--- title: 'Forward Deployed Engineer - Applied AI at Banyan Software' canonical: 'https://feeny.ai/job/forward-deployed-engineer-applied-ai-banyan-software-united-states-f9wfwhjjw2c6' type: 'job' last_seen: '2026-11-09' --- # Forward Deployed Engineer - Applied AI at Banyan Software - **Company:** Banyan Software - **Location:** United States - **Work type:** remote - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-09 - **Apply:** https://job-boards.greenhouse.io/banyansoftware/jobs/5283585007 ## Job description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. ## About the role Forward Deployed Engineer, Applied AI Medicat builds MedicatOne, the EHR used by college health and counseling centers across the US. Banyan Software acquires and grows vertical software companies like ours, and we're investing in AI that reaches clinicians and students in production. This is an engineering role first. You will write production code most days: LLM integrations, automations, data workflows and the APIs that connect them to MedicatOne. You'll also sit close to our clinic customers and internal teams, turning what you see in their workflows into working software, often in days, not quarters. If you're happiest owning a roadmap and writing specs for others to build, this isn't the role. If you want to be the person who ships the feature, debugs it with the customer on the call, and hardens it for HIPAA, keep reading. ## What you'll do Expect roughly 70% hands-on engineering and 30% embedded with customers and internal teams. - Build and ship AI features end to end. Design, code, test and deploy LLM-powered features in MedicatOne: prompt design, tool calling, retrieval where it earns its place, and evaluation harnesses. - Pick the simplest reliable solution. Sometimes that's an LLM, often it's plain code. - Integrate with real clinical data. Write the services, SQL and data pipelines that move PHI safely between MedicatOne, customer systems and model providers. - Deploy alongside customers. Join clinic implementation and discovery calls as the technical lead, scope what can be built, prototype against their data, and stay through go-live. - Embed with internal teams. Find and automate repetitive work, and help analysts and developers get the most out of AI tools. - Own production quality. Instrument, monitor and debug what you ship: latency, cost, accuracy and failure modes. Write evals so regressions are caught before customers see them. - Make AI safe for healthcare. Implement HIPAA-compliant patterns for PHI handling, logging, access control, de-identification and vendor data boundaries. - Harden internal tools. Review and productionize AI tools built by non-engineering teams before they touch customer data. - Feed the roadmap with evidence. Bring back what you learned in the field as working prototypes and technical recommendations, not slide decks. ## What you bring - 3+ years as a software engineer shipping production code in B2B SaaS, with an individual-contributor track record. You still write code every week. - Strong in at least one backend language (Python, C#/.NET or TypeScript/Node) and comfortable reading the others. - Hands-on LLM API experience: you've shipped production features on LLM APIs (OpenAI, Anthropic, Azure OpenAI), including prompt design and function/tool calling, and you know when not to use one. - End-to-end system design: you've designed a production system from the ground up, including data flow, security and multi-tenancy. - Solid data skills: production SQL, schema design and data pipelines against relational databases. - API and integration experience: REST API design, authentication, webhooks and third-party integrations. - Production engineering habits: Git, code review, automated testing, CI/CD, and deploying to a major cloud (Azure or AWS). - Regulated or sensitive data experience: you've built software that handles PHI, PII, financial or similarly protected data, with the access controls and audit trails it requires. - Comfort with customers and colleagues: you can explain a technical trade-off to a clinic director or an analyst, then go build it. - Authorized to work in and resides in the US; we can't sponsor visas. ## Nice to have - RAG, embeddings and vector databases (pgvector, Pinecone or similar), plus the judgment to know when retrieval is worth the complexity - HL7 v2, FHIR or EHR integration experience (we can teach this) - HIPAA experience specifically - Prior Forward Deployed, Solutions Engineering or implementation-engineering experience at a software company - LLM evaluation and observability tooling (e.g., LangSmith, Langfuse, custom eval suites) - Agent frameworks or the Model Context Protocol (MCP) - College health, student health or behavioral health software - Open-source contributions or a public portfolio of shipped AI projects Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: - Verify that all communications from our recruiting team come from an @banyansoftware.com email address. - Remember, employers will never request payment or banking information during the hiring process. - If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant. ## About Banyan Software ## Company Overview - **One-liner**: Banyan Software is a permanent holding company that acquires and grows successful enterprise software businesses, providing them with long-term operational support and applied AI expertise. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: Atlanta, Georgia, USA - **Founded**: 2016 - **Founders**: David Berkal ## Core Business - **Primary industry**: Vertical/enterprise software acquisition and operation (holding company) - **Target customers**: B2B – niche software businesses serving specialized industries, and their end customers - **Mission**: To acquire, build, and grow great software businesses worldwide, helping them modernize through shared AI expertise and operational discipline while preserving their legacy. ## Products & Services Banyan Software does not sell a single product; instead, it offers a **permanent home model** for acquired software companies. Key offerings include: - **Acquisition & Hold Strategy**: Buys software businesses with no intention to resell; over 100 companies acquired, zero sold. - **Growth Operations (Growth Ops)**: Shared services in AI, talent, sales & marketing, payments, product, finance, cybersecurity, and legal to accelerate portfolio companies. - **AI-Native Transformation**: Helps portfolio companies build AI-native businesses, unlock customer value, and drive new revenue. - **CEO Peer Network**: Decentralized model keeps local teams in control while providing access to a network of 100+ software leaders. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Over **100 companies acquired** and **zero sold**; portfolio spans North America, UK, Europe, and APAC. - **Notable Investors/Partners**: Raised capital from a “world-class group of entrepreneurs” (names not disclosed); no public list of institutional investors. - **Growth Signals**: - Five-time Inc. 5000 honoree - Top 10 on the Deloitte Technology Fast 500 - Great Place to Work Certified (89% of employees say it’s a great place to work vs. 57% typical) - Double-digit organic growth across portfolio - Endowed the Banyan Software Foundation with $100 million in company stock ## Competitive Advantages - **Permanent ownership model**: Unlike private equity, Banyan never sells its businesses, allowing long-term investment and stability. - **100% referenceable** with past sellers – a strong trust signal. - **Decentralized autonomy**: Portfolio companies retain their own culture and day-to-day control while accessing shared expertise. - **Applied AI focus**: Dedicated team helping portfolio companies rearchitect and ship with velocity in the AI era. - **Global reach**: Offices and teams across USA, Canada, Brazil, UK, Europe, and Australia. ## Strategic Focus - **Continued acquisition** of leading niche software businesses worldwide. - **AI integration** across the portfolio to drive customer value and new revenue. - **Scaling shared operating services** (Growth Ops) to support double-digit organic growth. - **Expanding geographic footprint** (recently added Brazil, APAC). ## Why Work Here - **Culture**: Great Place to Work Certified; 89% employee satisfaction. Values include authentic leadership, enduring impact, accountable ownership, radical candor, and win-as-a-team mentality. - **Benefits**: Comprehensive health/dental/vision insurance, retirement contribution plan, paid parental leave, learning & development fund, employee hardship fund, two paid volunteer days per year, annual global HQ summit. - **Work Model**: Hybrid/office presence likely – local teams and offices in multiple countries; remote flexibility not explicitly stated but global roles exist. - **Career Growth**: Opportunities across M&A, finance, legal, HR, IT, and operating company leadership (CEO, CTO roles). The company emphasizes “career gets bigger here” with exposure to senior leaders and cross-industry learning. - **Impact**: Work within a portfolio of mission-critical software businesses; the Banyan Software Foundation focuses on technology for a greener, more equitable world. ## Sources 1. [Banyan Software Homepage](https://banyansoftware.com/) 2. [Banyan Software About Page](https://banyansoftware.com/about/) 3. [Banyan Software Careers Page](https://banyansoftware.com/careers/) 4. [Jobs at Banyan Software (Greenhouse)](http://job-boards.greenhouse.io/banyansoftware) 5. 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