---
title: 'Forward Deployed Product Manager at Gigs'
canonical: 'https://feeny.ai/job/forward-deployed-product-manager-gigs-london-fv5c99h5vd9z'
type: 'job'
last_seen: '2026-10-14'
---

# Forward Deployed Product Manager at Gigs

- **Company:** Gigs
- **Location:** London, United Kingdom / Paris, France / Berlin, Germany / Amsterdam, Netherlands
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-10-14
- **Apply:** https://gigs.com/careers?gh_jid=4905982101

## Job description

## About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.

## The Role

An Forward Deployed Product Manager is our customers’ technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API.

The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world’s largest Fintechs.

Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs’ different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.

Please know that fluent French or Spanish is a must for this role, in addition to English.

## What you’ll do

- Deliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer’s use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success.
- Key technical contact. You’ll work with our customer’s engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.
- User flow advisor. You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.
- Project management. You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline.
- Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.
- Product Management. We’re creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality.
- Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.

## What we are looking for

- You are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You’ve worked on complex API integrations and you know exactly how to execute them successfully.
- You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward.
- You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API’s and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.
- You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.
- You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you’re not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.
- Language skills. We're actively expanding in both French and Spanish speaking markets, and fluency in either language is required - in addition to business fluency in English.

Salary Range: Europe: €120,000 - €155,000 UK: £125,000 - £160,000

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation) Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

## What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our [Careers](https://gigs.com/careers) page.

## About Gigs

## Company Overview
- **One-liner**: Gigs provides the operating system for embedded telecom, enabling any tech brand to become a mobile provider by offering phone and data plans through an API and white-label UIs.
- **Entity Type**: Private (Series B, total funding $97M)
- **Headquarters**: San Francisco, California, USA (with hubs in London and Berlin)
- **Founded**: 2020
- **Founders**: Hermann Frank (CEO) and Dennis Bauer

## Core Business
- **Primary industry**: Embedded connectivity / Telecom infrastructure
- **Target customers**: B2B – tech brands, fintech companies, enterprises, and any digital platform that wants to offer mobile plans to their users.
- **Mission or purpose**: Make connectivity seamless, universally accessible, and affordable by bridging the gap between telecom carriers and modern digital platforms.

## Products & Services
- **API**: A single, developer-friendly telecom API across multiple carriers and global markets for integrating connectivity natively into products.
- **Connect**: A modular, no-code white-label hosted checkout for mobile plans (signup, payment, SIM activation, plan management).
- **Dashboard**: A central cockpit for managing subscriptions, payments, devices, and analytics across multiple carriers and markets.
- **Payments**: Fully integrated recurring billing, refunds, tax calculation/remittance, and payouts for mobile services.
- **Operator AI**: An agentic AI assistant built for telecom that helps users self-serve requests directly in chat, reducing support tickets.
- **Sessions**: Simpler, faster signups with pre-filled data from a partner’s own systems.
- **Discover**: A sleek custom landing page for mobile plans, no code required.
- **Devices**: Hardware meets SIM – device management and fulfillment.
- **Travel**: Roaming and data solutions for travelers.
- **Work**: Employee phone plan management for businesses.
- **Fintech**: Bundling bank cards with SIM cards.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: **Total Funding** – $97M across three rounds (Seed 2021, Series A $20M in April 2022 led by Gradient Ventures, Convertible Note $4M in Sept 2022, Series B $73M in Dec 2024 led by Ribbit Capital). Annual revenue reported as $2.0M (LinkedIn estimate).
- **Notable Investors/Partners**: Ribbit Capital (lead Series B), Gradient Ventures (Google’s AI venture fund, lead Series A), Y Combinator (W21 batch). Also backed by the CEOs of Uber, DoorDash, and OpenAI.
- **Growth Signals**: Headcount grew 63.6% YoY to 133 employees (as of mid-2026). Active job postings increased 261.9% year-over-year. Operates in 24 countries. Engineering team distributed across 14 countries.

## Competitive Advantages
- **Vertically integrated platform**: Single OS that handles carrier relationships, compliance (as Carrier of Record), billing, taxes, and customer support – replacing ten vendors.
- **Carrier of Record**: Gigs takes full telecom compliance off the partner’s plate, minimizing legal and regulatory risk.
- **Top-tier backing**: Investors include Ribbit Capital, Google’s Gradient Ventures, and Y Combinator, plus endorsements from industry leaders.
- **Developer-first approach**: Clean API, OpenAPI spec, and extensive documentation designed for fast integration.
- **Multi-carrier, multi-market**: One API across premium networks in multiple countries, enabling rapid geographic expansion.

## Strategic Focus
- Expand embedded telecom into new verticals like fintech (bank card + SIM), travel, and employee plans.
- Scale the Operator AI agent to further reduce support overhead and improve self-service.
- Continue extracting services from the monolith into a more distributed system (Go microservices) to support growing complexity.
- Grow headcount aggressively, especially in engineering, sales, and partner management.

## Why Work Here
- **Remote-first culture**: No requirement to be in an office; team members are based in 14 countries. Travel perks to hubs and co-working spaces.
- **Hubs and pads**: Physical workspaces in San Francisco, London, Berlin, New York, and Amsterdam with free bedrooms for visiting Gigsters.
- **Bi-annual offsites**: Legendary company-wide gatherings twice a year for in-person collaboration.
- **Engineering culture**: Modern stack – Ruby on Rails monolith with Go services, Next.js/TypeScript frontend, GCP, Terraform, event-driven architecture (PubSub). Strong emphasis on performance, consistency, and developer experience.
- **Flexible workplace model**: Employees can work from home, hubs, or co-working spaces (company-paid).
- **High growth environment**: 63%+ headcount growth, active hiring across multiple roles, opportunity to shape a rapidly scaling platform.
- **Diverse team**: Employees from top companies like Stripe, Adyen, Revolut, Uber, and Klarna.

## Sources
1. [gigs.com](https://gigs.com/) – Company homepage and product descriptions
2. [gigs.com/careers](https://gigs.com/careers) – Careers page, culture, and benefits
3. [gigs.com/engineering](https://gigs.com/engineering) – Engineering culture, tech stack, and remote policy
4. [linkedin.com](https://www.linkedin.com/company/meetgigs) – LinkedIn company profile (headcount, revenue, funding, growth)
5. [ycombinator.com](https://www.ycombinator.com/companies/gigs/jobs) – Y Combinator company profile (founding details, batch, size)

## Other roles at Gigs

- [Business Development, Technology Partnerships](https://feeny.ai/job/business-development-technology-partnerships-gigs-san-francisco-d3p7h27ev7nz) — San Francisco, CA
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-gigs-new-york-cs8fjwa8jnt5) — New York, NY
- [Strategic Partner Development Lead, US Carriers](https://feeny.ai/job/strategic-partner-development-lead-us-carriers-gigs-united-states-qjbefvp7p0ea) — United States
- [GTM Associate, UK & Ireland](https://feeny.ai/job/gtm-associate-uk-ireland-gigs-london-bf59h5pnxvxj) — London, United Kingdom
- [People Business Partner](https://feeny.ai/job/people-business-partner-gigs-new-york-w3vg1ma7vzx3) — New York, NY
- [Strategic Partnerships, UK](https://feeny.ai/job/strategic-partnerships-uk-gigs-london-cqa2a33eerx6) — London, United Kingdom
- [Go To Market Manager, Brazil](https://feeny.ai/job/go-to-market-manager-brazil-gigs-sao-paulo-rjsjpgkx6fxm) — São Paulo, Brazil
- [Technical Project Manager, Latam](https://feeny.ai/job/technical-project-manager-latam-gigs-sao-paulo-hx53vy5qjkgz) — São Paulo, Brazil
- [Brand Marketing Lead](https://feeny.ai/job/brand-marketing-lead-gigs-san-francisco-1ndkkce0dzfk) — San Francisco, CA
- [Technical Project Manager, Carrier Integrations](https://feeny.ai/job/technical-project-manager-carrier-integrations-gigs-europe-xgz8wnakzb79) — Europe