---
title: 'Founding GTM Ops Lead at Extend'
canonical: 'https://feeny.ai/job/founding-gtm-ops-lead-extend-new-york-pzs5pfhj4w6a'
type: 'job'
last_seen: '2026-10-13'
---

# Founding GTM Ops Lead at Extend

- **Company:** Extend
- **Location:** New York, NY
- **Compensation:** $175k–$200k
- **Employment:** full-time
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/extend/b552d480-8e1b-4b3a-a7e3-2c4f3b4707e9

## Job description

Extend is building document processing infrastructure for the most technical AI teams to work with unstructured data (e.g. PDFs, Excel, images, etc.). AI teams at companies like Square, Zillow, Brex, Flatiron Health, Checkr, and Mercury use Extend to process their most complex documents.

We're looking for a founding GTM Operations lead at Extend. You will own the mandate of GTM / rev ops, but most importantly, we are looking for a world-class operator thrilled to dive into the chaos of a rapidly scaling start-up and build the revenue engine that other companies compare themselves to.

## Role & Impact

There are a few table-stakes things that you must be able to do–let’s get them out of the way:

- GTM / Sales Process: set the policies and hold reps accountable, build the quote-to-close machine, run point on the enterprise gauntlet, instrument the process so we know exactly where deals stall and how long each gate actually takes
- GTM Systems: build the source-of-truth data foundation, evaluate and drive adoption of the GTM stack, comp and quota design
- Forecasting & Planning: Run the weekly forecast and pipeline review cadence, build capacity models, identify where pipeline is leaking and bring recommendations
- Lead Routing & Territory Management: Design and operate inbound routing, qualification SLAs, and account scoring against our ICP and build territory and coverage models that let us add reps without chaos
- Enablement & Automations: Support rep enablement, and ship agents, skills, and automations that compress research, account planning, CRM enrichment, call summarization, and follow-up

But here’s what matters to us:

- AI-native: you love to build with AI and level-up the non-technical folks around you
- First principles thinker: you think from right-to-left and build systems that solve real problems
- Founder mentality: no task is beneath you, and nothing gets in your way
- Influence with data: agency to dive into the data then push the team to get better
- Ambiguity is fun: the prospect of building a world-class GTM engine from scratch is exhilerating
- Chip on your shoulder: you want to win and build the revenue engine that powers a generational company

## Why you should consider joining

- We've grown revenue 6x YoY with our growth continuing to accelerate (8 figures, 200%+ NRR)
- We have a product loved by users and being used in mission-critical flows at enterprises (Square, Zillow, Chime) and startups (Brex, Mercury, Checkr), and many more
- The market for document processing has expanded 1000x due to LLMs, and all existing solutions are low NPS
- We're punching well above our weight, supporting customer and revenue metrics with half the team size of other startups — everyone joining at this stage will have outsized impact
- We've raised our Series A, de-risked the business, and our sales team has exceeded quota every quarter, but there's still tremendous upside ahead; now's the perfect time to join
- You'll be joining a talent dense team, operating in a high performance culture, in-person in NYC, with high equity ownership
- You'll get a front row seat to how a successful startup is built, with plenty of leadership opportunities as we grow quickly

## Benefits

Beyond the below, we care deeply about each of our candidates on a personal level. We take the time to understand your needs to craft a package designed for you:

- Insurance — 90% health insurance premium coverage
- Relocation — for candidates based outside of NYC
- Unlimited PTO policy — we trust everyone like owners, take what you need
- Daily lunch & snacks covered (plus dinner if you're in the office late) — you'll never go hungry and you help pick the snacks
- Unlimited token / tooling access — no handicaps on your productivity
- Learning and development investment — we invest heavily in our team and support your growth

Extend is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, citizenship status, marital status, pregnancy, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

## About Extend

## Company Overview
- **One-liner**: Extend provides a unified document processing platform with APIs and tooling for technical teams to parse, extract, and split complex documents with high accuracy.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York City, New York, United States
- **Founded**: 2023
- **Founders**: Kushal Byatnal (CEO), Eli Badgio, Hari Anbarasu (CTO)

## Core Business
- **Primary industry/industries**: Document processing infrastructure, AI/ML document extraction, enterprise SaaS
- **Target customers**: B2B; technical teams at fintech, healthcare, real estate, and other companies dealing with high-volume, complex documents (e.g., Chime, Brex, Flatiron Health, Opendoor, Checkr)
- **Mission or purpose statement**: To make production-ready document processing accessible – turning messy documents into high-quality data with unmatched accuracy, delivered in days instead of months.

## Products & Services
- **Extend Document Processing APIs**: A suite of APIs for parsing, extraction, classification, and splitting of documents. Supports any format (PDFs, images, emails) using state-of-the-art vision models (VLMs) and OCR. Includes multi-step extraction with semantic chunking, bounding boxes, and citations for >95% accuracy.
- **Extend Studio & Evals (low-code tooling)**: Empowers domain experts to iterate, review results, and improve accuracy without deep engineering involvement. Includes built-in evaluation tools to benchmark performance and maintain confidence.
- **Custom Document Splitter**: Identifies and separates distinct sections and relationships in lengthy or multi-document packages, critical for ingestion pipelines.
- **Fine-tuning Pipelines**: Turns human-reviewed corrections into custom models, continuously improving accuracy over time.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (latest Series A led by Innovation Endeavors at $17M post-money valuation likely).
- **Key Metric**: Annual Revenue $8.5M (based on available data); Total Funding $34.6M across 4 rounds (Pre-Seed, two Seed rounds, and a $17M Series A in 2025 led by Innovation Endeavors).
- **Notable Investors/Partners**: Innovation Endeavors, Y Combinator (Winter 2023 batch), and other unnamed investors. Key customers include Chime, Brex, Flatiron Health, Opendoor, Checkr, Vendr, Tesorio.
- **Growth Signals**: 200% YoY headcount growth (from ~8 to 24 employees); LinkedIn followers up 96% yearly; recent launch of the platform; multiple customer testimonials citing best-in-class accuracy.

## Competitive Advantages
- **Unified platform** that combines models, infrastructure, and tooling – eliminating the need to stitch together different OCR, parsing, and evaluation solutions.
- **Proven >95% accuracy** on the most complex documents (tables, handwriting, charts, signatures) via specialized vision models and multi-step extraction.
- **Speed to production** – customers go live in days, not months, using low-code tooling and pre-built pipelines.
- **Continuous improvement loop** – fine-tuning pipelines turn reviewed corrections into custom models, making accuracy increase over time.
- **Strong customer adoption** among high-profile fintech and healthcare companies that require mission-critical reliability.

## Strategic Focus
- Scaling the document processing cloud to handle more complex use cases and document types.
- Expanding the platform’s low-code and evaluation capabilities to enable non-engineers to manage document pipelines.
- Growing the team (currently 24, hiring aggressively for engineering, sales, and customer success roles).
- Deepening integrations with existing enterprise systems and LLM workflows.

## Why Work Here
- **High-growth environment** – 200% headcount growth YoY, fresh Series A funding, and a product already used by marquee customers.
- **In-office culture** – HQ in New York City (SoHo area) with all roles currently in-office; offers a collaborative team atmosphere.
- **Strong technical challenges** – Working on cutting-edge AI (VLMs, document understanding, fine-tuning) applied to real-world business problems.
- **Perks & benefits** – Health/dental/vision insurance, generous parental leave and PTO, company equity, life insurance, 401(k), travel concierge, and team outings.
- **Employee rating** – 4.4/5 on employer review sites (5 reviews), with high marks for work-life balance (4.4) and career growth (4.3).
- **Diverse team** – 80% technical staff (engineering, research), with founders actively involved in day-to-day work.

## Sources
1. [Y Combinator - Extend](https://www.ycombinator.com/companies/extend)
2. [LinkedIn - Extend](https://www.linkedin.com/company/extend-app)
3. [Built In - Extend (extend.app) Careers](https://builtin.com/company/extend-extendapp)
4. [Wellfound / VentureRadar - Extend](https://www.ventureradar.com/organisation/Extend/4d8bf74a-e2a3-4d38-85d2-013ca997d036)
5. [Extend Website](https://www.extend.app/)
6. [Extend Careers (Ashby)](https://jobs.ashbyhq.com/extend)

## Other roles at Extend

- [Founding Technical Account Manager](https://feeny.ai/job/founding-technical-account-manager-extend-new-york-5c5876wwvm4p) — New York, NY
- [Start-up / Field Marketing Lead](https://feeny.ai/job/start-up-field-marketing-lead-extend-new-york-ytk5pqqcx156) — New York, NY
- [Software Engineer](https://feeny.ai/job/software-engineer-extend-new-york-trdpr47e3hba) — New York, NY
- [Machine Learning Researcher](https://feeny.ai/job/machine-learning-researcher-extend-new-york-b08veeveben3) — New York, NY
- [Founding Account Executive](https://feeny.ai/job/founding-account-executive-extend-new-york-263h957pht1r) — New York, NY
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-extend-new-york-rxtpd7x50vaf) — New York, NY
- [Applied AI/ML Engineer](https://feeny.ai/job/applied-ai-ml-engineer-extend-new-york-yj2478ttr1km) — New York, NY
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-extend-new-york-m3y8pdagk4sf) — New York, NY