--- title: 'Forward Deployed Engineer at Vooma' canonical: 'https://feeny.ai/job/forward-deployed-engineer-vooma-san-francisco-mk1a16mfcttd' type: 'job' last_seen: '2026-09-08' --- # Forward Deployed Engineer at Vooma - **Company:** Vooma - **Location:** San Francisco, CA - **Compensation:** $100k–$200k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-05-29 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/vooma/19e61d82-8d3d-453d-815d-051bf1fc57d3 ## Job description ## ABOUT VOOMA Enterprise software is in the midst of a revolution. The world is shifting from "systems of record" to "systems of automation" - LLM powered agents and orchestrators that perform complex business tasks on behalf of and in concert with humans, with increasing levels of autonomy. Vooma's mission is to build the AI orchestration platform for America's $800+ BN trucking industry. Everything we touch in the physical world is moved on a truck - it's the backbone of the US economy. Yet logistics today is still extremely manual, which makes it one of the hungriest industries for the shift toward AI Agents. At Vooma, the products you'll build will help freight brokers and trucking companies win more business and seamlessly execute freight. Our AI agents operate across voice, email and text to automate critical workflows across the load lifecycle. Vooma is backed by top-tier investors including Index Ventures, Craft Ventures, Y-Combinator, and CEOs, founders and executives from the logistics industry. ## ABOUT THE ROLE Your role, should you choose to join us, will be a Forward Deployed Engineer on our founding team. This is where the rubber meets the road. You'll be the bridge between our cutting-edge AI agent technology and the real-world systems that power America's freight industry. You'll work directly with enterprise customers to design, build, and deploy custom integrations that bring our AI agents to life in their day-to-day operations. You're a good fit if you're the type of person that is known by your peers to move mountains and make progress, no matter the circumstances. You thrive on customer interaction, love solving complex technical puzzles, and get energized by seeing your code make an immediate impact on billion-dollar businesses. ## YOUR RESPONSIBILITIES WILL INCLUDE: - Run discovery sessions with freight brokers, carriers, and 3PL IT teams to nail down pain points, data sources, and success metrics - Design end-to-end solutions - map data flows, select the right models, and create integration architectures that survive contact with legacy TMS/ERP systems - Build & ship rapidly - write clean code (Python/TypeScript), stand up APIs, webhooks, and ETL pipelines that seamlessly connect Vooma agents to customer systems - Iterate fast - release small, validate in production, tighten feedback loops, and eliminate ineffective features early - Own testing and rollout - craft comprehensive test suites, run UAT with operations teams, squash edge-case bugs, and drive go-live success - Coach customers - document workflows, train users, and create playbooks that ensure solutions stick after handoff - Project-manage engagements - set realistic timelines, surface risks early, coordinate cross-functional stakeholders, and keep executives informed - Act as technical first responder during the critical first 90 days in production - triage issues, patch integrations, and optimize models based on real traffic ## MUST HAVES: - Full-stack builder mindset - comfortable moving between backend APIs and frontend interfaces - Integration expertise - fluent in REST/GraphQL, webhooks, message queues, and authentication schemes (OAuth2, SAML, etc.) - LLM/agent experience - hands-on with prompt engineering, vector search, and evaluation metrics; can translate business logic into agent workflows - Customer empathy + communication skills - can seamlessly switch between C-suite strategy discussions and ops-floor technical details - Rapid prototyping habit - bias for action, willing to hack, test, and refactor under tight deadlines - Structured problem-solving - break complex logistics processes into modular components, spot edge cases early, and make data-driven decisions - Ownership mentality - when you see blockers, you unblock them; no "not my job" mindset - Thrives in ambiguity - comfortable with evolving specs, shifting requirements, and fast-paced startup environment - Travel flexibility - willing to spend up to 25% of time on-site to de-risk deployments and build customer relationships ## NICE-TO-HAVES: - Experience in logistics, supply chain, or transportation technology - Familiarity with telephony APIs (Twilio, etc.) - Data science background for model fine-tuning and optimization - Previous experience in customer-facing technical roles ## WHY YOU'LL LOVE WORKING HERE - Rare opportunity to join a formidable team building an enduring company - Direct impact - your code will immediately transform how billion-dollar logistics companies operate - Cutting-edge technology - work with the latest in agentic AI using modern stacks (Next.js, GraphQL, Node, OpenAI, Anthropic) - Competitive compensation with significant equity upside potential - Comprehensive benefits including medical, dental, and vision coverage - In-person collaboration in San Francisco with a talented, experienced founding team - Customer-centric culture - work directly with enterprise customers and see the immediate impact of your solutions This role is based in person in San Francisco, CA (not remote). We are also open to candidates located in strategic US freight hubs (Chicago, Dallas, Atlanta). ## About Vooma ## Company Overview - **One-liner**: Vooma provides an AI agent platform for logistics brokers and carriers that automates back-office workflows like quoting, load building, scheduling, covering, and tracking freight. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Mike Carter and Jesse Buckingham ## Core Business - **Primary industries**: Logistics technology, freight brokerage, supply chain automation - **Target customers**: B2B — 3PLs, freight brokers, freight forwarders, and carriers - **Mission / purpose**: Help logistics companies win and move more freight by deploying AI agents that automate repetitive manual tasks, allowing teams to focus on service, speed, and scale. ## Products & Services - **Vooma Platform (Quote to Cash)**: A unified AI agent platform that covers the entire freight lifecycle: - **Build**: Automatically extracts shipment details from emails, PDFs, and spreadsheets, incorporating tribal knowledge to build accurate loads in a TMS. - **Quote**: Reads incoming quote requests, connects to pricing engines/rate history, and helps respond to customers instantly. - **Cover**: Posts loads to DAT & Truckstop, fields inbound calls/emails, vets carriers, negotiates rates, and books freight. - **Schedule**: Emails, calls facilities, or logs into portals to secure optimal appointments. - **Track**: Monitors active shipments for issues and proactively contacts drivers via call, text, or email. - **Collect**: Monitors delivered shipments for missing documentation and follows up with carriers for PODs. - **AI Workers**: AI agents that operate over voice, email, and text, logging into systems and performing tasks 24/7. ## Market Standing - **Valuation / Funding**: Total funding of **$18.45M** across four rounds: - Pre-Seed (Apr 2023): $500K led by Y Combinator - Seed (Sep 2023): $125K - Seed (Dec 2023): $3.6M from 27 investors - Series A (Dec 2024): $14.2M led by **Craft Ventures**, with participation from Index Ventures, Y Combinator, and 25+ logistics founders/CEOs - **Key Metric**: Annual Revenue — not publicly available (private company); notable customer metrics include: - 90%+ reduction in data errors - 65%+ improvement in email quote win rate - 2+ hours saved per day per rep - Load building reduced from 5 minutes to 15 seconds - **Notable Investors / Partners**: Y Combinator (W23 batch), Craft Ventures, Index Ventures, and 25+ leading logistics founders/CEOs - **Growth Signals**: - Team size: ~30 employees (as of late 2024) - Customers include Echo, MoLo, Arrive, Sunset, MODE, Evans, and many more - 20-30% of loads covered by voice agents for customers - 5x more freight quoted per rep per day ## Competitive Advantages - **Deep domain expertise**: Founders combine AI/autonomy expertise (Mike — founding engineer at Kodiak Robotics, Uber ATG) with logistics industry experience (Jesse — grew a logistics software company from $2M to $20M+ ARR as CEO). - **Proprietary approach**: Combines computer vision with large language models to handle the variety of file types (emails, PDFs, spreadsheets) that make traditional RPA ineffective in logistics. - **Platform breadth**: Covers the entire quote-to-cash workflow, not just point solutions — eliminating the need for multiple tools. - **Collective intelligence**: Learns the nuances of each customer’s SOPs, carriers, and facilities, turning tribal knowledge into automated processes. ## Strategic Focus - **Scale the platform**: Deepen integrations with TMS, DAT, Truckstop, and other logistics systems. - **Expand carrier side**: Growing the carrier-facing product to help carriers build and schedule loads and keep brokers updated. - **Voice AI leadership**: Voice agents are a key differentiator — already handling 20-30% of load coverage for customers. - **Vertical expansion**: Targeting more segments within logistics (freight forwarders, 3PLs). ## Why Work Here - **Culture**: Values include “Bias to action” and “Tag, you’re it” — emphasizing ownership, speed, and collaboration. - **Team composition**: A mix of technologists (founders from Stanford, Kodiak, Uber ATG) and operators (Bain, private equity-backed logistics). Talent sources include Bain, Flexport, Stanford, and YC. - **Engineering culture**: Strong technical foundation — the CTO was a founding engineer at a $250M-funded autonomous trucking startup. Engineering team makes up ~31% of headcount. - **Remote/Hybrid**: Based in San Francisco, CA with a presence in Palo Alto, CA. Some roles appear remote-friendly; specific policy varies by role. - **Notable perks**: Early-stage equity, opportunity to work on AI agents in a $200B+ addressable market (60% of freight orders still come via email/text/PDF). The company is well-funded ($18.45M) by top-tier investors. - **Recent departures**: Founding GTM Luke Walquist left in April 2026 — the team is actively rebuilding go-to-market leadership. ## Sources 1. [vooma.com](https://www.vooma.com/) 2. [vooma.com/about-us](https://www.vooma.com/about-us) 3. [jobs.ashbyhq.com/vooma](https://jobs.ashbyhq.com/vooma) 4. [ycombinator.com/companies/vooma](https://www.ycombinator.com/companies/vooma) 5. [linkedin.com/company/vooma-inc](https://www.linkedin.com/company/vooma-inc) 6. [freightwaves.com](https://www.freightwaves.com/news/vooma-grabs-16-6m-in-funding-as-brokers-prepare-for-market-swing) ## Other roles at Vooma - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-vooma-san-francisco-wnhg1eq9y3wp) — San Francisco, CA - [Founding Product Marketer](https://feeny.ai/job/founding-product-marketer-vooma-san-francisco-r5hrmeyckrac) — San Francisco, CA - [AI Engineer](https://feeny.ai/job/ai-engineer-vooma-san-francisco-xj667jgg3xvp) — San Francisco, CA - [Account Executive](https://feeny.ai/job/account-executive-vooma-san-francisco-4n1mpvea6che) — San Francisco, CA - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-vooma-san-francisco-0vbkrbd8kpkt) — San Francisco, CA - [Software Engineer: Backend & Infrastructure](https://feeny.ai/job/software-engineer-backend-infrastructure-vooma-san-francisco-cdk0xk5vw9yt) — San Francisco, CA - [Deployment Strategist](https://feeny.ai/job/deployment-strategist-vooma-san-francisco-8scxng1zb8x2) — San Francisco, CA - [Operations Associate - Deployments](https://feeny.ai/job/operations-associate-deployments-vooma-san-francisco-yktxyhfrmc2g) — San Francisco, CA - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-vooma-san-francisco-zd81z3n4wghn) — San Francisco, CA - [Software Engineer](https://feeny.ai/job/software-engineer-vooma-san-francisco-yzg5pbqz7edw) — San Francisco, CA