--- title: 'Forward-Deployed Account Executive (Post-Sales) at Monaco' canonical: 'https://feeny.ai/job/forward-deployed-account-executive-post-sales-monaco-san-francisco-w2atkmjh2hy7' type: 'job' last_seen: '2026-09-07' --- # Forward-Deployed Account Executive (Post-Sales) at Monaco - **Company:** Monaco - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-16 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/monaco/c73cd2e0-d1a2-4a23-bafd-44431ebbfe9a/application **Skills:** CRM tools, Sales engagement tools, Revenue operations tools > Own post-sales customer relationships and drive expansion revenue for a high-growth AI-native revenue platform. This consultative role involves advising founders on GTM strategy, managing account health, and identifying upsell opportunities within a fast-paced startup environment. ## Job description Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack - CRM, sequencing, call recording, enrichment, pipeline management with one unified system, consolidating 6–10 disconnected tools into a single platform built for the AI era. We launched publicly in Feb 2026, are already 65 people, and have strong early product-market fit generating millions in ARR within months of launch. You'll have the chance to both scale our core systems and build new features from 0 to 1. We've raised $85M in our Series B from Founders Fund, Benchmark, and Human Capital, and our founders previously led Brex, Apollo, and Clari. Come join us if you want to be part of a high autonomy, high pace team reinventing one of the biggest categories in enterprise software. ## ABOUT THE ROLE We're looking for a Forward-Deployed Account Executive (Post-Sales) to own the post-sales customer relationship and drive expansion across a growing book of business. This is a consultative, high-ownership role. You'll advise founders on their outbound GTM strategy and help them get the most out of the Monaco platform. We're looking for someone with a background in consulting or sales who moved into post-sales, or a high-impact account manager with a track record of driving real outcomes for customers. This is not a relationship management role - it's a revenue and strategy role that happens to sit post-sale. ## WHAT YOU’LL DO: - Own the full post-sales customer relationship from post-onboarding through renewal and expansion - Build and refine TAMs as customers expand or alter their ideal customer profiles (ICP) - Enable teams on outbound success by advising on sequence copy, strategy, and execution - Partner closely with Implementation and Sales to ensure seamless handoffs and fast time-to-value - Serve as the voice of the customer internally, surfacing product feedback and market insights to Product and Engineering - Build post-sales playbooks, health scoring, and account planning processes from the ground up - Collaborate with broader team on servicing strategic accounts, leveraging deep product knowledge to act as human layer between the platform and our customers - Drive net revenue retention by identifying and closing upsell opportunities ## WHAT WE’RE LOOKING FOR: - Prior experience as an Account Executive or in a quota-carrying sales role - this is a sales-led product - Prior experience in management consulting or strategy consulting, with a pivot into customer-facing SaaS roles - Background in customer success or account management with a clear track record of driving value - Relentless work ethic and an extremely high bar for quality - Strong communication and ability to build trust with founders, CROs, and revenue leaders - Comfort operating in ambiguity at an early-stage company where processes don’t yet exist ## NICE TO HAVE - Experience with CRM, sales engagement, or revenue operations tools - Prior experience at a high-growth B2B SaaS startup - Network within the startup and venture ecosystem ## About Monaco ## Company Overview - **One-liner**: Monaco is the first AI-native revenue engine for startups, replacing legacy CRM and disparate sales tools with a unified platform that automates demand generation, pipeline management, and revenue operations. - **Entity Type**: Private (funding stage not disclosed; backed by top-tier investors) - **Headquarters**: San Francisco, California, United States [builtin.com](https://builtin.com/company/monaco) - **Founded**: Not publicly available (Built In lists "1971" as a placeholder error; the company is recent) - **Founders**: Sam Blond (Co-Founder & CEO), Malay Desai (Co-Founder & CTO), Shek Viswanathan (Co-Founder & CPO), Brian Blond (Co-Founder) [monaco.com/company](https://www.monaco.com/company) ## Core Business - **Primary industry/industries**: Sales technology (CRM, revenue intelligence, AI-powered sales engagement) - **Target customers**: B2B startups (small to mid-market, enterprise-ready) - **Mission or purpose statement**: Enable founders to focus on product while revenue scales itself [monaco.com/company](https://www.monaco.com/company) ## Products & Services - **[Monaco Platform (SaaS)](https://www.monaco.com/product)**: All-in-one revenue platform combining database, signals, outbound sequences, pipeline tracking, call recording, and AI agents. Key components include: - **CRO Copilot**: Proactive coaching, insights, and prioritized actions. - **AI Agents**: Automate demand generation, pipeline management, and follow-ups. - **Pre-built TAM**: Automatically builds total addressable market from billions of data points. - **Signal-based pipeline**: Self-updating stages, risk detection, and auto-enrichment. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; reported headcount of 71 employees [builtin.com](https://builtin.com/company/monaco) - **Notable Investors/Partners**: "Backed by top-tier investors" (names not specified in provided data) [monaco.com/company](https://www.monaco.com/company) - **Growth Signals**: Growing team (11+ open roles listed across engineering, design, and customer success) [jobs.ashbyhq.com/monaco](https://jobs.ashbyhq.com/monaco); white-glove activation with dedicated forward-deployed sales executives; emphasis on rapid time-to-value ("value in days, not months"). ## Competitive Advantages - **Unified platform**: Replaces multiple point solutions (CRM, data enrichment, sequencing, call recording) with one AI-native system. - **Pre-built data & signals**: TAM and account scoring are set up on day one, eliminating manual data work. - **Built by operators**: Founding team includes former CRO of Brex and Zenefits, and former CPO of Apollo and Qualtrics, bringing deep startup sales expertise. - **AI-first approach**: Agents actively run outbound, update pipeline, and provide a "CRO Copilot" that acts as an intelligent advisor. ## Strategic Focus - **Current priorities**: Scaling the revenue engine platform, expanding AI agent capabilities, and onboarding more startups through rapid deployment and dedicated support. - **Direction**: Continue replacing legacy CRM with a self-maintaining, signal-driven system that reduces manual sales work. ## Why Work Here - **Culture**: Fast-paced startup environment with a focus on building a "world-class revenue engine" for other startups. Emphasis on operational excellence and customer impact. - **Work policy**: Hybrid workspace – employees engage in a combination of remote and on-site work; primary office in San Francisco. [builtin.com](https://builtin.com/company/monaco) - **Perks**: Roles span engineering (AI, full-stack, platform), product design, and forward-deployed customer success; the team values immediate impact and "effortless onboarding" for customers. ## Sources 1. [monaco.com - Product page](https://www.monaco.com/product) 2. [monaco.com - Company page](https://www.monaco.com/company) 3. [builtin.com - Monaco company profile](https://builtin.com/company/monaco) 4. [jobs.ashbyhq.com - Monaco careers](https://jobs.ashbyhq.com/monaco) ## Other roles at Monaco - [GTM Operations & Analytics](https://feeny.ai/job/gtm-operations-analytics-monaco-san-francisco-tc0jzh1qvya5) — San Francisco, CA - [Enablement Lead](https://feeny.ai/job/enablement-lead-monaco-san-francisco-y17rskdvqkeb) — San Francisco, CA - [Client Operations](https://feeny.ai/job/client-operations-monaco-san-francisco-6mxpzz8a3dyn) — San Francisco, CA - [AI Backend Product Engineer](https://feeny.ai/job/ai-backend-product-engineer-monaco-san-francisco-gnzj1fj67e08) — San Francisco, CA - [Finance Lead](https://feeny.ai/job/finance-lead-monaco-san-francisco-6tvnztrb5yvh) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monaco-san-francisco-mghnkx5rp222) — San Francisco, CA - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-monaco-san-francisco-g158z4zh64hb) — San Francisco, CA - [Business Recruiter](https://feeny.ai/job/business-recruiter-monaco-san-francisco-33zxtafw30zs) — San Francisco, CA - [Engineering & Product Operations Lead](https://feeny.ai/job/engineering-product-operations-lead-monaco-san-francisco-awpkmd7ajwjr) — San Francisco, CA - [Technical Lead](https://feeny.ai/job/technical-lead-monaco-san-francisco-ws8ts0np6pqk) — San Francisco, CA