--- title: 'Field Solutions Engineer (5774) at Shield AI' canonical: 'https://feeny.ai/job/field-solutions-engineer-5774-shield-ai-london-0g8qb9swk57h' type: 'job' last_seen: '2026-10-17' --- # Field Solutions Engineer (5774) at Shield AI - **Company:** Shield AI - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.lever.co/shieldai/9f429a68-dfdf-417b-945a-eb17039623ea ## Job description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Shield AI is hiring a Field Solutions Engineer, Hivemind based in London, United Kingdom to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems. Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures. This role will focus on supporting customer engagements across the EURAF region, including Europe, the United Kingdom, NATO, African defense and security markets, and allied partner nations. The ideal candidate will bring experience working with international defense, security, aerospace, government, or advanced technology customers and will understand how to navigate varied regional operational priorities, stakeholder dynamics, partner ecosystems, and acquisition environments. The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts. This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development. Success requires technical credibility, strong communication, product truth, regional awareness, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied international operational environments. What you'll do: - Serve as a customer-facing technical expert for Hivemind autonomy solutions across the EURAF region. - Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities. - Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts. - Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives. - Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences. - Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials. - Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback. - Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes. - Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing. - Monitor relevant developments in autonomy, AI, unmanned systems, mission software, defense technology, and EURAF regional defense modernization priorities to inform customer conversations and product feedback. - Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners. - Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed. - Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to EURAF customer missions, operating environments, and partnership models. Required qualifications: - 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles. - Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems. - Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops. - Experience supporting international defense, security, aerospace, government, or advanced technology customers. - Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback. - Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences. - Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams. - * Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers. - Demonstrated ability to build trust with customers and internal stakeholders through technical credibility, responsiveness, and clear communication. - Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings. - Ability to work from or regularly support activities in London, United Kingdom. - Professional fluency in English. Preferred qualifications: - Direct experience supporting defense, security, aerospace, autonomy, robotics, or advanced technology customers in Europe, the United Kingdom, NATO, Africa, or allied international markets. - Familiarity with EURAF defense modernization priorities, operational environments, customer engagement norms, partner ecosystems, or acquisition processes. - Experience working with ministries of defense, armed forces, government stakeholders, defense primes, systems integrators, or strategic partners across the EURAF region. - Experience with autonomous aircraft, unmanned systems, robotic systems, AI-enabled mission systems, or defense software platforms. - Hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping. - Familiarity with autonomy development workflows, mission planning, system integration, operational evaluation, or customer demonstration planning. - Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or complex capture activities. - Experience working across varied customer cultures, acquisition processes, operational concepts, and partner ecosystems. - Prior military, defense, aerospace, robotics, unmanned systems, or advanced software experience. - Demonstrated ability to create clear, reusable technical content that enables BD, customers, and internal stakeholders. Why join Shield AI: - Help build the defining defence technology company of this century. - Work at the forefront of AI, autonomy, and next-generation defence systems. - Operate in a highly entrepreneurial and mission-driven environment. - Make a direct impact on international growth and strategic defence partnerships. - Collaborate with exceptional teams solving some of the world’s most complex operational challenges. Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner. ## About Shield AI ## Company Overview - **One-liner**: Shield AI builds AI pilots and autonomous systems for military aircraft to protect service members and civilians. - **Entity Type**: Private (Series G, venture-backed) - **Headquarters**: San Diego, California, United States - **Founded**: 2015 - **Founders**: Brandon Tseng, Ryan Tseng, Andrew Reiter ## Core Business - Primary industry/industries: Defense technology, artificial intelligence, autonomous systems, aerospace - Target customers: U.S. Department of Defense, allied nations’ military forces (B2G / Government) - Mission or purpose statement: “Protect service members and civilians with intelligent systems.” ## Products & Services - **Hivemind**: A combat‑tested, modular autonomy stack for aircraft – self‑driving technology for drones, jets, and helicopters. Includes path‑planning, mapping, state‑estimation, computer vision, and reinforcement learning. Type: Software (AI/autonomy). - **V‑BAT**: A vertical take‑off and landing (VTOL) unmanned aerial system (UAS) designed for persistent ISR and strike missions. Type: Hardware (drone). - **X‑BAT**: An advanced unmanned aircraft system with extended endurance and payload capacity, built for multi‑domain operations. Type: Hardware (drone). - **Hivemind Vision Systems**: Computer‑vision and sensor‑fusion capabilities integrated into Hivemind for GPS‑denied environments. Type: Software + sensors. - **Hivemind Enterprise**: A deployable version of Hivemind for third‑party platforms and commercial applications. Type: Software. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). Total funding raised: $3.6B (as of Series G in March 2026). - **Key Metric**: Annual Revenue ~$21.7M (estimated, private) | Total Funding $3.6B (including $2B Series G led by JP Morgan Chase and Advent International, March 2026). - **Notable Investors/Partners**: JP Morgan Chase, Advent International, Blackstone, Riot Ventures, SnowPoint Ventures, Disruptive (55+ investors total). Strategic partners include U.S. DoD and allied defense forces. - **Growth Signals**: Headcount grew 68.3% YoY to 1,283 employees; 338 active job postings (+57.2% YoY); operates in 5 countries (U.S., Australia, UAE, Norway, Ukraine); recent acquisitions of Sentient Vision Systems (2024), Heron Systems, MARTIN UAV. ## Competitive Advantages - **Combat‑proven autonomy**: Hivemind has been tested in live military operations, providing a first‑mover advantage in contested, GPS‑denied environments. - **Full‑stack integration**: Combines software (AI pilot), hardware (V‑BAT, X‑BAT), and sensor systems, creating a tightly integrated product ecosystem. - **Cross‑functional engineering culture**: Engineers work across AI, robotics, aerospace, and defense – not siloed – enabling rapid iteration and field deployment. - **Top talent pipeline**: Employees drawn from Lockheed Martin, Northrop Grumman, Raytheon, Amazon, Anduril, and other leading defense/tech firms. ## Strategic Focus - **Scale AI pilots across all domains**: Extend Hivemind from aircraft to ships, satellites, and ground vehicles (“every military asset”). - **International expansion**: Growing presence in Australia, Europe, and Middle East via mission autonomy centers and partnerships. - **Deepen autonomy stack**: Continued investment in reinforcement learning, simulation, and computer vision to maintain leadership in contested‑environment autonomy. ## Why Work Here - **Mission‑driven work**: Directly contribute to protecting service members and civilians with cutting‑edge AI and robotics. - **Cross‑functional teams**: Engineers collaborate across disciplines (AI, hardware, software, systems) on real‑world defense challenges. - **Benefits**: Excellent medical coverage, mental health EAP, paid parental leave, pet insurance, flexible work hours, gym discounts (SD) / on‑site gym (DC), free parking, competitive compensation, 401k with match, stock benefits. - **Work policy**: Flexible work hours; some offices (e.g., San Diego HQ, Arlington, DC) have on‑site facilities. Remote/hybrid options available depending on role. - **Growth trajectory**: Rapidly scaling (68% headcount growth) with hundreds of open roles across engineering, operations, and program management. ## Sources 1. [shield.ai/about](https://shield.ai/about/) 2. [shield.ai/careers](https://shield.ai/careers/) 3. [LinkedIn – Shield AI](https://www.linkedin.com/company/shield-ai) 4. [CBInsights – Shield AI](https://www.cbinsights.com/company/shield-ai) 5. [Lever – Shield AI Jobs](https://jobs.lever.co/shieldai) ## Other roles at Shield AI - [Engineer I, Mechanical (R6302)](https://feeny.ai/job/engineer-i-mechanical-r6302-shield-ai-seattle-75gdhfp3k8nt) — Seattle, WA - [Engineer I, Mechanical Hardware Test](https://feeny.ai/job/engineer-i-mechanical-hardware-test-shield-ai-seattle-009txzdn75eb) — Seattle, WA - [Senior Staff Engineer, Structural Analysis - Ranger (R6300)](https://feeny.ai/job/senior-staff-engineer-structural-analysis-ranger-r6300-shield-ai-seattle-p24f55m9654f) — Seattle, WA - [Staff Engineer, Fuel Systems - Ranger (R6299)](https://feeny.ai/job/staff-engineer-fuel-systems-ranger-r6299-shield-ai-seattle-66cbvba47hb6) — Seattle, WA - [Staff Engineer, Aircraft Configuration Design - Ranger (R6298)](https://feeny.ai/job/staff-engineer-aircraft-configuration-design-ranger-r6298-shield-ai-seattle-942h4whh3a76) — Seattle, WA - [Engineer II, Automated Test (R6288)](https://feeny.ai/job/engineer-ii-automated-test-r6288-shield-ai-san-mateo-9zrnhj6har1p) — San Mateo, CA - [Capture Manager - XBAT - USAF (R6205)](https://feeny.ai/job/capture-manager-xbat-usaf-r6205-shield-ai-remote-wk7cq4qwzr70) - [Manager, Infrastructure (R6154)](https://feeny.ai/job/manager-infrastructure-r6154-shield-ai-san-mateo-ak1zaxmkmbbf) — San Mateo, CA - [Senior Director, Deal Strategy Execution (R6259)](https://feeny.ai/job/senior-director-deal-strategy-execution-r6259-shield-ai-washington-jjc8weakxqa7) — Washington, DC - [Staff Engineer, Modelling and Simulation (R6248)](https://feeny.ai/job/staff-engineer-modelling-and-simulation-r6248-shield-ai-san-diego-xe9yvn3mf71x) — San Diego, CA