--- title: 'Forward Deployed Engineer at Claim Health' canonical: 'https://feeny.ai/job/forward-deployed-engineer-claim-health-new-york-6ynhzhfkssk4' type: 'job' last_seen: '2026-09-09' --- # Forward Deployed Engineer at Claim Health - **Company:** Claim Health - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-05-15 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/claim-health/c9512763-dcae-40ed-a929-37d16d915ed0 ## Job description ## ABOUT CLAIM HEALTH Claim Health is the AI Revenue Platform for Post-Acute Care. Post-acute care is one of the largest and fastest-growing sectors in healthcare, yet the operational infrastructure powering it is fragmented, manual, and reactive. Providers operate across disconnected systems, human-heavy workflows, and high-stakes operational processes that directly impact patient access and financial performance. Claim Health is building the adaptive operational layer for post-acute care - a platform that unifies data, automates execution, and enables intelligent coordination across revenue-critical workflows. We work directly inside some of the most operationally complex healthcare organizations in the country, helping them modernize the systems that power care delivery. ## THE ROLE We’re looking for a Forward Deployed Engineer to operate at the intersection of engineering, product, and customer operations. This is not traditional solutions engineering or implementation consulting. You’ll work directly with customers to understand how real operational systems break, then build production-grade software that solves those problems at the root. Half of your job is deeply technical execution across the stack. The other half is embedding with customers, translating operational complexity into scalable product systems. You will shape both: - How Claim Health’s platform evolves - How entire product lines are defined and brought to market Forward Deployed Engineers at Claim Health are builders first. You will write production code, own deployments, design workflows, and create new abstractions that become core parts of the platform. You’ll spend time inside real healthcare operations (intake teams, billing workflows, authorization queues, reconciliation processes) then turn that operational reality into software. This role is ideal for someone who wants maximum ownership, customer proximity, and the opportunity to define entirely new categories of workflow automation. ## WHAT YOUR DAY WILL LOOK LIKE ## BUILD PRODUCTION SYSTEMS - Ship full-stack product capabilities directly into production - Build workflow orchestration systems, internal tooling, and customer-facing interfaces - Design resilient systems that coordinate complex operational processes - Work across frontend, backend, infra, integrations, and AI systems ## EMBED DIRECTLY WITH CUSTOMERS - Work closely with operators, billing teams, executives, and frontline staff - Observe operational workflows firsthand and identify systemic bottlenecks - Lead implementations and deployments within large healthcare organizations - Translate ambiguous customer pain points into scalable product primitives ## SHAPE PRODUCT DIRECTION - Define entirely new product lines from customer insight and operational patterns - Create abstractions that generalize across fragmented healthcare systems - Influence roadmap prioritization through direct field exposure - Partner with engineering and GTM to rapidly iterate on high-leverage workflows ## OWN OUTCOMES END-TO-END - Diagnose failures in messy real-world environments - Build automation that removes operational burden at scale - Ensure systems are observable, reliable, and correct under real constraints - Operate with urgency while maintaining high engineering standards ## HOW CLAIM HEALTH ENGINEERING WORKS We believe the best engineers are deeply connected to the problems they solve. At Claim Health: - Engineers talk directly to customers - Product direction emerges from operational reality - We optimize for speed, ownership, and leverage - We care deeply about correctness and reliability - We build systems, not demos - We prioritize durable abstractions over temporary fixes There is no strict separation between engineering, product, implementation, or strategy. The people building the platform are the same people defining how it evolves. ## WHAT WE’RE LOOKING FOR We care more about slope, ownership, and systems thinking than specific technologies. You likely have: - Strong full-stack engineering fundamentals - Comfort operating across frontend, backend, infrastructure, and data systems - Experience working directly with customers or operational stakeholders - The ability to move fluidly between technical depth and business context You thrive if you: - Enjoy ambiguous, high-ownership environments - Like understanding how real organizations operate - Can deconstruct operational chaos into software systems - Care deeply about reliability, edge cases, and product quality - Prefer solving root problems over patching symptoms - Want to shape products, not just execute tickets - Are energized by customer interaction rather than isolated implementation work ## BONUS (NOT REQUIRED) - Experience with workflow orchestration systems - Background in AI agents, automation, or integration platforms - Experience deploying AI-powered systems in production - Exposure to healthcare, fintech, logistics, or other operationally complex industries - Experience working in highly customer-embedded engineering roles ## WHY JOIN CLAIM HEALTH BUILD THE OPERATING LAYER FOR A MASSIVE INDUSTRY Healthcare operations are still largely manual. We’re building the infrastructure layer that modernizes how post-acute care organizations operate. ## HIGH OWNERSHIP You will directly influence product direction, architecture, and company trajectory from an early stage. ## REAL PROBLEMS, REAL STAKES The systems we build affect revenue cycles, operational efficiency, and ultimately patient access to care. ## TIGHT FEEDBACK LOOPS You’ll work directly with end users and see the impact of your work immediately. ## ELITE TEAM, LOW EGO We value intellectual honesty, speed, craftsmanship, and people who care deeply about building. ## FAST PACE, HIGH LEVERAGE Small team. Extremely high ownership. Very little bureaucracy. FUN We take the work seriously, not ourselves. One of the most important things we screen for is whether we genuinely enjoy working with you. ## About Claim Health ## Company Overview - **One-liner**: Claim Health is an AI revenue platform for post-acute care that automates revenue operations end-to-end — from referral intake through cash resolution. - **Entity Type**: Private (YC Spring 2025 batch, seed-stage startup) - **Headquarters**: New York, New York, United States - **Founded**: 2025 - **Founders**: Kevin Calcado (Co-Founder & CEO) and Jayen Ram (Co-Founder) ## Core Business - **Primary industry**: Healthcare IT / Revenue Cycle Management (RCM) for post-acute care (home health, hospice, home-based care) - **Target customers**: B2B, serving home-based care agencies, operators, and billing teams - **Mission/purpose**: Build the operational infrastructure home-based care deserves — preventing revenue leakage, automating administrative burden, and giving teams real-time visibility so they can focus on delivering care. ## Products & Services All offerings are AI-powered SaaS modules on a single platform: - **[Authorization Autopilot](https://www.claimhealth.com/)**: Automates prior authorizations from submission through renewal, continuously tracking approvals and alerting teams only to exceptions. - **[Smart Intake](https://www.claimhealth.com/)**: Centralizes referrals from fax, email, and portals; automatically extracts data, verifies eligibility, and routes accepted cases. - **[Billing Operations](https://www.claimhealth.com/)**: Post-submission workflows including payment posting, reconciliation, denial handling, and prioritized follow-up. - **[Revenue Assurance](https://www.claimhealth.com/)**: Identifies upstream data, documentation, and coverage risk inside the EMR before claims are submitted. - **[Platform Intelligence](https://www.claimhealth.com/)**: Real-time, end-to-end dashboard showing revenue risk, performance, and impact across the entire organization. ## Market Standing - **Valuation**: Not disclosed - **Total Funding**: $5,025,000 across three rounds (seed rounds) - Seed Round (May 2025): $125,000 from Y Combinator - Pre-Seed Round (July 2025): $500,000 led by Y Combinator - Seed Round (January 2026): $4,400,000 led by Maverick Ventures; other investors include Peak XV Partners, DHVP, and Y Combinator - **Notable Investors/Partners**: Y Combinator, Maverick Ventures, Peak XV Partners, DHVP; partners with national home care associations - **Growth Signals**: Headcount grew 350% YoY to 9 employees (as of mid-2026); active job postings up 150% quarterly; early customers report measurable results (3% EBITDA lift, 15% reduction in manual hours, 80% of claims auto-processed) ## Competitive Advantages - **Niche focus** on post-acute care (a $400B market with $20B+ annual revenue leakage due to broken infrastructure) - **End-to-end automation** — from intake through cash resolution, not just a point solution - **Proven early traction** with real‑world metrics (e.g., turned a 3‑day billing process into 2 hours, found six figures in lost revenue) - **Strong investor backing** from Y Combinator, Maverick Ventures, and other top-tier VCs - **Enterprise‑grade security** (HIPAA compliant, SOC 2 certified) ## Strategic Focus - Continue expanding platform capabilities to cover the full revenue cycle for home‑based care - Reduce manual intervention further — aiming for “medical billing as a one‑click process” - Enable agencies to scale without adding headcount through AI-driven automation and real‑time revenue risk detection ## Why Work Here - **Mission‑driven**: The company is building critical infrastructure for an underserved but vital part of healthcare — home‑based care - **Early‑stage impact**: With only 6–9 people (YC batch size), new hires can shape product, culture, and engineering decisions from the ground up - **Location & flexibility**: Based in New York, NY; job postings mention New York City and “any (new grads ok)” — likely hybrid or in‑office with some flexibility - **Engineering culture**: Co‑founder Jayen Ram is a 4‑time startup engineer; the team values removing burden from healthcare workers through smart automation - **Open roles** (as of mid‑2026): Full Stack Engineer, Deployment Specialist, Operations Associate, Visual Design Intern, Content Marketing Intern — offering roles across engineering, operations, and design - **Compensation**: YC job listings indicate $150K–$220K for senior engineering and $70K–$100K for early‑career roles; equity likely included but not specified ## Sources 1. [claimhealth.com](https://www.claimhealth.com/) 2. [jobs.ashbyhq.com/claim-health](https://jobs.ashbyhq.com/claim-health) 3. [ycombinator.com/companies/claim-health](https://www.ycombinator.com/companies/claim-health) 4. [linkedin.com/company/claim-health](https://www.linkedin.com/company/claim-health) ## Other roles at Claim Health - [Clinical QA Nurse (RN)](https://feeny.ai/job/clinical-qa-nurse-rn-claim-health-new-york-3akq7rs1axx3) — New York, NY - [Prior Authorization Specialist](https://feeny.ai/job/prior-authorization-specialist-claim-health-new-york-znms31e2h37c) — New York, NY - [Content Marketing Intern](https://feeny.ai/job/content-marketing-intern-claim-health-new-york-4rdv47zs6s6a) — New York, NY - [Visual Design Intern](https://feeny.ai/job/visual-design-intern-claim-health-new-york-58rzrptjdtxz) — New York, NY - [Deployment Specialist](https://feeny.ai/job/deployment-specialist-claim-health-new-york-cnmvzjxqpt9z) — New York, NY - [Full Stack Engineer](https://feeny.ai/job/full-stack-engineer-claim-health-new-york-adae3fnprz5a) — New York, NY - [Operations Associate](https://feeny.ai/job/operations-associate-claim-health-new-york-vs3j8tm4r9b5) — New York, NY - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-fin-san-francisco-mbkvjtpg839v) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-wispr-flow-san-francisco-pgja820f57tt) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-mobiik-mexico-xz5ykt571t1g) — Mexico