--- title: 'Field Service Technician (DeKalb, IL) at Thermal Works' canonical: 'https://feeny.ai/job/field-service-technician-dekalb-il-thermal-works-dekalb-pwjfbvek2d41' type: 'job' last_seen: '2026-09-10' --- # Field Service Technician (DeKalb, IL) at Thermal Works - **Company:** Thermal Works - **Location:** DeKalb, IL - **Work type:** remote - **Posted:** 2026-03-04 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/li-thermal-works/jobs/4170052009 ## Job description ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team. ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero-water solutions that outperform air- and water-cooled systems in any climate. ThermalWorks solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. ThermalWorks is one of several “inspired infrastructure” companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people working together to make a real difference for people and the planet. ThermalWorks is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey? ## Key Responsibilities Include but are not limited to: - Manage Preventative Maintenance and Service schedules. - Perform on-site quality Control for the installation of Thermal Works products - Perform all preventative maintenance and service needs for clients - Be available to take emergency issues when on call. - Monitor service software closely to ensure services are met on a timely schedule - Collaboration with different departments within the company for product development and improvement - Provide technical support for troubleshooting and repair of thermal works equipment. - 50% travel requirement within the United States. ## Skills & Requirements Education / Experience - 608 EPA certification - Experience in Mechanical Critical Infrastructure Service and Maintenance Specific Skills / Abilities - Base line circuit analysis and troubleshooting of electrical components. - knowledge of hydronic systems - Ability to effectively troubleshoot HVAC systems - Understand refrigeration theory as well as hands-on applied sciences - Good written and verbal communication skills with an emphasis on customer service - Ability to read drawings at a basic level - Able to lift up to 50 lbs continuously throughout the day Great Place to Work Enjoy… A fast-paced, entrepreneurial culture focused on innovation. A flexible, autonomous work environment. A culture of respect, learning, and excellence. Experienced, highly talented experts as team peers. Growth and travel opportunities. A team of change-makers having a significant impact on people and the planet. ## About Our Parent Company, Endeavour Energy Endeavour is the main hub—a self-sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space, time, and all necessary resources to take advanced technologies from ideation through development to launch. Every day we are helping innovators to develop and launch global solutions to tackle global challenges, which is no easy task. Our teams work extremely hard because we all believe in Endeavour’s mission: to guarantee clean water and renewable energy to everyone, everywhere. We are working hard to decentralize infrastructure and deploy innovative energy, water, and waste treatment solutions that are more sustainable and more profitable than those currently in existence. Our team of passionate change-makers want to leave the world better than the way we found it. Endeavour prides itself on hiring talented, highly motivated people because that’s what our mission requires. There is a strong sense of camaraderie between good-natured people who bring their A-game to work, every day, to make a difference. To work at Endeavour is to know that you are part of something special—something bigger than yourself. Today, we’re deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to #jointhejourney. Together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come. Position: Field Service Technician Full-Time or Part-Time: Full-time Reports to: Director of Service Locations: DeKalb, IL (Remote) with 50% travel requirement ## About Thermal Works ## Company Overview - **One-liner**: ThermalWorks provides ultra-efficient, waterless cooling solutions designed for high-density AI and hyperscale data center workloads. - **Entity Type**: Private (Stage undisclosed; available exclusively through Edged Infrastructure) - **Headquarters**: Middletown, New York, United States - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry**: Data center cooling / HVAC and Refrigeration Equipment Manufacturing - **Target customers**: Hyperscalers, AI companies, and large data center operators (B2B, Enterprise) - **Mission or purpose statement**: "Revolutionizing cooling with waterless efficiency" — delivering ultra-efficient, zero-water cooling that enables data centers to operate sustainably without compromising performance. ## Products & Services - **Waterless Cooling System**: An end-to-end, modular cooling platform that uses zero water, supports densities up to 70 kW/rack with air cooling and 200 kW/rack with liquid cooling (with preparation for 600 kW/racks), and achieves a market-leading average PUE of 1.15. The system integrates hot aisle containment, multi-function chillers, and high delta-T flexibility to dramatically reduce energy costs. - **Integrated Waste Heat Recovery**: Transforms 100% of IT waste heat into low-cost, high-grade heat, cutting carbon and providing a clean community resource. - **Turnkey Design & Deployment**: Full design, engineering, and deployment services with digital twin modeling, CAD/CAM integration, and modular plug-and-play units that cut installation costs by 50%. - **Global Service & Monitoring**: Real-time system monitoring and AI-based performance optimization backed by a worldwide service network. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Headcount of 38 employees (+220% YoY growth); gigawatt-scale manufacturing capacity available. - **Notable Investors/Partners**: Available exclusively through Edged Infrastructure. Partnerships with global supply chain providers ensure on-time delivery worldwide. - **Growth Signals**: Rapid headcount growth (220% YoY), 22 active job postings (+266.7% YoY increase), 13,750 LinkedIn followers (+153.7% yearly), and expanding presence in Europe (Spain office). The company is scaling to meet demand for AI-ready cooling infrastructure. ## Competitive Advantages - **Zero-water, ultra-efficient cooling**: Eliminates the trade-off between water conservation and energy efficiency — achieves 1.15 PUE with zero water consumption, saving billions of gallons of water annually even in high ambient temperatures above 135°F. - **AI-ready scalability**: Supports current and future rack densities (up to 600 kW/racks), making it future-proof for next-generation AI workloads. - **Rapid deployment**: Modular, plug-and-play design cuts installation costs by 50% and enables the fastest deployment in the industry. - **Integrated waste heat recovery**: Turns a cost center into a value stream, repurposing 100% of IT waste heat. ## Strategic Focus - **Scaling manufacturing**: Gigawatt-scale manufacturing capacity is available now to meet hyperscale and AI demand. - **Global expansion**: Building out service and project management teams in the U.S. and Europe (Spain). - **Innovation pipeline**: Continuously developing AI-driven autonomous controls, direct-to-rack liquid cooling, and advanced compute capabilities exceeding 600 kW/rack. - **Sustainability leadership**: Positioning waterless cooling as the no-compromise solution for a warming planet. ## Why Work Here - **High-growth environment**: 220% YoY headcount growth with 22 open roles indicates a rapidly scaling company with career advancement opportunities. - **Remote-friendly culture**: Most roles are listed as "Remote (with 75% travel)" or fully remote, offering flexibility. Some roles (e.g., in Spain) are on-site. - **Cutting-edge technology**: Work on next-generation cooling solutions for the AI era, with exposure to advanced thermal engineering, liquid cooling, and AI-driven controls. - **Mission-driven**: Contribute to sustainable infrastructure that eliminates water waste and reduces carbon footprint. - **Global team**: Presence in the U.S. and Europe, with a collaborative, cross-functional culture. - **Notable perks**: Not explicitly listed, but the company emphasizes innovation, problem-solving, and making a lasting impact on industries worldwide. ## Sources 1. [thermalworks.com](https://www.thermalworks.com/) 2. [thermalworks.com/about](https://www.thermalworks.com/about) 3. [LinkedIn - ThermalWorks](https://www.linkedin.com/company/thermalworks) 4. [Greenhouse Job Board](https://job-boards.greenhouse.io/li-thermal-works) 5. [thermalworks.com/careers](https://www.thermalworks.com/careers-page) ## Other roles at Thermal Works - [Application Engineer](https://feeny.ai/job/application-engineer-thermal-works-united-states-83qfew3ces1q) — United States - [Product Testing Technician](https://feeny.ai/job/product-testing-technician-thermal-works-st-petersburg-6566z38wwpcg) — St Petersburg, FL - [Safety Specialist](https://feeny.ai/job/safety-specialist-thermal-works-united-states-yy4xqyvca17q) — United States - [Commercial Operations Coordinator](https://feeny.ai/job/commercial-operations-coordinator-thermal-works-united-states-p3wh64erwke5) — United States - [Heavy Haul Logistics Lead](https://feeny.ai/job/heavy-haul-logistics-lead-thermal-works-united-states-py45y04e76wh) — United States - [Logistics Coordinator](https://feeny.ai/job/logistics-coordinator-thermal-works-united-states-rf5mrasma3xt) — United States - [Field Service Technician (Dallas, TX)](https://feeny.ai/job/field-service-technician-dallas-tx-thermal-works-dallas-tjp87dhqwxww) — Dallas, TX - [Thermal Systems Technical Documentation Engineer](https://feeny.ai/job/thermal-systems-technical-documentation-engineer-thermal-works-united-states-7171fje4dw0w) — United States - [Quality Assurance Manager, Europe](https://feeny.ai/job/quality-assurance-manager-europe-thermal-works-spain-hvbk0qm6hym3) — Spain - [Business Manager, Europe](https://feeny.ai/job/business-manager-europe-thermal-works-europe-eaq5qtxq23hc) — Europe