---
title: 'Forward Deployed Reliability Engineer at Palantir Technologies'
canonical: 'https://feeny.ai/job/forward-deployed-reliability-engineer-palantir-technologies-london-k5rv8h02cgks'
type: 'job'
last_seen: '2026-09-07'
---

# Forward Deployed Reliability Engineer at Palantir Technologies

- **Company:** Palantir Technologies
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-22
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/palantir/5a99fe16-1bda-4313-ace2-a11ea6e58f0c

## Job description

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

## The Role

As a Forward Deployed Reliability Engineer (FDRE), you ensure the stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes so that we provide an increasing quality of service to more and more customers. Your approach is hands-on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions, and advocate for workflow or product improvements once the immediate issue is resolved. You are energised by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues — you look for opportunities to simplify, automate, and make the entire system more resilient. An FDRE synthesises learnings from support into best practices for others to follow. These are captured in documentation and shared with the team and the wider organisation. In this way, you raise the bar for reliability and efficiency across Palantir.

Core Responsibilities

- Develop a deep understanding of Palantir’s products and operational processes
- Go on-call, responding quickly and effectively to mission-critical incidents
- Diagnose, resolve, and proactively prevent issues encountered in the field
- Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers
- Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows
- Advocate for and implement product enhancements based on insights gleaned from the field
- Create clear, actionable documentation and share best practices to elevate team and company-wide reliability

Note: While active work is not required on weekends or outside business hours, you must be available to respond to critical outages during assigned on-call weeks.

## What We Value

- Ability to work independently and collaboratively to solve ambiguous technical and operational challenges
- Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders
- Proficiency in Python, Java, and SQL
- Familiarity with parallel data processing and Spark job optimisation
- Strong organisational skills and attention to detail, with the ability to prioritise effectively
- Resourcefulness and creativity in fast-paced, dynamic environments
- Experience with root cause analysis and documenting solutions for broader impact
- Enthusiasm for hands-on problem-solving, continuous improvement, and knowledge sharing

## What We Require

- Background in Computer Science, Engineering, Information Systems, or other technical field

## About Palantir Technologies

## Company Overview
- **One-liner**: Palantir builds software platforms that empower organizations to integrate their data, decisions, and operations at scale.
- **Entity Type**: Public (NYSE: PLTR)
- **Headquarters**: Miami, Florida, United States
- **Founded**: 2003
- **Founders**: Not explicitly listed in provided sources (widely reported as Peter Thiel, Alex Karp, and Stephen Cohen)

## Core Business
- **Primary industries**: Data integration, artificial intelligence, defense & intelligence, commercial analytics
- **Target customers**: Government agencies (defense, intelligence, civil), large commercial enterprises, and regulated industries
- **Mission or purpose**: “Build foundational software for tomorrow” and design technology that helps institutions protect liberty while making human‑driven analysis of real‑world data possible [palantir.com/about]

## Products & Services
- **Palantir Gotham**: Platform for the intelligence and defense community, enabling counterterrorism investigations and operations.
- **Palantir Foundry**: Foundational data operations platform providing data management, logic authoring, ontology development, analytics, and workflow building.
- **Palantir Apollo**: Continuous delivery platform that orchestrates upgrades and manages the infrastructure hosting other Palantir platforms.
- **Artificial Intelligence Platform (AIP)**: Generative AI platform with secure connectivity to third‑party LLMs, development toolchain for AI agents, AI‑enabled end‑user applications, and evaluation frameworks for governing AI workflows.

## Market Standing
- **Valuation / Market Cap**: $100.6 B (as of the search date, approximate)
- **Key Metric**: Annual revenue of $4.5 B (latest fiscal year); IPO in 2020
- **Notable Investors / Partners**: Public market investors; major U.S. and allied government agencies, commercial clients across healthcare, finance, manufacturing, and logistics
- **Growth Signals**: 3,843 employees (+20.2% YoY, +998 people); operations in 12 countries; workforce distributed across 49 countries; continued expansion of AIP and commercial customer base

## Competitive Advantages
- **Engineer‑in‑the‑field model**: Palantir sends engineers directly to customers to deploy products, integrate data, and produce operational results in weeks, not years.
- **Privacy‑by‑design**: Built‑in privacy‑protective capabilities, governance tools, and a strong track record of working with advocacy groups on responsible data use.
- **Platform lock‑in**: Deep integration with customer data and workflows through Ontology and custom applications makes switching costs extremely high.
- **Long‑term government contracts**: Decades‑long relationships with U.S. and allied defense/intelligence agencies provide stable revenue and high barriers to entry.

## Strategic Focus
- **AI leadership**: Making AIP the standard for secure, governed generative AI deployment in regulated industries.
- **Commercial expansion**: Growing the commercial customer base beyond government, especially in supply chain, healthcare, and finance.
- **Continuous delivery**: Leveraging Apollo to ensure rapid, safe updates across all deployments, reducing maintenance overhead for customers.

## Why Work Here
- **Culture**: Mission‑driven engineering environment where engineers work directly on the hardest problems for critical institutions. “We’re engineers, not academics.”
- **Autonomy and impact**: New hires are trusted with responsibility from day one and are paired with a mentor. “Palantir trusts our early talent engineers to make an impact from day one.”
- **Flexibility**: Take‑what‑you‑need time‑off policy; offices closed for two weeks in December; flexible working arrangements including remote work when appropriate.
- **Benefits**: Generous paid parental leave, fertility services, adoption assistance, equity programs, mental health support (virtual therapy, meditation), and robust healthcare coverage.
- **Diversity & inclusion**: Equal Employment Opportunity employer; publishes UK Gender Pay Gap Report; strives for “many pathways to success” beyond traditional career ladders. [palantir.com/careers/life-at-palantir]

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/palantir-technologies)
2. [Palantir About Page](https://www.palantir.com/about/)
3. [Palantir Careers – Life at Palantir](https://www.palantir.com/careers/life-at-palantir/)
4. [Palantir Careers – Open Positions](https://www.palantir.com/careers/open-positions/)
5. [SEC Form 10‑K / Annual Report (FY2025)](https://www.sec.gov/Archives/edgar/data/1321655/000132165526000021/fy2025palantirars.pdf)

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