---
title: 'Forward Deployed Product Manager at Probably Genetic'
canonical: 'https://feeny.ai/job/forward-deployed-product-manager-probably-genetic-san-francisco-1cw5c2ftz9x6'
type: 'job'
last_seen: '2026-09-09'
---

# Forward Deployed Product Manager at Probably Genetic

- **Company:** Probably Genetic
- **Location:** San Francisco, CA
- **Compensation:** $155k–$210k
- **Employment:** full-time
- **Posted:** 2026-09-07
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/probablygenetic/c6688fed-1e05-4045-b258-bab76f10ff8c

## Job description

## About Probably Genetic

Probably Genetic is changing the lives of patients living with severe, complex diseases. Our data platform is used by drug developers and patient advocacy groups to develop and launch treatments for these patients. Our technology discovers undiagnosed patients online, analyzes their disease state using machine learning and at-home testing, and enables compliant communication with patients. In doing so, we help patients access diagnoses, clinical trials, and treatments as early as possible. We are a tight-knit group of hard-working, ambitious problem solvers united by a mission greater than ourselves. We do well by doing right by patients. We are developing some of the most cutting-edge solutions in healthcare, and our roadmap is packed with innovations in bioinformatics, AI, and drug development. We have built a lean, all-star team to help us bring our vision to life, and we want you to be a part of it. Probably Genetic has raised multiple rounds of funding from Silicon Valley’s best investors, including Threshold, Khosla, and Y Combinator, and offer competitive salaries, comprehensive benefits, and meaningful early stage equity.

## About the role

We are looking for a Forward Deployed Product Manager who will lead a new product end to end, owning both the vision and strategy that will guide its growth. This role will also own the full post-sale relationship for key biopharma accounts, serving as the primary point of contact and consolidating customer requests, feedback, and patterns into a clear product roadmap. You will turn raw data into compelling insight packages for customer stakeholders, run a regular cadence of check-ins to surface opportunities and flag risks early, and serve as the internal voice of the customer as you partner with BD and engineering to prioritize improvements.

What you will do:

- Lead a new product line end to end, owning both the vision and strategy that will guide its growth
- Build and maintain a consolidated backlog of customer requests, feedback, and complaints across all accounts, identifying patterns and translating them into actionable product feature requests and roadmap
- Prepare and deliver polished, data-driven insight packages and presentations for customer stakeholders by turning raw data into clear, compelling narratives
- Own the full post-sale customer relationship for key biopharma accounts, serving as key point of contact, ensuring every customer receives a consistent, high-quality experience
- Establish and run a regular cadence of customer check-ins, proactively surfacing insights and flagging risks before they become issues
- Partner closely with the BD and engineering teams to scope and prioritize customer-informed improvements, and serve as the internal voice of the customer
- Support ownership of the customer-facing product and related customer-facing tooling, contributing to product management and roadmap decisions
- Build lightweight AI-assisted tools and automations to streamline customer reporting and reduce manual effort over time
- Collaborate with leadership on account strategy, renewal planning, and expansion opportunities across the biopharma and insurance customer portfolio

Who you are: We are looking for a few specific things that will help you succeed in this role:

- 5+ years of experience in customer success, solutions, forward-deployed engineering, product management, or a related client-facing role - ideally in a biopharma, healthtech, or data-driven B2B environment
- Demonstrated ability to independently manage senior stakeholder relationships at large organizations, including running proactive account cadences and handling escalations
- Strong data fluency - comfortable working in spreadsheets and ideally with SQL or Python to pull, clean, and package insights without heavy analytical support
- Excellent written and verbal communication skills, with a track record of producing polished customer-facing deliverables including decks, dashboards and insight summaries
- AI native - you use AI tools as a core part of your workflow and are comfortable vibe coding lightweight solutions without engineering support
- Experience translating customer feedback into product requirements and working alongside engineering to deliver improvements

Some things that are not required, but you will learn on the job:

- Familiarity with rare disease, genetics, or the biopharma drug development lifecycle
- Experience with patient-facing or healthcare data platforms
- Formal product management experience or ownership of a customer-facing platform or tool

As with all new hires at Probably Genetic, you will also need to be:

- A good person. We work with some of the most marginalized populations on the planet and empathy is key
- Patient-focused and motivated to have a lasting, positive impact on humanity
- Comfortable in a fast-paced, often ambiguous environment with rapid change
- Action-oriented and excited to build a company from the ground up

The salary range for this role is $155,000-$210,000 annually. Actual compensation offered will depend on several factors including but not limited to: work experience, education, skill level, and/or other business and organizational needs. What we offer at Probably Genetic:

- An engaging and supportive team all on a mission to improve lives
- Fair and equitable compensation with competitive early-stage equity grants
- Generous Flexible Time off policy, that we actually use
- Parental Leave Benefits (12 weeks for both birthing and non-birthing)
- Hybrid, flexible work with high-trust and autonomy
- A bright, inviting, pet-friendly office in Downtown SF near transit
- Company-sponsored team lunch every Thursday
- A “work from anywhere” policy, up to 4 weeks a year
- Regular team retreats in exciting destinations
- Health Benefits including medical, dental, vision, therapy, FSA, and 401k
- And so much more!

Probably Genetic is committed to fostering a welcoming and inclusive work environment for people of all genders, sexuality, ethnicity, socioeconomic background and life experiences. We urge candidates of all backgrounds to apply. If you require specific accommodations as you interview or consider working with us, please let us know.

## About Probably Genetic

## Company Overview
- **One-liner**: Probably Genetic uses AI and at-home genetic testing to help diagnose rare genetic diseases and connect patients to treatments, while powering drug development with real-world data.
- **Entity Type**: Private (Seed-stage; Y Combinator Winter 2019 batch)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019 (per Y Combinator; company website states 2018 – conflicting reports)
- **Founders**: Lukas Lange (CEO & Co-Founder)

## Core Business
- **Primary industry**: Healthcare / Genetic Testing / Biotechnology
- **Target customers**: B2B (drug developers, patient advocacy groups, clinical labs) and B2C (patients with undiagnosed rare diseases and their caregivers)
- **Mission**: "We develop AI to diagnose 200+ million patients living with genetic disease to help them access the treatments they need and catalyze drug development."

## Products & Services
- **Probably Genetic Platform (Patient Intelligence Platform)**: End-to-end system that identifies undiagnosed patients via an AI-powered symptom checker, ships at-home saliva or cheek swab kits, provides genetic counseling, and delivers clinical-grade reports. The platform is used by drug developers to discover and engage eligible patients for clinical trials and sponsored testing programs. (SaaS + Services)
- **Free Sponsored Testing Programs**: Offered in partnership with pharmaceutical companies and patient advocacy groups, allowing eligible patients to access genetic testing at no cost.

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric**: Total Funding – USD 11.2 million (as of latest LinkedIn data) across multiple rounds (Pre-Seed led by Y Combinator, Seed, and Angel Round in 2022)
- **Notable Investors/Partners**: Y Combinator, Threshold, Khosla Ventures; partnered with 50+ patient advocacy groups (e.g., NORD, Global Genes)
- **Growth Signals**:
  - 200,000+ patients have used the platform
  - >6x year-over-year revenue growth (self-reported)
  - Profitable (stated on Y Combinator jobs page)
  - Team size: 17 (Y Combinator) vs. 12 (LinkedIn, showing -21.4% YoY headcount decline – conflicting reports)
  - Global reach: services offered internationally

## Competitive Advantages
- Proprietary AI models trained on a large, growing dataset of rare disease phenotypes and genotypes
- Direct-to-consumer at-home testing removes barriers for undiagnosed patients
- CLIA-Certified & CAP-accredited lab; HIPAA-compliant data handling
- Strong integration with drug developer workflows (patient identification, consent, data sharing)

## Strategic Focus
- Expand the dataset and refine AI algorithms to improve diagnostic accuracy for more rare diseases
- Deepen partnerships with pharmaceutical companies to launch new sponsored testing programs
- Scale patient outreach globally, especially in underserved regions
- Advance bioinformatics and machine learning capabilities to accelerate drug development

## Why Work Here
- Mission-driven culture: "We do well by doing right by patients"
- Tight-knit, ambitious team united by a challenging problem
- Remote/hybrid policy: San Francisco headquarters with remote options within the US
- Competitive salaries ($150K–$190K for senior engineering roles) plus meaningful equity
- Notable perks: "Incredible team retreats to places like Barbados, the Alps, Mexico, Costa Rica, and Portugal"
- Y Combinator backing with a profitable, high-growth trajectory

## Sources
1. [probablygenetic.com](https://www.probablygenetic.com/)
2. [probablygenetic.com/about](https://www.probablygenetic.com/about-probably-genetic)
3. [ycombinator.com](https://www.ycombinator.com/companies/probably-genetic)
4. [ycombinator.com/jobs](https://www.ycombinator.com/companies/probably-genetic/jobs)
5. [linkedin.com](https://www.linkedin.com/company/probablygenetic)

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