--- title: 'Forward Deployed Creative Designer, Email at Hightouch' canonical: 'https://feeny.ai/job/forward-deployed-creative-designer-email-hightouch-united-states-vberpxxvrzv1' type: 'job' last_seen: '2026-09-17' --- # Forward Deployed Creative Designer, Email at Hightouch - **Company:** Hightouch - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-09-17 - **Apply:** https://job-boards.greenhouse.io/hightouch/jobs/6195151004 ## Job description ## About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. ## The Role Most AI-generated emails still look like AI-generated emails. Off-brand color, clunky layouts, the same five templates on a loop. Brands that care about their identity have stayed on the sidelines because the output hasn't met their bar. We're changing that. Hightouch's Agentic Marketing Platform is the system enterprise marketers are using to plan, generate, and ship lifecycle campaigns with their data, their guidelines, and their voice. Our customers include Domino's, Chime, Spotify, Ramp, Whoop, and Grammarly. They are not going to settle for slop, and neither are we. We're hiring an AI Creative Designer, Email to be the human who proves what's possible. You'll collaborate alongside our Solutions Engineering team on enterprise customer calls, translate brand guidelines into agentic workflows that actually produce on-brand email and lifecycle creative, and ship the work that makes the case. You will be the most influential creative voice in the room, both for our customers and for our product. You will define how the most recognizable brands in the world build email with AI, and you will watch the work you direct ship to millions of inboxes. ## What You’ll Do - Lead creative on enterprise engagements. Partner directly with our customers' lifecycle and marketing teams to accelerate the adoption of our Agentic Marketing Platform through on-brand email systems that deliver immediate impact. Understand each brand's identity, engagement goals, and constraints. Build the agentic workflows, prompts, reference libraries, and guardrails that produce work the brand is proud to send. - Set the creative bar. When a customer asks "can your platform make an email that looks like this," you're the person who makes it look like that. You'll produce the creative work that turns curiosity into conviction and proves what's possible. - Drive performance, not just aesthetics. Partner with customers on A/B tests, iterate on creative based on results, and build the playbook for what drives opens, clicks, and conversions, and reliably lands in the inbox, when AI is in the loop. - Shape the product. As the creative voice closest to product and engineering, you'll spot friction, refine workflows, and help shape model behavior to directly influence what we build next! - Define the playbook. Document patterns that work, share them with the team, and build the body of knowledge that lets us scale taste across every customer we onboard. ## What You Bring - A portfolio that does the talking. Real lifecycle programs, real email campaigns, real product launches. Ideally with AI integrated into the workflow, but the bar is craft. If your work is exceptional, we want to see it. (Applications without a portfolio link will not be reviewed.) - Deep email design experience. You've designed hundreds of emails across lifecycle programs (onboarding, nurture, retention, win-back) and you have sharp opinions about layout, hierarchy, and what renders well across clients and devices. Comfortable getting into the code and build of an email is a plus. - Deep AI fluency. You don't need us to teach you what's new. You're already testing the latest image and generative models the week they drop, you're stringing them together in node based UIs, you have strong opinions about which ones get which jobs, and you know how to push them past their defaults to hit a specific look. - Enterprise client instincts. You've worked directly with sophisticated marketing teams, in-house, agency, or consultancy, and you know how to navigate brand reviews, legal, and the politics of getting work approved. - Lifecycle marketing literacy. You understand the difference between an email that wins a design award and one that hits an engagement or revenue target, and you can hold both standards at once. - Taste. This is the hardest one to write a bullet for, so we'll just say it: you have it, your portfolio shows it, and you can articulate why something works. Why Hightouch? You'll be the creative center of gravity for a product that's actively defining a category. The brands you'll work with are the ones you already follow. The team you'll join, Product, Engineering, Solutions, Design, ships fast and treats craft as a non-negotiable. And the work you do will compound: every workflow you build, every customer you ship for, makes the next one easier. If you've been waiting for the moment to bet on AI in lifecycle marketing before it's obvious, this is it. ## Compensation $140,000-$180,000 USD per year, location-independent. Top of band is reserved for candidates with proven enterprise creative leadership and a portfolio that sets the bar. We also offer meaningful equity in the form of ISO options, with early exercise and a 10-year post-termination exercise window. E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. [E-Verify Notice](https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf)https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster_ES-1.pdf[Right to Work Notice](https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf)https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf ## About Hightouch ## Company Overview - **One-liner**: Hightouch is an agentic marketing platform powered by a composable Customer Data Platform (CDP) that enables marketers to build and execute personalized, omnichannel campaigns using real-time data and AI agents. - **Entity Type**: Private (Series D; latest round of $150M raised in April 2026) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Kashish Gupta and Tejas Manohar ## Core Business - Primary industry: Customer Data Platform (CDP), Marketing Technology, AI Agents - Target customers: B2B and B2C enterprises, mid-market companies - Mission: “Modernize enterprise marketing with revolutionary data and AI technology.” ## Products & Services - **Composable CDP**: A Customer Data Platform that connects directly to an organization’s existing data warehouse (Snowflake, Databricks, etc.) for real-time audience segmentation, activation, and governance – all without copying data into a separate system. - **Agentic Marketing Platform (AMP)**: AI agents that help marketers plan, create, and execute personalized campaigns across performance and lifecycle marketing. Agents generate ads, emails, and journeys using brand assets and customer data. ## Market Standing - **Valuation**: $2.75B as of April 29, 2026 (per Tracxn) - **Total Funding**: $322M raised across multiple rounds (Pre-Seed to Series D) - **Key Metrics**: 803 paying customers, 9.99B+ decisions powered by AI, 7.36T records synced - **Notable Investors**: ICONIQ Growth, Sapphire Ventures, Amplify Partners, Bain Capital Ventures, **Databricks** (strategic investment), Afore Capital - **Growth Signals**: - Named a **Leader in Gartner® Magic Quadrant™ for Customer Data Platforms** (2026) - Named a **Strong Performer** by Forrester - Listed in **Redpoint Ventures’ 2026 InfraRed 100** - Headcount grew **65.3% YoY** to ~359 employees - Expanded to 11 countries with offices in San Francisco, New York, London, Paris, and Denver ## Competitive Advantages - **Composable architecture** – sits on top of a company’s existing data warehouse, eliminating the need to move data into a separate legacy CDP. - **AI agents grounded in brand context** – agents have access to customer data, performance history, and brand guidelines, producing on-brand, personalized campaigns at scale. - **Real-time, omnichannel orchestration** with a no-code audience builder and 300+ integrations. - **Enterprise-grade security and governance** – data never leaves the warehouse; customers control governance. ## Strategic Focus - **AI-first product evolution** – expanding the Agentic Marketing Platform to automate more of the campaign lifecycle (insights, creative, execution). - **Global enterprise expansion** – building sales teams in APAC (Japan, India, Australia) and deepening presence in EMEA. - **Deepening data cloud partnerships** (Snowflake, Databricks) and strengthening the partner ecosystem. ## Why Work Here - **Culture**: Values of *Kindness*, *Efficient Execution*, and *Forever Hungry*. Named one of **America’s Best Startup Employers** by Forbes. - **Work Model**: *Hub & Remote friendly* – flexibility with offices in SF, NYC, London, Paris, Denver, and more. For office-based employees, free lunch Monday–Friday and a $150/month commuter benefit. - **Benefits**: - Competitive compensation with meaningful equity - 401k (US) / retirement plans (international) - Health benefits covering 100% of employee premiums and 80% for dependents (US) - $100/month wellness stipend - Home office and connectivity support - Professional development budget - Flexible PTO - Parental leave: 16 weeks for birthing parents, 12 weeks for non-birthing parents (US) - **Engineering culture**: Fast-paced small-team environment; open roles across distributed systems, AI agents, streaming, and developer productivity. ## Sources 1. [hightouch.com](https://hightouch.com/) 2. [hightouch.com/careers](https://hightouch.com/careers) 3. [hightouch.com/about](https://hightouch.com/about) 4. [linkedin.com](https://www.linkedin.com/company/hightouchio) 5. [tracxn.com](https://tracxn.com/d/companies/hightouch/__XxqJKKRE0rjJAMk_VRMOnKQW-3iqHl40EfMcC7KoGao) ## Other roles at Hightouch - [Enterprise Account Executive, Dubai](https://feeny.ai/job/enterprise-account-executive-dubai-hightouch-paris-a9esy5ja9zv5) — Paris, France - [Field Events Coordinator](https://feeny.ai/job/field-events-coordinator-hightouch-new-york-d8vx3egv95w7) — New York, NY - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-vancouver-british-columbia-psbwhd4vpb88) — Vancouver British Columbia, Canada - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-remote-32pb92grxwsb) - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-toronto-cvb0edeg7d3r) — Toronto, Canada - [Product Manager, Marketing Orchestration](https://feeny.ai/job/product-manager-marketing-orchestration-hightouch-north-z27g2p0jfrss) — North, United States - [Product Manager, Real Time](https://feeny.ai/job/product-manager-real-time-hightouch-north-ymfewjjrr3j1) — North, United States - [Pricing & Packaging Lead](https://feeny.ai/job/pricing-packaging-lead-hightouch-north-mt3xxxfpcwz1) — North, United States - [Solutions Engineer, Enterprise, EMEA](https://feeny.ai/job/solutions-engineer-enterprise-emea-hightouch-europe-9mh92913jnyz) — Europe, the Middle East, and Africa - [Sales Development Representative, EMEA](https://feeny.ai/job/sales-development-representative-emea-hightouch-london-vqb85qv099zq) — London, United Kingdom