---
title: 'Founder''s Associate at Bjak'
canonical: 'https://feeny.ai/job/founder-s-associate-bjak-united-kingdom-zstx93psv0ex'
type: 'job'
last_seen: '2026-09-09'
---

# Founder's Associate at Bjak 

- **Company:** [Bjak ](https://feeny.ai/companies/bjak)
- **Location:** United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/bjakcareer/7db6c7cd-3fca-4c9e-97f1-975fadac2b84

## Job description

## About BJAK

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.

Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.

Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.

We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.

If you're this person, we'd love to talk to you.

## The Role

You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most.

We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment.

## What You'll Own

- Drive high-priority initiatives across the business.
- Work with leadership to solve business and product challenges.
- Build new teams, processes, and capabilities as the company grows.
- Lead cross-functional projects from planning through execution.
- Research new markets, products, and business opportunities.
- Improve how we operate by identifying problems and implementing practical solutions.
- Take ownership of projects and deliver meaningful business outcomes.

## What We're Looking For 

- Strong problem-solving skills and business judgment.
- Ability to learn quickly and adapt to new challenges.
- Comfortable working across different business functions.
- Strong ownership and execution skills.
- Excellent communication and stakeholder management skills.
- Able to manage multiple priorities in a fast-moving environment.
- Curious, resourceful, and driven to build.

This Role Is Not For

- People who only want to attend meetings. 
- Candidates who cannot follow up aggressively and professionally. 
- Those who need fixed scope and slow timelines. 
- People who avoid messy cross-functional problems. 
- People who produce long updates without clear decisions or next actions

Location This role is based in United Kingdom. This is a hybrid role. You are expected to work from our United Kingdom office at least 3 days per week.

Language English is our main working language across global teams. Strong English communication is required.

Interview Process: Our process is designed to move fast:

- Online assessment or practical task
- Role-specific interview
- CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process.

Candidates who complete assessments quickly will be prioritized.

## About Bjak 

## Company Overview
- **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: Selangor, Malaysia
- **Founded**: 2019
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical)
- **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks)
- **Mission**: “To develop technology‑based solutions to improve financial inclusion.”

## Products & Services
- **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent.
- **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month).
- **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car.
- **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs.
- **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe.
- **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor).
- **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops.
- **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia).

## Competitive Advantages
- **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers.
- **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership.
- **AI & automation**: Uses AI agents to simplify policy selection and claims processes.
- **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support.

## Strategic Focus
- **Geographic expansion**: Entering European markets, with an IPO under consideration.
- **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency.
- **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value.
- **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth.

## Why Work Here
- **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed.
- **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally.
- **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery.
- **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement.
- **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews.

## Sources
1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission)
2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values)
3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions
4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news)

## Other roles at Bjak 

- [Social Media Executive](https://feeny.ai/job/social-media-executive-bjak-malaysia-yqm5d2xgxc16) — Malaysia
- [Operations Lead](https://feeny.ai/job/operations-lead-bjak-united-kingdom-vgj3c2yezqqf) — United Kingdom
- [Operations Strategy Lead](https://feeny.ai/job/operations-strategy-lead-bjak-united-kingdom-00chkpamkk0r) — United Kingdom
- [Business Operations Lead](https://feeny.ai/job/business-operations-lead-bjak-united-kingdom-r55sxvzdkjsq) — United Kingdom
- [Operational Excellence Lead](https://feeny.ai/job/operational-excellence-lead-bjak-united-kingdom-5nqsc8m8dymb) — United Kingdom
- [Head of Operations](https://feeny.ai/job/head-of-operations-bjak-united-kingdom-x5jxwfpvvdfb) — United Kingdom
- [Founder's Office](https://feeny.ai/job/founder-s-office-bjak-global-zhybzv17d88j) — Global
- [Business Unit Head - AI Native Email App](https://feeny.ai/job/business-unit-head-ai-native-email-app-bjak-hong-kong-2bzhv9mghsd5) — Hong Kong
- [Data Entry Admin](https://feeny.ai/job/data-entry-admin-bjak-malaysia-291j9wtmemne) — Malaysia
- [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-bjak-hong-kong-rqcs2pkc4f66) — Hong Kong