--- title: 'Field Service Engineer at PlusAI' canonical: 'https://feeny.ai/job/field-service-engineer-plusai-dallas-a1vg86v602q7' type: 'job' last_seen: '2026-10-13' --- # Field Service Engineer at PlusAI - **Company:** PlusAI - **Location:** Dallas, TX - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-01-08 - **Last confirmed live:** 2026-10-13 - **Apply:** https://jobs.lever.co/plus-2/2af29134-9fe8-45e5-80e4-a3fee19f2d7c ## Job description PlusAI is a Physical AI company pioneering AI-based virtual driver software for factory-built autonomous trucks. Headquartered in Silicon Valley with operations in the United States and Europe, Plus was named by Fast Company as one of the World’s Most Innovative Companies. Partners including TRATON GROUP’s Scania, MAN, and International brands, Hyundai Motor Company, Iveco Group, Bosch, and DSV are working with Plus to accelerate the deployment of next-generation autonomous trucks. If you’re ready to make a huge impact and drive the future of autonomy, Plus is looking for talented individuals to join its fast-growing teams. As a Field Service Engineer, you will leverage your experience and knowledge to help continue building the Field Engineering team’s processes and procedures that integrate and maintain Plus’s autonomous vehicle technology on internal and customer vehicles. The role supports autonomous vehicle testing and deployment with a comprehensive focus on remote monitoring, real-time intervention, and data logging. You will provide hands-on vehicle readiness for complex demo drives and fleet maintenance activities. Specifically, you will support testing by riding in the vehicle to actively monitor system performance and sensor health, execute live testing and mileage accumulation, rapidly troubleshoot issues that arise in the field, and document all findings through daily reports and actionable engineering tickets for cross-functional teams. Responsibilities: - Support autonomous vehicle testing by operating and riding in Class 8 (semi-trucks) or equivalent vehicles to actively monitor system performance, execute live testing, and accumulate mileage. - Provide hands-on vehicle readiness for complex demonstrations and fleet maintenance activities, ensuring all systems and sensors are operational. - Work onsite  during system installation and field deployment Act as the main point of contact for third-party installers and customers/end-users. - Willingness and ability to travel more than 60%, including weekends, as required to support field operations. - Rapidly troubleshoot and resolve novel or complex technical issues impacting autonomous vehicle systems, including hardware, software, and electrical subsystems. - Analyze data from engineering drawings, databases, and field actions to consolidate and escalate reliability issues to the engineering team in a concise and actionable manner. - Collaborate with engineering to develop and document real-time mitigation actions, long-term containment options, and corrective/preventative measures. - Meticulously document all troubleshooting and return-to-service actions, including findings from daily reports and testing, by creating and updating actionable engineering tickets. - Create and maintain standardized installation and repair documentation (SOPs), focusing on making all programming, calibration, and testing procedures reliable and repeatable for service partners and technicians. - Interpret engineering changes (e.g., deviations, change orders) and create clear, comprehensive procedures for implementing these changes in field environments such as warehouses, repair shops, and customer locations. Required Skills: - BS or MS in a STEM-related field (e.g., Engineering, Computer Science, etc.), or equivalent combination of education and work experience. - Relevant work experience involving analysis, engineering, or technical system testing, preferably within the automotive or autonomous vehicle industry. - Strong technical proficiency with Linux command line and experience using software version control systems (e.g., GIT). - Familiarity with containerization (Docker), scripting languages (Python, Bash), and automotive software-based diagnostic systems. - Experience with collaboration tools such as Google Workspace and Atlassian (Jira/Confluence). - Demonstrated ability to collect, organize, analyze, and disseminate significant amounts of information with meticulous attention to detail and accuracy. - Ability to work as a self-starter in a rapidly changing, fast-paced environment and take on increased responsibility. - Must be capable of safely lifting up to 80+ lbs and repeatedly entering/exiting vehicles as large as Class 8 (semi-trucks). - Valid driver's license with a clean driving record and the ability to rent a car for business travel. ## Your opportunities joining PlusAI Work, learn and grow in a highly future-oriented, innovative and dynamic field. Wide range of opportunities for personal and professional development. Catered free lunch, unlimited snacks and beverages. Highly competitive salary and benefits package, including 401(k) plan. ## About PlusAI ## Company Overview - **One-liner**: PlusAI develops AI-based autonomous driving software for heavy trucks, powering Level 4 (L4) virtual driver systems that enable trucks to operate without human intervention on highways. - **Entity Type**: Private (planning to go public via a SPAC merger with Churchill Capital Corp IX, NYSE: PLAV – conflicting reports indicate the reverse merger may have been cancelled) - **Headquarters**: Santa Clara, California, United States - **Founded**: 2016 - **Founders**: Not publicly available in provided sources ## Core Business - **Primary industry**: Autonomous driving / automotive technology - **Target customers**: B2B – global truck manufacturers (OEMs) and large freight fleets - **Mission**: To make trucking safer, more efficient, and more sustainable by deploying AI-powered autonomous driving at scale ## Products & Services - **SuperDrive**: L4 autonomous driving system that serves as a virtual driver for factory-built heavy trucks. Designed to be installed by OEMs and monetized on a per-mile usage basis. - **PlusDrive**: A driver-assist version of SuperDrive that keeps a human in the cabin to oversee the system. Already in commercial use, reducing driver fatigue and fuel costs. - **SuperDrive HyperFoundry**: A suite of proprietary AV data and tools (data acquisition, auto-labeling, 3D reconstruction, neural simulation) sold to third-party customers today, generating revenue before the full L4 launch. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed; the SPAC merger was valued at $300M (conflicting reports of cancellation). - **Key Metric**: Annual revenue of $4M (as of latest data); total funding of ~$1.3B across 8 rounds. - **Notable Investors/Partners**: TRATON GROUP (Scania, MAN, International), Hyundai Motor Company, Iveco Group, Bosch, DSV, Ryder. - **Growth Signals**: - Active trial with Ryder and International on a 600+ mile daily route (I-35 corridor) – 60,000+ cumulative miles, approaching 100 runs. - Recent software upgrades enabling night driving and construction zone capabilities. - Partnered with multiple global OEMs to install SuperDrive on factory-built trucks – no retrofitting required. - 7M+ miles of L4-validated data collected. ## Competitive Advantages - **Asset-light software model**: Zero manufacturing capex – PlusAI is a pure-play software provider, avoiding heavy hardware costs. - **OEM integration**: Factory-installed by partners like TRATON and Hyundai, providing a scalable path to thousands of trucks. - **Proprietary data moat**: Over $500M in R&D investment and 7M+ miles of validated data enable advanced AI models (end-to-end and vision-language-action). - **Capital efficiency**: Path to cash-flow positive in 2027E, with lower OpEx than key competitors. ## Strategic Focus - **Near-term**: Commercial launch of driverless L4 trucks in 2027, targeting revenue from per-mile usage. - **Current revenue generation**: Selling AV data and tools (HyperFoundry) to third parties. - **R&D edge**: Leveraging large AI models and generative AI to continuously improve the virtual driver’s capabilities and expand the Operational Design Domain (ODD). ## Why Work Here - **Culture & ratings**: Employer rating of 4.1/5 (30 reviews), with high marks for work-life balance (4.6), culture (4.7), and career growth (4.6). - **Engineering focus**: 105 technical employees (23% of workforce); active job postings (38) include senior ML infrastructure, perception, planning, simulation, and engineering intern roles. - **Global offices**: HQ in Santa Clara, CA, with offices in Fremont, Cupertino, and Munich, Germany. Workforce spans 8 countries. - **Notable perks**: Opportunity to work on cutting-edge autonomous driving technology with partners like TRATON, Hyundai, and Bosch. Strong talent pipeline from Stanford, CMU, and alumni at Waymo, NVIDIA, Apple. ## Sources 1. [LinkedIn – PlusAI](https://linkedin.com/company/plusai) 2. [CB Insights – PlusAI](https://www.cbinsights.com/company/plusai) 3. [PitchBook – PlusAI](https://pitchbook.com/profiles/company/180375-76) 4. [PlusAI Presentation (April 2026)](https://www.plus.ai/documents/plusai-presentation-april-2026.pdf) 5. [PlusAI Careers Page (Lever)](https://jobs.lever.co/plus-2) ## Other roles at PlusAI - [Senior/Staff Research Engineer — Vision-Language-Action Models (Autonomous Driving)](https://feeny.ai/job/senior-staff-research-engineer-vision-language-action-models-autonomous-driving-he9xcgbb5qmg) — Santa Clara, CA - [Program Manager (Bilingual Japanese/English)](https://feeny.ai/job/program-manager-bilingual-japanese-english-plusai-santa-clara-0ahxgnsxxmm4) — Santa Clara, CA - [Software Verification & Validation Engineer](https://feeny.ai/job/software-verification-validation-engineer-plusai-santa-clara-fv6fv3b784ja) — Santa Clara, CA - [Senior/Staff Software Engineer, Motion Planning](https://feeny.ai/job/senior-staff-software-engineer-motion-planning-plusai-santa-clara-x1pkbe5ekz4a) — Santa Clara, CA - [Senior/Staff Software Engineer (Machine Learning Runtime), Motion Planning](https://feeny.ai/job/senior-staff-software-engineer-machine-learning-runtime-motion-planning-plusai-3ayj39bayq6s) — Santa Clara, CA - [Senior/Staff Machine Learning Engineer (Reinforcement Learning), Motion Planning](https://feeny.ai/job/senior-staff-machine-learning-engineer-reinforcement-learning-motion-planning-ww5yty7kqtr9) — Santa Clara, CA - [Senior/Staff Machine Learning Engineer, Motion Planning](https://feeny.ai/job/senior-staff-machine-learning-engineer-motion-planning-plusai-santa-clara-4sa79vvqk8c2) — Santa Clara, CA - [Data Engineer (SE / Sr SE)](https://feeny.ai/job/data-engineer-se-sr-se-plusai-santa-clara-90rq3eg8kg6j) — Santa Clara, CA - [Senior Simulation Software Engineer](https://feeny.ai/job/senior-simulation-software-engineer-plusai-santa-clara-j0eghaqdq4hv) — Santa Clara, CA - [Staff/ Sr. Staff Engineer, Mapping and Localization](https://feeny.ai/job/staff-sr-staff-engineer-mapping-and-localization-plusai-santa-clara-pqv0j6919kv9) — Santa Clara, CA