---
title: 'Founding Business Operations Lead at Nooks'
canonical: 'https://feeny.ai/job/founding-business-operations-lead-nooks-san-francisco-xwzyqdk6nbzj'
type: 'job'
last_seen: '2026-10-15'
---

# Founding Business Operations Lead at Nooks

- **Company:** Nooks
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-22
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/nooks/37d63757-9d43-4a8d-ba20-b7899d93e4e4/application

> Partner with executive leadership to drive strategic initiatives, business planning, and cross-functional execution. Analyze business performance, create reporting frameworks, and support decision-making for a high-growth AI-native GTM company.

## Job description

About [Nooks.ai](http://Nooks.ai): Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.

Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.

## About the Role

We're looking for a Business Operations professional to help scale the operating system behind one of the fastest-growing AI-native GTM companies. This role sits at the center of the business, partnering closely with executive leadership to drive planning, execution, and decision-making across the company. You'll work on the highest-priority initiatives, tackle ambiguous problems, and help turn strategy into action. One week you might be building the framework for annual planning, the next you could be driving a critical cross-functional initiative, evaluating a new market opportunity, or helping leaders make better decisions with data. This is a high-impact role for someone who enjoys solving hard problems, thrives in fast-moving environments, and wants a front-row seat to building a category-defining company.

## What You'll Do

- Partner with company leadership to drive strategic initiatives from concept to execution.
- Own core business planning processes, including annual planning, quarterly OKRs, headcount planning, and resource allocation.
- Build and maintain operating cadences that improve alignment, accountability, and execution across teams.
- Analyze business performance and develop insights that inform key company decisions.
- Create dashboards, reporting frameworks, and metrics that help leaders understand the health of the business.
- Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting.
- Identify operational bottlenecks and design scalable processes that enable growth.
- Support executive decision-making through financial, operational, and strategic analysis.
- Evaluate new opportunities, investments, and business initiatives through quantitative and qualitative analysis.
- Prepare executive materials, board content, and strategic recommendations for leadership discussions.
- Serve as a force multiplier for the leadership team by ensuring the company's most important priorities move forward quickly and effectively.

You Might Be a Strong Fit If You

- Have 5–10 years of experience in Business Operations, Strategy, Consulting, Chief of Staff, or a similar analytical role.
- Have experience operating in a high-growth technology company or advising them.
- Are highly analytical and comfortable working with data to drive decisions.
- Can move seamlessly between strategy and execution.
- Thrive in ambiguity and enjoy solving complex, unstructured problems.
- Have exceptional communication and stakeholder management skills.
- Are highly organized and able to manage multiple high-priority initiatives simultaneously.
- Have a strong bias toward action and ownership.
- Enjoy working directly with senior leaders on high-stakes decisions.

## Why This Role

- Work directly with company leadership on the most important challenges facing the business.
- Gain broad exposure across every function of the company.
- Help shape the strategy and operations of a rapidly scaling AI company.
- Own meaningful initiatives that have company-wide impact.
- Join at a stage where your work can materially influence the trajectory of the business.

## Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

## About Nooks

## Company Overview
- **One-liner**: Nooks is an AI-powered sales platform that automates prospecting, dialing, sequencing, and coaching to help outbound sales teams dramatically increase pipeline.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2020
- **Founders**: Three co-founders from Stanford – Rohan (CEO), Nikhil (CPO), Dan (CTO) – first names referenced on the careers page; full names not publicly disclosed.

## Core Business
- **Primary industry**: AI-powered sales automation (Sales Tech)
- **Target customers**: B2B, from SMB to Enterprise; focused on Sales Development Representatives (SDRs) and Business Development Representatives (BDRs)
- **Mission**: Democratize growth and turn every company into a 10x sales engine (careers page)

## Products & Services
- **AI Dialer**: Parallel dialing that triples connects per day; automatically detects live answers, skips phone trees and bad numbers so reps focus on conversations.
- **AI Sequencing**: Multi-channel sequences (calls, emails, social) that auto-update based on account activity and intent signals; AI personalization crafts hyper-personalized openers.
- **AI Coaching**: Analyzes call transcripts to score performance, flag coaching moments, and automate feedback loops – acts as a 24/7 coach.
- **List-building**: Build targeted lists using firmographics, first-party data, and live buying signals (not just static filters).
- **AI Signals & Research**: Unmatched insight from CRM, call transcripts, social media, and the web; surfaces what matters to each account.
- **Virtual Salesfloor**: Real-time collaboration environment where sales teams work together while prospecting; managers can listen in, see transcripts, and give live feedback.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: $70M total funding raised; $43M Series B announced approximately 2 years ago (CB Insights)
- **Notable Investors/Partners**: Backed by leading venture capital firms (specific names not listed in provided sources); integrations with common sales tools (CRM, etc.)
- **Growth Signals**: 4X year-over-year growth; 1,000+ customers globally; 200+ person team; named among America’s best startup workplaces (Built In)

## Competitive Advantages
- **Human-in-the-loop feedback**: AI agents learn from every prospect and rep interaction, becoming more autonomous and aligned with each team’s preferences.
- **Deep data unification**: Combines CRM, call transcripts, social, and web signals into one intelligence layer – eliminates silos.
- **Parallel dialer + virtual salesfloor**: Unique combination that lets reps triple outreach volume while managers coach in real time.
- **Applied AI lab approach**: Built on frontier models with structured reasoning, designed to capture and scale top-performer judgment.

## Strategic Focus
- Build AI agents that work alongside GTM teams – accelerating research, surfacing strategic moves, and executing busywork.
- Continue expanding the product suite (Sequencing, Coaching, Dialer) and scaling the customer base (currently 1,000+ customers, targeting broader enterprise adoption).
- Maintain a 4X YoY growth trajectory while deepening the platform’s autonomous capabilities.

## Why Work Here
- **Culture**: Core values include “Extreme ownership,” “Ask why,” “Be a good person,” “Do more with less,” and “Earn customer love.” Emphasizes high integrity, speed, and ruthless prioritization.
- **Work model**: Hybrid (San Francisco HQ; some in-office presence expected per Built In). Office provides catered lunch, dinner, snacks, and drinks.
- **Benefits**: Unlimited PTO, equity incentive plan, comprehensive health (medical/dental/vision), 12-week birthing / 8-week non-birthing parental leave, commuter subsidies, work-from-home stipend, annual company offsite.
- **Engineering culture**: Real-time building for real customers; “give every rep a dedicated 24/7 coach” mentality; fast iteration with high ownership; early employees can shape the platform’s core agents.

## Sources
1. [nooks.ai](https://www.nooks.ai/)
2. [nooks.ai/careers](https://www.nooks.ai/careers)
3. [builtin.com](https://builtin.com/company/nooks)
4. [cbinsights.com](https://www.cbinsights.com/company/nooks)
5. [linkedin.com](https://www.linkedin.com/company/nooksapp)

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