--- title: 'Financial Aid Specialist at Campus' canonical: 'https://feeny.ai/job/financial-aid-specialist-campus-campus-atlanta-z72pxxpmpn4r' type: 'job' last_seen: '2026-09-06' --- # Financial Aid Specialist at Campus - **Company:** Campus - **Location:** Campus Atlanta, GA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/campus/2bfc2096-d0e3-4d42-aede-3c5b2d4900db ## Job description ## ABOUT THE TEAM At Campus, the Financial Aid team helps students access the resources they need to pursue life-changing education. We support students from the moment they file a FAFSA through to final aid disbursement, walking with them through every question, form, and curveball along the way. We’re not just processing forms - we’re educators, advocates and communicators. Our team blends empathy with precision, thriving on helping students move from feeling overwhelmed to feeling confident and supported. ## ABOUT THE ROLE As a Financial Aid Specialist, you’ll manage a large caseload of students and serve as a key touchpoint in their enrollment journey. This is a high-impact, student-facing role responsible for helping students understand and complete the financial aid process. You’ll use empathetic guidance to help them complete complex paperwork, explain funding options, and deliver difficult information with warmth and clarity. You’ll balance detailed, policy-driven work with deeply human conversations, and you’ll do it all in a fast-paced, collaborative environment that’ll require you to be flexible, adaptable, and proactive This is a great role for someone who’s part analyst, part communicator and is eager to contribute to a high-growth startup and team. You’re excited about this opportunity because you will… - Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps - Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students - Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy - Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email. - Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments - Stay current on changing policies and procedures, adapting workflows quickly and contributing to teamwide knowledge ## WE’RE EXCITED ABOUT YOU BECAUSE YOU… - Are a clear, confident communicator, especially over the phone - Build rapport and relationships quickly, even in brief or virtual interactions, so that students see you as a trusted guide - Know how to break down complex topics into simple, empowering language while also explaining the why behind specific asks - Are comfortable navigating emotionally sensitive conversations (e.g. aid denials, family instability, housing concerns) with clarity, care, and professionalism - Are resourceful and proactive. You ask smart questions, seek out answers, and take initiative without waiting to be told - Can manage your time and workflow independently, using calendars, trackers, and tools to stay organized and effective - Care deeply about helping students succeed and are motivated by meaningful outcomes - Value teamwork and contribute actively to shared goals, knowledge building, and team learning - Thrive in fast-paced, evolving environments and can adapt quickly to shifting priorities or processes Required: - Strong communication, relationship-building, and documentation skills - Ability to navigate ambiguity and adapt to new systems quickly - Comfortable having tough conversations with empathy and professionalism - Positivity and a growth mindset - Bachelor's degree - This role requires in-office attendance three days per week (Tuesday–Thursday) as an essential function to support student engagement, coaching, and team collaboration. Remote work is available on Monday and Friday, but in-office presence on the designated days is necessary for the performance of this role. Nice to Have: - Familiarity with financial aid systems (e.g., FAFSA, ISIR review, Title IV policies) - Experience in a student-facing, customer support, or process-heavy role - Comfort using CRM tools, communication platforms, and trackers - Background in fast-paced or startup environments What you’ll get: - A compensation package that includes a base salary of $47,000 - $56,000 + equity grant - Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. - Medical Insurance + free Dental and Vision Insurance - Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office) - 401(k) match - Fertility benefits via Carrot - Flexible Time Away + paid holidays - Opportunity to make an impact – you’ll be an integral player in bringing our vision to life ## About Campus ## Company Overview - **One-liner**: Campus is an accredited online college offering two-year associate degrees taught live by professors from top universities, designed to be affordable, career-focused, and a launchpad for further education or employment. - **Entity Type**: Private (funding from prominent venture investors) - **Headquarters**: New York, NY, USA - **Founded**: Not publicly available (the institution has operated since 1999 as MTI College; the modern campus.edu brand was launched in the early 2020s) - **Founders**: Tade Oyerinde (Chancellor & Founder) ## Core Business - Primary industry: Education technology (EdTech) / Higher education - Target customers: B2C – students seeking an affordable, accelerated, and supported college experience, including career changers and those planning to transfer to four-year universities. - Mission statement: “Our mission is to maximize access to world-class education, preparing students for academic, career, and life success.” [campus.edu/about] ## Products & Services - **Online Associate Degree Program**: A two-year, fully online program offering live, synchronous classes taught by professors who also teach at Princeton, Stanford, Howard, and other top universities. Degrees are offered in Business, Healthcare, and IT. Students receive a personal success coach, unlimited math and writing tutoring, and – for eligible students – a laptop and mobile Wi‑Fi at no extra cost. [campus.edu] - **Transfer Pathway**: After completing their associate degree, students are supported in transferring to four-year institutions. This is a core part of the Campus model. [campus.edu] ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: As of May 14, 2026, Campus served **3,178 students** with a **70% graduation rate** for full‑time, first‑time students. [campus.edu/about] - **Notable Investors / Partners**: General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal. [campus.edu/careers] - **Growth Signals**: Named one of Fast Company’s “Most Innovative Companies” of 2024. Over 100 professors on the teaching team. The company is actively expanding its physical footprint with offices in New York, Sacramento, and Atlanta. [campus.edu/careers, campus.edu/about] ## Competitive Advantages - **Low Tuition**: Tuition is capped at the maximum Pell Grant amount, making the program effectively free or very low‑cost for eligible students. - **Elite Faculty**: Students learn live from professors who teach at prestigious universities – a differentiating factor versus many other online colleges. - **High‑Touch Support**: Dedicated personal success coaches, 24/7 tutoring, and technology provision (laptops/hotspots) remove common barriers to completion. - **Accreditation**: Campus is accredited by the Accrediting Commission for Community and Junior Colleges (ACCJC), with a track record since 1999. ## Strategic Focus - Scaling enrollment while maintaining high graduation rates and student satisfaction. - Expanding degree program offerings and strengthening transfer partnerships with four‑year universities. - Continuing to invest in proprietary technology and student‑success models to drive outcomes. ## Why Work Here - **Mission‑Driven**: Employees are united by the goal of reimagining higher education and making it accessible. Values include “Make history,” “Student experience obsessed,” and “Owners, not renters.” [campus.edu/careers] - **Culture & Ratings**: Glassdoor rating of **4.6/5** (29 reviews), with 95% approval of CEO Tade Oyerinde. Culture scores high on “Culture & Values” (4.6) and “Compensation & Benefits” (4.5). [glassdoor.com] - **Work Model**: Hybrid – Mondays and Fridays remote; Tuesdays, Wednesdays, and Thursdays in‑office. Offices in New York (Tribeca), Sacramento, and Atlanta. [campus.edu/careers] - **Perks**: Equity for all employees, heavily subsidized health insurance (free dental & vision), 401(k) match up to 3%, flexible time off, fertility benefits (Carrot), daily catered lunch, dog‑friendly office, and regular social events (Spring Fling, Summer Soirée, etc.). [campus.edu/careers] - **Engineering & Product Environment**: Emphasis on building a pioneering technology platform. The Chief Technology Officer is Jerome Pesenti. The company values “progress over perfection” and empowers team members to own their work. [campus.edu/careers] ## Sources 1. [campus.edu/careers](https://campus.edu/careers) 2. [campus.edu/about](https://www.campus.edu/about) 3. [campus.edu](https://www.campus.edu/) 4. [glassdoor.com](https://www.glassdoor.com/Reviews/Campus-edu-Reviews-E9687923.htm) 5. [jobs.ashbyhq.com/campus](https://jobs.ashbyhq.com/campus/1bda459f-8624-4415-ba08-42197d05c927) ## Other roles at Campus - [Financial Aid Training & Development Specialist](https://feeny.ai/job/financial-aid-training-development-specialist-campus-campus-zxw49ytv9cq3) — Campus - [Director of Operations](https://feeny.ai/job/director-of-operations-campus-campus-new-york-teg4w9t5wjvn) — Campus New York, NY - [Healthcare Administration Teaching Assistant](https://feeny.ai/job/healthcare-administration-teaching-assistant-campus-campus-r6pvn4zvr7ny) — Campus - [Social Media Content Producer](https://feeny.ai/job/social-media-content-producer-campus-campus-new-york-5arscg7be2aa) — Campus New York, NY - [Enterprise Sales Lead, AI Upskilling](https://feeny.ai/job/enterprise-sales-lead-ai-upskilling-campus-campus-new-york-41w4vj09d71r) — Campus New York, NY - [Digital Media Manager](https://feeny.ai/job/digital-media-manager-campus-campus-new-york-6gmgae3y220b) — Campus New York, NY - [Admissions Counselor](https://feeny.ai/job/admissions-counselor-campus-campus-atlanta-ce1s2c9pctss) — Campus Atlanta, GA - [Student Accounts Specialist](https://feeny.ai/job/student-accounts-specialist-campus-campus-atlanta-hwpdn78yk3ga) — Campus Atlanta, GA - [Student Success Coach](https://feeny.ai/job/student-success-coach-campus-campus-atlanta-2yx0htjc3zbd) — Campus Atlanta, GA - [Healthcare Administration Instructor](https://feeny.ai/job/healthcare-administration-instructor-campus-campus-cbwyp93j4wtz) — Campus