---
title: 'Forward Deployed Engineer at monday.com'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-monday-com-london-6g5eywr052td'
type: 'job'
last_seen: '2026-10-15'
---

# Forward Deployed Engineer at monday.com

- **Company:** [monday.com](https://feeny.ai/companies/monday-com)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/monday.com/296e8f84-0b6e-4a05-b74b-25126d2c3d0c

## Job description

[monday.com](http://monday.com) is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

## About the Role

We are looking for a Senior Forward Deployed Engineer to join our Professional Services team in London. You will own the technical delivery of solutions that embed the [monday.com](http://monday.com) AI Work Platform into a customer's enterprise tech stack through integration, custom application development, and agentic AI engineering. You will work directly with customers to turn business problems into production systems their businesses depend on. As a senior member of the team, you will set the technical direction of our most complex EMEA engagements, including outcome-based engagements where [monday.com](http://monday.com) delivers a working business result. You will also raise the technical bar of the London team and help shape the global Services tooling roadmap. Please note that this is a hybrid position with three days/week in our London office.

## Responsibilities

- Own the end-to-end technical design of complex, multi-workstream engagements: architecture, integration approach, security and governance, and the path from pilot to scale.
- Lead technical scoping before and after the sale: break a business problem into a deliverable solution, estimate effort and risk, and shape the delivery plan and the commercial model with account and deployment strategy teams.
- Deliver outcome-based engagements, where success is measured by the business result in production (throughput, cycle time, manual effort removed), not hours delivered. Define the success metrics, the operating model after go-live, and how the solution keeps improving.
- Engineer complex and agentic AI solutions using our developer tools, including the [monday.com](http://monday.com) API, MCP, and apps framework, to deliver data migrations, integrations with core enterprise systems (ERP, CRM, ITSM, data platforms), and custom applications.
- Lead technical consulting engagements for customers, applying industry knowledge in the areas of AI transformation, system scale, security, user governance, and data architecture.
- Navigate both complex engagements, where you execute defined technical scope within a delivery team, and standalone engagements, carrying customer communication, sequencing, and delivery yourself.
- Mentor and review the work of other engineers. Set standards for code quality, testing, documentation, and AI reliability across the team's builds.
- Produce the documentation, walkthroughs, and exit artifacts that let customers operate, maintain, and extend what you build.
- Advocate for customers with Product and R&D when their needs are not met, and help extend [monday.com](http://monday.com)'s product capabilities.
- Contribute to the global Services tooling roadmap and shared asset library: internal utilities, reusable components, and reference implementations that make each engagement faster than the last.

## Requirements

- 5+ years as a forward deployed engineer, software engineer, solutions engineer, or technical consultant in enterprise software, with a track record of leading hands-on technical delivery for external customers in complex enterprise environments.
- Breadth over specialisation: a strong engineer with AI depth who is comfortable across the stack, rather than a pure frontend or backend specialist.
- Fluency in Generative and Agentic AI development: LLM-based workflows, agent orchestration and tool use, context and retrieval design, with AI-assisted editors such as Cursor or Claude Code in daily use.
- Experience keeping AI reliable in production: evaluation harnesses, guardrails, human-in-the-loop review, tracing, and the failure modes that only show up once a system is live.
- Strong working knowledge of APIs (REST, GraphQL), webhooks, MCP, identity management (SCIM), and authentication protocols (SAML 2.0 / OAuth 2.0).
- Software development experience in TypeScript and JavaScript, with depth in React or Node.js; full-stack experience preferred.
- Hands-on experience in enterprise data mobility and integrations: the SQL, scripts, and n8n or Workato automations that migrate and transform customer data into target systems.
- Production engineering practice: version control, automated testing, CI/CD, and deployment to AWS, GCP, or Azure.
- Experience scoping and estimating technical work, and owning delivery against an agreed outcome, timeline, or commercial commitment.
- Consultative range and communication skills to understand a business problem, frame a solution for senior client stakeholders, and explain technical topics clearly to a non-technical audience.
- Adaptability across customers, technology stacks, and unfamiliar domains, with the resilience to absorb a change of direction mid-engagement.
- Comfortable running several engagements at once, with strong project management habits.
- Positive attitude, empathy, and high energy; takes initiative and learns new technology to go where the work is.
- Willingness to travel up to 20% of the time.
- BS or BA in Computer Science, Engineering, or a related field preferred; equivalent professional experience also considered.

## About monday.com

## Company Overview
- **One-liner**: monday.com is a global software company that develops a browser-based AI work platform to help teams manage their work, automate processes, and achieve more together.
- **Entity Type**: Public (Nasdaq: MNDY)
- **Headquarters**: Tel Aviv, Israel (with major offices in New York, London, Warsaw, Tokyo, Singapore, Melbourne, and Munich)
- **Founded**: February 2012 (originally as dapulse, rebranded to monday.com in 2017)
- **Founders**: Roy Mann and Eran Zinman

## Core Business
- **Primary industry/industries**: Process management, project management software, productivity software, team management, customer relationship management (CRM), collaborative software
- **Target customers**: B2B - serving over 250,000 customers globally, including over 60% of the Fortune 500
- **Mission or purpose statement**: "Shape how the world works" - helping teams get more work done with AI-powered tools that automate, build, and scale impact end-to-end.

## Products & Services
- **monday.com Work OS**: The core platform, a customizable, no-code work operating system for managing projects, workflows, and processes across teams and departments.
- **monday AI Platform**: An enterprise-grade AI infrastructure that allows users to build and deploy AI agents to automate tasks, with features like simulation mode, full user control, and a guarantee that customer data is never used to train AI models.
- **monday CRM**: A customer relationship management solution built on the Work OS.
- **monday Dev**: A product management tool tailored for software development teams.
- **monday Sales CRM**: A dedicated CRM for sales teams.
- **monday Marketer**: A work management solution for marketing teams.
- **Open API & Integrations**: An open platform allowing third-party developers to build custom views, dashboard widgets, automations, and integrations with other work apps.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. During its last private round in 2019, it was valued at $1.9 billion. The company went public in June 2021.
- **Key Metric**: Over $1.232 billion in annual revenue (2025), with over $1 billion in ARR.
- **Notable Investors/Partners**: Insight Partners, Sapphire Ventures, Hamilton Lane, HarbourVest Partners, ION Crossover Partners, and Vintage Investment Partners were key investors in its growth rounds.
- **Growth Signals**: The company has grown to over 3,155 employees (2025), serves over 250,000 customers, and is trusted by over 60% of the Fortune 500. It is aggressively expanding its AI capabilities with its new AI work platform and agent features.

## Competitive Advantages
- **Platform Stickiness**: monday.com is a highly customizable, no-code platform that becomes deeply embedded in a customer's daily workflows, creating high switching costs.
- **Data Privacy & Trust**: The company explicitly states that customer data is never used to train AI models, a major differentiator for enterprise clients concerned with data security.
- **Enterprise-Grade Security**: Offers robust security, governance, permissions, and compliance features, making it a trusted partner for large organizations.
- **Strong Brand & Scale**: With over 1 billion in ARR and a massive customer base, the company has significant resources for R&D and market expansion.

## Strategic Focus
- **AI-First Platform**: monday.com is pivoting heavily to become "The AI Work Platform for People & Agents," allowing users to build, validate, and deploy AI agents to automate work. This is the company's primary growth vector.
- **Expanding Enterprise Footprint**: Deepening its penetration into large enterprises by offering a secure, scalable, and customizable platform.
- **Product Ecosystem Growth**: Continuously expanding its suite of specialized products (CRM, Dev, Marketer) to capture more of the enterprise software market.

## Why Work Here
- **Product-First Culture**: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
- **Impact & Ownership**: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
- **Hybrid Work Model**: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
- **Career Growth**: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
- **Global & Diverse Team**: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
- **Strong Financial Health**: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

## Sources
1. [monday.com Careers Page](https://monday.com/careers)
2. [monday.com Official Website](https://www.monday.com/)
3. [Built In - monday.com Company Profile](https://builtin.com/company/mondaycom)
4. [Wikipedia - Monday.com](https://en.wikipedia.org/wiki/monday.com)
5. [LinkedIn - monday.com](https://uk.linkedin.com/company/mondaydotcom)

## Other roles at monday.com

- [Customer Success Manager - Israel Market](https://feeny.ai/job/customer-success-manager-israel-market-monday-com-tel-aviv-3k21g31x6y9c) — Tel Aviv, Israel
- [Senior Channel Account Manager - SEA](https://feeny.ai/job/senior-channel-account-manager-sea-monday-com-singapore-em4d9514shdk) — Singapore
- [People Tech Product Manager, AI & Systems](https://feeny.ai/job/people-tech-product-manager-ai-systems-monday-com-tel-aviv-d20x55svecxn) — Tel Aviv, Israel
- [Senior Platform Engineer (Infra Platform)](https://feeny.ai/job/senior-platform-engineer-infra-platform-monday-com-tel-aviv-fh057cwyr89a) — Tel Aviv, Israel
- [Senior Partner Solution Architect - APJ](https://feeny.ai/job/senior-partner-solution-architect-apj-monday-com-sydney-7k0xwd3ec580) — Sydney, Australia
- [Product Lead - External Agents](https://feeny.ai/job/product-lead-external-agents-monday-com-tel-aviv-y4dr0k50hhm4) — Tel Aviv, Israel
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- [Applied AI Engineer – Sidekick](https://feeny.ai/job/applied-ai-engineer-sidekick-monday-com-tel-aviv-z3qdk5xncgdk) — Tel Aviv, Israel
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