---
title: 'Field Service Technician (Mexico) at AssetWatch, Inc.'
canonical: 'https://feeny.ai/job/field-service-technician-mexico-assetwatch-inc-monterrey-s2a3d6ezcy7y'
type: 'job'
last_seen: '2026-09-08'
---

# Field Service Technician (Mexico) at AssetWatch, Inc.

- **Company:** AssetWatch, Inc.
- **Location:** Monterrey, Mexico
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/assetwatch/jobs/4717747005

## Job description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

The Field Service Technician reports to the ART Regional Manager and is responsible for the installation, testing, and servicing of AssetWatch Condition Based Monitoring solutions at client sites based on defined specifications. This position requires short notice travel to deal with emergency jobs, customer issues, and last-minute changes.

What’s the Opportunity

- Possesses the physical ability to operate in confined industrial settings and to wear Personal Protective Equipment (PPE), including protective glasses, gloves, clothing, and footwear.
- Willing to travel up to 70% regionally and locally, including overnight and air travel, with occasional weekend and outside business hours.
- Develops comprehensive knowledge of company products and adapts them to diverse customer environments. Ensures proper review of all installed Vero product solutions with the field coordination team. Provides on-site technical support for industrial and manufacturing clients to ensure customer satisfaction, troubleshooting and repairing product installations as needed.
- Maintains installation and field service records and manages service tools and inventory to ensure asset accountability.
- Interacts professionally with customers, representing the company image, and building trust to gain confidence and cooperation.
- Maintains accurate expense records weekly. Works autonomously with minimal supervision, demonstrating professional communication and conduct.
- Comprehends customer needs and delivers courteous, accurate, and continuous communication. Prioritizes tasks effectively, demonstrating strong organizational skills and a results-oriented approach.
- Collaborates well within teams and translates leadership vision into daily operational support.
- Embraces accountability, behaves ethically, and takes responsibility for work goals.
- Possesses strong written and verbal communication skills.

This role is located in Mexico.

## Qualifications

- Experience with hand tools, air tools, and large, specialized tools specific to the job/project.
- General knowledge of industrial manufacturing equipment.
- General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
- Familiarity with industrial networking equipment and protocols.
- Familiarity with preventive and predictive maintenance, commissioning new systems, and repairing associated equipment is preferred but not required.
- Fluency in English; other languages are a plus.

## #LI-REMOTE

## Preferred Qualifications

- 1+ years of experience in the field service industry desired
- Familiarity with vibration analysis and environmental testing, including vibration and shock, is preferred but not required.
- OSHA 10; OSHA 30 preferred - can be obtained upon hiring.

What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.

- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO

We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

## About AssetWatch, Inc.

## Company Overview
- **One-liner**: AssetWatch delivers a proactive maintenance platform for industrial organizations, combining wireless sensors, AI-powered software, and certified condition monitoring engineers to eliminate unplanned downtime.
- **Entity Type**: Private (Bootstrapped with growth-stage funding)
- **Headquarters**: Westerville, Ohio, United States
- **Founded**: 2014
- **Founders**: Matt Longhouse (Executive Chairman & Co-Founder)

## Core Business
- Primary industry/industries: Industrial IoT, Predictive Maintenance, Condition Monitoring, Manufacturing Technology
- Target customers: B2B — industrial plants, manufacturing facilities, and enterprise operations across sectors like automotive, food & beverage, energy, and general manufacturing
- Mission or purpose statement: "To provide solutions that empower [customers] to become more proactive and eliminate unplanned downtime forever."

## Products & Services
- **AssetWatch Platform**: An end-to-end asset condition monitoring solution that combines wireless vibration and temperature sensors, cloud-based software with unlimited licenses, and 24/7 oversight from a dedicated Condition Monitoring Engineer (CME). It provides a holistic view of asset health, enabling early detection of machine issues, prescriptive insights, and centralized reporting for facility and corporate leaders.
- **Professional Installation & Sensors**: Includes installation of up to 200 sensors per site, with no CapEx, engineering, or IT integration required. Monitors motors, compressors, gearboxes, pumps, and fans/blowers.
- **30-Day Risk-Free Trial**: Available for $199, allowing customers to test the service before committing.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Annual Revenue (private) — not disclosed. However, the company reports that customers save on average 8x ROI (for every $1 spent, $8 returned in savings). Over 5 million full-spectral vibration and temperature readings have been gathered since the first installation.
- **Notable Investors/Partners**: Not publicly listed; company appears to be growth-stage private with no major VC funding rounds disclosed in public sources.
- **Growth Signals**: Ranked No. 526 on the 2025 Inc. 5000 list of America’s fastest-growing private companies, with a 768% three-year growth rate. Headcount is estimated at 201–500 employees. The company is actively expanding its sales, engineering, and customer success teams.

## Competitive Advantages
- **Human + AI Hybrid Model**: Unlike pure software-only predictive maintenance players, AssetWatch pairs its AI-driven analytics with a dedicated Condition Monitoring Engineer for each customer site, providing certified expertise and prescriptive insights.
- **Zero CapEx, Low-Friction Deployment**: No upfront hardware cost, no engineering or IT integration required — professional installation is included, lowering the barrier to adoption for industrial plants.
- **Proven ROI**: Claims an average 8:1 return on investment, with early detection enabling the least expensive repairs and elimination of unplanned downtime.
- **End-to-End Platform**: Combines vibration, temperature, and oil analysis data in a single holistic platform with dynamic ROI dashboards, making it easy for facility leaders to report impact up to the C-suite.

## Strategic Focus
- **Scale the Customer Base**: With hundreds of customers already and fast growth (Inc. 5000 honoree), the company is focused on expanding its footprint across industrial verticals.
- **Platform Expansion**: Building tools, dashboards, and integrations to ensure facility-level wins are visible across the entire organization, from supply chain to shareholder reporting.
- **AI & Data Leadership**: Investing in AI capabilities (Head of AI role on leadership team) to further enhance predictive analytics and prescriptive insights.
- **Talent Acquisition**: Actively hiring across engineering (backend, cloud, data platforms), customer success, sales, implementation, and people operations to support growth.

## Why Work Here
- **Culture**: Described as a team of "passionate and broadly skilled people who love our customers." Values emphasize "humans do business with humans" — a collaborative, customer-centric environment.
- **Flexible Work**: Offers flexible work schedules and remote options for many roles (e.g., Director of Data Platforms & Governance, Cloud Engineering Support Manager, Senior Manager of Implementation, Senior People Operations Business Partner).
- **Compensation & Benefits**: Attractive compensation with stock options, competitive benefits including a 401(k) match, unlimited paid time off, and 10 paid company holidays.
- **Growth Opportunity**: High-growth environment (Inc. 5000, 768% 3-year growth) with opportunity to make a real impact as the company scales. Employees are "fully invested in [their] well-being."
- **Engineering Culture**: Roles span backend engineering, cloud engineering, data platforms, and AI — a tech-forward company building industrial AI technology.
- **Locations**: Primary headquarters in Westerville, Ohio (Columbus area), with a presence in Mexico and many remote roles across the United States.

## Sources
1. [assetwatch.com](https://www.assetwatch.com/)
2. [assetwatch.com/careers](https://www.assetwatch.com/careers)
3. [job-boards.greenhouse.io/assetwatch](https://job-boards.greenhouse.io/assetwatch/jobs/4684935005)
4. [assetwatch.com/our-team](https://www.assetwatch.com/our-team)
5. [inc.com/profile/asset-watch](https://www.inc.com/profile/asset-watch)

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