---
title: 'Founding Forward Deployed Engineer, AI at Supermove'
canonical: 'https://feeny.ai/job/founding-forward-deployed-engineer-ai-supermove-remote-mc633zk4r6sq'
type: 'job'
last_seen: '2026-11-03'
---

# Founding Forward Deployed Engineer, AI at Supermove

- **Company:** Supermove
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.lever.co/supermove/cdd69f6d-770d-4900-a39c-412e975067f0

## Job description

## About Supermove

Supermove builds software and AI for moving companies. We've raised $30M from Andreessen Horowitz (a16z) and other investors. We started in 2019 as the system that runs a moving business: sales, operations, crews, billing. Today that system runs moving companies across the US, Canada and Australia, from single-location movers to some of the largest van lines and franchise systems in North America. Now we're putting AI to work on top of it. Our voice agents answer and call leads, book moves, and hand off to a person at the right moment. Autopilot, our agent platform, goes further. It answers questions about the business in plain language, flags what needs attention, and handles work that used to take a person's whole day, from working the inbox to updating jobs.

## The role

We're hiring a Founding Forward Deployed Engineer to help build and lead our Forward Deployed Engineering function alongside Supermove's founders. Our largest customers operate hundreds of locations, with thousands of employees, complex workflows, and multiple systems that need to work together. Getting AI to work reliably inside these businesses is a hard engineering problem. That's where you come in. You'll work directly with our largest customers to understand how their businesses operate, build and deploy AI solutions, and make sure they deliver real results. This isn't a role where you hand requirements to engineering and wait for someone else to build them. You'll write production code, improve our AI agents, build integrations, and solve technical problems yourself. You'll also work closely with our product and engineering teams to turn what you learn in the field into improvements to the core platform. The goal isn't to build a different solution for every customer. It's to figure out what works, make it reusable, and help us scale it. As one of our first Forward Deployed Engineers, you'll work directly alongside the founders to define how this function operates, from the technical tools and deployment processes to how we hire and develop the team over time.

## What you'll do

Build and lead the FDE function. Work alongside the founders to establish the engineering practices, tooling, and processes for deploying AI at enterprise scale. Help shape and grow the team as we expand. Ship production code. Build and improve AI agents, integrations, and core product capabilities. Work directly in our codebase to solve customer problems and improve the platform. Lead technical deployments for major accounts. Own the technical execution from discovery and solution design through implementation, testing, go-live, and ongoing improvement. Work across engineering, product, and customer teams to get things done. Design AI solutions for real operations. Understand how a customer works and determine how our Voice Agents and Autopilot should fit into their business, including where AI can take action and where people need to stay involved. Make AI agents work reliably. Review calls and agent sessions, investigate failures, improve prompts and workflows, fix underlying code, and measure performance in production. Turn customer problems into product improvements. Identify patterns across deployments and build reusable capabilities rather than one-off solutions. Help shape the technical roadmap based on what customers actually need. Deliver measurable results. Make sure what you build works in production and creates real value for customers. Use data to understand performance, identify problems, and demonstrate impact.

## What we're looking for

4+ years of software engineering experience, with a track record of building and shipping production systems. Strong full-stack or backend engineering skills. You're comfortable working across APIs, databases, integrations, and complex application logic. Experience building with LLMs, AI agents, or AI-powered workflows. You understand the challenges of making probabilistic systems work reliably in production. You've owned technically complex projects end to end, from understanding the problem and designing a solution to writing code, deploying it, and making sure it works. You're comfortable working directly with customers. You can explain technical tradeoffs to a CEO or COO and work with frontline operators to understand how their business actually runs. You can lead without needing a large team or formal authority. You're comfortable coordinating engineers and other stakeholders, making decisions, and driving work forward. You thrive in ambiguity. You don't need a perfectly defined spec to get started, and you're willing to dig into unfamiliar systems to figure out how things work. You use AI seriously in your own work and are constantly experimenting with new tools and approaches to build faster and better. Moving, logistics, or field-services experience is a plus. We'll teach you the industry.

## Why this role matters

We're at the beginning of bringing AI into some of the largest moving companies in North America. These businesses have complicated operations, and making AI work inside them requires more than building a good model or a polished demo. You'll be one of the first engineers responsible for bridging that gap. You'll work directly with customers, build production AI systems, and help determine how we turn successful deployments into a scalable product. You'll also work alongside Supermove's founders to build a new engineering function from the ground up, with significant influence over its technical direction, how it operates, and the team we build around it. You'll have the opportunity to build the product, lead real-world deployments, and help shape the engineering team that brings AI into an entire industry. Process Intro call → technical interview → practical engineering exercise → founder interview.

## About Supermove

## Company Overview
- **One-liner**: Supermove is an AI-enabled operating system purpose-built for moving companies, automating sales, operations, finance, and customer experience to drive revenue and efficiency.
- **Entity Type**: Private (Series B – $18M total funding, led by Andreessen Horowitz)
- **Headquarters**: San Francisco, United States
- **Founded**: Not publicly available
- **Founders**: Wonjun Jeong (CEO) and Mark Miyashita (CTO)

## Core Business
- **Primary industry**: Vertical SaaS for the moving and relocation industry
- **Target customers**: B2B – moving companies of all sizes, from small operators to large enterprises
- **Mission or purpose statement**: “To make moving faster, cheaper and delightful for everyone.”

## Products & Services
- **Supermove Platform (End-to-End OS)**: A unified suite that covers lead capture, AI-powered voice answering (24/7), estimates, dispatch, crew optimization, pricing automation, invoicing, financial reconciliation, and customer communication. Core modules include:
  - **AI Voice & After-Hours Booking**: Automates inbound calls and converts leads into booked jobs around the clock.
  - **Workforce & Task Automation**: Handles repetitive administrative work across sales, operations, finance, and customer support.
  - **Crew & Capacity Optimization**: Automates dispatch to ensure the best crew-job match and maximize utilization.
  - **Pricing Automation**: Dynamically adjusts pricing to maximize revenue per move.
  - **Intelligence & Insights**: Real-time dashboards for revenue, sales performance, lead conversion, and automation effectiveness.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $18M (Series A led by Andreessen Horowitz in 2022, Series B with 3 investors in 2024)
- **Notable Investors/Partners**: Andreessen Horowitz (lead investor), plus additional institutional investors from the Series B round
- **Growth Signals**: 
  - Headcount of 35 employees across 8 countries (US, Canada, Colombia, Honduras, Bosnia, Brazil, Mexico, Spain)
  - Year-over-year headcount growth of -8% (indicating a rightsizing or consolidation phase)
  - Monthly LinkedIn follower growth of +1.5% and yearly growth of +31.6%
  - Claims to unlock “7-8 figures revenue in Year 1” for customers and recover “3-4 hours per employee per day”

## Competitive Advantages
- **Deep vertical focus**: Purpose-built exclusively for moving companies, with workflows and terminology that generalist CRMs or ERPs cannot replicate.
- **AI-first architecture**: Integrates AI voice agents, pricing models, and automation across the entire value chain, not just one facet.
- **Phased adoption model**: Customers can start with quick wins (AI voice, after-hours booking) and scale to full end-to-end automation, reducing time-to-value.
- **Customer-centric design**: Built in partnership with a local mover, ensuring the product solves real operational pain points.

## Strategic Focus
- **AI expansion**: Deepening AI capabilities to handle complete workflows across sales, operations, finance, and customer experience.
- **Revenue acceleration**: Helping customers unlock immediate revenue (e.g., after-hours booking) and then scale AI across departments.
- **Product-led growth**: Emphasizing measurable ROI (hours saved, revenue lift) to drive adoption within the moving industry.
- **Global talent**: Maintaining a distributed workforce across 8 countries to access diverse talent and support customers in different time zones.

## Why Work Here
- **Remote-first culture**: All roles are remote (as seen on the careers page), with a distributed team spanning 8 countries.
- **Small, agile team**: ~35 employees, offering high ownership and impact. The engineering team is 7 people (15% of headcount), with a flat structure.
- **AI-first engineering**: Opportunity to work on cutting-edge AI applications (voice, automation, pricing) in a niche vertical.
- **Customer proximity**: Direct collaboration with moving companies to solve real-world problems – “built by movers for movers.”
- **Culture of innovation**: Leadership emphasizes being “cutting-edge” and enabling “generational businesses” in a traditionally low-tech industry.
- **Notable alumni destinations**: Team members have moved to Twitch, Instagram, Weights & Biases, and other top tech companies, indicating strong talent development.

## Sources
1. [supermove.com](https://www.supermove.com/) – Homepage product overview
2. [supermove.com/about](https://www.supermove.com/about-us) – Founders story and mission
3. [jobs.lever.co/supermove](https://jobs.lever.co/supermove) – Current job openings (remote)
4. [builtin.com](https://builtin.com/company/supermove) – Company profile, perks, and culture
5. [linkedin.com/company/supermoveco](https://linkedin.com/company/supermoveco) – Employee count, funding, headcount trends, and executive team

## Other roles at Supermove

- [Senior Implementation Manager](https://feeny.ai/job/senior-implementation-manager-supermove-remote-v2fzmp0ecdd7)
- [Enterprise Key Account Director](https://feeny.ai/job/enterprise-key-account-director-supermove-remote-4jzm5hpgzfsd)
- [Software Engineer, Backend & Integrations (Remote)](https://feeny.ai/job/software-engineer-backend-integrations-remote-supermove-remote-pap3y1qwm59k)
- [Software Engineer, Full-Stack (Remote)](https://feeny.ai/job/software-engineer-full-stack-remote-supermove-remote-kwkcak66s3pa)