--- title: 'Founding Product Infrastructure Engineer at Netic' canonical: 'https://feeny.ai/job/founding-product-infrastructure-engineer-netic-san-francisco-psys7razebnn' type: 'job' last_seen: '2026-09-05' --- # Founding Product Infrastructure Engineer at Netic - **Company:** Netic - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-01-24 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/netic/093b2fb2-1442-45df-b1e2-48e912d9d314 ## Job description Netic is the AI revenue engine for essential services who are the backbone of the American economy. With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on Netic. You’ll join our team with relentless builders from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible. As a Founding Product Infrastructure Engineer, you’ll own and evolve the backbone that powers our autonomous AI agents in production. What makes this role different at Netic is the shape of the problem. You are not building infrastructure for a single product or a single industry. You are building a shared foundation that must support very different workflows and traffic patterns across multiple verticals. Some requests are low latency and real time. Others are long running, stateful, and failure prone. The same system needs to handle spikes, partial failures, and external dependencies without becoming fragile or hard to reason about. You’ll work closely with product and application engineers to make infrastructure a force multiplier: fast to change, reliable under load, and designed with clear tradeoffs. If you enjoy building systems from first principles, operating them in the real world, and setting standards others will build on, this role is for you. ## WHAT YOU’LL DO - Define deployment and environment strategy Own CI/CD, environment isolation, rollout strategies, and failure recovery. Ensure deploys are boring, reversible, and observable. - Own databases and performance at scale Help determine how our databases should be structured, operated, and evolved. Establish processes around migrations, slow query analysis, connection management, and capacity planning. - Raise the operational bar Define best practices around reliability, security, incident response, and operational hygiene—and help the rest of the team adopt them. - Plan for growth, not just today Make pragmatic decisions for our current stage while clearly mapping how infrastructure will evolve over the next 12–24 months as usage, customers, and workloads scale. ## WHAT YOU’LL BRING - Strong infrastructure foundations 4+ years operating production systems at scale on a major cloud provider (we use GCP today; AWS or Azure experience is great too). - Infrastructure automation expertise Deep experience with infrastructure-as-code and CI/CD (Terraform, GitHub Actions, or similar), including ownership of real production environments. - Database and performance judgment Hands-on experience running and tuning production databases. You’ve dealt with slow queries, connection limits, migrations, and performance regressions, and built processes to prevent them from recurring. - Observability fluency Practical experience with modern monitoring and tracing tools (we use Datadog), and an opinionated approach to what’s worth measuring versus noise. - Security and reliability awareness Familiarity with IAM, networking, service-to-service authentication, and the realities of operating systems that customers depend on. - Product-minded infrastructure thinking You treat infrastructure as a product: you prioritize well, make tradeoffs explicit, measure impact, and continuously improve rather than chasing theoretical perfection. What brings us together is our commitment to: - Live to build - Run through walls and win - Obsess over customers in each line of code - Lose sleep over the "almost perfect" - Show internal locus of control - Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. ## About Netic ## Company Overview - **One-liner**: Netic provides an AI-powered revenue engine that autonomously handles customer demand, generates growth, and optimizes every touchpoint for essential service enterprises. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: 2023 - **Founders**: Not publicly disclosed ## Core Business - **Primary industries**: AI/Software for essential service industries including home services (plumbing, HVAC, roofing, pest control), veterinary, automotive, and consumer health. - **Target customers**: B2B – large service enterprises in industries often omitted from the AI wave (e.g., plumbing, electrical, veterinary chains, roofing companies). - **Mission/purpose**: “Help essential service industries grow on autopilot” by bringing production-grade, end-to-end AI workflows to the backbone of the economy. ## Products & Services - **The AI Revenue Engine**: A multi-channel platform that combines three core engines: - **Convert**: AI agents autonomously book jobs across calls, text, web-chat, online widgets, and third-party platforms, following operational rules to handle 100% of demand. - **Cultivate**: Proactively identifies upsell opportunities, launches targeted engagement campaigns for memberships or service upgrades, and increases customer lifetime value. - **Empower**: Transforms raw data from customer interactions into actionable business intelligence for strategic decision-making. - **Type**: SaaS platform with AI agents for speech, text, and data processing. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company). - **Key Metric**: **Total Funding** – $23.0M (Series B round raised in November 2025, led by Founders Fund). - **Notable Investors & Partners**: Founders Fund, Greylock; angel investors include Mike Volpi (GP, Hanabi Capital), Alexandr Wang (CEO, Scale AI), Dylan Field (CEO, Figma), Elad Gil. - **Growth Signals**: - Featured in a WSJ exclusive article (June 2025) on AI transforming home services. - Reported $36.31M in revenue generated year-to-date via the platform, with 11,214 jobs autonomously booked and 4,360 jobs won via outbound campaigns. - Active hiring across 14 open positions (engineering, product, GTM, design). - 3,823 LinkedIn followers and growing presence in essential industries. ## Competitive Advantages - **Production-grade AI for real-world constraints**: Unlike many AI copilots, Netic builds autonomous agents that execute end-to-end workflows across speech, text, and data, handling complex enterprise constraints and edge cases. - **Focus on underserved essential industries**: Home services, automotive, and consumer health have been largely overlooked by frontier tech, giving Netic a first-mover advantage in a large, fragmented market. - **Strong investor backing**: Backed by top-tier investors and visionary founders from Scale AI, Figma, and Greylock, providing both capital and strategic network. - **Proven revenue outcomes**: The platform has already autonomously handled millions in revenue for clients, demonstrating tangible ROI. ## Strategic Focus - **Scale across essential industries**: Continue to expand the AI Revenue Engine to new verticals (veterinary, pest control, roofing, consumer health) and deepen penetration in home services. - **Continue building a world-class team**: Actively hiring for technical roles (machine learning engineers, agent infrastructure, product engineers) and GTM roles (SDRs, growth managers, deployment strategists). - **Push frontier AI into the real world**: Develop multimodal, real-time AI systems that go beyond copilots to run complete business functions – a focus on “building production-grade AI that executes end-to-end workflows.” ## Why Work Here - **Culture & philosophy**: Netic describes itself as a team of “relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems.” Cultural values include “live to build,” “run through walls and win,” “obsess over customers in each line of code,” and “prioritize finesse.” - **Work location**: HQ in San Francisco (3661 Buchanan St, Fl 4). Most roles appear to be on-site in SF; no explicit remote/hybrid policy stated in available data. - **Engineering culture**: Strong bias toward building production-grade, end-to-end AI. Roles like Applied AI Research Engineer, Machine Learning Engineer, and Forward Deployed Agent Engineer indicate a tight feedback loop between development and real-world deployment. - **Notable perks**: Opportunity to work on frontier AI technologies (speech, text, multimodal) that directly impact the “backbone of the economy.” The company is at an early stage (32 employees) with significant recent funding, offering high autonomy and ownership. ## Sources 1. [netic.ai](https://www.netic.ai/) 2. [netic.ai/company](https://www.netic.ai/company) 3. [LinkedIn Company Page](https://www.linkedin.com/company/netic-ai) 4. [Craft.co Company Profile](https://craft.co/netic-ai) 5. [WSJ Article (exclusive, June 2025) – referenced in LinkedIn](https://www.linkedin.com/company/netic-ai) 6. [Crunchbase News – AI Autonomous Agents Top 2025 Trend](https://www.crunchbase.com/news) 7. [Built In – Netic Raises $20M in Funding](https://www.builtin.com) 8. [Global Legal Chronicle – Netic Secures $20M Series A](https://www.globallegalchronicle.com) ## Other roles at Netic - [Software Engineer, Agent Platform](https://feeny.ai/job/software-engineer-agent-platform-netic-new-york-dnzgp30fdqbx) — New York, NY - [Executive Assistant to the CEO](https://feeny.ai/job/executive-assistant-to-the-ceo-netic-san-francisco-cg4smmhd7329) — San Francisco, CA - [Recruiting Coordinator](https://feeny.ai/job/recruiting-coordinator-netic-san-francisco-bn97wdbvvxv8) — San Francisco, CA - [Account Executive](https://feeny.ai/job/account-executive-netic-san-francisco-cge30pjzhsj3) — San Francisco, CA - [RevOps Lead](https://feeny.ai/job/revops-lead-netic-san-francisco-mv9q5pqrneds) — San Francisco, CA - [Product Marketing](https://feeny.ai/job/product-marketing-netic-san-francisco-mvawdvw0g1gz) — San Francisco, CA - [Software Engineer (Agent Platform) - Intern - 2026-2027](https://feeny.ai/job/software-engineer-agent-platform-intern-2026-2027-netic-san-francisco-4ctkeaxnswff) — San Francisco, CA - [Software Engineer (Agent Platform) - New Grad - 2026-2027](https://feeny.ai/job/software-engineer-agent-platform-new-grad-2026-2027-netic-san-francisco-z9ygsvrx5xkv) — San Francisco, CA - [Full-Stack Software Engineer (Product) - Intern - 2026-2027](https://feeny.ai/job/full-stack-software-engineer-product-intern-2026-2027-netic-san-francisco-fvgpkc6hb3ts) — San Francisco, CA - [Full-Stack Software Engineer (Product) - New Grad - 2026-2027](https://feeny.ai/job/full-stack-software-engineer-product-new-grad-2026-2027-netic-san-francisco-ajyhepe1jtey) — San Francisco, CA