--- title: 'FinOps Lead at Felix Technologies, Inc.' canonical: 'https://feeny.ai/job/finops-lead-felix-technologies-inc-mexico-nfqe89qmzab5' type: 'job' last_seen: '2026-09-05' --- # FinOps Lead at Felix Technologies, Inc. - **Company:** Felix Technologies, Inc. - **Location:** Mexico - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.gem.com/felix/am9icG9zdDpMG9taV2mC1wGNaDK6crwO ## Job description ## About Us At [Félix](https://felixpago.com/), we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. ## About the Role Felix is seeking a FinOps Lead to own the financial operations and reconciliation infrastructure supporting its Wallets & Cards products. This is a senior individual contributor role responsible for designing scalable financial processes, partnering with technical teams to automate them, and ensuring transaction flows and balances remain complete, accurate, and well controlled as Felix launches and scales new financial products. You’ll report directly to the Head of Finance and work closely with Accounting, Treasury, Product, Engineering, Data, Compliance, and external financial partners. ## Responsibilities Reconciliations & Controls - Own end-to-end reconciliations across customer balances, internal ledgers, processors, bank or custodial accounts, and the general ledger. - Develop a complete understanding of how funds and transactions move across Felix’s systems and financial partners. - Design reconciliation workflows and controls, including sources of truth, matching logic, cutoff rules, tolerances, and exception-handling procedures. - Partner with Engineering and Data to automate reconciliation processes, validate the underlying logic, and ensure the resulting outputs are complete and accurate. - Investigate and resolve reconciling items within defined SLAs, escalating systemic issues with clear root-cause analysis and remediation plans. - Monitor financial flows for failures, delays, or anomalies and coordinate their resolution with the appropriate internal and external teams. - Maintain clear documentation of reconciliation logic, controls, and outcomes for accounting, audit, and regulatory purposes. Subledger & GL Hygiene - Maintain the integrity of Wallets & Cards subledgers and ensure operational activity is accurately mapped to the general ledger. - Monitor customer liabilities, settlement balances, clearing accounts, suspense accounts, and other unreconciled balances. - Partner with the Controller to define clear handoffs between FinOps records, reconciliation outputs, and the month-end close. - Ensure subledger and accounting processes remain accurate as new products, transaction types, and financial partners are introduced. Process & Infrastructure Building - Build scalable financial operations processes and controls that can support increasing transaction volumes without proportional growth in manual work. - Establish SOPs, ownership, operating cadences, reporting, and escalation frameworks for Wallets & Cards financial operations. - Identify opportunities to reduce technical and operational debt through automation, better data visibility, and stronger controls. - While initially focused on Wallets & Cards, contribute to the broader development of Felix’s financial operations and reconciliation infrastructure across products. Cross-Functional Partnership - Serve as the Finance subject-matter expert for Wallets & Cards operations. - Work closely with the Controller to ensure FinOps outputs support a clean and timely month-end close - Coordinate with Treasury on settlement, funding, liquidity movements, and bank activity. - Work with Accounting and Compliance to ensure processes support financial reporting, auditability, and applicable regulatory requirements. - Support internal and external audits with documentation, reconciliation evidence, and process walkthroughs ## Requirements - Bachelor’s degree in Finance, Accounting, or a related field. - 6–9 years of experience in financial operations, reconciliations, accounting, controllership, payments operations, or a related function. - Experience in fintech, payments, banking, wallets, cards, brokerage, or another transaction-heavy business strongly preferred. - Demonstrated experience designing, operating, or materially improving high-volume reconciliation processes. - Strong accounting foundation and understanding of how operational transaction flows feed into subledgers and the general ledger. - Strong technical fluency and experience working with Engineering and Data teams to translate financial requirements into system logic. - Comfortable working with transaction-level data; SQL or similar data-analysis capabilities are strongly preferred. - Demonstrated ability to build processes and controls from scratch in a fast-moving environment. - Able to independently own critical financial processes as a senior individual contributor. - Strong problem-solving, communication, and cross-functional collaboration skills. - These are the applicable requisites, although equivalent competencies in any of the above will also be considered. ## What We Offer - Competitive salary - Initial stock options grant - Annual performance bonus - Health, dental, and vision plans - Continuous learning opportunities - Unlimited PTO - Paid parental leave - Empowering opportunities for growth in a dynamic entrepreneurial environment ## Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal). ## About Felix Technologies, Inc. ## Company Overview - **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model) - **Founded**: 2021 - **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder) ## Core Business - **Primary Industry**: Financial Services – Remittances and cross-border payments. - **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more). - **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows. ## Products & Services - **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup. - **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M. - **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund. - **Growth Signals**: - Processed over $6B in transactions since inception. - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries). - Expanded services to Guatemala and Honduras after initial focus on Mexico. - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%. ## Competitive Advantages - **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption. - **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7. - **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible. - **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model. ## Strategic Focus - **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit). - **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries. - **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks. ## Why Work Here - **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact. - **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility. - **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers. - **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market. ## Sources 1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data 2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials 3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions 4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission ## Other roles at Felix Technologies, Inc. - [Senior Regional Office Manager](https://feeny.ai/job/senior-regional-office-manager-felix-technologies-inc-mexico-city-ksf8zxhxxsqx) — Mexico City, Mexico - [Senior Product Manager - Multiproduct Enablement (Copy)](https://feeny.ai/job/senior-product-manager-multiproduct-enablement-copy-felix-technologies-inc-san-8x2s1zwmcb87) — San Francisco, CA - [Senior Product Manager - Multiproduct Experience Enablement](https://feeny.ai/job/senior-product-manager-multiproduct-experience-enablement-felix-technologies-dky8xqwv9gm8) — New York, NY - [Senior Product Manager - Multiproduct Enablement](https://feeny.ai/job/senior-product-manager-multiproduct-enablement-felix-technologies-inc-mexico-43nx4p88snnh) — Mexico City, Mexico - [Senior Product Manager - Multisurface](https://feeny.ai/job/senior-product-manager-multisurface-felix-technologies-inc-san-francisco-pfpbnyye0ams) — San Francisco, CA - [Senior Product Manager - Multisurface](https://feeny.ai/job/senior-product-manager-multisurface-felix-technologies-inc-new-york-w86fpz7gmmjn) — New York, NY - [Senior Product Manager - Multisurface](https://feeny.ai/job/senior-product-manager-multisurface-felix-technologies-inc-mexico-city-h8n5emzhy974) — Mexico City, Mexico - [Semi-Senior Software Engineer (Product Engineering Team)](https://feeny.ai/job/semi-senior-software-engineer-product-engineering-team-felix-technologies-inc-g15mrp09bpg5) — Buenos Aires, Argentina - [Full Stack Software Engineer (Product Engineering Team)](https://feeny.ai/job/full-stack-software-engineer-product-engineering-team-felix-technologies-inc-mcbv311qzb66) — Buenos Aires, Argentina - [Senior Software Engineer (Product Engineering Team)](https://feeny.ai/job/senior-software-engineer-product-engineering-team-felix-technologies-inc-buenos-pavgt1zcm2az) — Buenos Aires, Argentina