--- title: 'Forward Deployed Engagement Lead (US) at Lyric' canonical: 'https://feeny.ai/job/forward-deployed-engagement-lead-us-lyric-united-states-bgmp1hwh79pa' type: 'job' last_seen: '2026-09-15' --- # Forward Deployed Engagement Lead (US) at Lyric - **Company:** Lyric - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.ashbyhq.com/lyric/08a8e0ca-dafe-47b7-860d-154c9274792a ## Job description ## About the Company Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment. That is…until now. Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds: - Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus - A platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence With Lyric, enterprises no longer have to choose between flexibility and speed, they get both. The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again. Today, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, and more, are innovating on their own terms with Lyric. We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us! ## About The Role Lyric is hiring a Forward Deployed Engagement Lead to own the hands-on, technical delivery of complex supply chain analytics implementations. This is a senior, customer-facing role for someone who wants to stay close to the platform - configuring, modeling, and troubleshooting directly - while running a defined statement of work with program-management discipline from kickoff through go-live and adoption. The ideal candidate is T-shaped: broad enough to engage across customer strategy, analytics, and technology, and deep enough to lead solution design and implementation. This role requires exceptional program management, executive presence, and the ability to thrive in an entrepreneurial, high-growth environment. ## What You'll Do Engagement Leadership & Governance - Lead end-to-end delivery of enterprise supply chain analytics and optimization programs - Establish and manage engagement governance, including steering committees and program cadences - Partner with customer and internal executives to align priorities, manage risk, and ensure on-time, on-budget delivery - Define engagement success metrics and ensure value realization against business objectives Solution Design & Delivery - Translate business requirements into technical architectures leveraging Lyric’s platform, hands-on - Lead modeling, data integration, and configuration efforts across functional and technical teams - Collaborate with engineering, data science, and IT stakeholders to ensure scalable and secure implementations - Lead structured UAT and drive adoption of Lyric solutions across business units Program Management & Team Leadership - Manage cross-functional delivery teams across geographies and time zones, including offshore delivery partners - Scope services engagements - translating ambiguous asks into bounded statements of work with clear success criteria - Drive accountability and communication across internal and external teams - Lead change management and customer enablement activities - Surface insights and feedback to inform Lyric’s product roadmap and delivery best practices ## About You - 8+ years of experience in consulting, enterprise SaaS, or supply chain analytics delivery, ideally owning statements of work end-to-end - Genuinely hands-on with technical delivery - comfortable configuring, modeling, debugging, and troubleshooting rather than only directing others - Deep understanding of supply chain analytics use cases (optimization, prediction, simulation) - Proven experience leading global project teams and managing enterprise-scale programs - Strong executive presence, with the ability to communicate complex concepts clearly and credibly at all levels of an organization - Track record running UAT and change management that drives real adoption, not just sign-off - High attention to detail and structured program management skills - Entrepreneurial, proactive, and energized by building in a fast-moving environment - Bachelor’s degree in Engineering, Supply Chain, or related field; advanced degree preferred Even if you don’t meet 100% of the qualifications, we recommend applying to the role! Location: Remote. Up to 30% travel expected, primarily within the US. Compensation: The annual compensation range for this position is $180,000 and $240,000 in on-target earnings. Base cash will be determined based on years of experience with a 30% variable compensation that is earned based on individual & business performance. You will also have the opportunity to receive equity in Lyric. ## About Lyric ## Company Overview - **One-liner**: Lyric provides a composable, AI-native decision intelligence platform that enables enterprises to model, plan, and optimize their supply chains with speed and flexibility. - **Entity Type**: Private (Series B) - **Headquarters**: Sunnyvale, California, United States - **Founded**: 2021 - **Founders**: Ganesh Ramakrishna (CEO), Karthik Muthukrishnan (Co-Founder & Head of Engineering), Sarang Jagdale (Co-Founder & Head of Decision Science) ## Core Business - **Primary Industry**: Supply Chain Software / Decision Intelligence / AI - **Target Customers**: B2B, large enterprises and Fortune 500 companies across industries including food & beverage, consumer goods, and transportation. - **Mission Statement**: To create a world where intelligence and innovation fuel smarter, more resilient supply chains, empowering supply chain organizations to innovate on their own terms. ## Products & Services - **Lyric Studio**: The company's flagship offering. A four-layered, composable platform that integrates Data, Algorithms, Workflows, and Models & Apps. It allows users to model networks, plan operations, run simulations, and execute decisions using pre-built "Motifs," no-code configurations, or custom algorithms. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: **Total Funding** raised: **$43.5M**. Revenue has grown **500%** since emerging from stealth in late 2023. - **Notable Investors**: Led by **Insight Partners** (Series B), with participation from Primary Venture Partners, Permanent Capital Ventures, VMG Partners, PSP Growth, and NewBuild Venture Capital. - **Growth Signals**: - Employee headcount grew **109% YoY** to **234 employees** (as of mid-2025). - Revenue grew 500% in 18 months post-stealth. - Signed major clients like **Coca-Cola Consolidated**, **BODYARMOR**, and **Red Classic Transportation**. - Generated **$4M in savings** for Red Classic in a short period. - Expanding presence globally with teams in 13 countries. ## Competitive Advantages - **Composable Architecture**: Unlike rigid, off-the-shelf ERP/SCM tools, Lyric’s modular platform allows businesses to adapt solutions quickly without long, costly implementations. - **Science-as-a-Service**: Offers a rich library of pre-built supply chain algorithms (forecasting, routing, scheduling) that data scientists can extend, reducing the need to rebuild standard logic. - **Rapid Time-to-Value**: Designed for quick deployment and scalable adoption, allowing teams to start small and grow. - **Enterprise-Proven**: Already delivering measurable ROI at scale for Fortune 500 customers. ## Strategic Focus - **Product Roadmap**: Accelerating the platform’s AI capabilities for experimentation, simulation, and automation (including a dedicated Head of Gen AI). - **Scaling the Library**: Expanding the library of reusable supply chain logic ("Motifs"). - **Customer Success**: Investing heavily in customer onboarding, community programs, and success teams to support global scale. - **Talent Acquisition**: Aggressively hiring across engineering, sales, and customer success to support rapid growth. ## Why Work Here - **High Growth Environment**: The company is scaling extremely fast (109% headcount growth), offering significant career growth and ownership opportunities. The Series B funding provides a strong financial runway. - **Culture of Innovation**: Described as building the "next generation of supply chain AI," the work involves tackling complex problems in data, algorithms, and machine learning. The engineering-led culture emphasizes innovation efficiency. - **Strong Compensation & Culture**: Employee reviews on Glassdoor rate the company **4.4/5.0**, with high marks for **Culture (4.3)** and **Compensation (4.5)**. - **Global & Flexible**: Operating across 13 countries with a substantial technical hub in India and a growing US presence. The company is open to remote/hybrid roles (e.g., Growth Strategist roles in SF, NYC, Chicago are explicitly listed as open positions). - **Mission-Driven**: Employees are solving high-impact problems for the "unsung heroes" of global supply chains, working on technology that directly saves millions of dollars and improves resilience. ## Sources 1. [Lyric Official Website](https://lyric.tech/) 2. [Lyric Company Page](https://lyric.tech/company) 3. [Lyric LinkedIn](https://www.linkedin.com/company/lyric-tech) 4. [Lyric CB Insights Profile](https://www.cbinsights.com/company/lyric) 5. [Lyric Careers Page](https://jobs.ashbyhq.com/lyric) 6. 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