--- title: 'Founder''s Office, Business [YoE: 2 - 4 Years] at Bolna' canonical: 'https://feeny.ai/job/founder-s-office-business-yoe-2-4-years-bolna-bengaluru-cs8kp6awe9gh' type: 'job' last_seen: '2026-10-17' --- # Founder's Office, Business [YoE: 2 - 4 Years] at Bolna - **Company:** Bolna - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-04-24 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.gem.com/bolna/am9icG9zdDprbGK1GgH2bWHuE5zDYFSs ## Job description ## About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. Our team of ~25 is based in Bengaluru. ## The Role Most people 2–3 years into their careers are getting good at one thing. This role is for the ones who want to get good at everything - fast. The Founder’s Office is where the most important, most ambiguous, and most consequential work lives. You’ll work directly with the founders on whatever is highest priority - closing an enterprise deal, fixing a broken customer deployment, figuring out why a vertical isn’t converting, building the business case for a new market. No two weeks will look the same. This is deliberately a generalist role. Over 12–18 months, you’ll develop a sharp point of view on where you want to go -product, sales, business development, customer success - and we’ll actively help you get there. Think of it as a founder’s MBA, except the tuition is paid and the work is real. If you’ve come from consulting, an early-stage startup, or an AI company and you’re hungry for more ownership than your current role allows, this is the seat. ## What You’ll Do - Own customer relationships end-to-end - from first call to go-live to expansion - Work with enterprise customers to translate their business goals into agent configurations, prompt logic, and integration requirements - Sit in on and eventually lead sales conversations - help close deals, write proposals, and navigate procurement - Identify patterns in churn, expansion, and customer feedback, and turn them into product and GTM recommendations - Build internal playbooks - onboarding processes, success metrics, escalation paths, vertical-specific templates - Run high-priority projects directly for the founders - market analysis, competitive research, partner outreach, new vertical scoping - Be the connective tissue between customers, product, and engineering ## What We’re Looking For Must-have: - 2–4 years of experience in management consulting, investment banking, early-stage startups, or an AI/SaaS company - You can structure a problem, communicate it clearly, and drive it to closure without hand-holding - Comfortable in ambiguous, fast-moving environments where the playbook doesn’t exist yet - Strong written and verbal communication - you can hold a room with a CXO and debug a customer issue in the same afternoon - Genuine curiosity about AI - you’ve used these tools seriously, not just dabbled Good to have: - Direct experience in B2B SaaS, voice AI, or conversational AI - You’ve worked at or with a YC company or high-growth startup - You’ve owned a revenue number, even informally - You can read a financial model and know what levers matter - Exposure to enterprise sales cycles, procurement, or customer success at scale How This Role Grows At 12–18 months, you’ll have a clear view of where you want to go. We’ll shape the role around your strengths: - Strong in customers and revenue → Sales Lead or Customer Success Lead - Strong in product insights and patterns → Product Manager or Product Ops - Strong in strategy and markets → GTM Lead or Business Development We don’t hire for this role and leave you in it forever. The point is to make you exceptional at whatever direction you choose - with real context, real relationships, and real skin in the game. ## Why Bolna - Direct access to founders from day one - you’ll be in the room for decisions most people at your stage never see - Fastest learning curve available in B2B AI sales, product, and customer success - Real ownership, real customers, real consequences - not a support function - Competitive compensation + meaningful ESOP - Bengaluru office, in-person team collaboration ## About Bolna ## Company Overview - **One-liner**: Bolna is a Voice AI orchestration platform purpose-built for Indian enterprises, enabling them to build, deploy, and scale multilingual voice agents for sales, support, collections, and recruitment. - **Entity Type**: Private (YC Fall 2025 batch) - **Headquarters**: Bengaluru, India (with a second office in San Francisco, California, USA) - **Founded**: 2024 - **Founders**: Not publicly disclosed on the website or YC profile, but the team includes engineers who previously built and scaled Zomato, Tata 1MG, BrowserStack, and Atlassian. ## Core Business - **Primary industry/industries**: Voice AI Infrastructure, Enterprise SaaS, Conversational AI - **Target customers**: B2B, mid-market to large enterprises in India, particularly in BFSI (Banking, Financial Services, Insurance), e-commerce, and recruitment sectors - **Mission or purpose statement**: To power India’s next billion conversations with Voice AI that understands the country’s linguistic complexity, scale, and cost sensitivity. ## Products & Services For each major offering: - **Voice AI Orchestration Platform**: A full-stack platform that lets enterprises build, test, and deploy conversational voice agents across inbound and outbound calls. Supports no-code builders and developer APIs. - **Customer Support Agent**: 24/7 inbound call answering for FAQs and customer triage, with human-in-the-loop handover. - **Cart Abandonment Agent**: Outbound calling agent for e-commerce recovery campaigns. - **Recruitment & Screening Agent**: AI agents that screen, interview, and onboard candidates at scale. - **Developer APIs**: Programmatic access to ASR, LLM, TTS models, telephony, and workflow integrations (n8n, Make.com, Zapier). ## Market Standing - **Valuation/Market Cap**: Not disclosed (private, early-stage) - **Key Metric**: Total Funding — raised as part of Y Combinator's Fall 2025 batch (amount not publicly specified). Powers 500K+ minutes of calls every month. - **Notable Investors/Partners**: Y Combinator (primary partner: Tom Blomfield) - **Growth Signals**: 1,000+ companies rely on Bolna; team size of 21 as of Fall 2025; actively hiring across engineering, solutions, and client success roles; expanding into enterprise plans with forward-deployed service. ## Competitive Advantages - **India-specific routing engine**: Automatically picks the optimal blend of ASR/LLM/TTS models per call based on language, region, and use case, optimizing for cost and quality. - **Multilingual mastery**: Supports 10+ Indian languages (including Hinglish, Tamil, Telugu) and 50+ accents with natural code-switching mid-conversation. - **Cost-efficiency engine**: Uses pre-recorded inserts, cheaper small models where possible, and smart routing to deliver lower costs than alternatives. - **Sub-500ms latency**: Handles interruptions and natural conversation flow, critical for Indian call center environments. - **100% data privacy**: India/USA specific data residency and on-premise deployment options for enterprise compliance. ## Strategic Focus - Scaling enterprise adoption across BFSI, e-commerce, and recruitment verticals in India. - Deepening the "model-agnostic" orchestration layer to support 20+ ASR, LLM, and TTS models. - Building forward-deployed engineering teams to support large enterprise clients with custom deployments. - Expanding from 500K+ to millions of call-minutes per month while maintaining sub-500ms latency. ## Why Work Here - **Culture highlights**: Early-stage YC startup with a mission to solve India’s unique voice AI challenges. Team includes veterans from Zomato, BrowserStack, and Atlassian — strong product and engineering DNA. - **Remote/hybrid/office policy**: On-site roles based in Bengaluru (primary hub) with a second office in San Francisco. Openings are listed as on-site. - **Notable perks or engineering culture**: Engineers get to work on real-time voice infrastructure, multilingual NLP, and low-latency systems at scale. The "Forward Deployed" enterprise model means engineers interact directly with customers. Active hiring for founding ML engineer, software engineer, and AI solutions engineer roles. ## Sources 1. [bolna.ai](https://www.bolna.ai/) 2. [ycombinator.com](https://www.ycombinator.com/companies/bolna-ai) 3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/bolna) 4. [builtin.com](https://builtin.com/company/bolna) ## Other roles at Bolna - [Product Analyst](https://feeny.ai/job/product-analyst-bolna-bengaluru-qc5bemt8wttc) — Bengaluru, India - [AI Client Success (YOE: 2 yrs+)](https://feeny.ai/job/ai-client-success-yoe-2-yrs-bolna-bengaluru-2k578t2t8kc3) — Bengaluru, India - [AI Solutions Engineer [YoE: 0 - 2 Years]](https://feeny.ai/job/ai-solutions-engineer-yoe-0-2-years-bolna-bengaluru-27fez1kpanmg) — Bengaluru, India - [Content Marketing Manager](https://feeny.ai/job/content-marketing-manager-bolna-bengaluru-yywvx47bw9pg) — Bengaluru, India - [Applied PM](https://feeny.ai/job/applied-pm-bolna-bengaluru-51qp57bcxfeg) — Bengaluru, India - [Recruitment Coordinator/ HR Associate](https://feeny.ai/job/recruitment-coordinator-hr-associate-bolna-bengaluru-mhtbgepr7tky) — Bengaluru, India