---
title: 'Forward Deployed Engineer at Cinder'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-cinder-new-york-n5q6k5r38kwd'
type: 'job'
last_seen: '2026-09-06'
---

# Forward Deployed Engineer at Cinder

- **Company:** Cinder
- **Location:** New York, NY
- **Compensation:** $165k–$235k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-08-13
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/cinder/05fd8361-9af3-4732-94a7-4ad8dc14573d/application

**Skills:** AI/LLM-powered tools, AI agents, Safety engineering, Safety operations, Software engineering, SaaS deployment, Enterprise data architecture, Artificial intelligence

> Forward Deployed Engineers embed within enterprise customer ecosystems to provide technical implementation and strategic advice for internet safety solutions. The role involves diagnosing customer safety problems, deploying technical fixes, and serving as a subject matter expert on Cinder's platform and Trust and Sa...

## Job description

## ABOUT CINDER

Cinder is the mission-critical infrastructure that keeps the world's most important digital platforms true to what they stand for. The internet has always been abused by bad actors, and AI is making it exponentially worse, driving fraud, abuse, and manipulation at a scale and speed no human team can fight alone. Cinder gives platforms one command center to fight back: to write and enforce policy, deploy AI agents against abuse in real time, investigate threats, file NCMEC reports, and prove their safety programs are working.

Our customers are some of the largest internet platforms in the world. The decisions made in our software directly determine what stays up, what comes down, and how users are treated.

We're a small, fast-moving team backed by Accel and Y Combinator. We care about being intentional, direct, and deeply focused on solving real customer problems.

## WHAT YOU’LL DO

Forward Deployed Engineers (FDEs) at Cinder work directly inside our customers’ ecosystems — embedding with their Trust & Safety, engineering, and policy teams to deliver lasting impact. You’ll act as both a technical implementer and a strategic advisor, helping customers unlock the full potential of Cinder to solve their most critical safety challenge.

In this role, you’ll apply your problem-solving skills, creativity, and technical expertise to design and implement solutions that measurably improve internet safety outcomes.

Concretely, you will:

1. Transform internet platform safety by embedding directly with our most strategic enterprise customers to implement Cinder.
2. Drive adoption of cutting-edge user protection measures at today’s largest and most popular internet platforms
3. Work directly with strategic customers to rapidly diagnose and solve their safety problems with technical and strategic solutions
4. Serve as the subject matter expert on Cinder’s platform and Trust and Safety practices for customers as well as industry and government agencies
5. Address technical challenges (bugs, missing feature, last mile-development, etc) or collaborate with our engineering and product teams to efficiently hand off projects.
6. Collaborate with Customer Success to effectively triage and prioritize feedback from thousands of Cinder users.
7. Contribute to the growth and success of the Engineering and Customer Success organizations

## WHAT WE'RE LOOKING FOR

1. You have a Bachelor's Degree in Computer Science, Software Engineering, Information Systems or a related field or equivalent years of relevant work experience
2. You've been a Forward Deployed Engineer, software engineer, solutions engineer, sales engineer (or any other relevant title) in a fast-paced, high-growth environment.
3. You possess a strong understanding of safety engineering and/or safety operations via firsthand experience in the space.
4. Alternatively, you’ve been an early technical hire (FDE, solutions engineer, or similar) at a high-growth SaaS company and successfully partnered with large enterprise customers to deploy technical solutions at scale.
5. You have perfected the ability to collaborate effectively with enterprise-level customers and navigate complex organizational structures.
6. You maintain deep familiarity with AI/LLM-powered tools and AI agents, and the ability to guide customers on how to deploy them effectively in safety and investigation workflows.
7. You are exceptionally comfortable with ambiguity and repeatedly take initiative — you thrive when dropped into unfamiliar situations, learning quickly, and finding ways to deliver value.
8. You are a great team player who deeply values the power of working together
9. You are an excellent listener who sees every interaction as a chance to learn

## NICE TO HAVE

1. You have been a product owner or engineer within a Trust & Safety, Integrity, or Fraud organization
2. Fluency in enterprise data architecture and/or AI safety
3. The more comfortable you are with enterprise data architecture and artificial intelligence, the better

## LOCATION & BENEFITS

We're based in NYC and would relocate the right person for this role. We believe in working together in person and hold at least two all-company events per year. We offer health, vision & dental benefits, a 401(k) plan with employer matching, fully paid commuter benefits, and a fully stocked office with paid lunch and dinner.

## About Cinder

## Company Overview
- **One-liner**: Cinder provides mission-critical trust and safety infrastructure that protects online platforms from AI-powered abuse, fraud, and manipulation.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York City, USA
- **Founded**: 2022
- **Founders**: Glen Wise and Phil Brennan

## Core Business
- **Primary industry**: Trust and Safety, AI Infrastructure, Cybersecurity
- **Target customers**: B2B; platforms of all sizes from startups to enterprises, including frontier AI labs, e-commerce, and social media companies
- **Mission or purpose**: To protect the internet from AI-powered abuse by building infrastructure that outmatches the speed and scale of AI-empowered bad actors.

## Products & Services
- **Cinder Platform**: A single command center for every safety workflow and tool. It centralizes policies, data consolidation, and AI-backed automations to improve alignment and efficiency. Features include real-time detection, context-aware decisions, AI red teaming, quality assurance, and explainability/audit trails.
- **Custom AI Agents**: Configurable agents that enforce standards and policies across millions of decisions, adapting to specific policies and learning continuously from mistakes and successes. They can examine images, conversations, full user profiles, and networks of related entities.
- **Managed Operations**: Expert services for content moderation, case investigation, IP and copyright enforcement, user fraud and account takeover detection, and custom agent development.
- **Data Labeling**: Accurate, AI-ready training data with real-time evaluation and faster turnaround.
- **Applicant Fraud Detection**: Vetting candidates for sensitive roles using the same intelligence applied to abuse detection, integrated directly into an ATS.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Raised $41M in Series B funding (announced in 2024)
- **Notable Investors/Partners**: Y Combinator (Winter 2022 batch), with Brad Flora as primary partner. Integrates with IWF, Salesforce, StopNCII, and others.
- **Growth Signals**: Processes 400M+ events daily, protects 3B+ end-users, automates 94% of human review, saves 100k+ hours, and achieves >97% AI moderation accuracy. The company is scaling rapidly to combat the surge in AI-generated abuse.

## Competitive Advantages
- **Agentic AI Infrastructure**: Unlike off-the-shelf classifiers, Cinder’s AI agents adapt to specific policies, learn continuously from mistakes and successes, and can examine complex analytical units (images, conversations, full user profiles, networks of related entities).
- **Founder Expertise**: Founders spent years countering terrorism, child exploitation, and nation-state actors at Meta and in government, giving them deep domain expertise.
- **System of Record**: Centralizes policies, review teams, enforcement paths, vendors, and AI systems in one operational surface, with full audit trails and compliance documentation.
- **Enterprise-Grade Security**: SOC2, GDPR, and HIPAA compliant, with role-based permissions, SSO, and encrypted data.

## Products & Services
- **Cinder Platform**: A single command center for every safety workflow and tool. Features include real-time detection, quality assurance, access management, and AI-powered workflow builders. Acts as a system of record for all safety operations.
- **Custom AI Agents**: Configurable agents that enforce standards and policies across millions of decisions. They adapt to specific policies, learn continuously, and can examine complex analytical units (images, conversations, full user profiles, networks).
- **Managed Operations**: Expert services for content moderation, case investigation, IP and copyright enforcement, user fraud and account takeover detection, and custom agent development.
- **Data Labeling**: Accurate, AI-ready training data with real-time evaluation and faster turnaround.
- **Applicant Fraud Detection**: Vetting candidates for sensitive roles using the same intelligence applied to abuse detection, integrated directly into an ATS.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Raised $41M in Series B funding (announced in 2024)
- **Notable Investors/Partners**: Y Combinator (Winter 2022 batch, primary partner Brad Flora). Integrates with IWF, Salesforce, StopNCII, and others.
- **Growth Signals**: Processes 400M+ events daily, protects 3B+ end-users, automates 94% of human review, saves 100k+ hours, and achieves >97% AI moderation accuracy. The company is scaling rapidly to combat the surge in AI-generated abuse.

## Competitive Advantages
- **Founder Expertise**: Founders spent years countering terrorism, child exploitation, and nation-state actors at Meta and in government, giving them deep domain knowledge and credibility.
- **Agentic AI Infrastructure**: Unlike off-the-shelf classifiers, Cinder’s AI agents adapt to specific policies, learn continuously from mistakes and successes, and can examine complex analytical units (images, conversations, full user profiles, networks).
- **System of Record**: Centralizes policies, review teams, enforcement paths, vendors, and AI systems in one operational surface with full audit trails and compliance documentation.
- **Enterprise-Grade Security**: SOC2, GDPR, and HIPAA compliant, with role-based permissions, SSO, and encrypted data.

## Strategic Focus
- **Scaling AI Agent Capabilities**: Continuously improving AI agents to outmatch the speed and scale of AI-empowered bad actors.
- **Expanding Platform Integration**: Connecting existing models and third-party tools (IWF, Salesforce, StopNCII) to create a unified safety ecosystem.
- **Hiring in NYC**: Focused on building a strong in-person team in New York City, with team members also across the US and UK/EU.

## Why Work Here
- **Mission-Driven Work**: Employees tackle urgent, high-stakes problems like deepfake nudes, child sexual abuse material, AI-generated phishing campaigns, and organized crime. The work is described as "urgent, visible, and high-stakes."
- **Fast-Paced Culture**: The company ships in days, not quarters, and makes decisions with incomplete information. Speed is not optional because adversaries are moving fast with AI.
- **Values**: "Own the Outcome," "Ship Relentlessly," "Mission Over Ego," and "Customer Obsessed." The team is deliberate about building a diverse group with different backgrounds and perspectives.
- **Work Policy**: Hybrid; based in New York City with team members across the US and UK/EU. The company holds at least two all-company gatherings per year and is especially focused on hiring in NYC, with relocation support for the right candidates.
- **Benefits**: Competitive health, vision, and dental coverage; 401(k) with employer matching; paid family leave; flexible paid time off; fully paid commuter benefits; and a fully stocked NYC office with paid lunch and dinner.

## Sources
1. [cinder.ai](https://cinder.ai)
2. [cinder.ai/careers](https://cinder.ai/careers)
3. [cinder.ai/about](https://cinder.ai/about)
4. [jobs.ashbyhq.com/cinder](https://jobs.ashbyhq.com/cinder)
5. [ycombinator.com/companies/cinder-2](https://www.ycombinator.com/companies/cinder-2)

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