---
title: 'Forward Deployed Engineer - Applied AI at DevRev'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-applied-ai-devrev-japan-ys67s4a55v6z'
type: 'job'
last_seen: '2026-09-15'
---

# Forward Deployed Engineer - Applied AI at DevRev

- **Company:** DevRev
- **Location:** Japan
- **Work type:** remote
- **Posted:** 2026-03-31
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/devrev/jobs/5837052004

## Job description

## About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

Forward Deployed Engineer

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

## What You’ll Do

- Customer-facing: 30% working directly with customers

Coding & Integration: 70-80% hands-on technical implementation

- Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
- Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
- Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
- Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
- Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
- Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
- Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
- Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

## What You Bring

- Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
- Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms. (Nice to have: Go)
- Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
- Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
- Integration: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
- Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
- Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
- Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
- Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.

Communication and Customer Empathy: Strong written and verbal skills

- Background: Bachelor's or Master’s degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

## About DevRev

## Company Overview
- **One-liner**: DevRev builds an AI-native platform called Computer that unifies data, tools, and workflows to give teams an AI teammate with shared memory.
- **Entity Type**: Private (Series A; total funding $150.8M+)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2020
- **Founders**: Dheeraj Pandey (CEO) and Manoj Agarwal (President)

## Core Business
- **Primary industry**: Enterprise AI software / SaaS
- **Target customers**: B2B – support, sales, operations, and engineering teams across mid-market to large enterprises
- **Mission**: Unlock team potential through human-AI collaboration

## Products & Services
- **[Computer](https://devrev.ai/)**: AI-native platform offering enterprise search, conversational customer support, service desk automation, and sales enablement. Features a patented sync engine (AirSync) and a “Shared Memory” that makes all company data AI-ready. Extends existing tools with agentic AI apps.

## Market Standing
- **Valuation**: $1.2B+ (unicorn, per company about page)
- **Key Metric**: Total funding of $150.8M+ (Seed rounds and Series A led by Mayfield Fund, Param Hansa Values, and others)
- **Notable Investors/Partners**: Khosla Ventures, Mayfield Fund, Param Hansa Values
- **Growth Signals**: 650+ employees (LinkedIn reports 743, +42.2% YoY); offices in 8 locations across North America, Europe, Asia, and South America; claims 95% efficiency improvements and 5.5× faster customer support resolution.

## Competitive Advantages
- Differentiated “Shared Memory” across all team data, making AI responses more accurate and contextually aware
- Patented sync engine (AirSync) reduces token consumption and cost (20× cheaper than self-built MCP)
- Unified platform that replaces dozens of point solutions for support, search, and automation

## Strategic Focus
- Scaling the “Team Intelligence” vision – embedding AI as a teammate rather than a tool
- Expanding vertical coverage (support, service desk, sales) and global enterprise adoption
- Product-led growth with self-serve connectors and marketplace integrations

## Why Work Here
- **Culture**: Product-led revolution with a strong emphasis on building and learning; ongoing development programs including partnerships with leading universities.
- **Work Policy**: Hybrid – flexibility to work from any of the 8 global offices (Palo Alto, Austin, Buenos Aires, London, Ljubljana, Mumbai, Bengaluru, Chennai, Delhi NCR, Singapore, Japan) or from home.
- **Perks**: Career growth opportunities in a fast-moving AI startup; teams work on cutting-edge AI agent infrastructure.
- **Engineering Culture**: Deep passion for building; roles span Applied AI, Forward Deployed Engineering, Cloud Infrastructure, and Product Security.

## Sources
1. [devrev.ai - About](https://devrev.ai/about)
2. [devrev.ai - Homepage](https://devrev.ai/)
3. [devrev.ai - Careers](https://devrev.ai/careers)
4. [linkedin.com - DevRev Company Page](https://www.linkedin.com/company/devrev)
5. [jobsbyculture.com - DevRev Reviews](https://jobsbyculture.com/companies/devrev)

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