--- title: 'Forward Deployed Engineering Manager at CommerceIQ' canonical: 'https://feeny.ai/job/forward-deployed-engineering-manager-commerceiq-bengaluru-dp38vvv4pmeq' type: 'job' last_seen: '2026-09-09' --- # Forward Deployed Engineering Manager at CommerceIQ - **Company:** CommerceIQ - **Location:** Bengaluru, India - **Posted:** 2026-06-02 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/commerceiq/jobs/7752965003 ## Job description The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. ## The Role We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: autonomous AI agents that are already in customer hands and scaling fast. This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real. The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in CIQ, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity. We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership. This role reports directly to the Founders. We ship with Claude, GPT-4, and open-source models in production. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference. ## What You Will Do Deploy AI Solutions with Customers - Work directly with enterprise customers to implement AI agents and workflows across content, media, and sales use cases - Customize and adapt CommerceIQ’s platform to fit real-world customer environments - Drive rapid iteration cycles based on customer feedback and usage Bridge Customer Needs with Product & Engineering - Translate ambiguous business problems into technical solutions and product requirements - Provide structured feedback to product and engineering teams to improve core platform capabilities - Identify patterns across customers and help shape repeatable product features vs one-off solutions Lead a High-Impact Engineering Pod - Manage a small team of engineers focused on customer deployments and solutioning - Ensure high quality of delivery while maintaining speed and adaptability - Balance hands-on technical software development with ai tools like claude, cursor (~40%) with leadership and stakeholder management Drive Business Impact - Understand customer KPIs and ensure deployed solutions drive measurable outcomes - Act as a trusted technical advisor to customer stakeholders - Partner with GTM and Customer Success teams to expand and deepen customer value - Close pilots Shape the Future of AI at CommerceIQ - Bring frontline insights into how AI is used in production - Influence how CommerceIQ evolves from SaaS to AI-native workflows and agents - Help define best practices for deploying AI systems at enterprise scale ## What We Look For This is not a caretaker role. We need a builder. Here is what matters: Builder with Customer Instinct. - Experience working in customer-facing engineering, solutions engineering, or consulting roles - Background in technology consulting, business consulting, or forward deployed engineering - Ability to operate in ambiguous environments and solve real business problems AI Product Exposure. - LLM-powered features - AI copilots / assistants - Workflow automation - Understanding of how AI systems behave in real-world production environments Product & Business Thinking. - Ability to connect technical solutions to business outcomes - Strong intuition for what should be productized vs customized - Experience collaborating closely with product teams - Business Consulting exp is a must have Leadership & Execution. - Experience managing engineers or leading small teams - Ability to drive high-velocity execution in dynamic environments - Strong communication skills across technical and non-technical stakeholders ## Why This Role is Unique - You are closest to the customer problem - not building in isolation - You influence both product direction and customer success - You operate at the intersection of: Engineering, AI, and Business outcomes Why join now: - The window is now. The company has product-market fit, revenue, and customers. The AI Labs team is being built right now. In 12 months this team will be set. The founding members will define the culture, the architecture, and the trajectory. This is that moment. - Real AI, not AI theater. Most companies are bolting AI onto legacy products and calling it innovation. We are rebuilding the entire platform around autonomous agents. Our agents are already in production, already in customer workflows, already making decisions. If you want to lead a team doing real AI, this is it. - Fortune 100 scale. Your decisions will directly affect how 2,200+ brands run their ecommerce. The Fortune 100 uses our platform to manage billions of dollars in commerce. This is not a sandbox. Check out our [LinkedIn page](https://www.linkedin.com/company/commerceiq/life/682892c1-f540-4867-a6f7-487106e479b8/?viewAsMember=true) to learn more about what it’s like to work at CommerceIQ! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. ## About CommerceIQ ## Company Overview - **One-liner**: CommerceIQ provides a unified AI platform for retail ecommerce teams to automate and optimize sales, content, and media across thousands of retailers globally. - **Entity Type**: Private (Series D, closed in 2022) - **Headquarters**: Mountain View, California, USA (with additional offices in Bengaluru, India and London, UK) - **Founded**: 2018 - **Founders**: Guru Hariharan (CEO) ## Core Business - **Primary industry**: Retail ecommerce technology / AI-driven commerce automation - **Target customers**: B2B – consumer brands (both SMB and enterprise) selling on Amazon, Walmart, Instacart, and 1,450+ other retail endpoints - **Mission statement**: “We drive profitable ecommerce growth with intelligent automation” [[commerceiq.ai/about-us]](https://www.commerceiq.ai/about-us) ## Products & Services - **AllyAI**: An always-on AI commerce operator that automates pricing adjustments, media spend optimization, and content visibility improvements across retailers. Acts as a “co-pilot” for ecommerce teams. - **Content Agent**: Automates management of thousands of SKUs across hundreds of retailers, ensuring accuracy, compliance, and AEO (Amazon Eligibility Optimization). - **Digital Shelf Analytics**: Tracks digital shelf performance 24/7 across 1,450+ retailers, providing prioritized insights and ready-to-use WBR reports. - **eCommerce Sales Management**: Forecasts sales vs. plan, prioritizes next-best actions, and automates execution to close gaps. - **Retail Media Management**: Optimizes retail media bids and pacing using 50+ shelf-aware signals, driving incremental sales. All products are SaaS-based, delivered via a unified platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding raised – Series D in 2022 (amount undisclosed); notable investors include Insight Partners, Madrona Ventures, and Shasta Ventures [[commerceiq.ai/leadership]](https://www.commerceiq.ai/leadership) - **Notable Investors/Partners**: Insight Partners, Madrona Ventures, Shasta Ventures; the platform connects to Amazon, Walmart, Instacart, and 1,450+ other retail endpoints - **Growth Signals**: - 2,200+ brands use the platform - Global network of 900+ retailers - In 2021, CommerceIQ automations drove 250 million actions that contributed to profitable market share gains for customers - Offices in US, India, and UK, with a growing global team ## Competitive Advantages - **Unified platform**: One platform covering content, analytics, sales, and media – eliminating siloed tools and spreadsheets. - **AI-native automation**: AllyAI and other agents continuously monitor and act on pricing, content, and media without manual intervention. - **Shelf-aware signals**: Proprietary intelligence that captures real-time shelf data across 1,450+ retailers, enabling better bid optimization and content decisions. - **Deep retailer integrations**: Direct connections to Amazon, Walmart, Instacart, and many others, built specifically for the algorithmic nature of retail marketplaces. ## Strategic Focus CommerceIQ is doubling down on AI-driven automation to help brands scale profitable growth. The company’s leadership principles emphasize “relentless innovation” and “exception-based automated decision making.” Near-term priorities include expanding platform capabilities (e.g., Director of Engineering – AI, Forward Deployed Engineering) and deepening international reach (85+ countries). The company is investing heavily in product teams (AI, data science) and growth partnerships. ## Why Work Here - **Culture & values**: Emphasis on ownership, hiring and developing the best, and moving quickly. Diversity, equity, and inclusion are core to the company’s identity [[commerceiq.ai/careers]](https://www.commerceiq.ai/careers). - **Work model**: Hybrid and remote options depending on role and location; generous PTO including vacation, holidays, and global recharge days. - **Compensation & perks**: Competitive base pay, equity (stock options for eligible roles), comprehensive health/dental/vision insurance, gym stipends, mental health support, and learning & development opportunities. - **Engineering culture**: Strong focus on internal growth and promotion; many team members expand roles from within. Active engineering hubs in Mountain View, Toronto, Bengaluru, and London. - **Global team**: Cross-regional collaboration across US, UK, and India; inclusive environment that values diverse backgrounds. ## Sources 1. [commerceiq.ai](https://www.commerceiq.ai/) – Main site, product descriptions 2. [commerceiq.ai/careers](https://www.commerceiq.ai/careers) – Culture, perks, DEI, hybrid policy 3. [commerceiq.ai/about-us](https://www.commerceiq.ai/about-us) – Mission, metrics, offices, investors 4. [job-boards.greenhouse.io/commerceiq](https://job-boards.greenhouse.io/commerceiq) – Open roles, locations 5. [commerceiq.ai/leadership](https://www.commerceiq.ai/leadership) – Executive team, board of directors, investors ## Other roles at CommerceIQ - [Technical Lead – IT Systems & Asset Management](https://feeny.ai/job/technical-lead-it-systems-asset-management-commerceiq-bengaluru-08p4x8baq8db) — Bengaluru, India - [Director of Finance](https://feeny.ai/job/director-of-finance-commerceiq-bengaluru-bvst1v213anf) — Bengaluru, India - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-commerceiq-united-states-mt7cn25bzcvc) — United States - [Data Scientist II](https://feeny.ai/job/data-scientist-ii-commerceiq-bengaluru-w9ws7fwzss5p) — Bengaluru, India - [Associate Director, Retail Media (Search)](https://feeny.ai/job/associate-director-retail-media-search-commerceiq-united-states-a6pgzgw0h63t) — United States - [Customer Success Manager, Advertising (Retail Search)](https://feeny.ai/job/customer-success-manager-advertising-retail-search-commerceiq-united-states-sz3gqx0k607t) — United States - [Salesforce and IT Infrastructure Administrator](https://feeny.ai/job/salesforce-and-it-infrastructure-administrator-commerceiq-mexico-7z2m8b7cwfbn) — México, Mexico - [Director of Product Management - AI](https://feeny.ai/job/director-of-product-management-ai-commerceiq-mountain-view-california-ghfvm6h4qmtt) — Mountain View California, United States - [No roles that match our current openings? We still want to hear from you—join the CIQ Talent Community!](https://feeny.ai/job/no-roles-that-match-our-current-openings-we-still-want-to-hear-from-you-join-e3q5zpxws19p) — London England, United Kingdom - [No roles that match our current openings? We still want to hear from you—join the CIQ Talent Community!](https://feeny.ai/job/no-roles-that-match-our-current-openings-we-still-want-to-hear-from-you-join-y9qqh3fb8abt) — Bengaluru, India / Chennai Tamil Nadu, India