--- title: 'Forward-Deployed Engineer at Alex AI' canonical: 'https://feeny.ai/job/forward-deployed-engineer-alex-ai-san-francisco-5er8b4863jda' type: 'job' last_seen: '2026-09-09' --- # Forward-Deployed Engineer at Alex AI - **Company:** Alex AI - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/alexai/a740ba34-d98a-4fea-b310-23ed3f366a39 ## Job description ## ABOUT ALEX & THE ROLE Alex is an AI recruiter. Alex screens and interviews candidates over voice — on the web and over the phone — and it works inside the systems companies already recruit with: their applicant tracking system, their requisitions, their hiring process. Enterprises and staffing firms use it to run interviews at a volume they otherwise couldn't. Forward-Deployed Engineers are the technical owners of every Alex deployment. When a customer signs, FDEs are the people who make Alex work inside their systems and their process — and keep it working. It is the most end-to-end engineering role at the company: you design the solution, build it, integrate it, ship it to production, and own it afterwards. ## WHAT YOU'LL DO - Design and build how a customer uses Alex. Turn a hiring process described in a meeting into workflows that actually run — triggers, filters, interview guides, and the actions we take back in their ATS. When a customer needs something their setup doesn't do yet, you drive it: design, build, test, roll out, verify. - Own the integration surface. We integrate with roughly two dozen applicant tracking systems, some directly and some through a unified API partner. You'll build new integrations, maintain existing ones, and go deep on the ones you own — along with the other systems a customer's workflow reaches into, like assessment providers and identity verification. - Run the technical side of onboarding. Connection, permissions and scopes, job import, field mapping, workflow build, test interviews, go-live — sequenced so nothing is discovered in front of a candidate. - Own the deployments in production. The team owns the support queue — for customers and candidates both — and diagnoses to root cause rather than working around it. You'll also build the monitoring that catches problems before a customer has to call. - Be the technical voice of the customer. You are the person who sees, across many accounts, where the product runs out. Turning that into an evidenced case our product engineering team can act on is part of the job. ## WHAT WE'RE LOOKING FOR - Real engineering ability. This role reads code, writes code, and ships changes. It is not a technical-adjacent role. - Comfort working inside someone else's system with incomplete documentation. Much of this job is finding out what a third-party API actually does, as opposed to what its docs claim. - Debugging instinct — the reflex to go get the evidence rather than reason from the symptom. - Direct customer contact without a buffer. You'll run your own working sessions and say hard things clearly. - Strong writing. A large fraction of the output of this role is a clear written explanation. ## NICE TO HAVE - Forward-deployed, implementation, solutions, or integrations engineering experience — especially anywhere with a long tail of third-party systems. - You've built against a messy enterprise API and lived with the result. - Fluency with observability tooling — logs, traces, dashboards, alerting you had to live with. ## Why join - High ownership and growth opportunities - Collaborate with a tight-knit team of talented builders - Launch products that directly impact people’s careers - Medical, dental, and vision insurance - FSA, DCFSA, HSA options - Flexible paid time off (PTO) - 401(k) plan - Fully paid parental leave program - Commuter benefits - In office lunch - Dog-friendly office If you've gotten this far and this role resonates with you, we want you to apply. Your first conversation will be with Alex, our AI recruiter. Alex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. ## About Alex AI ## Company Overview - **One-liner**: Alex AI builds an agentic AI recruiter that automates the entire hiring workflow—resume screening, candidate outreach, interviewing, identity verification, and scheduling—so recruiters can focus on building relationships and closing top talent. - **Entity Type**: Private (Series A; $19.9M total funding) - **Headquarters**: San Francisco, United States - **Founded**: 2024 - **Founders**: Aaron Wang (Co-Founder and CEO) [linkedin.com](https://www.linkedin.com/company/hire-alex) ## Core Business - **Primary industry**: Technology, Information and Internet (HR Tech / AI Recruiting) - **Target customers**: B2B – enterprise employers, staffing firms, Fortune 100 companies, financial institutions, nationwide restaurant chains, Big 4 accounting firms [techcrunch.com](https://techcrunch.com/2025/09/29/ai-recruiter-alex-raises-17m-to-automate-initial-job-interviews/) - **Mission**: “Free your team to hire at their best, at any scale. Alex automates the busywork and creates space for your recruiters to build candidate relationships, partner with hiring managers, and win top talent.” [alex.com](https://www.alex.com/) ## Products & Services - **Resume Screens**: Instantly evaluates every resume against specific job criteria, producing clear, explainable scoring with plain-language summaries of strengths, gaps, and role alignment. [alex.com](https://www.alex.com/platform) - **Talent Match**: Rediscovers top talent already in the ATS for every new role using natural language matching, surfacing qualified past applicants. [alex.com](https://www.alex.com/) - **AI Interviews**: Conducts personalized two-way screening interviews via video, phone, SMS, or WhatsApp in 26+ languages, 24/7. Asks intelligent follow-up questions and adapts in real-time. [alex.com](https://www.alex.com/platform) - **Coordinator**: Manages the handoff from AI screening to human interview—books qualified candidates directly on the team’s calendar, packages a complete briefing with scores and insights, and handles confirmations, reminders, and rescheduling. [alex.com](https://www.alex.com/platform) - **Verify**: Validates candidate identity and detects fraud in real-time during interviews by analyzing audio, video, and behavior (no extra steps for honest candidates). [alex.com](https://www.alex.com/) ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total funding of **$19.9M** across three rounds: - Seed (2024-03-01): $125K, 1 investor - Seed (2025-05-01): $2.8M, led by 1984 Ventures, 4 investors - Series A (2025-09-01): $17M, led by Peak XV Partners with participation from Y Combinator, Uncorrelated Ventures, and CHROs from Fortune 500 companies [linkedin.com](https://www.linkedin.com/company/hire-alex) [techcrunch.com](https://techcrunch.com/2025/09/29/ai-recruiter-alex-raises-17m-to-automate-initial-job-interviews/) - **Notable Investors/Partners**: Peak XV Partners, Y Combinator, Uncorrelated Ventures, 1984 Ventures - **Growth Signals**: - Headcount: 33 employees (+300% YoY) [linkedin.com](https://www.linkedin.com/company/hire-alex) - Over **1,000,000 candidates interviewed** to date [alex.com](https://www.alex.com/) - **96% of candidates prefer Alex** over traditional screening [alex.com](https://www.alex.com/) - **2x faster time-to-hire** for customers [alex.com](https://www.alex.com/) - Integrates with **33+ ATS** platforms including Workday, iCIMS, Greenhouse, Lever, SmartRecruiters, SAP SuccessFactors [alex.com](https://www.alex.com/platform) - **48% of Alex interviews happen after traditional business hours**, showing candidate convenience [alex.com](https://www.alex.com/) ## Competitive Advantages - **Human-in-the-loop design**: No candidate is auto-rejected by AI; hiring teams can challenge, override, or disregard AI outputs at any point. The final decision always rests with humans. [alex.com](https://www.alex.com/platform) - **Transparent and defensible AI**: Every interview produces a documented record (questions, responses, criteria). Monthly bias audits by independent third-party Warden AI across 15+ protected classes, with results published publicly. Compliant with NYC Local Law 144 and EU AI Act. [alex.com](https://www.alex.com/platform) - **Enterprise-grade trust**: SOC 2 Type II certified across all five trust service criteria, GDPR compliant, and no data scraping or inferred profiles—candidates are evaluated only on information they knowingly provide. [alex.com](https://www.alex.com/platform) - **Multi-channel, multilingual**: Interviews via video, phone, SMS, and WhatsApp in 26+ languages, adapting to candidate preferences and time zones. [alex.com](https://www.alex.com/) ## Strategic Focus - **Current priorities**: Scale the platform to serve more enterprise customers and deepen ATS integrations. The Series A funding will be used to expand the team (currently 33 people, growing rapidly) and enhance product capabilities. [techcrunch.com](https://techcrunch.com/2025/09/29/ai-recruiter-alex-raises-17m-to-automate-initial-job-interviews/) - **Long-term vision**: Interview millions of job applicants to build professional profile data that is richer and deeper than LinkedIn’s—based on the thesis that a 10-minute conversation reveals more than a static profile. [techcrunch.com](https://techcrunch.com/2025/09/29/ai-recruiter-alex-raises-17m-to-automate-initial-job-interviews/) ## Why Work Here - **High-growth environment**: 300% headcount growth in the last year, with a small but rapidly scaling team (33 employees). [linkedin.com](https://www.linkedin.com/company/hire-alex) - **Impactful mission**: Build the future of hiring with agentic AI that makes the process fairer, faster, and more transparent for both candidates and recruiters. - **Engineering culture**: Technical co-founder (Aaron Wang, ex-Facebook and quant hedge fund) leads the company; the platform is built on cutting-edge AI, natural language processing, and real-time voice/video interaction. [ycombinator.com](https://www.ycombinator.com/companies/alex-com) - **Open roles**: Currently hiring for Customer Success Manager, Sales Development Representative (SDR), and Full-Stack Software Engineer. [linkedin.com](https://www.linkedin.com/company/hire-alex) - **Work policy**: Not explicitly stated, but with a San Francisco HQ and a remote-friendly candidate experience (48% of interviews after hours), the company likely supports flexible/hybrid arrangements. - **Notable perks**: Not detailed publicly, but as a Y Combinator-backed startup with strong investor support, expect competitive equity and the chance to shape a fast-growing product from an early stage. ## Sources 1. [alex.com](https://www.alex.com/) 2. [alex.com/platform](https://www.alex.com/platform) 3. [linkedin.com](https://www.linkedin.com/company/hire-alex) 4. [ycombinator.com](https://www.ycombinator.com/companies/alex-com) 5. [techcrunch.com](https://techcrunch.com/2025/09/29/ai-recruiter-alex-raises-17m-to-automate-initial-job-interviews/) ## Other roles at Alex AI - [Full-Stack Software Engineer](https://feeny.ai/job/full-stack-software-engineer-alex-ai-san-francisco-kham0as2edgg) — San Francisco, CA - [Security & Trust Engineer](https://feeny.ai/job/security-trust-engineer-alex-ai-san-francisco-6wkykrvr8j5q) — San Francisco, CA - [Account Manager](https://feeny.ai/job/account-manager-alex-ai-san-francisco-gbxz6zztf69a) — San Francisco, CA - [Forward-Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-forum-ventures-chicago-3dq894cfdta0) — Chicago, IL - [Forward-Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-hash-london-b7q0bwqwmrqq) — London, United Kingdom - [Forward-Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-binti-san-francisco-69qpem9w2eyw) — San Francisco, CA - [Forward-Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-tessera-labs-new-york-papxk6cp5zhd) — New York, NY - [Forward-Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-vercel-london-33sxj5excb8e) — London, United Kingdom - [Forward-Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-vercel-san-francisco-ag2t327jqrjg) — San Francisco, New York City, Austin