---
title: 'Field Service Technician at AMAROK'
canonical: 'https://feeny.ai/job/field-service-technician-amarok-santa-ana-567xqj9faa25'
type: 'job'
last_seen: '2026-11-12'
---

# Field Service Technician at AMAROK

- **Company:** AMAROK
- **Location:** Santa Ana, CA
- **Work type:** remote
- **Posted:** 2026-11-10
- **Last confirmed live:** 2026-11-12
- **Apply:** https://job-boards.greenhouse.io/amarok/jobs/6251438004

## Job description

For over 30 years AMAROK has protected commercial and industrial properties nationwide with our highly advanced perimeter security solution. Our multi-layered security solution provides over 7,000 properties with protection, relentlessly stopping would-be thieves. Crimes stopes where The Electric Guard Dog ™ starts.

Fulfill your career by joining our rapidly growing Field Operations team! As a Field Service Technician, you will service our customers by providing knowledgeable, professional and skilled preventative and repair maintenance duties. This position will service a geographical radius of approximately 150-250 miles. Applying candidates must be able to travel overnight Monday – Friday each week.

## Key Responsibilities

- Monitor service queue and communicate any changes to internal and external customers
- Prioritize and organize daily workload to ensure jobs are completed within the time quoted to the customer without sacrificing service quality
- Provide preventative maintenance, repair services, installations, upgrades, and in-servicing at customer accounts in accordance with established standard operating procedures and techniques
- Build and maintain professional relationships with customers
- Assist other technician as needed
- Operate company vehicle safely. Obey all local and federal traffic laws
- Manage inventory daily. Ensure reports are completed accurately and submitted within required deadline
- Complete weekly expense reports

## Requirements

- Must be able to travel Monday-Friday weekly
- Valid driver’s license
- 2+ years’ experience troubleshooting and installing systems (previous experience with access control systems and/or fire alarm is a plus)
- OSHA certification and/or OSHA compliance knowledge
- Basic math skills
- Ability to maneuver heavy objects & safely climb latter up to 30 ft.

Benefits:

- Excellent benefits package (Medical, Dental, Vision)
- Tuition Reimbursement Program
- Company vehicle and company paid travel expenses
- Highly competitive pay (windshield time paid)
- Short & Long-term disability
- Life Insurance
- Flexible Spending Account (Section 125)
- Matching 401K retirement plan
- Excellent training
- Career Advancement

Approximate Year-End Pay Range: $70,000 - $90,000 per year. Compensation is determined based on experience, skillset, travel, and geographical location.

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - [https://amarok.com/privacy-policy/](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Famarok.com%2Fprivacy-policy%2F&data=05%7C02%7Cmsalters%40amarok.com%7Cb050817eeae34ac8ba2808dcfaa49cc9%7Cf7b30a716cc242b6a3b1c51f10a576c0%7C0%7C0%7C638660832119104489%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=w86PBWh6MBj9PILOpZ1brTFhNOccZI4Nr160x7DIN4E%3D&reserved=0)

## About AMAROK

## Company Overview
- **One-liner**: AMAROK provides proactive perimeter security as a service to commercial and industrial properties across North America, using its proprietary electrified fence and integrated monitoring solutions.
- **Entity Type**: Private (bootstrapped; no disclosed funding rounds)
- **Headquarters**: Columbia, South Carolina, USA
- **Founded**: 1973
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Commercial perimeter security / Physical security services
- **Target customers**: Commercial and industrial businesses (B2B) – does not serve residential properties
- **Mission or purpose**: To protect property and stop crime before it happens, delivering peace of mind with a 5x average ROI for customers.

## Products & Services
- **[The Electric Guard Dog® Fence]** – The flagship product: a solar‑powered, electrified fence delivering 7,000 volts of pulsed shock every 1.3 seconds. Prevents 99% of external theft. Offered as part of a subscription with zero upfront costs.
- **FORTIFEYE®** – Integrated package combining The Electric Guard Dog Fence with video surveillance and live 24/7/365 remote monitoring. One fixed monthly fee.
- **Gate Access Control** – Comprehensive access management for entry and exit points, integrated with the electric fencing system.
- **Video Surveillance** – On‑site cameras with visual confirmation and evidence documentation, optional with remote viewing.
- **Remote & Mobile Monitoring** – 24/7/365 monitoring by security experts, accessible via mobile for real‑time alerts and footage.

All products are delivered as a service (SaaS‑like physical security) with installation, maintenance, upgrades, and liability insurance included in the monthly subscription.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 9,000 customers served nationwide; claims 5x average ROI for clients; backed by $11 million in liability insurance.
- **Notable Investors/Partners**: Not publicly available (no venture funding known)
- **Growth Signals**: Nationwide presence in all 50 states with regional teams; active hiring across multiple departments (Sales, Field Service, IT, R&D, etc.); recognized as a top workplace in South Carolina annually from 2018 through 2026; named #1 in SellingPower’s “50 Best Companies to Sell For.”

## Competitive Advantages
- Sole owner of The Electric Guard Dog® Fence technology, providing exclusive control over the product and liability guarantees.
- 99% external theft prevention rate after installation.
- Medically safe shock technology meeting IEC and OSHA standards.
- Zero upfront costs and a single monthly subscription covering installation, maintenance, monitoring, technology upgrades, and compliance.
- 24/7/365 customer support with an average service turnaround time of 1.3 days.
- Liability guarantee (up to $11M insurance) for injury claims related to the fence, with customers listed as additional insured.

## Strategic Focus
- Expanding geographic coverage and sales force to increase market share across North America.
- Continuous improvement of product technology (e.g., mobile monitoring, video analytics) and service efficiency.
- Scaling the subscription model to make high‑quality perimeter security accessible to more commercial/industrial clients.

## Why Work Here
- **Culture**: Described as “high performance, customer service, teamwork, and fun” with a strong emphasis on core values (innovation, customer focus, passion).
- **Growth & advancement**: Many leaders started as technicians, salespeople, or support roles; the company actively promotes internal mobility.
- **Recognition**: 9.7 rating on Glassdoor (4.6 out of 5 stars); voted Best Place to Work in South Carolina (2018‑2026); #1 on SellingPower “50 Best Companies to Sell For.”
- **Work environment**: Mix of field (technicians, installers) and office/remote roles; the Columbia, SC headquarters likely offers a collaborative office environment, while many customer‑facing roles are distributed regionally.
- **Perks**: No explicit perks disclosed, but the strong Glassdoor score and long tenure of leadership suggest solid employee satisfaction and stability.

## Sources
1. [amarok.com – Homepage](https://amarok.com/)
2. [amarok.com – Why AMAROK](https://amarok.com/about-us/why-amarok/)
3. [amarok.com – Careers](https://amarok.com/careers/)
4. [amarok.com – Open Positions](https://amarok.com/careers/jobs/)
5. [LinkedIn – AMAROK Security](https://www.linkedin.com/company/amarok-security)

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