---
title: 'Founding Growth at Chatbase'
canonical: 'https://feeny.ai/job/founding-growth-chatbase-toronto-14gcnnqxqem3'
type: 'job'
last_seen: '2026-10-23'
---

# Founding Growth at Chatbase

- **Company:** Chatbase
- **Location:** Toronto, Canada
- **Compensation:** $90k–$150k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-23
- **Apply:** https://jobs.ashbyhq.com/chatbase/e15488c2-9e3e-488a-8d01-7fea436b997e

## Job description

## About Chatbase

Chatbase is the AI agent platform powering millions of customer conversations for 10,000+ of the most recognizable brands and companies across the world. We're bootstrapped, profitable, and growing quickly. There is no better time to join.

## How we work

→ High ownership, high output. Everyone on the team owns outcomes end-to-end. We work best with individuals who are precise, fast, and great at unblocking themselves. → Critical feedback is a gift. We give feedback directly and receive it without ego. It's how we get better. → Customer-obsessed. We make an effort to understand our customers and relentlessly deliver value to them.

## About the role

Your job is to help more businesses discover, try, and become paying customers of Chatbase. You'll be tasked with scaling promising growth opportunities, run experiments, and scale what works. That could mean improving our visibility in search and AI answers, testing paid channels, growing our affiliate program, or building partnerships. This is a hands-on role. You'll own work from the initial hypothesis through execution and measurement, partnering with product, engineering, content, and sales when needed. You'll be measured on the customers and revenue your work generates.

## What you'll do

→ Launch experiments with clear hypotheses, success metrics, and a plan for what to do next. → Track conversion, acquisition costs, and customer quality to understand which efforts drive sustainable growth. → Turn successful experiments into repeatable programs and stop investing in approaches that aren't working.

Who we're looking for → A track record of driving measurable growth for a startup, software product, or your own business. → Depth in at least one growth channel and curiosity to learn and experiment across others. → Good judgment about where to spend time and money, including when to keep testing and when to move on. → Resourceful and hands-on. You can get an experiment live without waiting for a large team or a perfect setup. → High ownership. You care about business results and follow through from idea to outcome.

Logistics This role is in-office, five days a week, in downtown Toronto. We offer generous early equity.

## About Chatbase

## Company Overview
- **One-liner**: Chatbase provides a platform for building and deploying AI-powered customer support agents that answer questions and take action on behalf of customers.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: San Francisco, United States
- **Founded**: 2023
- **Founders**: Yasser Elsaid

## Core Business
- Primary industry: AI customer support platform / Software Development
- Target customers: B2B – from boutique retail and fitness brands to large telecoms and infrastructure companies (enterprise and SMB)
- Mission or purpose: Transform customer support from a cost center into a competitive advantage by delivering enterprise-grade AI agents that are simple to build and deploy.

## Products & Services
- **AI Support Agents**: Customizable AI agents trained on a business’s own data (documents, CRM, helpdesk, etc.) that can answer questions, take actions (e.g., update subscriptions, check order status), and escalate to humans when needed. Deployed via website chat widget, WhatsApp, Slack, email, and other channels. Includes multilingual support (80+ languages), advanced reporting, and whitelabel options.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over $10 million in Annual Recurring Revenue (ARR) as of 2025–2026; trusted by 10,000+ businesses globally
- **Notable Investors/Partners**: Bootstrapped with no venture funding. Technology partner: Supabase. Integrations include Stripe, Cal.com, and others.
- **Growth Signals**: Headcount grew 150% year-over-year to 38 employees (2025–2026). Expanding upmarket into enterprise with a goal of $100M ARR. Active hiring for founding growth, enterprise customer success, and enterprise account executive roles.

## Competitive Advantages
- **Bootstrapped profitability**: Achieved $10M+ ARR without outside capital, indicating strong product-market fit and disciplined growth.
- **Enterprise-grade security**: SOC 2 Type II certified, GDPR compliant, data encrypted at rest and in transit, with AI-powered guardrails to prevent off-topic responses.
- **Action-oriented agents**: Unlike many chatbots, Chatbase agents can take real actions in external systems (CRM, payment processors, helpdesk) and escalate intelligently with full context.
- **Omnichannel and multilingual**: Native support for web, WhatsApp, Slack, email, and 80+ languages with automatic detection.

## Strategic Focus
- **Moving upmarket**: Shifting from SMB to enterprise customers, building more reliable infrastructure and enterprise-grade features.
- **Consolidation on Supabase**: Single Postgres-backed platform to enable faster iteration and scalability as the company aims for $100M ARR.
- **Continued product depth**: Enhancing agent reasoning capabilities, guardrails, analytics, and integration depth.

## Why Work Here
- **High-growth environment**: Rapidly scaling from 18 to 38 people; employees have direct impact on product and go-to-market strategy.
- **Remote-friendly, global team**: Employees across 7 countries (Egypt, Canada, USA, Pakistan, France, Finland, India). Headquarters in San Francisco but distributed culture.
- **Engineering-led culture**: Founded by a single engineer; 34% of staff in technical roles. Emphasis on consolidation and pragmatic tech choices.
- **Founding-stage energy**: As a bootstrapped company with ambitious revenue targets, employees contribute to core business outcomes from day one.
- **Open positions**: Currently hiring three founding roles (Growth, Enterprise CSM, Enterprise AE) – roles that shape the company’s next phase.

## Sources
1. [chatbase.co](https://www.chatbase.co/)
2. [linkedin.com/company/chatbase-co](https://www.linkedin.com/company/chatbase-co)
3. [supabase.com/customers/chatbase](https://supabase.com/customers/chatbase)
4. [jobs.ashbyhq.com/chatbase](https://jobs.ashbyhq.com/chatbase)

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