--- title: 'Forward-Deployed Product Designer - FDPSD (US Remote) at Tailor' canonical: 'https://feeny.ai/job/forward-deployed-product-designer-fdpsd-us-remote-tailor-north-hj14p1f8y4b7' type: 'job' last_seen: '2026-09-11' --- # Forward-Deployed Product Designer - FDPSD (US Remote) at Tailor - **Company:** Tailor - **Location:** North, United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-08 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/tailor/1795a45b-6de1-4cf5-be9f-449748a2ab37 ## Job description Forward-Deployed Product Designer ## About Tailor Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first. ## About the Role We’re looking for a Forward-Deployed Product Designer to lead product design for customer deployments and turn those learnings into reusable product patterns. This is a client-facing, high-context design role. You will work directly with customers to understand their operations, translate complex workflows into clear product experiences, and collaborate closely with forward-deployed engineers, product managers, and internal product teams to ship successful implementations. Beyond individual customer projects, you will also help Tailor compound its design knowledge: identifying recurring workflows, formalizing reusable UI patterns, and feeding project learnings back into our design system, component libraries, and product roadmap. ## What You’ll Do Lead Product Design for Customer Projects Work directly with customers to understand their business operations, user roles, workflows, pain points, and success criteria. Translate complex operational requirements into clear user flows, wireframes, prototypes, and product specifications. Own the design direction for customer-facing deployments, ensuring the final experience is intuitive, consistent, and aligned with the customer’s actual business process. Facilitate design reviews with customers and internal teams to drive clarity, alignment, and fast decision-making. Bridge Customers, Product, and Engineering Partner closely with forward-deployed engineers and product managers to ensure that what is designed, built, and shipped is aligned. Help reduce ambiguity by turning customer conversations into actionable design decisions and implementation-ready requirements. Communicate tradeoffs clearly across technical and non-technical stakeholders. Support onboarding, scoping, delivery, and iteration cycles with strong design judgment and customer empathy. Build Reusable Design Patterns Identify recurring customer needs, workflows, screens, and interaction patterns across deployments. Contribute those learnings back into Tailor’s design system, UI libraries, templates, and internal implementation patterns. Help create repeatable design artifacts that make future deployments faster, more consistent, and higher quality. Improve internal handoff flows, requirement intake, design documentation, and customer communication patterns. Shape the Product Roadmap Distill recurring customer insights into strategic product themes and high-impact feature opportunities. Partner with product and engineering teams to prioritize improvements that advance Tailor’s platform vision. Use customer project learnings to help Tailor evolve from custom implementation patterns into scalable product capabilities. ## What We’re Looking For 5+ Years of Product Design Experience Strong experience designing software products, preferably in SaaS, enterprise software, ERP, internal tools, operational systems, or developer platforms. Ability to design complex, workflow-heavy products used by multiple roles and stakeholders. Experience moving from ambiguous customer problems to clear product experiences and implementation-ready design specs. Strong Customer-Facing Design Skills Comfortable working directly with customers, facilitating discovery sessions, presenting design concepts, and incorporating feedback. Able to understand both business requirements and user needs, then translate them into practical product decisions. Strong communication skills — you can make complex workflows simple, visual, and actionable. Systems Thinking and Design Craft Organized, structured thinker who can reduce ambiguity and create clarity across teams. Strong understanding of design systems, reusable components, interaction patterns, and product consistency. Able to balance customer-specific needs with scalable product and platform patterns. Technical Fluency With the help of coding agents (Claude Code, Codex, etc.), you are expected to produce working prototype, submit PR, collaborate effectively with engineers, understand implementation tradeoffs, and ask the right questions. Familiarity with APIs, data models, workflows, permissions, or configurable software platforms is a strong plus. Location and Travel Based in the United States or within its timezone. Expected travel: approximately 10–20%. ## Nice to Have Experience with ERP, internal tools, operational SaaS, supply chain, inventory, order management, finance, or commerce systems. Experience designing for low-code, no-code, composable, or developer-first platforms. Consulting, implementation, or customer onboarding experience. Experience contributing to or maintaining a design system or component library. Comfortable supporting multiple stakeholders and balancing competing priorities across customer delivery and internal product work. ## Compensation & Benefits Salary: $130,000 – $170,000 + bonus Benefits: Health, dental, vision, flexible PTO, and more Why Tailor? You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective — let’s talk. Apply now and help us shape the future of Headless ERP ## About Tailor ## Company Overview - **One-liner**: Tailor provides a headless, composable ERP platform for fast-growing ecommerce, omnichannel, and B2B brands, enabling them to customize and automate inventory, fulfillment, finance, and purchasing operations. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, USA (with a co-HQ in Tokyo, Japan) - **Founded**: 2021 - **Founders**: Yo Shibata (CEO) and Misato Takahashi (CTO) ## Core Business - **Primary Industry**: Enterprise Resource Planning (ERP) / Software Development - **Target Customers**: Fast-growing ecommerce, omnichannel, and B2B brands (mid-market and enterprise), as well as manufacturers. - **Mission/Purpose**: To replace rigid, monolithic legacy ERP systems with a modular, API-first platform that adapts to modern business operations and enables collaboration between humans and AI agents. ## Products & Services - **Tailor (Headless ERP Platform)**: The core offering is a modular, composable ERP system that separates the frontend (user interface) from the backend (core ERP logic). It allows businesses to use out-of-the-box modules or build custom solutions on a low-code platform. Key modules include: - **Omnichannel Order Management**: Unify orders from Shopify, Amazon, in-store, and wholesale channels. - **Inventory Management**: Track stock levels, forecast demand, and automate replenishment. - **Warehouse Management**: Streamline picking, packing, and shipping with barcode scanning and label printing. - **Purchase Management**: Automate purchasing with smart reorder suggestions. - **Production Management**: Support for make-to-stock and make-to-order manufacturing. - **Cost Accounting**: Real-time cost tracking with automated invoice syncing (QuickBooks, Xero, Sage). - **Omakase (AI Agent)**: An AI agent that automates workflows such as summarizing customer histories, reconciling purchase orders with supplier PDFs, updating ERP records, and triggering workflows. The system is designed to handle approximately 50% of operational load with a goal of reaching 90% automation. ## Market Standing - **Total Funding**: $48.4M across 6 rounds (including a $22M Series A led by NEA, ANRI, JIC VGI, Spiral Capital, and Y Combinator) [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/) - **Key Metric (Revenue)**: $7.5M in annual revenue (as of latest available data) [linkedin.com](https://www.linkedin.com/company/tailortech) - **Key Metric (Headcount)**: ~50 employees (grew from 10 in 2022), with a 93.6% YoY headcount growth rate. [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/), [linkedin.com](https://www.linkedin.com/company/tailortech) - **Notable Investors/Partners**: Y Combinator (S22 Batch), NEA (New Enterprise Associates), ANRI, JIC Venture Growth Investments, Spiral Capital. Partners include Shopify, ShipStation, Loop, QuickBooks, and Nvidia Inception Program. [tailor.tech](https://www.tailor.tech/about) - **Growth Signals**: Raised $22M Series A in June 2025 for U.S. expansion and product development; expanding beyond retail/ecommerce into B2B sectors; active job postings have increased by 1400% year-over-year; operates in 9 countries. [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/), [linkedin.com](https://www.linkedin.com/company/tailortech) ## Competitive Advantages - **Headless & Composable Architecture**: Unlike monolithic legacy ERPs (SAP, Oracle), Tailor allows customers to swap modules without disrupting operations, enabling rapid customization and scaling. - **API-First & Low-Code Platform**: Offers a developer-friendly environment to build custom integrations and applications, making it 10x faster to implement than traditional systems. - **AI-Native**: Built from the ground up with AI agents (Omakase) to automate operational tasks, targeting 90% automation of manual workflows. - **Dual HQ in US & Japan**: Strong presence in both the US and Japanese markets, with deep local expertise and support. ## Strategic Focus - **U.S. Expansion**: Building a dedicated go-to-market team and deepening presence among mid-sized and enterprise customers in the U.S. [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/) - **Product Development**: Extending ERP modules and AI capabilities, with a focus on making the platform programmable for a world where humans and AI agents collaborate. [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/) - **Scaling Japan Operations**: Expanding delivery and customer success teams to support existing strong market traction in Japan. [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/) - **B2B Expansion**: Moving beyond its original retail/ecommerce focus to serve the more complex needs of B2B operations. [techcrunch.com](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/) ## Why Work Here - **Culture**: Described as a remote-first, distributed team with a strong emphasis on deep technical expertise (team includes core contributors to Go and open-source libraries, Ph.D.s in CS, and former McKinsey/Oracle/Accenture leads). [tailor.tech](https://www.tailor.tech/about) - **Remote/Hybrid Policy**: "Working from everywhere" — a distributed team with local presence where customers operate. Most roles are US-Remote, with specific roles in Australia and Japan. [ycombinator.com](https://www.ycombinator.com/companies/tailor/jobs) - **Notable Perks**: Backed by Y Combinator; offers a modern, sleek UI (no clunky 1999 interfaces); transparent pricing with no user fees; hands-on implementation and support included. - **Engineering Culture**: Emphasizes building at startup speed with enterprise insight. The team is building a low-code platform, AI agent infrastructure, and a headless architecture — appealing to engineers who want to work on complex, foundational infrastructure problems. - **Growth Trajectory**: High-growth stage (50 people, $7.5M revenue, fresh $22M Series A) — offering significant ownership and impact for early hires. ## Sources 1. [tailor.tech (Official Website)](https://www.tailor.tech/) 2. [tailor.tech (About Page)](https://www.tailor.tech/about) 3. [Y Combinator (Tailor Jobs)](https://www.ycombinator.com/companies/tailor/jobs) 4. [LinkedIn (Tailor Company Page)](https://www.linkedin.com/company/tailortech) 5. [TechCrunch (Series A Funding)](https://techcrunch.com/2025/06/30/tailor-a-headless-erp-startup-raises-22m-series-a/) ## Other roles at Tailor - [AI Platform Engineer](https://feeny.ai/job/ai-platform-engineer-tailor-tokyo-68ysb9yfks1n) — Tokyo, Japan - [Tailor Platform™ SDKエンジニア](https://feeny.ai/job/tailor-platform-sdk-tailor-tokyo-cj490gmtv71g) — Tokyo, Japan - [AppShell 開発エンジニア](https://feeny.ai/job/appshell-tailor-tokyo-h0f9tvbdp2jn) — Tokyo, Japan - [Core Platform Engineer](https://feeny.ai/job/core-platform-engineer-tailor-tokyo-y849zg9tqyrp) — Tokyo, Japan - [Recruiting Sourcer(ダイレクトスカウト専任、フルリモート可)](https://feeny.ai/job/recruiting-sourcer-tailor-tokyo-erfq7vaffr8f) — Tokyo, Japan - [Forward-Deployed Product Manager - FDPM (US Remote)](https://feeny.ai/job/forward-deployed-product-manager-fdpm-us-remote-tailor-north-wz2771nty1pj) — North, United States - [Full-Stack Software Engineer (Remote, US West Timezone Overlap)](https://feeny.ai/job/full-stack-software-engineer-remote-us-west-timezone-overlap-tailor-remote-expkan07x3wq) - [Product Engineer (財務会計ドメイン)](https://feeny.ai/job/product-engineer-tailor-tokyo-cpnsfppdzf39) — Tokyo, Japan - [Product Engineer (調達・在庫管理)](https://feeny.ai/job/product-engineer-tailor-tokyo-qsyb3camb1rm) — Tokyo, Japan - [ドメインエキスパート](https://feeny.ai/job/tailor-tokyo-b91r2wfp7e9d) — Tokyo, Japan