---
title: 'Forward Deployed Engineer at Whippy'
canonical: 'https://feeny.ai/job/forward-deployed-engineer-whippy-dublin-rn0bqz32ht1f'
type: 'job'
last_seen: '2026-11-03'
---

# Forward Deployed Engineer at Whippy

- **Company:** Whippy
- **Location:** Dublin, Ireland
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.ashbyhq.com/whippy/3e8eac61-a3bb-46db-b463-f5f5754d8dc9

## Job description

Dublin, Ireland | On-site Full-time

## Overview

Experience Required: 2+ years in software engineering, technical consulting, or a customer-facing engineering role Education: Degree in Mathematics, Engineering, Computer Science, or equivalent practical experience

## About Whippy

Whippy is an AI-powered enterprise contact centre that automates real business workflows across voice, SMS, chat, and APIs. We integrate with telephony providers, CRMs, ATS platforms, and internal enterprise systems to power AI agents that handle inbound calls, qualification flows, onboarding processes, support queries, and operational tasks.

## The Role

As a Forward Deployed Engineer, you will embed directly into enterprise deployments and own the technical delivery of integrations between Whippy and customer systems. You will operate at the intersection of APIs, telephony, databases, and AI workflows. You will design and ship production-grade systems, debug live issues, and convert customer-specific requirements into reusable platform capabilities. This is a high-ownership role. You will work closely with customers, product, and core engineering to ensure deployments are robust, scalable, and repeatable.

## What You’ll Do

- Own end-to-end delivery of production integrations across CRM, ATS, telephony, and internal systems
- Design and implement reliable data flows between Whippy and external platforms
- Handle authentication, rate limits, retries, and failure modes in distributed systems
- Debug and resolve non-trivial production issues across webhooks, async workflows, and external APIs
- Improve logging, monitoring, and observability of deployment pipelines
- Translate ambiguous customer requirements into clear technical designs
- Identify repeated patterns and convert one-off implementations into reusable connectors or internal tooling
- Collaborate with product and engineering to push field learnings back into the platform

## What We’re Looking For

- 2+ years of experience in software engineering or technical consulting
- Strong backend fundamentals and comfort working with APIs and relational databases such as Postgres
- Experience integrating third-party systems or working with external APIs in production
- Understanding of distributed systems concepts such as idempotency, retries, async processing, and error handling
- Experience debugging production systems under time pressure
- Clear, structured communicator able to explain trade-offs to both technical and non-technical stakeholders
- Ownership mindset and comfort operating with ambiguity

## Nice to Have

- Experience with telephony, event-driven systems, or webhook-based architectures
- Exposure to AI workflows, automation systems, or LLM integrations
- Experience working directly with enterprise customers, e.g in consulting, banking or equivalent

What Success Looks Like Within 90 days, you will:

- Own at least one enterprise deployment end-to-end
- Resolve a meaningful production issue independently
- Ship at least one reusable improvement that reduces future deployment effort
- Demonstrate strong judgment around scope, trade-offs, and customer impact

## About Whippy

## Company Overview
- **One-liner**: Whippy is an AI-powered omnichannel communication platform that automates sales, support, marketing, and hiring through intelligent voice and chat agents.
- **Entity Type**: Private (startup stage – funding not publicly disclosed)
- **Headquarters**: Culver City, Los Angeles, California, United States
- **Founded**: 2021
- **Founders**: David Daneshgar (CEO) and Jack Kennedy (CTO)

## Core Business
- **Primary industry**: AI-powered business communication / Software Development
- **Target customers**: B2B – SMB and mid-market companies across industries (sales, support, recruiting, marketing)
- **Mission or purpose statement**: “Transforming how businesses engage across all communication channels – eliminating manual work with intelligent AI Agents that work 24/7 in any language.”

## Products & Services
- **AI Sales Rep**: Qualifies prospects, books meetings, and follows up automatically.
- **AI Support Rep**: Resolves tier-1 tickets and gathers context for human agents.
- **AI Recruiter**: Screens applicants and schedules interviews instantly.
- **AI Receptionist**: Answers FAQs, routes calls, and captures leads.
- **Omnichannel Inbox**: Unified messaging across SMS, Email, Voice, WhatsApp, and more.
- **Workflow Automations**: Customizable automations for sales, support, and marketing workflows.

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric**: 33 employees (+44.8% YoY growth); operates in 11 countries (United States, Argentina, Bulgaria, Ireland, Brazil, United Kingdom, India, Indonesia, Portugal, Estonia, etc.)
- **Notable Investors/Partners**: Not disclosed
- **Growth Signals**: 44.8% annual headcount growth; expanding global footprint; 3 active job postings (as of mid-2025); increasing LinkedIn followers (+41.6% yearly)

## Competitive Advantages
- **AI-first, all-in-one platform**: Replaces multiple tools (CRM, phone system, chatbot, recruiting software) with a single AI-powered suite.
- **Multilingual and 24/7**: AI agents work in any language, around the clock, reducing manual effort.
- **Omnichannel by design**: Seamless integration across SMS, voice, email, WhatsApp, and social channels.
- **Proven tech stack**: Built on modern technologies (Elixir, React, TypeScript, Twilio, Telnyx, HubSpot, Zapier) enabling rapid iteration and scalability.

## Strategic Focus
- **Current priorities**: Scaling AI agent capabilities, expanding into new geographies (especially LATAM), and deepening integrations with popular business tools (HubSpot, Salesforce, etc.).
- **Growth direction**: Moving from early adopters to mid-market ACV customers, hiring revenue and engineering leaders to support that shift.

## Why Work Here
- **Culture & work environment**: Hybrid (flexible on-site in Culver City) and fully remote roles available; small team (~33 people) with a startup feel, low bureaucracy, and direct impact.
- **Engineering culture**: Modern stack (Elixir, React, TypeScript, Figma, SQL); emphasis on ownership and technical excellence; open roles for backend, frontend, and engineering management.
- **Global team**: Employees in 11+ countries; remote-first for many roles; inclusive and diverse talent sources.
- **Perks**: Hands-on training from founders, growth opportunities, and the chance to shape an early-stage AI product from the ground up.

## Sources
1. [whippy.ai](https://www.whippy.ai/)
2. [linkedin.com/company/whippyai](https://www.linkedin.com/company/whippyai)
3. [builtin.com/company/whippyai](https://builtin.com/company/whippyai)
4. [builtin.com/company/whippyai/jobs](https://builtin.com/company/whippyai/jobs)
5. [builtinla.com/company/whippyai](https://www.builtinla.com/company/whippyai)

## Other roles at Whippy

- [Head of Operations](https://feeny.ai/job/head-of-operations-whippy-united-states-ysdf9wcaqhyq) — United States
- [Operations Associate (LATAM)](https://feeny.ai/job/operations-associate-latam-whippy-latin-america-312c3anss5j6) — Latin America
- [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-whippy-united-states-k1gmcwa171ae) — United States
- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-whippy-united-states-pzjxr2gtkfky) — United States
- [Account Executive](https://feeny.ai/job/account-executive-whippy-united-states-rymcd1eabtcp) — United States
- [Customer Support Specialist (LATAM Only)](https://feeny.ai/job/customer-support-specialist-latam-only-whippy-latin-america-az32qdgw132g) — Latin America
- [Customer Success Manager (Hybrid Buenos Aires, remote LATAM, or remote US)](https://feeny.ai/job/customer-success-manager-hybrid-buenos-aires-remote-latam-or-remote-us-whippy-v92sbdgfs3e0) — Buenos Aires, Argentina
- [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-whippy-global-f6nm0z9xvf7t) — Global
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-tailor-tokyo-s13zym93hhw0) — Tokyo, Japan
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-reflection-new-york-x9rray3ca2qx) — New York, NY