---
title: 'Forward-Deployed AI Engineer at Bottomline'
canonical: 'https://feeny.ai/job/forward-deployed-ai-engineer-bottomline-india-swfa8qedt02s'
type: 'job'
last_seen: '2026-10-25'
---

# Forward-Deployed AI Engineer at Bottomline

- **Company:** Bottomline
- **Location:** India
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-25
- **Apply:** https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8860069002

## Job description

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Job Description: Forward-Deployed AI Engineer

Location

India (Pune / Bangalore / Remote India)

Reports To

Snr. Director of AI and Data, Enterprise Data Services (UK)

Level

Individual Contributor (3-4 years experience)

## Team

Enterprise Data Services — AI Engineering

Contract

Permanent, Full-Time

HRFs

BTF27272, BTF27273

## About the Team

Enterprise Data Services (EDS) is Bottomline's AI Engineering function. We don't build AI as a side tool — we build AI-native solutions where intelligence IS the product. Our platform runs on Snowflake, and we use Snowflake's native AI capabilities (Cortex AI, Cortex Agents, Cortex Search, Cortex Analyst, ML Functions) to solve business problems directly in the data platform, no external ML infrastructure, no separate serving layer, no handoffs between teams.

We currently ship: churn prediction agents, contract intelligence, partner reporting automation, a governance control plane, and much more. Everything runs in Snowflake. Everything is versioned, tested, and production-governed.

## The Role

We're looking for an Forward-Deployed AI Engineer (FDE) who can take a business problem and solve it natively in Snowflake — from feature engineering through model training to deployment as a live service. This is not a platform-building role. You won't be designing schemas or managing pipelines. You'll be the person who turns business questions into working AI solutions that run in production.

## What You Will Do

- Take business problems (e.g. churn risk, propensity to buy, anomaly detection, document intelligence) and design AI solutions using Snowflake-native capabilities
- Build and evaluate ML models using Snowflake ML Functions, Snowpark ML, and Cortex AI
- Design and implement Cortex Agents that combine structured data queries with unstructured document intelligence
- Create evaluation frameworks (golden datasets, LLM-as-judge, human review loops) to prove solutions meet success metrics
- Work with Cortex Analyst semantic views to enable natural language access to business data
- Build Cortex Search services over unstructured documents (contracts, support tickets, product docs etc.)
- Collaborate with AI and Data Engineers who handles platform infrastructure, you focus on the science, they handle the plumbing
- Present findings and recommendations to business stakeholders in plain language
- Contribute to the AI project lifecycle: framing problems, running spikes, evaluating results, and iterating

## Requirements

Must Have

- 3-4 years experience in data science, machine learning, or applied AI
- Strong Python (pandas, scikit-learn, numpy), you think in DataFrames
- SQL fluency, comfortable writing complex analytical queries, window functions, CTEs
- Experience building classification or regression models and evaluating them rigorously (precision, recall, F1, AUC)
- Experience with at least one of: NLP, document extraction, recommendation systems, or anomaly detection
- Comfortable working with messy real-world data — missing values, inconsistent formats, multiple sources
- Great communications skills and can work directly with stakeholders end to end
- Can communicate findings to non-technical stakeholders clearly

Strong Preference

- Snowflake experience (Snowpark Python, Cortex AI functions, ML model registry)
- Experience with LLMs in production (prompt engineering, RAG architectures, evaluation of generative outputs)
- Understanding of Cortex Agents, Cortex Search, or Cortex Analyst
- Experience building evaluation sets and measuring AI quality systematically (not just accuracy, precision/recall tradeoffs, error analysis)
- Familiarity with feature engineering for tabular business data (customer signals, transaction patterns, contract attributes etc)

## Nice to Have

- Experience in Fintech, B2B payments, or B2B SaaS
- Familiarity with A/B testing or causal inference methods
- Experience with Streamlit for rapid prototyping of data apps

Our Tech Stack

- Snowflake (everything lives here): Cortex AI, Cortex Agents, Cortex Search, Cortex Analyst, Snowpark Python, ML Functions, Dynamic Tables
- Python: pandas, scikit-learn, snowpark-ml, evaluation frameworks
- Version control: Git, Snowflake stage-based deployment
- Visualisation: Streamlit in Snowflake, Cortex Code (IDE), PowerBI

## Why This Role Is Different

- AI-native, not AI-assisted: You will build solutions where the AI IS the product, not a feature bolted onto something else
- No ML infrastructure tax: Everything runs natively in Snowflake — no Docker, no Kubernetes, no model serving endpoints to manage
- You will have business impact from day one: with a prioritised backlog of Quick Win candidates waiting for someone to build them
- Direct line to stakeholders: No layers of middle management between you and the business problem.
- Modern AI engineering practices: Lifecycle-governed (Framing > Spikes > Build > Evaluate > Governance > Adoption), evaluation-driven, with a real governance plane

## Your First 90 Days

Days 1-30: Learn

- Understand the Snowflake platform and Cortex AI capabilities
- Run through the AI project lifecycle on a small candidate

Days 30-60: Spike

- Own your first AI candidate from the prioritised backlog
- Run a timeboxed spikes: build the crudest version that proves positive signal
- Create your first golden evaluation dataset
- Present spike findings to the team

Days 60-90: Build

- Build your spike to production standard with proper evaluation
- Pass through governance gates
- Ship your first AI solution to production

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

## About Bottomline

## Company Overview
- **One-liner**: Bottomline helps businesses and financial institutions transform the way they pay and get paid with secure, connected payment, cash management, and fraud detection solutions.
- **Entity Type**: Private (acquired by Thoma Bravo in 2022)
- **Headquarters**: Portsmouth, New Hampshire, USA
- **Founded**: 1989
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Business Payments, Financial Technology (FinTech), Cash Management, Payments Fraud & Compliance
- Target customers: B2B – Financial institutions (banks, credit unions), mid-market to enterprise businesses (including Fortune 100 companies), and other organizations globally.
- Mission or purpose statement: To transform the way businesses pay and get paid, driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line.

## Products & Services
- **Payments Hub**: A centralized platform to send payments to any bank worldwide, in any currency, ensuring governance and control.
- **AP Automation**: Automates accounts payable processes from invoice to payment, enabling fast, revenue-generating Premium ACH and virtual card payments.
- **Global Cash Management Hub**: Centralizes cash visibility, liquidity, FX, financing, and risk management for finance teams.
- **Payments Fraud Defense**: A SaaS solution that detects and stops payment fraud and evolving threats in real-time.
- **Enterprise Case Management**: Provides a single system of record for a holistic view of business risk to respond to threats faster.
- **Digital Banking Platform**: A combined platform for payments, cash management, treasury management, and B2B payments network for financial institutions.
- **Paymode Network**: A market-leading B2B payments network trusted by over 600,000 verified businesses for secure digital payments.
- **Payments Processing**: Securely processes, reconciles, and manages data in financial transactions within and between banks.
- **Sanctions Screening**: Real-time financial message sanctions screening for global compliance.
- **Message Transformation & Enrichment**: An intelligent data transformation and workflow engine for meeting message standard compliance obligations.
- **Payouts Automation**: Secure management of funds disbursements to suppliers, customers, and partners.
- **Receivables Automation**: Streamlines the process of receiving funds into a business, supporting multiple payment methods.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held by Thoma Bravo). Thoma Bravo has more than $183 billion in assets under management.
- **Key Metric (Total Funding)**: Not applicable (mature company, acquired).
- **Notable Investors/Partners**: Thoma Bravo (owner), Swift (Top 3 Swift Services Provider).
- **Growth Signals**: Moves more than $16 trillion in payments annually; serves nearly one million financial institutions and businesses in 92 countries; trusted by Fortune 100 companies; processes 50%+ of UK Direct Debit/Credit transactions; published 2025 ESG Report.

## Competitive Advantages
- **Proprietary Network Effect**: Operates Paymode, a massive B2B payments network with over 600,000 verified businesses, creating a strong barrier to entry.
- **End-to-End Platform**: Provides a unique, integrated suite spanning payments, cash management, treasury, and fraud compliance, reducing complexity for customers.
- **Global Scale & Reliability**: Processes over $16 trillion in payments annually, with 35+ years of experience and deep integrations with global banking infrastructure.
- **Strong Financial Backing**: Backed by Thoma Bravo, a leading software private equity firm, providing resources for long-term growth and stability.
- **Trusted by the Enterprise**: Serves Fortune 100 companies and has a top-3 position as a Swift services provider.

## Strategic Focus
- **Product Modernization**: Continuing to enhance its SaaS platform for payments, cash management, and fraud defense.
- **Fraud & Compliance Leadership**: Investing heavily in real-time fraud detection and compliance solutions to combat evolving threats.
- **Network Expansion**: Growing the Paymode B2B payments network to increase utility and value for all participants.
- **Digital Banking**: Deepening its digital banking platform to strengthen its role as the primary technology partner for financial institutions.
- **ESG**: Committed to sustainable operations and reporting, as evidenced by the release of its 2025 ESG Report.

## Why Work Here
- **Mission-Driven Work**: Employees contribute to modernizing a critical, high-volume global financial infrastructure.
- **Culture & Guiding Principles**: The company has a clearly articulated culture based on four principles: "Delight Customers," "Excellent Execution," "Create and Grow Sustained Business Value," and "Work With and for Each Other."
- **Employee Wellbeing** ("One Bottomline"): Prioritizes flexibility and a supportive community, with empathetic leadership that supports employees through life milestones. Employee wellbeing takes precedence above all.
- **Growth & Development**: Offers opportunities to learn and work with industry leaders across Engineering, Data, Product, Marketing, Finance, Sales, and more. They look for talent at all phases of their career.
- **Global Team**: Describes itself as "One Global Team," working with passionate and motivated people to solve complex challenges.
- **Work Environment**: A nurturing community that encourages open communication and leadership from any level, regardless of title or seniority.
- **Diversity & Inclusion**: Is an Equal Opportunity and Affirmative Action Employer and participates in the E-Verify program.
- **Perks**: While specific perks are not listed on the careers page, the company highlights employee wellbeing, flexibility, and a strong, supportive culture.

## Sources
1. [bottomline.com - About Us](https://www.bottomline.com/about)
2. [bottomline.com - Careers](https://www.bottomline.com/about/careers)
3. [LinkedIn - Bottomline](https://www.linkedin.com/company/bottomline-payments)
4. [bottomline.com - Explore Open Roles](https://www.bottomline.com/about/careers/jobs)
5. [bottomline.com - US Homepage](https://www.bottomline.com/us)

## Other roles at Bottomline

- [Product Manager](https://feeny.ai/job/product-manager-bottomline-portsmouth-8mxtnk8ky3v0) — Portsmouth, NH
- [Financial Accountant](https://feeny.ai/job/financial-accountant-bottomline-theale-vg0wwf4m6p0h) — Theale, United Kingdom
- [AI Architect](https://feeny.ai/job/ai-architect-bottomline-india-zpn6sqaw126w) — India
- [Forward-Deployed AI Engineer](https://feeny.ai/job/forward-deployed-ai-engineer-bottomline-india-wmptb17qefy4) — India
- [Renewals Executive](https://feeny.ai/job/renewals-executive-bottomline-india-xtr2aggz5psv) — India
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- [Technical Solution Consultant](https://feeny.ai/job/technical-solution-consultant-bottomline-portsmouth-0zttbv2zd5me) — Portsmouth, NH
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