--- title: 'Founding Business Development Representative at Joyful Health' canonical: 'https://feeny.ai/job/founding-business-development-representative-joyful-health-new-york-nc1t1s2d6ar8' type: 'job' last_seen: '2026-09-07' --- # Founding Business Development Representative at Joyful Health - **Company:** Joyful Health - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-10 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/joyfulhealth/64148a87-d164-461d-b521-8b90e3d66a0c ## Job description ## ABOUT JOYFUL HEALTH Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it. The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks. Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product. We just announced our $22M Series A led by CRV and world-class investors including the founders of MongoDB & KAYAK. 🚀 We have an enormous opportunity in front of us. The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive. If you’re passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you. ## THE ROLE ## Role Overview We're looking for a Business Development Representative (BDR) to own our outbound prospecting motion at Joyful Health. As our Founding BDR, you'll be the tip of the spear for pipeline creation, reaching outpatient healthcare practices across the country and setting qualified meetings for our sales team. This is a high-impact role for someone early in their sales career who is hungry, coachable, and genuinely excited about the healthcare space. You'll develop deep expertise in RCM and healthcare finance while helping build the outbound playbook that fuels our next phase of growth. This role is full-time. We are looking for someone NYC-based who can be in the office 3 days per week. ## WHAT YOU'LL DO… - Own outbound prospecting. - Use AI tools (Claude, etc.) to research accounts faster, personalize at scale, and multiply your output. This isn't a "nice to have," it's how we expect you to work. - Identify, research, and reach outpatient healthcare practices through cold calls, email sequences, and LinkedIn outreach. - Build and work cadences that reflect Joyful's ICP and messaging strategy. - Maintain high activity volume without sacrificing personalization. - Work our bottom-up channels (events, community, partnerships) to qualify inbound interest and set discovery calls. - Distinguish prospects who are "open to a conversation" from those with real, urgent pain. - Set and hand off meetings with qualified stakeholders - Book and transition high-quality discovery calls to an Account Executive with clear context and handoff notes. - Take ownership of show rate and meeting quality, not just volume. - Maintain CRM hygiene - keep HubSpot updated and accurate so the team has real visibility into pipeline and activity. - Log every touchpoint and outcome. Use data to self-correct. - Share market intelligence. - Surface patterns from prospect conversations that help refine ICP, messaging, and positioning. - Build healthcare expertise - Learn the RCM and billing landscape so you can speak credibly with practice administrators, revenue cycle managers, and CFOs. - Understand the economics of how practices get paid and where revenue slips through the cracks. ## WE’D LOVE TO HEAR FROM YOU IF… You're passionate about Joyful's mission - You want to solve real problems for healthcare providers and are motivated by fixing the broken systems in healthcare. You have 1-2+ years of sales or BDR/SDR experience in a high growth startup environment - Track record of consistent outbound activity: cold calls, email sequences, and multi-touch cadences. - Experience working with a CRM and advanced tech stack (HubSpot preferred). You log things because it's useful, not because it's required. - Bonus: any exposure to healthcare, RCM, medical billing, or health-tech sales. You're a relentless, intelligent outbounder - You research accounts before reaching out. Generic blasts aren't your style. - You write personalized messaging that reflects the buyer's world, not a template. - You're comfortable making a high volume of cold calls without letting quality slip. - You understand activity-to-meeting math and hold yourself accountable to it. You're coachable and hungry to grow - You take feedback and implement it in the next call, not next week. - You're genuinely curious about the healthcare problem space and want to develop expertise. - You're thinking about a long-term sales career and want to grow into a closing role. You thrive in early-stage environments - You're comfortable building the playbook and infrastructure while running it. - You don't need a structured BDR program to hit your numbers. - Scrappy execution mindset: you figure things out and own the outcome. OTE: $100,000–$120,000 per year ## OUR VALUE PROP TO YOU 🚀 Meaningful Impact. You'll be tackling one of the most complex challenges in healthcare, helping practices thrive in a chaotic financial landscape. Your pipeline directly contributes to the revenue practices have earned but can't collect. 🔑 Autonomy & Ownership. As an early team member, you'll have significant autonomy and the chance to shape our outbound motion from the ground up. We value initiative and are invested in helping you grow. 📈 Growth & Learning. You'll be on a direct path to a closing role. We offer professional development stipends and work alongside you to build the skills that get you there. 💰 Competitive Compensation. Competitive base, performance bonus, and equity. We want you to share in Joyful's success. ❤️ Be Your Best Self. Comprehensive healthcare benefits, unlimited PTO (minimum 10 days), and flexibility to take care of yourself. Regular team off-sites so we enjoy the journey as we tackle big problems. ## About Joyful Health ## Company Overview - **One-liner**: Joyful Health builds an AI-powered financial operating system that helps healthcare practices recover lost revenue and simplify financial operations. - **Entity Type**: Private (recently closed a funding round led by notable angel investors) - **Headquarters**: New York, United States - **Founded**: Not publicly available - **Founders**: Eliana Berger (Co-Founder & CEO) and Warren Green (Co-Founder & CTO) ## Core Business - **Primary industry**: Healthcare Revenue Cycle Management (RCM) / HealthTech - **Target customers**: B2B – small private practices, digital health organizations, hospitals, health systems, and practice management groups - **Mission**: “Bring the joy back to running a private practice by simplifying financial operations, so providers can focus on patient care.” ## Products & Services - **Joyful Health Platform (SaaS)**: An AI-powered financial operating system that unifies claims, remittances, payer contracts, payments, and EHR data to provide revenue clarity and track missing revenue. - **Revenue Recovery Services**: Expert-led denial management, aged A/R recovery, and EOB reconciliation. The team handles the most complex unpaid claims from root cause to resolution, using a combination of AI technology and experienced billers. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Headcount grew **+700% year-over-year** (19 employees as of mid-2026); 16 active job postings - **Notable Investors / Partners**: Funding round led by “world-class investors and angels including the founders of MongoDB & KAYAK” (specific amount not disclosed). *Note: Third-party validation of funding details is limited; candidates are advised to verify independently.* - **Growth Signals**: Rapid team expansion, active hiring across engineering, operations, and sales; claims to recover 5–10x their fees in revenue for clients. ## Competitive Advantages - **AI + Human-in-the-Loop**: Combines machine learning for claim timeline reconstruction with seasoned billers who handle complex denials and payer follow-ups. - **Focus on the Hardest Claims**: Targets denied, rejected, and aged A/R that most practices write off, claiming 95%+ recovery rates. - **Operator‑Grounded Product**: Founders spent 10 months as fractional CFOs for a dozen practices before building the software, ensuring deep domain understanding. ## Strategic Focus - Continue building out the AI-powered financial OS (platform expansion, new features like contract analysis and payment reconciliation). - Scale revenue recovery services to larger health systems and digital health organizations. - Grow the team aggressively, especially in engineering (AI/ML, data, infrastructure), RCM operations, and go-to-market roles. ## Why Work Here - **Culture**: High-trust, high-autonomy environment with values like “No Ceilings,” “Run Through Walls,” and “Joy in the Journey.” The team is scrappy, gritty, and takes pride in tackling unglamorous work. - **Work Policy**: NYC in-office presence strongly emphasized (“We love our NYC office!!!”). Remote work not highlighted; most roles appear to be on-site in New York. - **Engineering Culture**: Small, founder-led engineering team working on AI, data pipelines, and product engineering. Emphasizes ownership, bias toward action, and resourcefulness. - **Early‑Stage Intensity**: High impact and autonomy, but expect ambiguity, frequent change, and evolving processes. Suited for candidates who thrive in fast-paced building environments. ## Sources 1. [joyfulhealth.com/careers](https://www.joyfulhealth.com/careers) 2. [joyfulhealth.com](https://www.joyfulhealth.com/) 3. [joyfulhealth.com/who-we-are](https://www.joyfulhealth.com/who-we-are) 4. [linkedin.com/company/joyful-health-io](https://www.linkedin.com/company/joyful-health-io) 5. [builtin.com/company/joyful-health/faq/workplace-perception](https://builtin.com/company/joyful-health/faq/workplace-perception) ## Other roles at Joyful Health - [Customer Operations Lead](https://feeny.ai/job/customer-operations-lead-joyful-health-new-york-ba0hfarg3ah3) — New York, NY - [Founding Recruiter](https://feeny.ai/job/founding-recruiter-joyful-health-new-york-qpp5pckk19pp) — New York, NY - [Revenue Recovery Specialist](https://feeny.ai/job/revenue-recovery-specialist-joyful-health-united-states-54nsnn0801zw) — United States - [RCM Workflow Specialist](https://feeny.ai/job/rcm-workflow-specialist-joyful-health-new-york-abnq7saazeh9) — New York, NY - [RCM Architect](https://feeny.ai/job/rcm-architect-joyful-health-united-states-nsww46n619q6) — United States - [Data Engineer](https://feeny.ai/job/data-engineer-joyful-health-new-york-1410qrn4phee) — New York, NY - [AI Engineer](https://feeny.ai/job/ai-engineer-joyful-health-new-york-8jvr6jc4xtdm) — New York, NY - [Product Engineer](https://feeny.ai/job/product-engineer-joyful-health-new-york-w77aabrnn9qa) — New York, NY - [Software Engineer](https://feeny.ai/job/software-engineer-joyful-health-new-york-pvy88132azb0) — New York, NY - [Founding Infra Engineer](https://feeny.ai/job/founding-infra-engineer-joyful-health-new-york-sd56cjqt5kcx) — New York, NY