---
title: '[Founder''s Office] Chief of Staff to the CEO at Enterpret'
canonical: 'https://feeny.ai/job/founder-s-office-chief-of-staff-to-the-ceo-enterpret-new-york-01fa6m78hhef'
type: 'job'
last_seen: '2026-11-06'
---

# [Founder's Office] Chief of Staff to the CEO at Enterpret

- **Company:** Enterpret
- **Location:** New York, NY
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/enterpret/jobs/7811480003

## Job description

## About Enterpret

At Enterpret, we are building the platform that unifies customer feedback from every channel into a single, structured, real-time source of truth, so the world's best product development teams always know what their customers need. We solve complex problems in natural language processing, serverless computing, and analytics, pushing the envelope of what's possible by applying first-principle thinking.

We're backed by investors who share our conviction, Peak XV, Canaan Partners and Kleiner Perkins, and trusted by some of the most respected product development teams in the world, including Notion, Canva, ElevenLabs, Apollo, Flow, Descript, Samsung, Western Union, Fanatics, Atlassian, Ancestry and The Farmer's Dog.

We love working with folks who are resourceful, thrive in ambiguity, and display a strong sense of ownership.

Read more about our team, core values, and operating principles - [here](https://www.enterpret.com/about-us).

## What You'll Do

- Partner directly with our CEO and founding team as a true extension of the CEO: a trusted sounding board and proxy who represents them in rooms they can't be in, makes calls on their behalf, and turns founder intent into scoped workstreams with clear owners, timelines, and follow-through.
- Protect and prioritize the CEO's focus by deciding what needs their attention and quietly handling what doesn't, while preparing them for board meetings, investor conversations, and high-stakes decisions.
- Own finance-adjacent operating work, including vendor decisions, budget tracking, cash-conscious prioritization, and analyses that help the CEO make sharper calls.
- Run the company's operating rhythm across leadership meetings, weekly business reviews, and planning cycles, setting agendas, surfacing the right data, and tracking every decision to close.
- Take messy operational projects off the CEO's plate and run them independently across people, process, finance, and vendor workflows.
- Build the analyses and narratives that move decisions forward: first-draft strategy memos, board and investor materials, and company-wide communications, grounded in first- and third-party data.
- Operate AI-natively by using modern AI tooling to research, draft, model, and automate the work, and help the leadership team adopt AI-enabled ways of working as we scale.
- Take first sales calls and earn real commercial reps by learning our ICP, their pain points, and where Enterpret wins, so you can build conviction on the question that runs the business: how do we grow ARR?
- Step in as temporary owner on the highest-priority cross-functional problems, collaborating across Sales, Marketing, Customer Success, Product, and Engineering wherever there's a gap between strategy and execution.

What It Takes

- 5+ years in a high-agency role, such as startup operating, management consulting, investment banking, venture capital, or strategy/business operations, where you owned ambiguous, high-stakes work end to end.
- Early-stage startup operating experience is strongly preferred; ex-founder experience is a strong plus.
- A track record of growing your own mandate: you've walked into an undefined problem and walked out with a system, a decision, or an outcome the team now relies on.
- Strong analytical and data fluency, comfortable in spreadsheets, building models, and reasoning from data, and AI-native in how you work, using modern AI tools to move faster and go deeper.
- Sharp written and verbal communication: you can write a crisp memo one day and represent the CEO in the room the next.
- Commercially minded and energized by customers, willing to take sales calls, learn the product cold, and build conviction directly from the market.
- A track record of collaborating across functions and earning trust without relying on formal authority.
- Energized by building culture through rituals, operating cadence, communication, and follow-through.
- High ownership, sound judgment with sensitive information, and genuinely energized by startup ambiguity and variety, where no two weeks look the same.

Why Enterpret?

- High Impact: Work at the center of the company alongside the CEO, on the decisions that set our direction and grow ARR.
- Ownership: End-to-end responsibility for the initiatives and outcomes you take on.
- Complex Challenges: Range across strategy, go-to-market, operations, and analytics. The variety is the job.
- Growth: A genuine launchpad into functional leadership. The last person in this seat used it to move into a specialized Growth role.
- Culture: Open, collaborative, and values-driven environment with autonomy.
- Benefits: Competitive salary, equity, hybrid work setup, premium healthcare, and more.

## What We Value

At Enterpret, we operate with a deep sense of ownership. We play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better.

## Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

## About Enterpret

## Company Overview
- **One-liner**: Enterpret provides an AI-powered customer intelligence platform that connects support, sales, and market signals into structured context for teams and AI workflows to drive retention and revenue.
- **Entity Type**: Private (Series A – $20.8M raised in December 2024)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Arnav S. (Co-founder & CTO)

## Core Business
- **Primary industry**: Customer Intelligence / AI-powered analytics
- **Target customers**: B2B – product, customer experience, support, operations, and go-to-market teams at high-velocity product organizations (e.g., Notion, Perplexity, Strava)
- **Mission or purpose**: Help companies build better products by uncovering insights from customer feedback, and create a world where every customer voice matters.

## Products & Services
- **[Customer Intelligence Platform](https://www.enterpret.com/)**: A full-stack SaaS platform that ingests and structures feedback from support tickets, sales calls, surveys, reviews, social conversations, community discussions, CRM data, and product usage signals. Features include Adaptive Taxonomy, Context Graph, Support Intelligence, Sales Intelligence, and Market Intelligence.
- **[Enterpret MCP](https://www.enterpret.com/)**: Model Context Protocol (MCP) integrations allowing teams to query and act on customer context from AI tools like Claude and ChatGPT, and create tickets, alerts, and workflows directly from findings.
- **Integrations**: Native connections to Slack, Jira, Linear, Salesforce, and other internal tools; also supports AI workflow triggers and automation.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding raised – **$25.1M** (Seed $4.3M in March 2022, led by Kleiner Perkins; Series A $20.8M in December 2024, led by Canaan Partners)
- **Notable Investors/Partners**: Canaan Partners (lead Series A), Kleiner Perkins, Sequoia Capital; customers include Notion, Perplexity, Strava, The Farmer’s Dog, Loom, Cameo.
- **Growth Signals**: Headcount grew 28.6% YoY to 63 employees; active hiring across engineering and GTM roles; strong brand adoption among high-profile product teams.

## Competitive Advantages
- **Adaptive Taxonomy**: Feedback categories evolve with product language, so insights remain consistent over time without manual re-tagging.
- **Context Graph**: Every signal is tied to customer segments, LTV, lifecycle stage, usage area, and business outcomes (churn, NPS, CSAT, expansion).
- **Outcome Measurement**: Tracks whether product decisions actually worked (e.g., reduction in ticket volume, improvement in sentiment, changes in retention) – closing the feedback loop.
- **AI-First Integration**: Deep compatibility with MCP and major AI tools (Claude, ChatGPT) enables teams to embed customer intelligence directly into existing workflows and agent systems.

## Strategic Focus
- Expand "customer intelligence infrastructure" to power AI workflows and agents across enterprises.
- Continue deepening integrations with productivity and CRM platforms (Jira, Linear, Slack, Salesforce).
- Scale go-to-market with dedicated commercial and enterprise account executives (hiring in NYC).
- Enhance the platform’s ability to measure revenue impact of product decisions (churn prevention, expansion attribution).

## Why Work Here
- **Culture**: Values-driven environment emphasizing ownership, direct feedback, humble growth mindset, solving customer pain, and fast-paced yet detail-oriented execution.
- **Work Policy**: Hybrid/office options – headquarters in San Francisco, offices in New York City (hybrid) and Bengaluru, India (in-office). Some roles (e.g., Enterprise Account Executive) offer remote/hybrid flexibility.
- **Engineering & Perks**: Tackle complex challenges in NLP, serverless computing, and frontend analytics. Backed by top-tier VCs (Kleiner Perkins, Sequoia, Canaan). Opportunities to see direct impact on customer churn, retention, and roadmap decisions. Small, tight-knit team with strong alumni backgrounds from Google, Amazon, Uber, Rubrik, and Scale AI.

## Sources
1. [enterpret.com](https://www.enterpret.com/careers) – Careers page
2. [enterpret.com](https://www.enterpret.com/) – Main product page
3. [boards.greenhouse.io](https://boards.greenhouse.io/enterpret) – Job listings
4. [linkedin.com](https://www.linkedin.com/company/enterpret) – Company LinkedIn profile
5. [builtin.com](https://builtin.com/company/enterpret) – Company profile on Built In

## Other roles at Enterpret

- [Founder’s Office: Revenue Operations & Systems (RevOps)](https://feeny.ai/job/founder-s-office-revenue-operations-systems-revops-enterpret-bengaluru-rrewr94nncbz) — Bengaluru, India
- [Senior Product Marketing Manager, Growth](https://feeny.ai/job/senior-product-marketing-manager-growth-enterpret-united-states-pnch8m8k3129) — United States
- [Member of Technical Staff, Platform](https://feeny.ai/job/member-of-technical-staff-platform-enterpret-bengaluru-v36kpxexksnm) — Bengaluru, India
- [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-enterpret-bengaluru-fwp9tbh5b1t7) — Bengaluru, India
- [[Backend, Onsite] Software Engineering Intern](https://feeny.ai/job/backend-onsite-software-engineering-intern-enterpret-bengaluru-vm2fj2238jp0) — Bengaluru, India
- [Executive Business Partner](https://feeny.ai/job/executive-business-partner-enterpret-new-york-mm3tpxp5dz3c) — New York, NY
- [Strategic Account Director](https://feeny.ai/job/strategic-account-director-enterpret-new-york-bf42350m8yvv) — New York, NY
- [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-enterpret-new-york-jm35m5v4fkdq) — New York, NY
- [Machine Learning Intern](https://feeny.ai/job/machine-learning-intern-enterpret-bengaluru-824rd6b9ptxf) — Bengaluru, India
- [Applied AI Research Engineer](https://feeny.ai/job/applied-ai-research-engineer-enterpret-bengaluru-bqypq858yeb1) — Bengaluru, India