--- title: 'Forward Deployed Engineer (US Based) at Duvo Inc' canonical: 'https://feeny.ai/job/forward-deployed-engineer-us-based-duvo-inc-united-states-3m23pq4m0dw6' type: 'job' last_seen: '2026-09-11' --- # Forward Deployed Engineer (US Based) at Duvo Inc - **Company:** Duvo Inc - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/duvo/23feed80-3cae-4a73-a578-780ed0bc0f4a ## Job description Forward Deployed Engineer ## About the role FDEs are how Duvo brings AI to life inside our customers. You sit at the front line, map their workflows on the Duvo platform, improve the underlying processes, and turn the result into running agents that deliver tangible business impact. Scoping, build, debug, handover, expansion. You own the customer outcome end to end and you own the relationship that goes with it. You won't write the core product. You will write the glue: integration scripts, agent configurations, data transformations, prototypes, whatever it takes to get an agent running against a customer's actual systems. You'll spend real time inside their stack and inside their team. If you like the messy middle between AI, process, and customer, this is the role. You will be deployed directly with our clients, mostly in onsite/hybrid mode of work, you will travel a lot. ## What you'll do - Embed with customers from kickoff through go-live and beyond - Map customer workflows directly on the Duvo platform and decide what's worth automating, what's worth fixing first, and what's blocked - Improve the underlying processes where it matters. Don't automate broken flows, redesign them - Translate business logic into agent behavior: actions, decision rules, exception paths, fallbacks - Configure and ship agents against real customer systems (ERPs, portals, spreadsheets, email, custom tools) - Write integration code, scripts, and prototypes when the situation calls for it - Debug live agents in production environments and iterate quickly - Build and own the working relationship with customer stakeholders, from operators to sponsors - Run working sessions, hold your own with technical counterparts, and earn the right to push back - Make AI real for the customer. Move them from pilot energy to measurable business outcomes - Capture reusable patterns, templates, and runbooks so the next deployment is faster - Send recurring workflow patterns back to Product and Engineering as real signal What success looks like - Multiple agents in production across clients, with measurable business impact - Customers point to specific KPIs that moved because of your work - Customers treat you as a trusted operator and want you in the room - Process improvements you drove are visible in the customer's day-to-day, not just in the agent - Transformation Managers want you on their hardest accounts - Accounts you own expand because the relationship and the results are both there - Each deployment is faster than the last because you've left behind reusable assets ## Who you are ## Experience 5+ years in roles where you've shipped against real customer environments. We're prioritizing AI-native candidates: people who have been building, deploying, or operating AI and agentic systems in customer-facing settings, not adjacent to them. Likely backgrounds: - Forward-deployed engineering or solutions engineering at an AI-first company - Applied AI / ML engineering with direct customer exposure - Technical consulting on AI or automation projects where you owned delivery and the client relationship - Operations or product roles where you've built and shipped AI-powered tooling against messy real-world systems Retail, e-commerce, or CPG background is a strong plus. Fluency in any operational domain (supply chain, procurement, category management, merchandising, finance ops, supplier management, warehousing) helps you ramp faster on customer accounts. What matters most is that you can pick up a new business quickly, see how to improve it, and build something with AI that actually works. ## Skills - Hands-on with modern AI tooling: LLMs, agent frameworks, prompt engineering, evals, MCP, retrieval - Strong systems thinking and engineering judgment - Process design instinct. You can spot waste, redundancy, and bad handoffs and propose something better - Comfortable in code-adjacent territory: SQL, Python or JS scripting, APIs, JSON, webhooks, light data work - Familiarity with ERPs and enterprise stacks is a plus - Able to lead a working session, manage a stakeholder, push back on bad scope, and explain trade-offs without hiding behind jargon - Fluent English. Additional European languages are a plus Mindset - Bias to ship - Comfortable with ambiguity, half-built systems, and changing requirements - Low ego, high standards - Customer-obsessed. You build trust by being useful, not by being polished - Commercially aware and able to help customers believe in what you're building - Honest about what's working and what isn't ## What we offer - A small, sharp team that values ownership and candor - Real product and culture leverage from day one - Customer-facing impact: your work ships and moves the business - Competitive comp including equity - Option to trade cash for equity ## How we hire We respect your time and aim to move fast: - Hiring Manager call (online, 30 min). We'll talk about you, how you think and whether there's mutual fit. - Case study ( ~4 hours). Ship something small to production with us and see how we work together. Fully compensated - Final interview (online, 30min) We're not looking for perfection. We're looking for someone who can walk into a customer's operation, figure out what matters, fix the process, ship the agent, and turn AI into outcomes the business can feel. ## About Duvo Inc ## Company Overview - **One-liner**: Duvo is an agentic operations platform that maps, optimizes, and runs real-world operational workflows for retail, FMCG, and CPG companies. - **Entity Type**: Private (Series A) - **Headquarters**: Primarily London, UK, with a significant presence in Prague, Czechia - **Founded**: 2025 - **Founders**: Tomáš Čupr, Marek Paris, Karel Holub, Ondřej Romancov, Simon Ammann ## Core Business - **Primary Industries**: Enterprise AI / Operations Automation / Retail & CPG Technology - **Target Customers**: Large retailers, FMCG (Fast-Moving Consumer Goods) and CPG (Consumer Packaged Goods) companies, multi-billion-€ enterprises - **Mission/Purpose**: To deploy into live operations, map what is real, fix what is broken, and run the better version — bridging the gap between enterprise systems (SAP, ERP, supplier portals) and the actual work that keeps a business running. ## Products & Services - **Duvo Platform (Agentic Operations Platform)**: A SaaS platform that maps real-world processes (using Duvo Clarity), designs improved operating models, and then runs approved workflows across SAP, ERP, supplier portals, email, spreadsheets, web tools, files, and internal systems using AI agents. It supports messy enterprise environments where APIs are incomplete by combining hosted connections, browser automation, custom MCP servers, and human approval gates. Features include RBAC, SSO, audit trails, policy gates, and human-in-the-loop review. [duvo.ai](https://www.duvo.ai/) - **Primary Use Cases**: Supplier onboarding and compliance documentation; Purchase order creation, confirmation, and exception handling; Invoice matching, deductions, and finance operations; Inventory availability and replenishment; Price list updates and promo guardrails; Master data and SKU onboarding. [duvo.ai](https://www.duvo.ai/) ## Market Standing - **Valuation**: Not publicly disclosed (raised $16M in December 2025) - **Total Funding**: ~$16M (Series A, led by Index Ventures, with participation from Northzone and Credo Ventures) [duvo.ai](https://www.duvo.ai/company) - **Key Metric**: ~€10M+ annualised impact shipped in live operations; 3 multi-billion-€ retailers in production [duvo.ai](https://www.duvo.ai/company) - **Notable Investors/Partners**: Index Ventures (lead), Northzone, Credo Ventures [linkedin.com](https://www.linkedin.com/company/duvo-ai) - **Growth Signals**: Founded in 2025 by the team behind Rohlík (a $1.5B grocery retailer); already has 3 multi-billion-€ retailers in production; SOC 2 Type II and ISO 27001 certified; growing headcount from ~40 people; operating across Europe and the US. [duvo.ai](https://www.duvo.ai/company) ## Competitive Advantages - **Deep Domain Expertise**: Founders built a $1.5 billion retailer (Rohlík) — they lived the exact operational pain they now solve. They don't theorize about operations; they've been inside them at 3 AM when shipments fail [duvo.ai](https://www.duvo.ai/company). - **Process Truth**: The platform maps what *actually* happens (not what an org chart says), including work that lives across SAP, spreadsheets, email threads, and supplier portals. - **Full Stack Operations**: Combines process mapping, process improvement, compliance, and execution into one platform — unlike point solutions (Zapier, UiPath) or generic AI agent frameworks (LangGraph, CrewAI). - **Enterprise Ready**: SOC 2 Type II and ISO 27001 certified with end-to-end encryption, RBAC, SSO, and audit trails — built for large, regulated retailers. [duvo.ai](https://www.duvo.ai/about-us) - **Predictable Pricing**: One subscription — no token bills — giving customers control over what runs vs. what waits for human approval. [linkedin.com](https://www.linkedin.com/company/duvo-ai) ## Strategic Focus - **Scaling Deployments**: Moving from 3 anchor retail customers to broader commercial expansion across Europe and the US. - **Product Depth**: Continuing to build out the agentic operations platform, likely expanding the library of pre-built retail/CPG workflows and system integrations. - **Hiring Builders**: Actively recruiting "operators and builders" — forward-deployed engineers, product engineers, SREs, AI platform engineers — who will deploy directly into live enterprise environments. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/duvo) - **Go-to-Market**: Building out sales, pre-sales, and partnerships teams (with roles in London and New York) to capture the large retail/FMCG/CPG automation market. ## Why Work Here - **"Operators and Builders in the Same Room"**: Company culture emphasizes building and deploying into real, messy operations — not just building demos. The team is ~40 people across Europe and the US who "would rather deploy into a live operation than theorize about one." [duvo.ai](https://www.duvo.ai/company) - **Remote-First (with EU/UK timezone preference)**: All 22 open roles are remote, with a base out of London (and a Prague office). Locations include London, New York, Prague, and remote across EU/UK. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/duvo) - **High Impact from Day One**: Work directly with multi-billion-€ retailers on mission-critical supply chain, finance, and logistics operations — not internal tools. - **Fast-Growing, Well-Funded Startup**: Backed by top-tier VCs (Index Ventures, Northzone) with $16M raised in Dec 2025, giving strong runways and growth trajectory. [duvo.ai](https://www.duvo.ai/company) - **Strong Engineering Culture**: Offers equity; competitive salaries (e.g., €110K–€220K for Product Engineers, €150K–$200K for US-based roles); roles span Product Engineering, AI Platform Engineering, Site Reliability, and Forward Deployed Engineering. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/duvo) - **Real Autonomy**: The "Team" section and job descriptions stress that you map, fix, and run — not just ticket-push. You own outcomes across the full stack. - **Security & Compliance as a Given**: SOC 2 Type II and ISO 27001 certified — engineers build on a solid compliance foundation. ## Sources 1. [duvo.ai - Company & Careers](https://www.duvo.ai/company) 2. [duvo.ai - Product Page](https://www.duvo.ai/) 3. [duvo.ai - About Us / Security](https://www.duvo.ai/about-us) 4. [jobs.ashbyhq.com - Duvo Open Positions](https://jobs.ashbyhq.com/duvo) 5. [linkedin.com - Duvo Company Profile](https://www.linkedin.com/company/duvo-ai) ## Other roles at Duvo Inc - [Transformation Strategist (EU/UK Based - Remote)](https://feeny.ai/job/transformation-strategist-eu-uk-based-remote-duvo-inc-europe-united-kingdom-m1tchhwx0gyq) — Europe / United Kingdom - [Transformation Strategist (US Based - Remote)](https://feeny.ai/job/transformation-strategist-us-based-remote-duvo-inc-united-states-wxqnx0z8aq95) — United States - [Senior Account Executive (EU/UK Based - Remote)](https://feeny.ai/job/senior-account-executive-eu-uk-based-remote-duvo-inc-prague-nq8krh0pbk0z) — Prague - [Pre-sales Engineer (US Based - Remote)](https://feeny.ai/job/pre-sales-engineer-us-based-remote-duvo-inc-united-states-2amf1625rtz8) — United States - [Senior Transformation Strategist (US Based - Remote)](https://feeny.ai/job/senior-transformation-strategist-us-based-remote-duvo-inc-united-states-gc3d27jjzbcy) — United States - [Pre-sales Engineer (EU/UK Based - Remote)](https://feeny.ai/job/pre-sales-engineer-eu-uk-based-remote-duvo-inc-europe-united-kingdom-anf1rh31fqv7) — Europe / United Kingdom - [Growth Generalist (US Based - Remote)](https://feeny.ai/job/growth-generalist-us-based-remote-duvo-inc-united-states-a8qbdz7za57h) — United States - [Data Engineer (EU/UK Based - Remote)](https://feeny.ai/job/data-engineer-eu-uk-based-remote-duvo-inc-europe-united-kingdom-fa6d018vex03) — Europe / United Kingdom - [Agent Experience Engineer (EU/UK Based - Remote)](https://feeny.ai/job/agent-experience-engineer-eu-uk-based-remote-duvo-inc-london-j2ykfn2m1pk4) — London, United Kingdom - [Partner Manager (EU/UK based - remote)](https://feeny.ai/job/partner-manager-eu-uk-based-remote-duvo-inc-london-5d8n90kd6fev) — London, United Kingdom