--- title: 'Forward Deployed Engineer (m/f/d) at praxipal' canonical: 'https://feeny.ai/job/forward-deployed-engineer-m-f-d-praxipal-berlin-1qx4xyzf1qbe' type: 'job' last_seen: '2026-09-05' --- # Forward Deployed Engineer (m/f/d) at praxipal - **Company:** praxipal - **Location:** Berlin, Germany - **Compensation:** €65k–€90k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-12 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/praxipal/4c6d8b46-112b-419a-b2ee-905b33500bad ## Job description At praxipal, we are building an AI-powered healthcare admin workforce to address the global shortage of medical staff. Medical assistants are too valuable to spend their days chasing callbacks, cleaning up schedules, sending repetitive messages, or wrestling with invoicing and documentation workflows. Staff should spend time on patients. That’s why we build Luna. Our AI receptionist, Luna, answers and automates phone calls and she’s loved by more than 100 medical practices. Right now, we’re expanding her from calls to end-to-end patient communication across any channel. Over the next years, we’ll grow her into an AI worker that automates all administrative processes in medical practices, embedded directly into the systems teams already use. We’re backed by one of Europe’s leading investors and are one of the fastest growing healthtech startups in Germany. Our team has previously worked and studied at Palantir, Amazon, SAP, the University of Cambridge, and Hasso Plattner Institute. We are hiring a Forward Deployed Engineer to take technical ownership of our most important customer deployments. ## THE ROLE This is a hands-on role with end-to-end responsibility for customer deployments and technical success. You will work directly with a subset of our customers, configure and customize our product to their specific environments, and ensure that Luna works reliably in real-world healthcare settings. You will also build automations and internal tooling that allow the forward deployed engineering team to onboard customers faster and more reliably over time. This role sits at the intersection of engineering, product, and customer reality. The role is on-site in Berlin and requires fluent German. ## WHAT YOU’LL DO Core Responsibilities (You will be the primary owner and decision-maker for the customers you support.) - Own the technical onboarding of new customers, from first deployment to stable production usage - Configure and customize Luna to fit different practice setups, workflows, and constraints - Implement customer-specific solutions where necessary and feed recurring patterns back into the core product - Act as the technical point of contact for your customers when things don’t behave as expected - Identify friction in onboarding and customer operations and build automations or tooling to remove it Project-Based Work - Build internal tools, scripts, and automations that help scale forward deployed engineering - Support Sales, Customer Success, and Marketing with technical insights, analytics, and targeted improvements - Help investigate and resolve production issues affecting customers, and turn learnings into lasting fixes ## WHAT WE’RE LOOKING FOR Must-Have - Hands-on programming experience - Proven ability to own software or technical systems end-to-end - Comfortable working directly with customers on technical topics - Fluent German (spoken and written) - Looking forward to working on-site in Berlin in a fast-moving environment in build-mode Nice-to-Have - Strong hands-on programming experience in TypeScript and/or Python - Prior experience in startups or scale-ups - Experience with observability and debugging tools (e.g. Sentry, Grafana, Langfuse) - Prior responsibility for customer-facing technical work - Experience improving operational or onboarding processes through automation ## LOCATION & COMPENSATION - Location: Berlin (100% on-site) - Competitive compensation: €65,000–€90,000 total compensation (cash + equity) - Office perks: A beautiful workspace in Berlin Mitte, complete with a ping pong table, PlayStation, and VR setup. - Team bonding: Regular get-togethers, happy hours and offsites. - Mobility: Deutschland-Ticket Jobticket - Health and productivity: Free dinners, subsidized lunches and sponsored Urban Sports Club subscription. If you want to shape the next generation of healthcare software with us, apply now. ## About praxipal ## Company Overview - **One-liner**: praxipal builds an AI-powered receptionist called Luna that automates patient communication end-to-end for dental and orthodontic practices. - **Entity Type**: Private (Seed stage, $6.7M raised in October 2025) - **Headquarters**: Berlin, Germany - **Founded**: 2024 - **Founders**: Daniel Woelki (CEO & Co-Founder), Martin Graf (CTO & Co-Founder), Niklas Kämmer (Founding Product Manager) ## Core Business - **Primary industry/industries**: Healthcare IT, AI-powered practice management, dental/orthodontic software - **Target customers**: B2B – dental practices and orthodontists in Germany (with plans to expand to other specialties) - **Mission or purpose statement**: “Building the healthcare workforce for tomorrow – with AI” to address the growing healthcare staff shortage and relieve administrative burden on medical staff. ## Products & Services - **[Luna – The AI Receptionist](https://www.praxipal.com/en)**: An AI agent that answers incoming calls, conducts natural conversations with patients, books/reschedules/cancels appointments directly in the practice management system (PMS), handles inquiries, and intelligently forwards complex requests to human staff. Available 24/7, integrates with existing phone systems and PMS (e.g., for dental/orthodontic software). Compliant with GDPR. Supports up to 80% of calls autonomously. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of **$6.7M** (Seed round closed October 10, 2025, with 6 investors) - **Notable Investors/Partners**: Not named in available sources; investors in the Seed round are undisclosed. Partners include dental/orthodontic PMS providers. - **Growth Signals**: - Headcount grew **+90% YoY** (from ~6 to 12 employees) - **+11.8% monthly employee growth** - Already loved by **more than 100 dental practices and orthodontists** - Actively hiring for 11 open positions (as of mid-2026) - Expanding to other medical specialties and additional practice software integrations ## Competitive Advantages - **Deep PMS integration**: Luna books, reschedules, and cancels appointments directly within the practice software – no copy-paste or manual data entry. - **Domain specialization**: Built specifically for dental and orthodontic workflows, understanding complex scheduling rules (e.g., bracket repairs, follow-up visits). - **GDPR compliance**: Designed for the German healthcare market with strict data protection agreements. - **Low friction adoption**: No phone system change required; simple call forwarding setup in ~15 minutes. - **24/7 availability**: Handles multiple simultaneous calls, reducing missed appointments and after-hours burden. ## Strategic Focus - **Current priorities**: Scale adoption across German dental/orthodontic practices, expand to other medical specialties (e.g., general medicine, physiotherapy), and integrate with additional PMS platforms. - **Growth direction**: Strengthen the AI’s capabilities for more complex patient interactions, expand team (especially engineering, customer success, and sales), and enter new European markets (already has presence in Portugal and Switzerland). ## Why Work Here - **Culture highlights**: Small, mission-driven team (12 employees) building AI to solve a real healthcare crisis. Emphasis on ownership and impact – every engineer contributes directly to product and patient outcomes. - **Remote/hybrid/office policy**: Mix of in-office (Berlin HQ) and remote roles. Several positions are listed as “Remote” (e.g., Customer Success Manager, Account Executive, Systemintegrator). Engineering roles may be in-office or hybrid. - **Notable perks or engineering culture**: - Fast-paced startup environment with flat hierarchy. - Technical team makes up **37%** of headcount (7 people in engineering/technical roles). - Active job postings for Senior Software Engineer, Forward Deployed Engineer, AI Automation Engineer – indicating strong investment in AI and product engineering. - Company values “real relief” for healthcare staff – employees work on a product with tangible social impact. ## Sources 1. [praxipal.com – Product overview](https://www.praxipal.com/en) 2. [praxipal.com – Team page](https://www.praxipal.com/en/team) 3. [LinkedIn – praxipal company page](https://www.linkedin.com/company/praxipal) 4. [Built In – praxipal careers & culture](https://builtin.com/company/praxipal) 5. [Ashby – praxipal jobs](https://jobs.ashbyhq.com/praxipal) ## Other roles at praxipal - [Founders Associate Working Student – Operations (m/f/d)](https://feeny.ai/job/founders-associate-working-student-operations-m-f-d-praxipal-berlin-rrcrzzz495w8) — Berlin, Germany - [Account Executive (m/f/d)](https://feeny.ai/job/account-executive-m-f-d-praxipal-berlin-rwtec5cbbrct) — Berlin, Germany - [Internship: Technical Onboarding (m/w/d)](https://feeny.ai/job/internship-technical-onboarding-m-w-d-praxipal-berlin-wjrvdm6tj9mk) — Berlin, Germany - [Customer Success Manager (m/f/d)](https://feeny.ai/job/customer-success-manager-m-f-d-praxipal-berlin-q7gzah5pper0) — Berlin, Germany - [(Senior) Systemadministrator - Schwerpunkt VoIP / Infrastruktur (m/f/d)](https://feeny.ai/job/senior-systemadministrator-schwerpunkt-voip-infrastruktur-m-f-d-praxipal-berlin-r7ysrsdhvbzz) — Berlin, Germany - [Technical Implementation Manager (m/f/d)](https://feeny.ai/job/technical-implementation-manager-m-f-d-praxipal-berlin-eps0thk5r5rb) — Berlin, Germany - [Forward Deployed Engineer Working Student (m/f/d)](https://feeny.ai/job/forward-deployed-engineer-working-student-m-f-d-praxipal-berlin-n3wkm6cnvc0n) — Berlin, Germany - [Technical Implementation Manager (m/f/d) - Remote](https://feeny.ai/job/technical-implementation-manager-m-f-d-remote-praxipal-berlin-fxr0d3xf3xds) — Berlin, Germany - [Senior Software Engineer (m/f/d)](https://feeny.ai/job/senior-software-engineer-m-f-d-praxipal-berlin-naxwd0kt9erz) — Berlin, Germany - [Forward Deployed Engineer (m/f/d)](https://feeny.ai/job/forward-deployed-engineer-m-f-d-limetax-berlin-hn0ff2fnrkm6) — Berlin, Germany