---
title: 'Field Training and Support Engineer at D-Fend Solutions'
canonical: 'https://feeny.ai/job/field-training-and-support-engineer-d-fend-solutions-mclean-1kgzpgbn19jn'
type: 'job'
last_seen: '2026-09-07'
---

# Field Training and Support Engineer at D-Fend Solutions

- **Company:** D-Fend Solutions
- **Location:** Mclean, VA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-01-26
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/d-fendsolutions/f9d4a1ba-baa4-471a-a39a-1b0e4a3e3a53

## Job description

Join D-Fend Solutions — where technology meets purpose. As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide. If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board. Become a D-Fender. Shape the future of airspace security.

Scope: We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success organization. You will be at the forefront of drone safety and security technology, working in a fast-paced environment where your leadership directly impacts national security and public safety. In this role, you will be the primary product expert for D-Fend’s cutting-edge counter-UAS (C-UAS) hardware and software. You will be responsible for empowering our customers and service partners through world-class training, while providing high-level technical support. This is not a junior position; we require a leader who can navigate complex Radio Frequency (RF) environments, manage third-party service partners, and ensure our clients are mission-ready

Key Responsibilities:

- Training Leadership: Lead high-impact in-person and virtual training sessions for D-Fend’s hardware and software suites. Develop and enhance training curricula that cover existing features and future product capabilities.
- Partner Management: Act as the primary technical lead for external service partners. Evaluate, train, and manage these partners to ensure they maintain D-Fend’s high standards for field delivery and support.
- Product Subject Matter Expertise: Maintain an exhaustive understanding of RF-based C-UAS technology. Act as the "voice of the product" for U.S. customers, bridging the gap between field reality and internal engineering teams.
- Advanced Technical Support: Serve as a Tier 2 support escalation point. Diagnose and resolve complex system issues and participate in a support rotation to provide seamless coverage for critical client needs.
- Field Deployment & Integration: Oversee or support on-site surveys and installations, configurations, and system testing, ensuring hardware and software are optimized for specific RF environments.
- Documentation & Strategy: Create and validate technical manuals, Statements of Work (SOW), and best-practice guides for end-users and partners.

Qualifications & Requirements:

- Experience: 5–7 years of experience in Field Engineering, Technical Training, or Professional Services within a high-tech hardware/software environment.
- Domain Expertise: Deep technical knowledge of Radio Frequency (RF) systems and Counter-UAS (C-UAS) technology is required.
- Partner Oversight: Demonstrated experience managing and scaling third-party service providers or channel partners.
- Education/Certification: FAA Part 107 Remote Pilot Certificate (Highly Preferred). Bachelor’s degree in Engineering, Telecommunications, or a related technical field.

Operational Requirements:

- Travel:

Ability to work in the McLean, VA office (this is an in-office position)

Ability to travel domestically and occasionally internationally to customer sites (Estimated 50 to 75% depending on training schedule).

- Availability: Willingness to participate in a support rotation, including occasional nights and weekends.
- Physical Ability: Must be able to lift and move equipment (up to 50 lbs) during field deployments.

## About D-Fend Solutions

## Company Overview
- **One-liner**: D-Fend Solutions is the leading provider of RF cyber-driven, non-kinetic, AI-enhanced counter-drone takeover technology that detects, takes over, and safely lands rogue drones in sensitive environments.
- **Entity Type**: Private (Series C funded)
- **Headquarters**: Ra'anana, Israel (with presence in the US, UK, and Japan)
- **Founded**: 2017
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Counter-drone / Counter-Unmanned Aircraft Systems (C-UAS) defense technology; classified under Defense and Space Manufacturing
- **Target customers**: B2G and B2B — military, homeland security, law enforcement, airports, prisons, critical infrastructure operators, and major event organizers
- **Mission**: "To lead in providing the most advanced technology and solutions to overcome rogue drone threats in our customers' most sensitive environments and airspace, in a controlled manner that enables continuity." [d-fendsolutions.com](https://d-fendsolutions.com/about-us/)

## Products & Services
- **EnforceAir**: Core counter-drone system that autonomously executes RF cyber-takeovers of rogue drones. It detects, locates, and identifies threats in protected airspace, then neutralizes them via non-kinetic, non-jamming RF takeover for safe landings and controlled outcomes. Deployable as a standalone, multilayer, or integrated system, and enhanced with AI capabilities. [d-fendsolutions.com](https://d-fendsolutions.com/)

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Total funding of $65M across 4 rounds — Seed (Nov 2017), Series A ($6M, May 2018), Series B ($28M, Sep 2019), and Series C ($31M, Dec 2024)
- **Notable Investors/Partners**: Israel Growth Partners (led Series C), Claridge Israel (led Series B); LinkedIn company data lists Motorola Solutions, Inc. as parent company
- **Growth Signals**: Headcount of 193 employees (+25.1% YoY, +45 people); workforce distributed across 8 countries including Israel, US, Canada, Netherlands, and Singapore; hundreds of deployments worldwide; designated best-in-class and deployed by top-tier U.S. and international government agencies, major international airports, and large-scale events [linkedin.com](https://www.linkedin.com/company/d-fend-solutions)

## Competitive Advantages
- **Category pioneer**: Creator of the RF Cyber Takeover counter-drone category — a non-kinetic, non-jamming approach that avoids collateral damage and operational disruption, unlike kinetic or jamming alternatives
- **Field-proven credibility**: Chosen as best-in-class by military, federal law enforcement, and homeland security units, plus major international airports and VIP protection details
- **AI-enhanced detection**: Combines RF cyber technology with AI to autonomously detect, prioritize, and mitigate drone threats
- **Multi-disciplinary R&D**: Engineering team includes personnel from elite military intelligence technology units, enabling deep expertise in both cyber and drone domains [d-fendsolutions.com](https://d-fendsolutions.com/about-us/)

## Strategic Focus
- **Staying ahead of emerging threats**: Continuously innovating to counter next-generation drone technologies and evolving tactics
- **Sector expansion**: Growing across military, public safety, airport, prison, major event, and critical infrastructure markets
- **Next-generation development**: Proactively building capabilities for future drone threats, with a risk-based approach that analyzes drone prevalence, payload capacity, and range [d-fendsolutions.com](https://d-fendsolutions.com/)

## Why Work Here
- **Mission-driven work**: Directly protect sensitive environments — from forward-operating bases and borders to stadiums and airports — from rogue drone threats
- **Elite technical culture**: R&D team draws from elite military intelligence technology units, with specialized expertise across RF, hardware, system engineering, and drone operations
- **Global reach**: Distributed team across 8 countries, with an on-site presence in Ra'anana, Israel, and offices in the US, UK, and Japan
- **Current openings** (27 total

## Other roles at D-Fend Solutions

- [Operations Finance Controller](https://feeny.ai/job/operations-finance-controller-d-fend-solutions-raanana-vvnrre01edfc) — Raanana, Israel
- [Multi-Layer C-UAS - Product Manager](https://feeny.ai/job/multi-layer-c-uas-product-manager-d-fend-solutions-raanana-mhsbf3gwrbex) — Raanana, Israel
- [Sales Operations Team Lead](https://feeny.ai/job/sales-operations-team-lead-d-fend-solutions-raanana-xre0w8sja27q) — Raanana, Israel
- [Sales Executive - Airports Sector](https://feeny.ai/job/sales-executive-airports-sector-d-fend-solutions-mclean-a5w3bce95nh0) — Mclean, VA
- [Drone Pilots Team Leader](https://feeny.ai/job/drone-pilots-team-leader-d-fend-solutions-raanana-4pa67wjac3yw) — Raanana, Israel
- [Senior Mechanical Engineer](https://feeny.ai/job/senior-mechanical-engineer-d-fend-solutions-raanana-wyhmywhpwjns) — Raanana, Israel
- [Controller](https://feeny.ai/job/controller-d-fend-solutions-raanana-zyr8ahf8zvf7) — Raanana, Israel
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- [Quality Engineer (Hardware & Manufacturing)](https://feeny.ai/job/quality-engineer-hardware-manufacturing-d-fend-solutions-raanana-dg6zev6mjqdz) — Raanana, Israel
- [Radar & Cyber System Engineer](https://feeny.ai/job/radar-cyber-system-engineer-d-fend-solutions-raanana-c9vt9qx4rtvh) — Raanana, Israel