--- title: 'Forward Deployed Engineer (Remote) at Telnyx' canonical: 'https://feeny.ai/job/forward-deployed-engineer-remote-telnyx-united-states-804n9b5dnj0g' type: 'job' last_seen: '2026-09-05' --- # Forward Deployed Engineer (Remote) at Telnyx - **Company:** Telnyx - **Location:** United States - **Work type:** remote - **Posted:** 2026-03-06 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/telnyx54/jobs/7638348003 ## Job description ## About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a [private, global, multi-cloud IP network](https://telnyx.com/our-network), to bringing [hyperlocal edge](https://telnyx.com/resources/about-edge-connectivity) technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. ## The Role We're looking for a Forward Deployed Engineer to join our team. You'll embed directly with enterprise customers to architect and ship production systems on Telnyx's global network—voice, messaging, AI, and wireless. This isn't about demoing products; it's about building real solutions that work at scale. This role would suit a technical professional who thrives at the intersection of engineering and customer success. You're equally comfortable debugging SIP traces as you are leading a whiteboard session with a customer's engineering team. The ability to own outcomes from POC to production go-live is essential. This role has 10–30% travel to customer sites for deployments, workshops, and escalations. ## Responsibilities - Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand - Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC - Lead POCs, pilots, and production launches from whiteboard to go-live - Own customer outcomes—stay engaged until the solution is live and stable - Collaborate directly with Product and Engineering to shape the roadmap based on field insights - Create clear technical documentation, runbooks, and maintainable solutions for handoff - Troubleshoot and resolve complex integration issues alongside customer teams ## What We Are Looking For - CS degree or equivalent experience - 3+ years building software or doing technical consulting - Proficiency in multiple languages: Python, Node.js, Go—you're more dangerous in some than others - Strong API fluency, event-driven thinking, and cloud-native instincts - Exposure to SIP, WebRTC, or real-time voice/messaging systems - Ability to translate "it's not working" into root cause - Comfortable working on customer sites and in high-stakes technical conversations Bonus Points For - Experience with AI voice assistants, STT, or LLM-based conversational systems - SQL proficiency (Postgres, MySQL, Oracle) - ETL and data wrangling experience - DevOps fundamentals (Docker, Kubernetes, CI/CD) - Background in telecom, CPaaS, or high-growth SaaS - Security mindset (IAM, encryption, audit logging) ## #LI-RH1 ## About Telnyx ## Core Business - **Primary industry**: Telecommunications / AI Infrastructure - **Target customers**: B2B – developers, enterprises, and communications service providers building voice AI agents, programmable voice, messaging, and IoT solutions. - **Mission or purpose**: To own the full stack from carrier network to AI inference so that customers can build real-time voice AI agents with no handoffs, no lag, and carrier-grade reliability. ## Products & Services - **Voice AI Agents**: Carrier-native voice AI with bundled STT (speech-to-text), LLM inference, and TTS (text-to-speech) on a Tier-1 network. Priced at $0.05/min for the full bundle. - **SIP Trunking**: Elastic SIP trunking for enterprise voice, outbound from $0.005/min, inbound from $0.0035/min. - **Programmable Voice & Messaging (SMS/MMS)**: RESTful APIs for call control, conferencing, recording, and SMS/MMS from $0.004 per outbound message. - **AI Inference**: Edge-deployed GPU inference for voice and text AI, with per-token pricing or x402 pay-per-call. - **Wireless (Mobile IoT)**: Programmable eSIM and roaming for IoT devices. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Annual revenue estimated at $16.0M (LinkedIn); total funding raised $2.1M. - **Notable Investors/Partners**: Not publicly disclosed (only 2 prior funding rounds mentioned, lead investors unknown). - **Growth Signals**: Headcount grew 21.5% YoY to ~300 employees; 121 active job postings (monthly job postings +27.4%, quarterly +202.5%, yearly +830.8%); operates in 34 countries; customer base includes 14,000+ industry-leading companies (Alibaba, Neon Health, etc.). ## Competitive Advantages - **Full-stack ownership**: Telnyx owns its carrier network (CLEC licenses, STIR/SHAKEN A-level) and co-locates GPU compute at the telco edge, bypassing the public internet for low-latency voice AI. - **Single vendor for voice AI**: Bundles SIP, STT, LLM, and TTS – no need to stitch together multiple providers. - **Compliance by default**: Holds HIPAA, SOC 2 Type II, GDPR, ISO 27001, and PCI DSS certifications; built-in programmatic compliance (10DLC/KYC). - **Private global network**: Operates a private IP network across 40+ countries, ensuring deterministic routing and high-quality audio. ## Strategic Focus - **Voice AI agents**: Deep investment in real-time conversational AI infrastructure, including machine-readable evaluation endpoints and benchmark tools for developers. - **Global expansion**: Continues to add PoPs and data center locations (Amsterdam, Dublin, Warsaw, Bangalore, etc.) to reduce latency. - **AI-native platform**: Building autonomous orchestration for agent-to-agent workflows and inference at the edge. ## Why Work Here - **Work flexibility**: Remote-first with in-person options in Austin, Amsterdam, Dublin, and Warsaw. Many roles are fully remote. - **Culture & perks**: Unlimited personal time off, healthcare benefits (US, UK, Ireland), 401(k) matching (US), equity, commuter benefits, free snacks/drinks in offices. - **Growth opportunities**: Strong promotion policies with customized development tracks; apprenticeship programs; job training and conferences. - **Engineering culture**: Heavy investment in Elixir, Python, and AI infrastructure; open-source contributions (GitHub, npm); collaborative teams across time zones. - **Global team**: 300+ employees across 34 countries with a diverse, inclusive hiring approach. ## Sources 1. [Telnyx Official Website](https://telnyx.com/) 2. [Telnyx Careers Page](https://telnyx.com/careers) 3. [LinkedIn Company Profile](https://www.linkedin.com/company/telnyx) 4. [Built In Company Profile](https://builtin.com/company/telnyx) 5. 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