---
title: 'Founding Customer Success Manager at Composio'
canonical: 'https://feeny.ai/job/founding-customer-success-manager-composio-san-francisco-v8zkxqvhpka8'
type: 'job'
last_seen: '2026-09-10'
---

# Founding Customer Success Manager at Composio

- **Company:** Composio
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-01
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/composio/0fb566df-a97a-407f-aac6-62433859b719

## Job description

At Composio, we are building infrastructure that allows agents to communicate with the tools you use for work including Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools. We raised a $25M Series A from Lightspeed with some incredible angels like Guillermo Rauch (CEO of Vercel), Dharmesh Shah (CTO of Hubspot), Gokul Rajaram. Beginning of this year we 3x our ARR, our customers range from your friends in the YC batch to Wabi, Glean, Zoom and many more. Our largest customers are betting meaningful parts of their AI infrastructure on Composio. As our founding Customer Success Manager, you will own a book of high-value enterprise and growth accounts, build the relationships that turn customers into champions, and create the CS playbooks that scale with us. What you'll do?

- manage a book of Composio's largest enterprise and growth accounts as their primary point of contact and internal advocate
- lead structured onboarding so customers reach value quickly with clean technical integration and clear success metrics
- drive deep product adoption across teams, integrations, and workflows
- own NRR for your book: identify expansion opportunities, lead renewal conversations, and partner with AEs on upsells and cross-sells
- build executive relationships across champions, economic buyers, and technical decision-makers
- serve as the voice of the customer internally by bringing product gaps, friction points, and patterns directly to product and engineering
- run a structured QBR cadence with top accounts to review usage, align on roadmap, and surface strategic opportunities
- build the CS playbook from scratch: onboarding frameworks, health scoring, escalation protocols, and renewal processes
- partner with Support to ensure enterprise customers receive fast, high-quality resolution on technical issues

"Must haves" if you are very good, nothing is a must per-se

- 4-7 years in Customer Success, Technical Account Management, or Solutions roles at a developer tools, infrastructure, or API-first SaaS company
- proven track record owning NRR and renewals for enterprise accounts - you have grown a book, not just maintained one
- technical fluency: you can understand APIs, SDKs, auth, integrations, agent workflows, and customer architecture well enough to be useful
- excellent relationship management across technical champions, executives, and cross-functional internal teams
- strong written communication and operating cadence: crisp recaps, useful QBRs, clean escalation notes, and no loose threads
- builder mindset: you are excited to create the first CS systems instead of inheriting mature ones

## About Composio

## Company Overview
- **One-liner**: Composio provides the infrastructure for AI agents to seamlessly integrate with 250+ tools, enabling agentic actions, managed authentication, and evolving tool skills through collective learning.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Soham Ganatra, Karan Vaidya

## Core Business
- **Primary industry/industries**: AI Agent Infrastructure, Developer Tools, LLM Operations (LLMOps), Integration Platform as a Service (iPaaS)
- **Target customers**: B2B – developers building AI agents, enterprise teams deploying LLM-based workflows, and companies needing secure, scalable tool integrations for autonomous agents
- **Mission or purpose**: “Build infrastructure that enables AI agents to evolve – turning static tools into systems with genuine intuition, where every interaction makes the entire ecosystem smarter.”

## Products & Services
- **Composio Platform**: A SaaS/API platform that provides managed OAuth, sandboxed execution environments, context-aware sessions, tool search, and triggers. It allows AI agents to connect to 250+ apps (CRMs, HRMs, ticketing, productivity, etc.) with zero setup and supports multiple AI frameworks (OpenAI, Anthropic, LangChain, LlamaIndex, Gemini, etc.).
- **Rube (MCP Server)**: A Model Context Protocol server that connects AI tools (Cursor, Claude Code, VS Code) to 500+ apps like Slack, GitHub, and Notion, enabling real actions via natural language.
- **SDKs (Python & TypeScript)**: Open-source SDKs for building custom agent integrations, with full type safety and support for both Node.js and browser environments.
- **Managed Auth**: End-to-end OAuth handling, token refresh, lifecycle management, and granular permission scoping – all inline and triggered by user intent.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding – $29M (Series A announced July 2025, led by Lightspeed Venture Partners; seed round led by Together Fund)
- **Notable Investors/Partners**: Lightspeed Venture Partners (lead Series A), Together Fund (lead seed), plus 11 other investors in the Series A round
- **Growth Signals**: 52 employees (+151.9% YoY), 14,326 LinkedIn followers (+221.8% YoY), 991k monthly website visits (+35.1% YoY), 29k+ GitHub stars, 70+ contributors, 19 active job postings (postings up 58.3% monthly), offices in San Francisco, India, Canada, Nepal, and Colombia

## Competitive Advantages
- **Model & Framework Agnostic**: Works with all major AI providers and SDKs – no lock-in; tools and auth carry over when switching models.
- **Managed Auth at Scale**: Fully managed OAuth for every connector, with just-in-time, scoped permissions – eliminates the biggest integration barrier for enterprise LLM deployment.
- **Sandboxed Execution**: Remote ephemeral sandboxes where tools run as code; results stored on a navigable filesystem for agent browsing.
- **Collective Learning Infrastructure**: Agents share learned heuristics and optimal workflows across the platform – “one agent’s experience improves every agent.”
- **Security & Compliance**: SOC2 Type II certified, ISO 27001:2022 compliant, with fine-grained data access controls and enterprise-grade safety.

## Strategic Focus
- **Current priorities**: Building the “shared learning infrastructure” for AI agents – enabling agents to evolve from static tools into systems that learn from experience. Key areas include capturing tacit knowledge from millions of interactions, turning edge cases into intuition, and making skills evolve with usage.
- **Direction for growth**: Expanding enterprise adoption, deepening integrations (1000+ toolkits), and scaling the platform to support multi-agent ecosystems with real-time learning.

## Why Work Here
- **Culture highlights**: The team is building infrastructure that “shapes AI’s future” and solving hard, unsolved problems in distributed self-improving systems. Emphasis on elegance, autonomy, and collective intelligence.
- **Remote/hybrid/office policy**: Not explicitly defined, but HQ is in San Francisco with offices in the US, India, Canada, Nepal, and Colombia. Hybrid/remote likely depending on role.
- **Notable perks or engineering culture**: Engineers work on cutting-edge LLM infrastructure, distributed systems, and developer tools. The blog highlights a focus on “hard problems no one’s cracked yet” and a commitment to creating “systems that feel magical.” Open roles include Member of Technical Staff (Research Engineer, Product Eng, Enterprise Platform), Growth Engineer, and Founding BDR – indicating a fast-scaling, high-impact environment.

## Sources
1. [composio.dev](https://composio.dev)
2. [LinkedIn – Composio (Sampark Inc)](https://www.linkedin.com/company/composiohq)
3. [GitHub – ComposioHQ/composio](https://github.com/ComposioDev/composio)
4. [Composio Blog – Series A Announcement](https://composio.dev/blog/series-a)
5. [Composio Jobs (Ashby)](https://jobs.ashbyhq.com/composio)

## Other roles at Composio

- [Member Technical Staff - Applied AI Engineer (US Timing)](https://feeny.ai/job/member-technical-staff-applied-ai-engineer-us-timing-composio-bengaluru-t0fbp881dgaa) — Bengaluru, India
- [Product  Ops Intern](https://feeny.ai/job/product-ops-intern-composio-bengaluru-5b7q0frw5k1c) — Bengaluru, India
- [Fullstack Engineer, Product Team (New Grad)](https://feeny.ai/job/fullstack-engineer-product-team-new-grad-composio-san-francisco-e7h1ec1b7qgz) — San Francisco, CA
- [Forward Deployed Engineer (New Grad)](https://feeny.ai/job/forward-deployed-engineer-new-grad-composio-san-francisco-eyca5hq73w0g) — San Francisco, CA
- [Forward Deployed Engineering Internship (Fall 2026 & Winter 2027)](https://feeny.ai/job/forward-deployed-engineering-internship-fall-2026-winter-2027-composio-san-a2brcfkshkhr) — San Francisco, CA
- [Fullstack Engineering Internship, Product Team (Fall 2026 & Winter 2027)](https://feeny.ai/job/fullstack-engineering-internship-product-team-fall-2026-winter-2027-composio-esgpe0tm3dj9) — San Francisco, CA
- [QA Engineer, Integrations and AI Agents](https://feeny.ai/job/qa-engineer-integrations-and-ai-agents-composio-us-pst-nvfvgjarvzfk) — Us: Pst, OR
- [AI Engineer, Developer Relations](https://feeny.ai/job/ai-engineer-developer-relations-composio-san-francisco-ka80sbyb0wvh) — San Francisco, CA
- [Member of Technical Staff, Enterprise Product](https://feeny.ai/job/member-of-technical-staff-enterprise-product-composio-san-francisco-6j5sqetjx3q5) — San Francisco, CA
- [SDET](https://feeny.ai/job/sdet-composio-bengaluru-9qj3arr6ph2s) — Bengaluru, India