---
title: 'Field Service Technician at AMP: AI-Powered Sortation for Waste and Recycling'
canonical: 'https://feeny.ai/job/field-service-technician-amp-ai-powered-sortation-for-waste-and-recycling-w9pp6bnyawmm'
type: 'job'
last_seen: '2026-09-12'
---

# Field Service Technician at AMP: AI-Powered Sortation for Waste and Recycling

- **Company:** AMP: AI-Powered Sortation for Waste and Recycling
- **Location:** Louisville, CO
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/ampsortation/jobs/7981645003

## Job description

AMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure and maximize the value in waste. AMP gives waste and recycling leaders the power to harness AI to reduce labor costs, increase resource recovery, and deliver more reliable operations. With hundreds of deployments across North America, Asia, and Europe, AMP’s technology offers a transformational solution to waste sortation and changes the fundamental economics of recycling.

Headquartered in Louisville, Colorado, the Denver Post and BuiltIn Colorado have recognized AMP as one of the state's top workplaces. AMP has operations and career opportunities outside of Atlanta, Cleveland, Portsmouth, Virginia, and Europe. We’re fostering an environment where passionate individuals can grow and create impact. We seek unconventional thinkers to join our mission to enable a world without waste; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors and national recognition including North American Cleantech Company of the Year, we’re always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve in what we do. Learn more at AMPSortation.com.

AMP is hiring a Field Service Technician reporting to the Senior Manager of Customer Success. This position is preferred to be in person at our headquarters based in Louisville, Colorado.

In a nutshell, you will be the first touch point for AMP customers who have questions about their AMP products or require other field service tasks related to AMP owned facilities. This position will be tasked with not only maintaining a high level of service but improving on our ability to deliver proactive service whenever possible. This position can expect up to 30% travel and requires some on-call work in order to help customers install, maintain, troubleshoot, and repair equipment.

As our Field Service Technician, you will work to:

- Provide best in class remote and onsite customer support and equipment repairs.
- Work beyond fixing problems, ensure customers are getting the maximum value out of their assets.
- Autonomously own your specific portfolio of customer's performance.
- Act as a point of contact for customers, understanding customer needs, and resolving customer issues in a timely manner.
- Train customers on how to perform common repair work, complete required maintenance, and self-diagnose or resolve system issues.
- Complete trip reports and site visit summaries.
- Create, consolidate, and maintain AMP service documentation
- Track work hours via AMP systems to ensure accurate billable hours.
- Work with Site Reliability Engineers to identify areas of high customer risk and create mitigation plans.
- Close the engineering feedback loop by systematically reporting unique, high-frequency service requests, performance concerns, or hardware failures.
- Consolidate and maintain AMP service documentation (including videos, etc.) into an internal and external knowledge base
- Evaluate product concerns against specifications and warranty coverage.
- Process customer warranty claims via Salesforce.com.

The successful candidate will have:

Required Skills:

- Minimum 3-5 years hands-on field service experience servicing equipment at customer locations as well as remotely.
- Experience effectively communicating with multiple levels and skill sets within an organization.
- A strong technical hardware or field engineer/technician background (practical experience preferred but not exclusionary).
- Experience with industrial controls (valves, sensors, actuators, control systems).
- Ability to travel on a moments notice to service customers at their locations.
- Comfortable working in the field at a customer site and in an office environment.
- Highly proficient with common field tools (tap/die, impact drills, grinders, multi-meter, etc.).
- Imaginative and open mind for problem solving.
- Analytical skills to not just report data, but use it to offer and enact sustainable solutions.
- Proven history of process ownership (create a flow diagram etc).
- Examples of audio-visual presentations and/or writing samples.
- Ability to work equally well in a team or solo environment.
- A desire to learn something new everyday, then teach a teammate.
- Extremely resourceful - known as a person who “finds a way to get it done.”
- Demonstrated ability to work long hours in difficult situations (heat, dust, small spaces, tight deadlines, etc.).

Preferred Skills:

- Infrastructure Analysis: Evaluate the customer's entire environment (power, networking, usage patterns) to identify external factors contributing to hardware stress.
- Previous experience in a customer facing, coaching, or teaching role, preferably in a technical field.  Experience in a technical training environment.
- Process or documentation creation examples (Gantt charts, P&IDs, etc.).
- Demonstrated examples of automating or outsourcing work tasks.
- Real world experience using data to improve efficiencies and make fact-based decisions.
- Experience with robot firmware - e.g. RAPID, ACE, Ladder Logic.
- Experience with electrical wiring, manufacturing techniques, on-site assembly, installation, and service of mechanical systems.
- Ability to work in a fast-paced environment.

Education:

- High School diploma or equivalent; Tech/Associates degree preferred

Experience:

- Minimum 3-5 years of experience as a Field Service Technician
- Minimum 3-5 years of experience servicing, or knowledge of, robotics and AI products or related equipment
- Outstanding customer service presence and attitude with professional presentation
- Self-organized with a willingness to exceed customer and company expectations
- Basic proficiency with Microsoft Office (i.e. Word, Excel, PowerPoint, Outlook)
- Must maintain a valid state-issued driver’s license and excellent driving record

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is frequently required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk and hear.
- The employee must occasionally lift and/or move up to 55 pounds.
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus, and ability to accurately see and label color. (remove if not a requirement)
- Exposure to residential and commercial waste
- Work is conducted in an open building environment with exposure to outdoor conditions.

Working Location(s):

- Hybrid home office and AMP HQ: Louisville Colorado
- Minimum 2 days/week in office

Travel Requirements:

- Up to 30% as needed

Schedule:

- M-F - if weekend work is required it is made up the following week to not exceed 5 days/week
- 8 AM - 4 PM
- Overtime available
- Weekends off unless otherwise specified and fits with employee schedule

AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants who identify with a historically underrepresented group are encouraged to apply.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Hourly Rate Information: $38.00 - $45.00/hr. depending on experience, overtime available

Benefits Information:

- Medical - The company covers between 78% to 100% of the premium for Cigna medical healthcare plans depending on the selection.
- Dental, Vision, Short-Term and Long-Term Disability
- Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
- HSA Eligible Health Plans, Company Contributions!
- 401(k) retirement plan (non-matching)
- 14 days Accruing PTO
- Benefits start on day one
- 6 Accrued Sick Days
- Eight (8) paid holidays

We’ll consider applications on an ongoing basis.

#LI-Onsite

## About AMP: AI-Powered Sortation for Waste and Recycling

## Company Overview
- **One-liner**: AMP applies AI-powered sortation at scale to modernize the world’s recycling infrastructure, using computer vision, robotics, and automation to sort waste and recyclables for municipalities and waste companies.
- **Entity Type**: Private (Series D)
- **Headquarters**: Louisville, Colorado, United States
- **Founded**: 2015
- **Founders**: Matanya Horowitz

## Core Business
- **Primary Industries**: Climate Technology, Product Manufacturing, Waste & Recycling
- **Target Customers**: Municipalities, waste management companies, recycling facilities (B2B / Enterprise)
- **Mission/Purpose**: To enable a world without waste by modernizing and scaling the world’s recycling infrastructure.

## Products & Services
- **AMP ONE**: Fully automated, facility-scale sortation solution deploying AMP Smart Sortation™ at scales of 10K–1M+ tons/year, ready to commission in less than 12 months.
- **AMP Smart Sortation™**: AI-powered sortation service and automation platform for single-stream recycling and municipal solid waste.
- **Robotic Sortation Systems (Delta, Jet, MicroJet)**: Robotic arms and high-speed air-jet sortation systems for in-stream quality control and reliable material separation.
- **Real-Time Material Characterization**: Continuous, AI-driven identification and classification of waste materials to optimize recovery and purity.

## Market Standing
- **Total Funding**: $266.3 million (as of latest data)
- **Latest Funding Round**: Series D of $91.0 million (led by Congruent Ventures, December 2024)
- **Notable Investors**: Sequoia Capital, Wellington Management, Congruent Ventures, National Science Foundation (early grant)
- **Annual Revenue**: $6.7 million (estimated)
- **Headcount**: 113 employees (+5.3% YoY)
- **Geographic Reach**: Operations in the United States, Ireland, Netherlands, Denmark, Canada, and the United Kingdom — with hundreds of deployments across North America, Asia, and Europe.
- **Key Milestone**: AMP ONE facility processing 108,000 tons of material annually in partnership with Southeastern Public Service Authority (SPSA).
- **Recognition**: Named North American Cleantech Company of the Year.

## Competitive Advantages
- **Proprietary AI & Computer Vision**: AMP’s core differentiator is its deep-learning-based material recognition platform, which continuously improves accuracy and can identify thousands of material types (plastics, metals, paper, etc.) in real time.
- **End-to-End Facility Operations**: Unlike many competitors who only sell robotic arms, AMP designs, builds, and operates entire sortation facilities (AMP ONE) — capturing value across the full waste processing chain.
- **Proven Scalability**: Hundreds of systems deployed across three continents, with a demonstrated ability to handle high-volume (10K–1M+ tons/year) facilities.
- **Labor Solution**: Directly addresses chronic labor shortages in recycling by automating dangerous and repetitive sorting tasks, while creating new high-skilled jobs in manufacturing and operations.

## Strategic Focus
- **Expanding AMP ONE Facilities**: Scaling the deployment of fully automated, AI-driven waste processing facilities to capture more value and increase landfill diversion rates.
- **Geographic Expansion**: Continuing to enter new markets in Europe and Asia, building on existing presence in 6+ countries.
- **Deepening AI Capabilities**: Advancing real-time material characterization to improve purity and recovery economics for customers.
- **Partnerships with Municipalities**: Growing long-term service agreements like the SPSA partnership to secure recurring revenue and demonstrate impact.

## Why Work Here
- **Mission-Driven**: The company is united by a clear mission to “enable a world without waste,” which gives daily work a strong sense of purpose and environmental impact.
- **Cutting-Edge Tech Environment**: Engineers and operators work with advanced AI, computer vision, and robotics systems at commercial scale — providing a rare opportunity to apply cutting-edge tech to a physical-world problem.
- **Growth Stage Company**: With $266M in funding and recent Series D, AMP is well-capitalized but still at a scale (113 employees) where individuals can make outsized contributions.
- **Location & Recognition**: Headquartered in Louisville, Colorado (near Denver) and recognized as a top workplace by the Denver Post and BuiltIn Colorado. Hybrid/office roles available across Colorado and facility operations in Virginia, Atlanta, Cleveland, and Europe.
- **Culture**: Described as fostering an environment where passionate individuals can grow and create impact. Leadership emphasizes continuous innovation and collaboration.

## Sources
1. [ampsortation.com — Company Website](https://ampsortation.com/)
2. [ampsortation.com — About Page](https://ampsortation.com/about)
3. [ampsortation.com — Careers Page](https://ampsortation.com/careers)
4. [linkedin.com — AMP Company Profile](https://www.linkedin.com/company/amp-sortation)
5. [Greenhouse — AMP Job Board](http://job-boards.greenhouse.io/ampsortation)

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