---
title: 'Founding Product Designer (New York) at Edra'
canonical: 'https://feeny.ai/job/founding-product-designer-new-york-edra-new-york-0f3pcfva7211'
type: 'job'
last_seen: '2026-09-12'
---

# Founding Product Designer (New York) at Edra

- **Company:** Edra
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/edra/3e46781a-8762-4d86-941c-7477affa1a07

## Job description

## About Edra

Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations. We're a Series A startup, backed by Sequoia and other leading VC firms, led by Co-Founders who created and led Forward Deployed AI Engineering at Palantir, and we're growing our team in New York and London. We're a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we'll build.

## The Role

We're looking for a Founding Product Designer to join our team and shape the experiences our customers interact with every day. You'll work across the full design process—from early research and ideation through to polished, shipping designs—collaborating closely with engineering, product management, and other stakeholders.

## What You'll Do

- Own design for key product areas, taking ambiguous problems and turning them into clear, elegant solutions
- Conduct user research to understand needs, pain points, and how people actually use what we build
- Create wireframes, prototypes, and high-fidelity interfaces to explore and validate ideas
- Partner directly with engineers to bring your work to life–and iterate based on what you learn once it ships
- Contribute to our design system and establish patterns that scale across the product

## What We’re Looking For

- You have 5+ years of experience designing digital products, with a portfolio that demonstrates end-to-end product thinking (not just visual polish)
- You're proficient with modern design tools (Figma or equivalent)
- You're comfortable with ambiguity and energized by open-ended problems where the right solution isn't obvious yet
- You can advocate strongly for your ideas while remaining genuinely open to feedback and debate
- You're curious about how people use the things you build--not just whether the designs look right, but whether they actually work
- You have some familiarity with user research methods and front-end development constraints, even if those aren't your primary strengths

Don’t meet all of the above traits? We’d still love to hear from you. We’re looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets.

Learn More About Edra

- [Watch our Series A announcement video](https://www.linkedin.com/posts/eugen-alpeza_at-palantir-yannis-and-i-spent-years-doing-activity-7440038397383032832-Di8f?utm_source=share&utm_medium=member_desktop&rcm=ACoAABJB3z0BkalWJ3s4sVxB7Gz6TE_b-i8IMto)
- [Read our blog post from our launch](https://www.linkedin.com/pulse/edra-out-stealth-edra-ai-wecqe/)
- [Learn more about what we're building](https://x.com/edra_ai/status/2034268633308742073)

## Compensation & Benefits

Edra offers generous compensation and benefits in both New York & London:

- Competitive base salary & meaningful equity
- Top tier health, dental, & vision plans:
- Top plans with 100% premium coverage in the US (and a One Medical membership)
- Private medical & dental coverage in the UK
- Flexible paid time off
- Lunch provided in office most days, snacks & drinks too
- A stipend to set up your workspace

A Few Details We work together in person five days a week from our offices in the West Village (New York) and Holborn (London).

Edra is an equal opportunity employer and we encourage applications from individuals of all backgrounds. Edra does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic.

## About Edra

## Company Overview
- **One-liner**: Edra builds AI agents that automatically reverse-engineer how a business operates from its existing systems (tickets, logs, messages) and turns that into executable knowledge to automate complex, company-specific workflows.
- **Entity Type**: Private – Series A (backed by Sequoia Capital, 8VC, A*, HubSpot Ventures)
- **Headquarters**: New York, New York, USA
- **Founded**: 2024
- **Founders**: Eugen Alpeza (CEO & Co-Founder), Yannis Karamanlakis (Co-Founder & CTO)

## Core Business
- **Primary industry**: Enterprise AI / AI Agents for IT Service Management (ITSM) and Technical Support
- **Target customers**: B2B – mid-market to enterprise teams using tools like ServiceNow, Jira, Zendesk, Salesforce, and Outlook.
- **Mission/purpose**: “Your AI is only as good as the instructions you give it. Edra turns data you already have into knowledge AI can execute.” – Focused on making AI agents reliable and grounded in how teams actually operate.

## Products & Services
- **Edra AI Agents**: AI agents that learn a company’s specific processes from historical tickets, logs, and messages, then execute workflows transparently. Supports IT service management, technical support, and other operational domains.
- **Zero‑Setup Discovery**: Connects to existing systems (ServiceNow, Jira, Zendesk, Salesforce, Outlook) and within one week produces a clear view of processes ready for automation.
- **Executable Knowledge Library**: Converts discovered processes into structured, white‑box instructions that AI agents can act on – no interviews or workshops needed.

## Market Standing
- **Valuation / Funding**: Not disclosed directly. Total funding reported as **$23.8M** (per LinkedIn) or **$30M+** (per company announcement including earlier seed). Series A led by Sequoia Capital in March 2026; seed round led by A* and 8VC.
- **Key Metric**: 18 employees (as of early 2026) with **+340% YoY headcount growth**.
- **Notable Investors/Partners**: Sequoia Capital (lead Series A), 8VC, A*, HubSpot Ventures. Customers include ASOS and HubSpot (HubSpot’s AI assistant runs on Edra‑managed knowledge).
- **Growth Signals**: 
  - Expanded IT knowledge base coverage for ASOS from 30% to 90%.
  - Active job postings: 15 open roles across AI Engineering, Software Engineering, Strategy & Operations, Recruiting.
  - Rapid employee growth (+340% YoY) and strong LinkedIn following (4,784 followers).

## Competitive Advantages
- **Reverse‑engineering approach**: Instead of requiring manual process mapping, Edra learns automatically from existing data sources – reducing setup friction dramatically.
- **White‑box executable knowledge**: AI agents act on transparent, auditable instructions, not black‑box models, increasing trust and reliability in enterprise environments.
- **Deep integrations**: Works with the most common enterprise systems (ServiceNow, Jira, Zendesk, Salesforce, Outlook) out‑of‑the‑box.

## Strategic Focus
- Current priorities include expanding AI agent capabilities beyond IT service management into adjacent domains (technical support, customer operations).
- Scaling the team in New York and London, with a heavy emphasis on AI Engineering and Software Engineering talent.
- Building on early enterprise wins (ASOS, HubSpot) to broaden customer base.

## Why Work Here
- **Team & culture**: “Deeply technical team of engineers, AI researchers, and strategists” with a high bar for talent. Hybrid work model (combination of remote and on‑site) – offices in New York (HQ) and London.
- **Growth stage**: Series A startup with strong founding team and top‑tier investors – opportunity to shape product and culture early.
- **Impact**: Work at the forefront of applied AI, building agents that automate real‑world business processes for global brands.
- **Perks**: Not explicitly detailed, but typical startup benefits (equity, flexible time off) are implied. Active hiring across multiple engineering disciplines.

## Sources
1. [edra.ai – Company website](https://edra.ai/)
2. [edra.ai – Careers page](https://edra.ai/careers)
3. [LinkedIn – Edra company page](https://www.linkedin.com/company/edra-ai)
4. [Built In – Edra company profile & job listings](https://builtin.com/company/edra)
5. [Ashby – Edra job board](https://jobs.ashbyhq.com/edra)

## Other roles at Edra

- [People Operations Lead](https://feeny.ai/job/people-operations-lead-edra-new-york-7jfvfgt4svgr) — New York, NY
- [Strategic Business Development](https://feeny.ai/job/strategic-business-development-edra-new-york-2ey9dx2zesk7) — New York, NY
- [Founding Product Designer (London)](https://feeny.ai/job/founding-product-designer-london-edra-london-1n2ycjjngazn) — London, United Kingdom
- [Strategic Partnerships Lead (New York)](https://feeny.ai/job/strategic-partnerships-lead-new-york-edra-new-york-n8a7sv8ev70k) — New York, NY
- [AI Engineer (New York)](https://feeny.ai/job/ai-engineer-new-york-edra-new-york-w0y373ez0des) — New York, NY
- [Founding Content Strategist](https://feeny.ai/job/founding-content-strategist-edra-new-york-dfx9tbq4rx85) — New York, NY
- [Software Engineer - Front End (New York)](https://feeny.ai/job/software-engineer-front-end-new-york-edra-new-york-ywvqyxj2bes2) — New York, NY
- [Account Executive (New York)](https://feeny.ai/job/account-executive-new-york-edra-new-york-h120pz4zjf8y) — New York, NY
- [Forward Deployed AI Engineer (London)](https://feeny.ai/job/forward-deployed-ai-engineer-london-edra-london-5acg6r37yk48) — London, United Kingdom
- [Forward Deployed AI Engineer (New York)](https://feeny.ai/job/forward-deployed-ai-engineer-new-york-edra-new-york-sk5r1wrdzh3k) — New York, NY