---
title: 'Forward Deployed Engineer at AirOps'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-airops-new-york-nb5ttygg5zmk'
type: 'job'
last_seen: '2026-10-16'
---

# Forward Deployed Engineer at AirOps

- **Company:** AirOps
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/airops/a2583e53-e8e9-44c9-8660-43c75592ded9

## Job description

## About AirOps

AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running. Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.

## About the role

As a Forward Deployed Engineer at AirOps, you’ll work directly with enterprise clients to turn AI search and growth strategy into measurable outcomes. You’ll use the AirOps platform to configure, adapt, and scale playbooks that help leading brands stay visible and competitive as discovery shifts across AI search engines.

This is a high-ownership role for someone who likes being close to the customer, the product, and the impact. You’ll partner across Product, Customer Success, Sales, Growth, and Marketing to deliver repeatable client outcomes, bring field feedback back into the platform, and help shape a more mature delivery motion as AirOps scales.

## What you'll own

- Partner directly with enterprise customers to understand their goals, translate them into clear delivery plans, and drive measurable outcomes across AI search visibility and growth
- Configure, adapt, and scale AirOps playbooks across customer accounts and verticals, helping turn repeatable delivery patterns into stronger product and service motions
- Work cross-functionally with Product, Customer Success, Sales, Growth, and Marketing to align customer needs, product capabilities, and expansion opportunities
- Monitor performance data, identify trends and risks, and communicate recommendations to customers and internal stakeholders
- Bring field feedback back into the product and delivery teams to improve the AirOps platform, customer experience, and future playbooks

## What you'll bring

- 4 to 7 years in Growth, BizOps, Product, Technical Account Management, Analytics, Solutions, Customer Success, or a similar role at a high-growth startup
- Experience working directly with enterprise customers, translating business goals into clear execution plans and measurable outcomes
- Hands-on experience using AI tools, LLMs, prompt engineering, or automation platforms to improve processes and scale repeatable work
- Strong analytical skills, with the ability to interpret performance data, identify patterns, and turn insights into recommendations
- Excellent project management and communication skills, with the ability to keep internal teams and customers aligned across multiple workstreams
- High ownership, strong judgment, and comfort operating in a fast-moving environment where customer needs, product feedback, and delivery priorities intersect

Nice to haves

- Familiarity with AI search, GEO/AEO strategy, or how brands are discovered across LLMs and answer engines
- Comfort working with data from tools like Google Search Console and GA4
- Experience at an early or growth-stage B2B SaaS company
- Experience turning customer feedback into product recommendations, internal documentation, or enablement materials

Our Guiding Principles

- Extreme Ownership
- Quality
- Curiosity and Play
- Make Our Customers Heroes
- Respectful Candor

## Benefits

- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Parental Leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!

## About AirOps

## Company Overview
- **One-liner**: AirOps provides an end-to-end content engineering platform that helps brands optimize their visibility across AI search engines like ChatGPT, Google AI Mode, Perplexity, and Claude.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Alex Halliday (CEO) and Matt Hammel (COO)

## Core Business
- **Primary industry**: AI-powered marketing technology / AI Engine Optimization (AEO)
- **Target customers**: B2B – marketing teams at mid-market and enterprise companies; also e-commerce, marketplaces, and product teams
- **Mission or purpose**: Help brands get found – and stay found – in the AI era by giving marketing teams the systems they need to win visibility across AI search and SEO with quality content.

## Products & Services
- **AirOps Platform**: A SaaS platform that monitors brand visibility across eight AI search engines (ChatGPT, Claude, Perplexity, Google AI Mode, Amazon Rufus, etc.), identifies content gaps, and orchestrates content creation and updates. Includes citation tracking, competitor intelligence, and share-of-voice measurement.
- **Quill (AI Agent)**: An autonomous AI agent that continuously monitors content performance, identifies stale or missing information, and drafts updates or new content for human approval. Quill is powered by a proprietary dataset of over 2.5 billion AI search responses.
- **AirOps University**: A certification program to train marketers as “Content Engineers” in AI search strategies.
- **Professional Services**: Hands-on training, strategy consulting, and dedicated support from AirOps’ AEO and SEO experts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$62.5 million** (Seed: $7M led by Wing Venture Capital; Series A: $15.5M led by Unusual Ventures; Series B: $40M led by Greylock) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Estimated Annual Revenue**: $500,000 (source: LinkedIn, likely a third-party estimate) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Notable Investors/Partners**: Wing Venture Capital, Unusual Ventures, Greylock
- **Growth Signals**: 
  - Headcount grew **260% YoY** to 117 employees (LinkedIn data) – [linkedin.com](https://www.linkedin.com/company/airopshq); more recent reporting in May 2026 indicates **140 employees** with plans to exceed 200 by year-end – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - One customer reported a **165% increase in AI citations** and a **42% increase in share of voice** after deploying Quill – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - Active job postings: 23 (LinkedIn), with strong hiring momentum (+2200% YoY in job postings) – [linkedin.com](https://www.linkedin.com/company/airopshq)

## Competitive Advantages
- **First-mover in AEO**: AirOps is one of the first dedicated platforms for AI Engine Optimization, a rapidly growing market as AI-generated search answers replace traditional blue links.
- **Proprietary data moat**: Has collected over 2.5 billion AI search responses to understand citation patterns, freshness, authority, and writing structure – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **End-to-end automation with human oversight**: Quill autonomously monitors, drafts, and suggests content but keeps final publishing human-approved, balancing scale with quality control.
- **Multi-engine coverage**: Tracks eight major AI search platforms, not just one, giving customers a holistic view of their AI visibility.

## Strategic Focus
- **Pure AEO focus**: AirOps has pivoted from a broader ChatGPT workflow tool to a dedicated AEO platform, which is now its sole focus – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **Continuous content freshness**: The company emphasizes that “freshness matters much more in AI search than in traditional SEO,” driving a shift from campaign-based to continuous content optimization.
- **Scaling the team**: Plans to grow headcount to over 200 by end of 2026, with open roles in engineering, product, sales, partnerships, and customer enablement – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)

## Why Work Here
- **Culture & ratings**: 4.1/5.0 on LinkedIn (28 reviews) with strong marks for culture (4.1), compensation (4.0), and career growth (4.0) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Work model**: Hybrid / in-office (San Francisco HQ) and remote options available; many roles are listed as “In-Office or Remote” – [builtin.com](https://builtin.com/company/airops/jobs)
- **Engineering culture**: Emphasis on LLM-powered AI features, data engineering (ClickHouse, Rails), and building autonomous agents. The team is technically driven with a focus on innovation.
- **Growth opportunity**: Fast-growing startup (260% headcount growth) with a clear market niche; employees can have outsized impact and career acceleration.
- **Hands-on training**: AirOps provides dedicated onboarding, certification through AirOps University, and ongoing support – not just “handing you a login” – [airops.com](https://www.airops.com/)

## Sources
1. [airops.com](https://www.airops.com/) – Official website (product features, mission, services)
2. [linkedin.com](https://www.linkedin.com/company/airopshq) – LinkedIn company page (headcount, revenue, funding, employee breakdown, ratings)
3. [builtin.com](https://builtin.com/company/airops/jobs) – Built In profile (open jobs, work model, company details)
4. [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) – SiliconANGLE article (Quill launch, headcount, strategy, customer results)

## Other roles at AirOps

- [Senior AI Data Analyst](https://feeny.ai/job/senior-ai-data-analyst-airops-new-york-ec8y86vfg6s9) — New York, NY / San Francisco, CA
- [Enterprise Strategy Lead](https://feeny.ai/job/enterprise-strategy-lead-airops-new-york-san-francisco-or-wq8wcnnhsb61) — New York San Francisco OR, United States
- [Product Designer](https://feeny.ai/job/product-designer-airops-new-york-rkqyf5mkgjc2) — New York, NY / San Francisco, CA
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-airops-new-york-pg2sap6bchma) — New York, NY / San Francisco, CA
- [Sales Development Representative - EMEA](https://feeny.ai/job/sales-development-representative-emea-airops-london-s8ykp8w3bbh8) — London, United Kingdom
- [Senior Customer Marketing Manager](https://feeny.ai/job/senior-customer-marketing-manager-airops-new-york-djwjz8jy6qfe) — New York, NY / San Francisco, CA
- [Senior Product Marketing Manager - Platform](https://feeny.ai/job/senior-product-marketing-manager-platform-airops-new-york-skmhmmb0xtwd) — New York, NY / San Francisco, CA
- [Lead Product Manager, Ads](https://feeny.ai/job/lead-product-manager-ads-airops-new-york-10e3z2v80c0h) — New York, NY / San Francisco, CA
- [Senior Product Marketing Manager - Business Value](https://feeny.ai/job/senior-product-marketing-manager-business-value-airops-new-york-7p73hym1t484) — New York, NY / San Francisco, CA
- [GTM Strategist - New Verticals](https://feeny.ai/job/gtm-strategist-new-verticals-airops-new-york-san-francisco-3rv1735v6te8) — New York San Francisco, OR