--- title: 'Forward Deployed Engineer at Scaled Cognition' canonical: 'https://feeny.ai/job/forward-deployed-engineer-scaled-cognition-mountain-view-esfd4nyv4911' type: 'job' last_seen: '2026-10-19' --- # Forward Deployed Engineer at Scaled Cognition - **Company:** Scaled Cognition - **Location:** Mountain View, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-01-29 - **Last confirmed live:** 2026-10-19 - **Apply:** https://jobs.ashbyhq.com/scaled-cognition/60490c44-de4d-49e9-b0d7-42ce4163382c/application **Skills:** Python, AI Agent Development, Software Engineering > Design and build domain-specific AI agents for enterprise customers, working directly with clients to understand challenges and collaborate with research teams to expand model capabilities. The role involves deploying deterministic AI systems, creating evaluation frameworks, and partnering with product teams to ship... ## Job description Scaled Cognition is the world’s only model lab dedicated exclusively to customer experience and pioneering agentic models purpose-built for reliable action-taking enterprise applications. Backed by Khosla Ventures, the company’s flagship Agentic Pretrained Transformer (APT) eliminates hallucinations, enforces enterprise policies and increases reliability in real-world CX workflows. Founded by serial AI entrepreneurs, former Microsoft Corporate Vice President of Conversational AI Dan Roth, and UC Berkeley AI Professor Dan Klein, and built by a team of world-class PhD researchers and engineers, Scaled Cognition advances the science of agentic AI to deliver safe, policy-aligned automation that enterprises can trust. As a Forward Deployed Engineer, you'll have significant autonomy to build, test, and deploy AI agents that solve real problems across industries. You'll work directly with customers to understand their challenges, collaborate with our research team to push the boundaries of what's possible, and partner with product and engineering to ship solutions that work. This isn't about prompt engineering or wrapping existing LLMs. You'll be working with a novel model architecture that reasons deterministically—building the future of reliable AI agents from the ground up. As a Forward Deployed Engineer at Scaled Cognition you will: - Design and build AI agents for customers across finance, healthcare, legal, operations, and more—tailored to their specific domain requirements - Work with the research team to expand our models' reasoning capabilities and add new domains of expertise - Partner directly with customers to iterate on implementations, gathering feedback that shapes our platform roadmap - Build robust evaluation frameworks to rigorously test agent performance and reliability across edge cases - Create reusable patterns and tools that make it easier to deploy agents in new domains Example projects could include: - A multilingual banking support agent that handles account inquiries, financial transactions, and compliance workflows across 12+ languages - A retail agent that manages complex product customization requests, inventory checks, and order modifications in real-time - A telecommunications agent that diagnoses hardware issues, walks customers through troubleshooting steps, and escalates to technicians when needed You might be the right person for the job if you: - Love working directly with customers and translating their needs into technical solutions - Are excited about building agentic systems and exploring what's possible at the frontier of AI capabilities - Thrive in ambiguous environments where you have the autonomy to define the path forward Key Qualifications: - Have 3+ years of experience as a software engineer, with a track record of shipping production systems - Strong Python skills and familiarity with modern AI agent development - Previous experience in a customer-facing technical role (solutions engineer, forward deployed engineer, etc.) ## About Scaled Cognition ## Company Overview - **One-liner**: Scaled Cognition builds a frontier model for customer service that eliminates hallucinations, delivering super-reliable, policy-compliant AI agents for enterprise CX. - **Entity Type**: Private (Series A, led by Khosla Ventures) - **Headquarters**: Mountain View, California, USA - **Founded**: 2023 - **Founders**: Dan Roth (CEO), Dan Klein (CTO), Damon Pender (CFO) ## Core Business - Primary industry: Enterprise AI / Customer Service (CX) - Target customers: Large enterprises and brands that need trustworthy, audit-proof AI for customer-facing operations (B2B, Enterprise) - Mission: Deliver “Super‑Reliable Intelligence” – AI that can be trusted to act on behalf of enterprises accurately, consistently, and at scale. ## Products & Services - **APT (Agent‑Powered Technology)**: A hallucination‑free frontier model purpose‑built for CX. Offers a standard, stateless RESTful API that enforces policies, permissions, and business logic architecturally. Supports no‑code, low‑code, and SDK‑based agent building. Can be deployed in the cloud, in the customer’s VPC, or on‑premises. - **GenAPI™ Simulation**: A testing framework that runs thousands of simulated CX scenarios to validate agent correctness, policy adherence, and reliability before production. - **Agent Evaluator**: Generates evaluation reports with correctness scores, policy compliance gaps, and reliability patterns across large scenario sets. - **Agent Monitoring**: Continuous production monitoring to detect drift, policy violations, and anomalies. - **Platform Authoring & Validation Tools**: Tools for building agents with no‑code/low‑code, and for validating them with simulation, plus professional services from the research team. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding amount not publicly available; known rounds include a Seed round, a Corporate Round led by Genesys (Oct 2025), and a Series A led by Khosla Ventures (announced on website) - **Notable Investors/Partners**: Khosla Ventures (lead, Series A), Genesys (corporate round investor), plus partners mentioned as “backed by Vinod Khosla, Genesys, and partners” [scaledcognition.com] - **Growth Signals**: - Employee headcount of 27 with +61.9% year‑over‑year growth and +6.2% monthly growth [LinkedIn] - Workforce heavily research‑oriented: 21% of employees in Research, 29% in Technical roles - Talent drawn from top labs/companies (Microsoft, Amazon, Google, Meta, etc.) - Active job postings (4 open roles as of profile date) with +300% year‑over‑year posting growth ## Competitive Advantages - **Architecture‑enforced reliability**: Unlike general‑purpose models (which can only be prompted), Scaled Cognition’s model has policies and business logic baked into its architecture – “policies that can’t be broken” and hallucination‑free by design. - **Full stack for CX**: Offers end‑to‑end simulation, validation, monitoring, and deployment tools purpose‑built for customer service, not a repurposed general‑purpose model. - **Ownership & control**: All prompts, policies, and business logic stay with the customer; models can be deployed in‑house, providing security and compliance for enterprises. - **Research‑backed engineering**: Team includes world‑class AI researchers (e.g., company describes itself as “world‑class researchers and engineers who ship fast”) and has produced a model that achieves “Pass100” reliability (same correct answer across 100 identical scenarios). ## Strategic Focus - Continue research and development to close the gap between general‑purpose AI and enterprise reliability requirements - Accelerate team growth across Research, Engineering, Product, and Go‑to‑Market [careers page] - Expand enterprise adoption and on‑premises deployments - Strengthen partnerships with leading CX platforms (e.g., Genesys) and enterprise infrastructure providers ## Why Work Here - **Mission‑driven culture**: Building “Super‑Reliable Intelligence” that enterprises can trust – a defining challenge in the current AI era. - **Scientific rigor + startup velocity**: Described as “no bureaucracy, no ego – just hard problems and the people solving them”; a bias for action and iterative shipping. - **Top‑tier team**: Colleagues from leading AI labs (Microsoft, Google, Amazon, Meta) and universities; deep research culture integrated with product engineering. - **Flexible work**: Roles based in Los Angeles and Mountain View; likely hybrid/on‑site given location requirements on careers page. - **Growth opportunity**: Rapidly scaling company (61% employee growth YoY) with open roles across multiple functions, offering impact on foundational AI for enterprise. - **Perks**: Not detailed, but emphasis on ownership of your work, direct impact on the product, and the chance to shape the future of enterprise AI. ## Sources 1. [scaledcognition.com](https://www.scaledcognition.com/) 2. [scaledcognition.com/careers](https://www.scaledcognition.com/careers) 3. [scaledcognition.com/about](https://www.scaledcognition.com/about) 4. [linkedin.com/company/scaledcognition](https://www.linkedin.com/company/scaledcognition) 5. [theorg.com/org/scaled-cognition](https://theorg.com/org/scaled-cognition) ## Other roles at Scaled Cognition - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-scaled-cognition-new-york-nzn2ybnmwmdc) — New York, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-scaled-cognition-mountain-view-9p14mcp0bfdr) — Mountain View, CA - [Software Engineer, Product](https://feeny.ai/job/software-engineer-product-scaled-cognition-mountain-view-b56dqs50bwrq) — Mountain View, CA - [Software Engineer, Infrastructure](https://feeny.ai/job/software-engineer-infrastructure-scaled-cognition-new-york-rkmw96x31626) — New York, NY - [Research Scientist](https://feeny.ai/job/research-scientist-scaled-cognition-mountain-view-fr7g6zq8spn4) — Mountain View, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-foxglove-south-korea-m840bbetsxe0) — South Korea - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-foxglove-hong-kong-tzj8c9vnpwmk) — Hong Kong, China - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-keboola-prague-53faxes3b2hp) — Prague, Czech Republic - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-66degrees-bengaluru-04afaam55rw4) — Bengaluru, India - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-onebrief-united-states-tnabc3c4c451) — United States