---
title: 'Founder’s Office: Revenue Operations & Systems (RevOps) at Enterpret'
canonical: 'https://feeny.ai/job/founder-s-office-revenue-operations-systems-revops-enterpret-bengaluru-rrewr94nncbz'
type: 'job'
last_seen: '2026-11-06'
---

# Founder’s Office: Revenue Operations & Systems (RevOps) at Enterpret

- **Company:** Enterpret
- **Location:** Bengaluru, India
- **Work type:** onsite
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/enterpret/jobs/8194486003

## Job description

## About Enterpret

As the world moves to AI native applications, one element matters more than anything: the data.

At Enterpret, we are unlocking the most impactful dataset for businesses, customer feedback. We centralize feedback across every source, like Twitter, Salesforce, Zendesk, Slack, Intercom, community forums, surveys, and Gong calls, into a single knowledge graph. On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams query, monitor, and act on customer intelligence wherever they work, whether that's inside Enterpret, in Slack, or in their own AI tools through our MCP server.

Our customers include companies like Canva, Harvey, Zapier, WisprFlow, ElevenLabs, OpenRouter, Western Union, and several other Product Led Growth decacorns and F500 companies.

## About the role

Enterpret is looking for a sharp, data-driven operator to drive high-impact strategic and operational initiatives across the company, with a primary focus on revenue operations and business systems.

As a member of our BizOps team reporting to the Chief of Staff to the Co-Founder, whose portfolio spans Business Operations and Product Operations, you will operate at the intersection of operations, finance, and GTM as a trusted problem solver and thought partner to teams across the business.

This is a hands-on, high-autonomy role for an experienced individual contributor who enjoys solving hard problems and building systems that work. You will understand priorities, recommend solutions and take work from an unclear starting point to a working result.

You will own and improve the workflows that connect our Sales, Marketing and Customer Success teams. This includes how leads reach the right person, how opportunities move through the pipeline, how teams use reliable data and how approved commercial terms flow into operational systems.

We use AI as part of how we work. We want someone who can use it to learn, analyse, build and automate, while staying accountable for accuracy and quality.

## Why this role

You will have real ownership of revenue workflows and the autonomy to improve how they work. Working directly with the Chief of Staff and closely partnering with the Head of Revenue and CEO, you will shape the systems behind our revenue operations and see the impact of your work.

## What you will do

- Proactively identify problems in our revenue workflows, recommend what matters most and own improvements through to measurable results.
- Own and improve core revenue workflows, including lead routing, opportunity management, renewals and the handoffs between teams.
- Understand our CRM and connected systems well enough to find the cause of issues, fix them safely and prevent them from recurring.
- Keep revenue data reliable. Define metrics clearly, reconcile conflicting records and build reporting people can use to make decisions.
- Support pipeline reviews, forecasting and quarterly planning with accurate inputs, clear risks and useful recommendations.
- Work with Finance and commercial teams to keep approved deal terms, subscription records and billing handoffs aligned. Help resolve exceptions without making policy or financial commitments on your own.
- Build useful automations and AI-assisted workflows. Test them with real users, monitor their results and improve them after launch.
- Drive cross-functional work forward. Agree on owners and dates, raise blockers early and bring the right people together when a decision is needed.
- Leave behind clear documentation and maintainable systems, not solutions that depend on one person remembering how they work.

## What we are looking for

- Experience owning revenue operations, business systems or closely related operational work. You can show work you personally took from problem to result.
- Hands-on experience with a CRM such as Salesforce or HubSpot and the workflows around it. You can explain more than the dashboard layer.
- Strong analytical skills. You are comfortable working with spreadsheets and SQL, checking data quality and explaining what the numbers mean.
- The ability to build and troubleshoot integrations or automations using APIs, tools such as n8n or Zapier, or lightweight code.
- Practical use of AI tools and agents, with a clear method for checking their output and measuring whether they help.
- Curiosity, sound judgment and the ability to learn unfamiliar systems quickly.
- Clear, concise communication and the confidence to work directly with people across teams and levels.
- A habit of following through. You keep people informed and verify that a change actually worked.

We welcome relevant experience from different backgrounds. The strongest evidence is the work you have owned and the judgment you brought to it.

## Why Enterpret

- High Impact: Own the heaviest data systems in the company — the databases, models, and pipelines behind the product — at the moment the scale story gets much more interesting: larger enterprise customers and large-scale PLG volume.
- Ownership: End-to-end responsibility for features and systems.
- Complex Challenges: Make hard-to-reverse, 1–2 year architecture decisions across distributed databases, model hosting, and high-throughput pipelines, where a single change touches storage, query paths, reliability, and cost.
- Growth: Lead future programs such as self-hosting and regional expansion to Europe and India, with an open L6 IC path for someone who can own long-term platform strategy and raise the bar across the team.
- Culture: Open, collaborative, and values-driven environment with autonomy.
- Benefits: Competitive salary, equity, hybrid work setup, premium healthcare, and more.

## What We Value

At Enterpret, we operate with a deep sense of ownership — we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better.

## Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

## About Enterpret

## Company Overview
- **One-liner**: Enterpret provides an AI-powered customer intelligence platform that connects support, sales, and market signals into structured context for teams and AI workflows to drive retention and revenue.
- **Entity Type**: Private (Series A – $20.8M raised in December 2024)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Arnav S. (Co-founder & CTO)

## Core Business
- **Primary industry**: Customer Intelligence / AI-powered analytics
- **Target customers**: B2B – product, customer experience, support, operations, and go-to-market teams at high-velocity product organizations (e.g., Notion, Perplexity, Strava)
- **Mission or purpose**: Help companies build better products by uncovering insights from customer feedback, and create a world where every customer voice matters.

## Products & Services
- **[Customer Intelligence Platform](https://www.enterpret.com/)**: A full-stack SaaS platform that ingests and structures feedback from support tickets, sales calls, surveys, reviews, social conversations, community discussions, CRM data, and product usage signals. Features include Adaptive Taxonomy, Context Graph, Support Intelligence, Sales Intelligence, and Market Intelligence.
- **[Enterpret MCP](https://www.enterpret.com/)**: Model Context Protocol (MCP) integrations allowing teams to query and act on customer context from AI tools like Claude and ChatGPT, and create tickets, alerts, and workflows directly from findings.
- **Integrations**: Native connections to Slack, Jira, Linear, Salesforce, and other internal tools; also supports AI workflow triggers and automation.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding raised – **$25.1M** (Seed $4.3M in March 2022, led by Kleiner Perkins; Series A $20.8M in December 2024, led by Canaan Partners)
- **Notable Investors/Partners**: Canaan Partners (lead Series A), Kleiner Perkins, Sequoia Capital; customers include Notion, Perplexity, Strava, The Farmer’s Dog, Loom, Cameo.
- **Growth Signals**: Headcount grew 28.6% YoY to 63 employees; active hiring across engineering and GTM roles; strong brand adoption among high-profile product teams.

## Competitive Advantages
- **Adaptive Taxonomy**: Feedback categories evolve with product language, so insights remain consistent over time without manual re-tagging.
- **Context Graph**: Every signal is tied to customer segments, LTV, lifecycle stage, usage area, and business outcomes (churn, NPS, CSAT, expansion).
- **Outcome Measurement**: Tracks whether product decisions actually worked (e.g., reduction in ticket volume, improvement in sentiment, changes in retention) – closing the feedback loop.
- **AI-First Integration**: Deep compatibility with MCP and major AI tools (Claude, ChatGPT) enables teams to embed customer intelligence directly into existing workflows and agent systems.

## Strategic Focus
- Expand "customer intelligence infrastructure" to power AI workflows and agents across enterprises.
- Continue deepening integrations with productivity and CRM platforms (Jira, Linear, Slack, Salesforce).
- Scale go-to-market with dedicated commercial and enterprise account executives (hiring in NYC).
- Enhance the platform’s ability to measure revenue impact of product decisions (churn prevention, expansion attribution).

## Why Work Here
- **Culture**: Values-driven environment emphasizing ownership, direct feedback, humble growth mindset, solving customer pain, and fast-paced yet detail-oriented execution.
- **Work Policy**: Hybrid/office options – headquarters in San Francisco, offices in New York City (hybrid) and Bengaluru, India (in-office). Some roles (e.g., Enterprise Account Executive) offer remote/hybrid flexibility.
- **Engineering & Perks**: Tackle complex challenges in NLP, serverless computing, and frontend analytics. Backed by top-tier VCs (Kleiner Perkins, Sequoia, Canaan). Opportunities to see direct impact on customer churn, retention, and roadmap decisions. Small, tight-knit team with strong alumni backgrounds from Google, Amazon, Uber, Rubrik, and Scale AI.

## Sources
1. [enterpret.com](https://www.enterpret.com/careers) – Careers page
2. [enterpret.com](https://www.enterpret.com/) – Main product page
3. [boards.greenhouse.io](https://boards.greenhouse.io/enterpret) – Job listings
4. [linkedin.com](https://www.linkedin.com/company/enterpret) – Company LinkedIn profile
5. [builtin.com](https://builtin.com/company/enterpret) – Company profile on Built In

## Other roles at Enterpret

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- [Member of Technical Staff, Platform](https://feeny.ai/job/member-of-technical-staff-platform-enterpret-bengaluru-v36kpxexksnm) — Bengaluru, India
- [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-enterpret-bengaluru-fwp9tbh5b1t7) — Bengaluru, India
- [[Backend, Onsite] Software Engineering Intern](https://feeny.ai/job/backend-onsite-software-engineering-intern-enterpret-bengaluru-vm2fj2238jp0) — Bengaluru, India
- [Executive Business Partner](https://feeny.ai/job/executive-business-partner-enterpret-new-york-mm3tpxp5dz3c) — New York, NY
- [Strategic Account Director](https://feeny.ai/job/strategic-account-director-enterpret-new-york-bf42350m8yvv) — New York, NY
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- [Machine Learning Intern](https://feeny.ai/job/machine-learning-intern-enterpret-bengaluru-824rd6b9ptxf) — Bengaluru, India
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