---
title: 'Forward Deployed Engineering Team Manager at Tennr'
canonical: 'https://feeny.ai/job/forward-deployed-engineering-team-manager-tennr-new-york-5qynb8p95p5a'
type: 'job'
last_seen: '2026-10-29'
---

# Forward Deployed Engineering Team Manager at Tennr

- **Company:** Tennr
- **Location:** New York, NY
- **Compensation:** $170k–$190k
- **Employment:** full-time
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/tennr/8cfdd6c5-081e-4c10-9b43-effdc91cbda6

## Job description

Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

## Role Description

Great Forward Deployed Engineers make deployments succeed. The Forward Deployed Engineering Team Manager makes the whole team succeed. In this role you will lead a team of FDEs and own delivery outcomes across your book: clean builds, on-time milestones, and healthy, growing accounts. You set the quality bar for everything the pod ships and turn what works into standard practice This is a management seat with real autonomy. You decide how the pod runs and own the results. You will work closely with Account Partners, Implementation Engineers, and Product, so your focus stays on your whole book of business, the development of the people delivering it, and the systems that make your team run. The role reports to the VP of Solutions and is the proving ground for delivery leadership at Tennr.

## Responsibilities

- Own your team’s key metrics: time to first outcome from go-live, delivery predictability on key milestones, and adoption and health across all accounts.
- Hold the quality bar: review scoping and architectures before they are built, require dry runs for high-stakes moments (architecture reviews, demos, UAT), and sample live customer calls to coach execution.
- Hire and develop every FDE in the pod through weekly 1:1s, evidence-based reviews, clear 30/60/90 ramp expectations, and documented growth plans.
- Act as first line of defense on escalations: diagnose root causes, set direction, and coordinate the fix through the team, then coach so it does not recur.
- Serve as the technical solutioning partner for FDEs working through hard architecture and workflow problems.
- Act as the final scoping gate on pre-sales engagements, catching post-sale risk before contracts close.
- Turn patterns across the pod’s accounts into a clear signal for Product, and close the loop with the team on what ships.

Candidate Qualifications

- Experience leading and developing a team of implementation, solutions, or technical delivery professionals
- Track record of successfully delivering complex customer implementations, healthcare or healthcare technology experience is preferred
- Strong technical judgment on architecture and workflow design, with the ability to guide a build without taking it over
- Comfort inspecting work and holding a high bar, including when the work looks fine
- Clear communication with customers and executives, and the ability to surface risk and trends upward early
- Experience partnering with Product to turn recurring field patterns into roadmap priorities
- High ownership mindset and comfort in a fast-paced, ambiguous environment

Why Tennr?

- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.

## Benefits

- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave

## About Tennr

## Company Overview
- **One-liner**: Tennr is an agentic patient orchestration platform that automates complex healthcare workflows—from document intake and prior authorization to patient routing—to eliminate care delays and reduce denials.
- **Entity Type**: Private (Series C)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare IT / Healthcare Operations
- **Target customers**: B2B – healthcare providers (hospitals, health systems, independent practices, specialty clinics)
- **Mission / purpose**: “Eliminate patient care delays across the U.S. healthcare system” – [tennr.com](https://www.tennr.com/)

## Products & Services
- **Document Wrangling**: Automates classification, routing, and extraction of unstructured documents (referrals, clinical notes, insurance forms, letters of medical necessity) from fax, portal, or internal orders. – [tennr.com](https://www.tennr.com/)
- **Intelligent Insurance Decisioning**: Checks eligibility, investigates benefits, submits and tracks prior authorizations against payer criteria. – [tennr.com](https://www.tennr.com/)
- **Patient Flow Orchestration**: Real-time control tower showing stuck patients, prioritizes work, and automatically updates charts and orders to keep patients moving through care journeys. – [tennr.com](https://www.tennr.com/)
- **Care Coordination & Closing the Loop**: Automatically requests missing documentation from the right party and tracks it through completion. – [tennr.com](https://www.tennr.com/)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: $159.75 M (per [cbinsights.com](https://www.cbinsights.com/company/tennr)) / $161.3 M (per [linkedin.com](https://www.linkedin.com/company/tennrai)) – conflicting reports
- **Latest Round**: Series C ($101 M raised ~1 year ago) – [cbinsights.com](https://www.cbinsights.com/company/tennr)
- **Notable Investors**: Foundation Capital, Andreessen Horowitz, Lightspeed, Frank Slootman, Institutional Venture Partners, and 10 others – [cbinsights.com](https://www.cbinsights.com/company/tennr)
- **Growth Signals**:
  - Headcount grew 148.7% YoY to 239 employees (monthly growth +4.6%) – [linkedin.com](https://www.linkedin.com/company/tennrai)
  - Processed over 10 M patients in 2025 – [tennr.com/careers](https://www.tennr.com/careers)
  - Named to Cloud 100 Rising Stars 2024, CB Insights Digital Health 50 2024, and Top 40 Private Companies 2024 – [tennr.com/careers](https://www.tennr.com/careers)

## Competitive Advantages
- **Proprietary vision-language models** trained on the largest dataset of service-to-payer criteria mappings, enabling policy-grade decisioning at scale.
- **End-to-end automation** that handles the entire patient journey from intake through authorization and scheduling, reducing manual touch points and first-pass denials.
- **Real-time visibility** into operational bottlenecks across referrals, consults, diagnostics, and authorizations.

## Strategic Focus
- **Patient flow optimization**: Intelligently route patients to the right care setting while eliminating delays.
- **Denial prevention**: Automate payer criteria checks to slash first-pass denials.
- **Care coordination**: Close loops on missing documentation and automate follow-ups with patients, providers, and payers.
- **Scale**: Expand platform to handle millions of care pathways per month across national networks and independent providers.

## Why Work Here
- **Culture**: “Problem Obsessed,” “Confrontation” (face hard truths directly), “Courage,” “Conviction,” “Clarity,” and “Cowboy” (set the pace, do instead of talk) – [tennr.com/careers](https://www.tennr.com/careers)
- **Work model**: In-person culture (HQ in New York, NY)
- **Benefits**: Meaningful equity, competitive salary, 401k matching, unlimited PTO, free lunch (and a pantry with “a strangely wide array of puffed corn snacks”) – [tennr.com/careers](https://www.tennr.com/careers)
- **Engineering culture**: Fast-paced, data-driven, with proprietary AI/ML models; open roles include Backend Software Engineer, Staff Product Engineer, Staff Backend Software Engineer, and Product Manager – [jobs.ashbyhq.com](https://jobs.ashbyhq.com/tennr)
- **Recognition**: Listed as one of the “50 Most Promising Startups 2024” and other industry accolades – [tennr.com/careers](https://www.tennr.com/careers)

## Sources
1. [tennr.com](https://www.tennr.com/)
2. [tennr.com/careers](https://www.tennr.com/careers)
3. [cbinsights.com](https://www.cbinsights.com/company/tennr)
4. [linkedin.com](https://www.linkedin.com/company/tennrai)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/tennr)

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