---
title: 'Forward Deployed Engineer (FDE) at Zoomlogi'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-fde-zoomlogi-chicago-1xqdfa3th9mg'
type: 'job'
last_seen: '2026-09-12'
---

# Forward Deployed Engineer (FDE) at Zoomlogi

- **Company:** Zoomlogi
- **Location:** Chicago, IL
- **Compensation:** $150k–$200k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/zoomlogi/390f8323-44da-450b-b589-a96200b1dd52

## Job description

## Who We Are

Nobody calls a logistics coordinator to say things went well. They call because a $100,000 shipment of clinical trial medication has been sitting in customs for three days and nobody can explain why. Because a biologic therapy arrived outside its temperature window and the treatment has to start over. Because the patient is waiting and nobody in the supply chain can give a straight answer about the shipment’s location. This is the problem we’re solving. We’re a year in, tracking over 500,000 shipments (including for Fortune 100 customers), and we’ve already cut manual ops effort in half. General Catalyst, Eclipse Ventures, and Virtue led the seed. The angels are all former or current operators who’ve spent careers tracking down shipments themselves, such as Head of Logistics at Bristol Myers Squibb, CMO of Cardinal Health, President of Novo Nordisk US, President of UPS Air, and CEO of Uber Freight. They know the market is as large as the problem is broken. What we’ve built works, and the most interesting problems are still ahead of us.

- Olivier, Co-founder & CEO

## The Role

This is a Forward Deployed Engineering role at a company that’s already in production. You’ll work directly with customers to deploy, configure, integrate, and roll out ZoomLogi across their operations, and you’ll write code that runs on real shipments from day one. As our second Founding FDE, you’ll own implementations end to end: technical onboarding, data integration, troubleshooting, and ongoing optimization. You’re the critical feedback loop between customers and engineering, the person who hears the problem in a customer’s warehouse and turns it into product. Beyond deployment, you’ll ship features into the core platform alongside the engineering team. And you’ll carry GTM impact, helping identify opportunities and drive deals to close. The work spans deployment, code, and commercial. If you want to be close to customers, close to the product, and close to the outcome, this is that seat.

## What You’ll Do

- Own implementations end to end. From the first technical onboarding call to a customer running ZoomLogi in production, you own it. Data integration, configuration, sensor and carrier setup, workflow design against each customer’s SOPs, troubleshooting, and the ongoing optimization that keeps a deployment healthy. When something breaks at 9pm before a Fortune 100 go-live, you’re the one who gets it live.
- Integrate against the real world. The platform connects to 50+ external systems: carriers, IoT sensors, forwarders, telematics, weather, flight data, customer ERPs. Most don’t have clean APIs. Some claim a shipment is delivered while the GPS shows it still in transit. Some go silent without warning. Every new customer brings two or three of their own. You’ll build integrations that hold up against that messiness and feed patterns back into a framework that lets the next one ship in days.
- Ship code into the core platform. This is not a configuration-only role. You’ll contribute features and improvements across our Python backend and TypeScript/React frontend, alongside engineering. What you learn in a deployment often becomes the thing you build the following week.
- Close the feedback loop. You’ll be in customer calls constantly, because what you hear there is what should get built. You translate real-world operational complexity into product solutions, and you’re the voice in engineering planning that says “here’s what customers actually need.”
- Carry GTM impact. You’ll help identify opportunities inside accounts and drive deals to close. Technical credibility in front of a prospect is often what moves a deal, and you’ll bring it.
- Show up on site. Some deployments need you in the room. Expect to travel up to roughly 30% of the time to be on a customer’s floor, build alongside their ops team, and run demos in the environment where the product actually has to work.

Who Thrives Here

- You have a specific recent example of something you deployed, owned, and got working for a real customer. And you care about what happens after the kickoff call.
- You’re comfortable with ambiguity. The most interesting problems here don’t come with detailed specs: you hear something from a customer, you figure out what to build or configure, and you do it. If you prefer a PM and a solutions architect to define the work before you start, this role will be frustrating for you.
- You find the domain genuinely interesting. The compliance constraints, the quality/logistics tension, the fact that what you deploy is moving medication to real patients: these should feel like compelling design constraints, not obstacles. An engineer who finds regulated industries tedious won’t do their best work here.
- You like customers. Not tolerate them, like them. The product and commercial decisions that come out of being in the room with an ops team are the ones worth making, and you’d rather be in that room than shielded from it.
- You’re honest about what you don’t know. We debate hard, change our minds, and challenge each other, but always with the assumption that everyone is trying to get it right.

This role is probably not right for you if you want to go deep on one hard technical problem and be left alone, or if customer contact feels like a tax on engineering time. The surface area is wide: deployment, integrations, core platform code, troubleshooting, and commercial. If switching contexts drains you, this will too.

## What We’re Looking For

You have 2-10 years of professional experience as a forward deployed engineer, full-stack engineer, solutions/implementation engineer, or in a similar role where you’ve owned customer-facing technical work. You’re genuinely full-stack: comfortable across backend, frontend, and APIs, and able to ship production code on a small senior team. You’ve built 0-1 products and you’re comfortable with the ambiguity that comes with them. You’re strong in TypeScript/React and Python, or close enough to ramp quickly. You understand data modeling and API design, and you’ve done real integration work (APIs, ETL, webhooks, file feeds) and debugged it in production. You’re comfortable running technical onboarding and scoping integrations directly with customers. You’re based in San Francisco or Chicago and excited about being in the office. Bonus: experience in logistics, supply chain, healthcare/life sciences, or another regulated, operationally complex domain.

The Team Founded by a team of operators with deep experience in Logistics Tech & Healthcare (Ex-Uber Freight GM + Airspace CRO), joined by rockstar engineers from the likes of Abbott, Uber, Hippocratic AI, BAM (Hedge fund), and others. We’re here to solve a real-world problem at scale, by making every critical shipment visible, predictable, and on time, so potentially life-saving therapies reliably reach the people who need them.

The Stack Python, React/TypeScript, Kafka, AWS. We do a lot of low-fidelity prototyping, Google Slides included. LLM infrastructure and orchestration are increasingly central to how we build.

The Interview Process We move quickly.

- Intro call: role fit, motivation, what you’ve shipped and deployed
- Technical screen: a realistic problem close to the actual work
- Onsite: we’ll work through a deployment-style problem together
- References → Offer

## Compensation & Logistics

- Base salary: $150K-$200K
- Equity: Above market (4-year vesting, 1-year cliff)
- Benefits: Best-in-class medical and dental (100% self, 50% dependents)
- Location: Chicago (The Mart). Hybrid, 4 days/week in office.

## About Zoomlogi

## Company Overview
- **One-liner**: ZoomLogi provides an AI-native operating system and control tower for healthcare and life sciences logistics, offering real-time visibility, risk prediction, and automated voice/email interventions for sensitive shipments.
- **Entity Type**: Private (Seed/Series A stage — specific funding round not disclosed publicly)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Healthcare logistics / Supply chain technology
- **Target customers**: B2B — pharmaceutical companies, biotech firms, specialty pharmacies, and logistics teams managing sensitive healthcare shipments (Fortune 100 and healthcare innovators)
- **Mission statement**: "Take the guesswork out of healthcare logistics" — giving ops teams real-time visibility, risk predictions, and AI-powered workflows so they spend less time chasing status updates and more time ensuring product integrity and patient outcomes.

## Products & Services
- **AI-Native Control Tower**: A single, real-time view of all shipments across lanes, carriers, airports, and sensors, replacing multiple portals, spreadsheets, calls, and emails.
- **Multi-Channel Notification System**: Escalates exceptions and delays via email, SMS, Slack, Microsoft Teams, and AI voice/text to ensure the right contact acts fast.
- **Custom AI Workflow Builder**: No-code tool to build AI voice and email workflows for inbound and outbound operations, automating playbooks for risk management, status calls, and support.
- **Analytics & Insights**: Drill-down on all shipments with raw data by location, lane, courier, and airport to pinpoint exceptions and drive accountability.
- **System of Record**: Centralizes shipment history, messaging, documents, and proof of delivery (PODs) in one searchable home for audits.
- **Stakeholder Visibility Portal**: Branded tracking links or role-based portal access for sponsors, sites, and customers.
- **SOP & Playbook Capture**: Turns existing SOPs into no-code workflows; AI voice and email agents execute the playbook automatically.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: 500,000+ shipments tracked; trusted by Fortune 100 and healthcare innovators
- **Notable Investors/Partners**: Backed by leaders in healthcare and logistics (specific names not publicly listed)
- **Growth Signals**: Founded in 2024 and already tracking over 500,000 shipments; actively hiring for multiple founding roles (Head of Engineering, Founding Forward Deployed Engineer, Full-Stack Engineer, Founding Data Scientist, Founding Enterprise Account Executive); expanding team in San Francisco with a hybrid work model.

## Competitive Advantages
- **AI-native architecture**: Purpose-built for healthcare logistics, not a generic control tower or courier portal retrofit.
- **Real-time risk prediction**: Predicts issues like weather delays, customs holds, and other risks before they happen.
- **Automated interventions**: AI voice and email agents execute SOPs and playbooks automatically, reducing manual follow-up.
- **Rapid deployment**: Customers can go live in days, not months, with no long IT projects.
- **Healthcare-grade security and compliance**: Enterprise-grade security designed for sensitive pharmaceutical and biotech shipments.

## Strategic Focus
- Scale the AI-native operating system to become the standard for healthcare and life sciences logistics.
- Enable teams to handle growing shipment volume without adding headcount.
- Expand integrations with leading couriers, healthcare-grade IoT sensors, and data loggers.
- Continue building out AI-driven risk awareness and automated workflows to reduce loss rates and total logistics costs.

## Why Work Here
- **Culture**: Mission-driven environment focused on patient-first logistics — "helping deliver life-saving therapies on time, every time." The company emphasizes building "human-first tools that empower ops teams."
- **Work model**: Hybrid — employees engage in a combination of remote and on-site work (offices in San Francisco, CA, USA).
- **Engineering culture**: Opportunity to join as a founding team member in a fast-growing startup (founded 2024) with significant ownership. Roles include Head of Engineering, Founding Forward Deployed Engineer, Full-Stack Engineer, and Founding Data Scientist.
- **Notable perk**: Direct impact on healthcare logistics for life-saving therapies; opportunity to work with AI, real-time data, and automation at scale.
- **Salary**: Head of Engineering role listed at $230k–$270k/year.

## Sources
1. [ZoomLogi Official Website](https://zoomlogi.com/)
2. [ZoomLogi About Page](https://zoomlogi.com/about)
3. [ZoomLogi Careers Page](https://zoomlogi.com/careers)
4. [Built In - ZoomLogi Company Profile](https://builtin.com/company/zoomlogi)
5. [ZoomLogi Ashby Careers Portal](https://jobs.ashbyhq.com/zoomlogi)

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