---
title: 'Forward Deployed Engineer at Automat, Inc.'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-automat-inc-san-francisco-yhchsvpjpewb'
type: 'job'
last_seen: '2026-09-05'
---

# Forward Deployed Engineer at Automat, Inc.

- **Company:** Automat, Inc.
- **Location:** San Francisco, CA
- **Compensation:** $145k–$200k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-16
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/automat/370d0d2e-e427-40d9-9c13-6da97f8a5650

## Job description

What is Automat?

Automat was founded by a diverse group of creative technologists from teams like Google Creative Lab and Samsung’s Innovation Think Tank. We're building a future where intelligent agents run real business operations, not just support them. Automat Workforce puts AI coworkers directly inside a company's existing tools to handle day-to-day operational work, and our Studio platform gives customers a fully managed way to build, deploy, and monitor their own agents and automations.

We value curiosity, collaboration, and impact above rigid requirements. If you're excited about AI and automation, thrive in flexible, creative environments, and want to work on meaningful, pioneering projects, this role is for you.

We encourage anyone to apply — we think talent, passion, and your unique perspective can outweigh years of experience. We are really looking for someone who can hit the ground running on day one and contribute at a rapid pace, while also being someone from whom we ourselves can learn.

## The Role

We're looking for a Forward-Deployed Engineer who is an outstanding engineer and a genuinely charismatic customer partner. This is an account-ownership, customer-facing engineering role: you own your accounts end to end, with no dedicated success manager, account lead, or hand-off layer standing between you and the customer. You are the single point of contact who builds the relationship, diagnoses the problem, ships the solution, and helps build, maintain, and expand the account, all at once. You will apply creativity and problem-solving to help customers implement complex business automations via our suite of internal libraries, tools, and products. You'll act as a trusted expert and be a human-in-the-loop partner to our agentic automation engine.

This role is inherently cross-functional — you’ll often be the bridge between product, engineering, and customer teams. It is as important to be comfortable with sales conversations and identifying upsell opportunities as it is to understand how we can expand Automat’s suite of AI-powered product offerings to improve velocity and scale.

Travel is not required for this role, but is possible.

## What you’ll do

- Build upon our autonomous agent solutions to tailor automation solutions to specific, customer-centric workflows
- Configure, prompt, and orchestrate AI agents on Automat Studio so they can navigate complex, and often legacy, enterprise software platforms to achieve our customers' automation goals.
- Help manage and support the AI agents powering Workforce deployments for your customers, making sure they run reliably and evolve as customer needs change.
- Think creatively about how to align automation strategies with the needs of our customers, while driving long-term innovation and resilience to the entire Automat product offering
- Wear multiple hats; one day, you will prototype a new stealth browsing technique, and the next, optimize a pipeline for intelligent document extractions

What drives you

- Methodically working through complex technical challenges, no matter how detailed or demanding, until the solution emerges
- Supporting customer pain points and expanding out-of-the-box product capabilities
- Collaborating in teams of both technical and non-technical members
- Finding creative, deterministic solutions to complex and unstable technical puzzles
- Bringing focus, urgency, and follow-through when deadlines get tight, treating crunch moments as a challenge to rise to rather than a burden to endure

What’s in your toolbox

- Excellent communication and collaboration skills
- Demonstrated success in a customer-facing technical role (e.g., sales engineering, solutions engineering, forward-deployed engineering, etc.)
- Comfortable orchestrating and configuring AI agents on a modern agent platform
- Directing, prompting, and tuning agents more often than hand-writing browser automation scripts, though a web automation background (Selenium, Playwright, etc.) is still useful for understanding how the underlying agents work
- Ample experience using AI tools effectively (e.g., Cursor, Windsurf, Lovable, etc.)

## What we are looking for

- Top notch communication and collaboration skills, particularly bridging discussions between technical and non-technical teams
- Comfort navigating ambiguity and wearing multiple hats
- Proactive mindset and high initiative, with a bias toward action
- An intrinsic desire to leave things better than you found them
- Work across the stack and be multi-disciplinary
- Experience as an IC in startups or other dynamic, high-growth settings

## About Automat, Inc.

## Company Overview
- **One-liner**: Automat provides an AI-driven robotic process automation (RPA) platform that uses click-based AI agents to automate complex workflows across enterprise systems, replacing brittle and expensive legacy RPA solutions.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Lucas Ochoa (CEO) and Gautam Bose (CTO)

## Core Business
- **Primary industry**: Enterprise Automation / AI-Powered RPA
- **Target customers**: B2B, Enterprise (Healthcare, Insurance, Banking, Manufacturing, E-Commerce, Mortgage & Lending, Operations & Shared Services)
- **Mission or purpose statement**: To make work easier for everyone with one-click browser flows, using AI techniques from robotics to build automations that are 10x faster and 1/10th the price of traditional RPA.

## Products & Services
- **Automat Platform (Managed AI Automation)**: A suite of AI agents that can be deployed via API or UI triggers. The platform features a proprietary transformer-based RPA engine that mimics human behavior on top of existing user interfaces, including Windows, Citrix, and web portals. It includes self-healing agents, built-in human oversight, AI document extraction (IDP), and a UI-based agent builder.
- **Document Studio**: AI-powered document extraction and processing for PDFs, forms, and unstructured data.
- **API-Based Automations**: Custom API endpoints for integrating automations into existing workflows and products.
- **Managed Automations**: End-to-end service where the Automat team builds, tests, and validates automations based on screen recordings, process documentation, or example files.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metrics**:
  - **Total Funding**: $19.75M (across 3 rounds)
  - **Annual Revenue**: Not publicly available
- **Notable Investors/Partners**: Y Combinator (Pre-Seed lead), Initialized Capital (Seed lead), Felicis (Series A lead)
- **Growth Signals**:
  - Headcount growth of +92.3% year-over-year (from ~10 to 22 employees)
  - Active hiring with 9 open positions
  - Operates in 6 countries (US, Philippines, Colombia, Peru, Brazil, Sweden)
  - 2,533 LinkedIn followers (+86.9% yearly growth)
  - SOC 2, GDPR, HIPAA, and ISO 27001 certified
  - Alumni from top AI and robotics companies (Google, Everyday Robots, 14.ai)

## Competitive Advantages
- **Proprietary Transformer-Based RPA Engine**: Unlike legacy RPA (UiPath, Automation Anywhere), Automat’s agents are built using AI techniques from robotics, enabling them to understand context, handle exceptions, and self-heal when interfaces change.
- **Speed & Cost Efficiency**: Claims to be 10x faster to deploy and 1/10th the cost of traditional RPA.
- **Enterprise-Grade Security**: SOC 2, GDPR, HIPAA, and ISO 27001 certified with audit trails, granular permissions, and real-time monitoring.
- **Managed Service Model**: Offers end-to-end automation management, not just a tool, reducing the need for internal RPA teams.
- **Ex-Google Engineering Team**: Founders and early engineers have deep AI experience from Google, including work on LaMDA (Google’s conversational AI).

## Strategic Focus
- **Scaling Enterprise Sales**: Currently hiring a Head of Sales and Enterprise Account Executives, indicating a push into larger enterprise deals.
- **Vertical Expansion**: Targeting high-value verticals like Healthcare, Insurance, Banking, and Manufacturing with tailored solutions.
- **Product Development**: Continuing to build out the AI agent platform with focus on self-healing, human-in-the-loop tooling, and observability.
- **Geographic Expansion**: Already operating in 6 countries, with LATAM (Colombia, Peru, Brazil) being a notable growth region.

## Why Work Here
- **Culture**: Described as a team of "makers who take action" — a bias for building and solving problems. The team works out of a former historic brewery in San Francisco’s Mission District.
- **Remote/Hybrid/Office**: Likely hybrid or in-office based on the San Francisco headquarters and the nature of close collaboration on AI/robotics.
- **Engineering Culture**: Deep technical challenges at the intersection of AI, robotics, and enterprise software. Team includes alumni from Google, Everyday Robots, and top AI labs. Engineers work on transformer-based models, computer vision, and agentic AI.
- **Benefits & Perks**: Health, Dental, Vision coverage; 401K (via Human Interest); Commuter Benefits (parking, public transit); Lifestyle perks; Reliable family coverage.
- **Growth Stage**: Early-stage (Series A, ~22 people) with massive growth trajectory — a chance to have outsized impact as an early employee.
- **Open Roles**: 9 active positions including Software Engineer, Applied AI Engineer, Founding Designer, Enterprise Account Executive, Head of Sales, and Forward Deployed Engineer.

## Sources
1. [runautomat.com/about](https://runautomat.com/about)
2. [runautomat.com/careers](https://runautomat.com/careers)
3. [runautomat.com](https://runautomat.com/)
4. [ycombinator.com/companies/automat](https://www.ycombinator.com/companies/automat)
5. [linkedin.com/company/automat-ai](https://www.linkedin.com/company/automat-ai)

## Other roles at Automat, Inc.

- [Software Engineer (Junior/Intermediate)](https://feeny.ai/job/software-engineer-junior-intermediate-automat-inc-san-francisco-2qvye8mhnx5g) — San Francisco, CA
- [Head of Sales](https://feeny.ai/job/head-of-sales-automat-inc-san-francisco-g1b29r75qtq0) — San Francisco, CA
- [Enterprise Account Executive (Full Cycle)](https://feeny.ai/job/enterprise-account-executive-full-cycle-automat-inc-san-francisco-bpt1s8p4658d) — San Francisco, CA
- [Founding Designer](https://feeny.ai/job/founding-designer-automat-inc-san-francisco-rcnwrjxm1mme) — San Francisco, CA
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-automat-inc-san-francisco-9fnjtgc12pqs) — San Francisco, CA
- [Applied AI Engineer](https://feeny.ai/job/applied-ai-engineer-automat-inc-san-francisco-vgsqab1pt1sd) — San Francisco, CA
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-handoff-sao-paulo-xyrh0ahftpxa) — São Paulo, Brazil
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