---
title: 'Forward Deployed Engineer (FDE) at TeleTracking Technologies, Inc.'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-fde-teletracking-technologies-inc-pittsburgh-scyrf9am1dsq'
type: 'job'
last_seen: '2026-09-09'
---

# Forward Deployed Engineer (FDE) at TeleTracking Technologies, Inc.

- **Company:** TeleTracking Technologies, Inc.
- **Location:** Pittsburgh, PA
- **Posted:** 2026-06-17
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/teletrackingtechnologiesinc/jobs/5252687008

## Job description

## About us

TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare.

TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities.

What’s your contribution to the TeleTracking story?

When you chose to bring your passion and skills to helping achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point.   Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare.

## About the role

The Forward Deployed Engineer (FDE) is part engineer, part solution architect, part product development, and part client-facing problem solver. This role works side-by-side with health system leaders, clinicians, IT teams, and operational stakeholders to understand complex hospital and ambulatory workflows, translate operational challenges into technical solution prototypes, and deploy scalable solutions that improve patient care, optimize workflows, and drive data-informed decision-making.

FDE's operate in ambiguous healthcare environments where product, workflow, data, and client needs intersect, turning fragmented clinical and operational data into actionable insights and measurable customer value.

## What you will do

- Works directly with health system stakeholders, clinicians, administrators, IT teams, and frontline users to understand operational pain points and translate them into solution prototypes that solve meaningful problems.
- Support client deployments from discovery through configuration, integration, validation, go-live, adoption, and value measurement.
- Design, build, and deploy healthcare-specific solutions using data pipelines, transformation logic, object models, dashboards, workflow tools, AI tools, and platform capabilities.
- Rapidly prototype and iterate based on feedback from frontline users and operational leaders.
- Partner with Product, Engineering, Implementation, and Client Success teams to convert client needs into repeatable product capabilities and scalable software applications.
- Work with structured and unstructured healthcare data from multiple sources supporting data mapping, workflow design, integration planning, testing, and operational validation.
- Assist in identifying data quality issues, workflow gaps, implementation risks, and adoption barriers that may impact client outcomes.
- Serve as a trusted technical partner during engagements by onboarding users, troubleshooting issues, and ensuring solutions align with quality, safety, security, and regulatory priorities.
- Communicate implementation progress, technical findings, and business outcomes to both technical and non-technical audiences, including hospital executives and department leaders.
- Define, track, and report measurable outcomes to ensure deployed solutions create intended operational and customer value.
- Perform other related duties to facilitate client success.

## What we look for

- A genuine interest in improving healthcare operations, operational efficiency, and patient outcomes.
- Bachelor’s degree in computer science, Engineering, Information Systems, Healthcare Informatics, or a related field; equivalent practical experience may be considered.
- 5+ years of experience in technical consulting, solution engineering, technical implementation, data engineering, healthcare IT, software engineering, platform engineering, or systems integration.
- Demonstrated ability to work directly with customers to solve complex operational problems during discovery, implementation, or deployment projects.
- Ability to collaborate efficiently in teams of technical and non-technical individuals, and comfortable working in a dynamic environment with evolving objectives.
- Strong analytical and technical problem-solving skills.
- Demonstrated ability to operate effectively in ambiguous environments with incomplete information and evolving requirements.
- Excellent communication and collaboration skills, with the ability to engage frontline users, operational leaders, IT teams, executives, product managers, and engineers.
- Willingness to travel frequently and embed with healthcare organizations across the U.S. for discovery, deployment, validation, and client development activities.

## Preferred Experience

- Experience in healthcare technology, provider operations, or health system environments.
- Experience with EHR vendors and healthcare systems such as Epic, Oracle Health/Cerner, athenahealth, Meditech, or Altera/Allscripts.
- Familiarity with healthcare interoperability standards and tools, including HL7, FHIR, APIs, ADT feeds, interface engines, claims data, and related healthcare data structures.
- Experience with hospital operations such as patient flow, transfer center operations, bed management, perioperative operations, emergency departments, capacity command centers, ambulatory care, or enterprise visibility.
- Demonstrated understanding of HIPAA, HITECH, and other healthcare compliance frameworks.
- Experience with ontology-based data modeling, workflow automation, decision intelligence platforms, or tools such as Palantir Foundry is a plus.
- Experience with TeleTracking-like capabilities, including capacity orchestration, operational decision support, and throughput optimization, is a plus.

Desired Competencies

- Demonstrated system-thinking and problem-solving skills.
- Customer-first mindset with a strong ownership mentality.
- Ability to bridge technical, operational, and product conversations.
- High attention to detail and execution quality.
- Collaborative, adaptable, and pragmatic team player.
- Comfort working in complex healthcare environments with messy data and changing priorities.
- Strong stakeholder management and consultative partnership skills.
- Ability to translate real-world healthcare operations into secure, maintainable, and scalable solutions

Education

- Bachelor’s degree in computer science, software engineering, information system or information technology or other related discipline. (required)
- Master’s degree in computer science, software engineering, information system or information technology or other related discipline. (preferred)

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

## Benefits

- Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one!
- Life and AD&D
- Flexible Spending Accounts: Medical, Dependent Care, and Transportation
- 401 (k) Retirement Savings
- Tuition Reimbursement
- Military Paid Leave (up to 6 months of base salary while on military leave)
- Paid Time Off
- Paid parental leave

Disclaimer:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

## About TeleTracking Technologies, Inc.

## Company Overview
- **One-liner**: TeleTracking provides an AI-powered operations platform that helps hospitals and health systems optimize patient flow, manage capacity, and automate clinical workflows.
- **Entity Type**: Private (Series C / Debt Financing)
- **Headquarters**: Pittsburgh, Pennsylvania, United States
- **Founded**: 1991
- **Founders**: Michael Zamagias (Chairman & Co-CEO)

## Core Business
- **Primary industry**: Healthcare operations technology (healthcare IT)
- **Target customers**: Hospitals, health systems, government agencies (B2B, enterprise)
- **Mission**: “To make healthcare more efficient for all” by combining operational technology with deep clinical expertise to expand the capacity to care [teletracking.com](https://www.teletracking.com/about/).

## Products & Services
- **Operations IQ®**: Fully SaaS-based, integrated operations platform that ingests and analyzes data across the enterprise to unlock capacity and improve patient flow.
- **Capacity IQ®**: AI-powered decision support for real-time capacity management and bed turnover.
- **Workflow IQ®**: Workflow automation and task management for transport, EVS, and other clinical support teams.
- **Decision IQ®**: Advanced AI-based decision intelligence and predictive analytics launched in partnership with Palantir.
- **BedTracking / TransportTracking**: Legacy solutions that evolved into the current platform; focused on bed management and transporter dispatching.
- **TransferCenterIQ**: Command center delivery model for managing patient transfers and referrals across the care continuum.
- **Community Placement**: Solution for visibility into post-acute care capacity and patient placement.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of ~$107M (2025 estimate) [linkedin.com](https://www.linkedin.com/company/teletracking)
- **Total Funding**: $62M (Series C of $2M in 2009; $60M debt financing in 2021) [linkedin.com](https://www.linkedin.com/company/teletracking)
- **Notable Investors/Partners**: Palantir Technologies (AI partnership); used by 8 of the largest health systems in the U.S., 80% of U.S. hospital beds, and 34% of U.S. discharges [teletracking.com](https://www.teletracking.com/). Recognized by the NHS as a pioneer in the Command Center model.
- **Growth Signals**: Named Best in KLAS for Patient Flow in 2024; launched fully SaaS platform (Operations IQ); expanded into European markets (UK, Germany, UAE, Belgium, Sweden); headcount of ~240 employees operating in 9 countries.

## Competitive Advantages
- **30+ years of domain expertise** exclusively focused on healthcare operations.
- **Proprietary data foundation** built on over 455 million events, enabling highly accurate AI models.
- **Platform integration** that connects seamlessly with EMRs and non-affiliated health systems, creating a “boundaryless” view.
- **Clinical co-creation**: Employs clinical executives (e.g., Chief Clinical Executive Michelle Skinner, MBA, BSN, RN) to ensure technology meets real-world care workflows.
- **Proven scale**: Already deployed across 1,000+ hospitals globally, including 80% of U.S. hospital beds.

## Strategic Focus
- **AI-Powered Decision Intelligence**: Deepening AI capabilities (e.g., Decision IQ) to support real-time capacity decisions and cost reduction.
- **SaaS Transition**: Moving legacy on-prem customers to its cloud-based Operations IQ platform.
- **Ecosystem Expansion**: Growing the “boundaryless” platform to include affiliated and non-affiliated health systems, referral management, and community placement.
- **International Growth**: Expanding operations in Europe and the Middle East (offices in London, Berlin).

## Why Work Here
- **Mission-Driven Culture**: Employees are motivated by improving patient care and making healthcare more efficient. The company emphasizes “expanding the capacity to care.”
- **Comprehensive Benefits** (from careers page): 100% company-paid health, dental, and vision premiums; 100% paid parental leave; generous PTO & 9 paid holidays; 401(k) match with no vesting; tuition reimbursement; TeleUniversity for ongoing learning [teletracking.com](https://www.teletracking.com/careers/).
- **Workplace Diversity & Inclusion**: Actively promotes diverse hiring and an inclusive culture; offers 8 hours of paid volunteer time annually; sponsors Mission of Mercy free clinic in Pittsburgh.
- **Professional Growth**: Promotes internal career development, external conferences, and training at all levels.
- **Work Environment**: Headquartered in downtown Pittsburgh with hybrid/remote flexibility (based on open roles and team structure). Teams are cross-functional, including engineering, product, clinical consulting, and data science.
- **Engineering Culture**: Focus on AI, data engineering, and cloud architecture; open positions include Director of Data Engineering, Machine Learning Engineer III, and other technical roles.

## Sources
1. [teletracking.com](https://www.teletracking.com/) – Main website with product overview and outcomes data
2. [teletracking.com/about/](https://www.teletracking.com/about/) – Company history, leadership, and timeline
3. [teletracking.com/careers/](https://www.teletracking.com/careers/) – Benefits, culture, and career information
4. [linkedin.com/company/teletracking](https://www.linkedin.com/company/teletracking) – LinkedIn company page with revenue, funding, headcount, and employee data
5. [cbinsights.com/company/teletracking-technologies](https://www.cbinsights.com/company/teletracking-technologies) – Product, competitor, and patent information

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