---
title: 'Founding Product Manager at Hyperscale'
canonical: 'https://feeny.ai/job/founding-product-manager-hyperscale-san-francisco-557tmak263rb'
type: 'job'
last_seen: '2026-09-10'
---

# Founding Product Manager at Hyperscale

- **Company:** Hyperscale
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-03-24
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/hyperscale/3da6bccf-5ef9-43c1-a678-944b63cce773

## Job description

## About Hyperscale

Hyperscale is building AGI for physical operations. We're a team of ex-Samsara engineers and operators deploying frontier agentic systems in the real world. The result is a superagent that autonomously handles the highest-volume, most complex back-office workflows physical operations depend on: load coordination, scheduling, support, finance and billing, and more. We're live with some of the largest fleets in the US, running millions of autonomous tasks each week, with strong customer satisfaction. We're backed by top investors and moving fast.

## The Role

We are looking for a Founding Product Manager to own product discovery, roadmap, and customer implementation for Hyperscale. You will be part of the pod we send to customer sites: sitting alongside the Sales Engineer and Account Executive, running discovery sessions, converting customer insights into product direction, and managing ongoing implementation relationships through go-live and beyond. This is not a spec-writing role at a large company. The person who thrives here is low-ego, high-agency, and genuinely excited to be in the room with customers figuring things out in real time. Much of this role involves thinking critically about how to use AI to automate what a traditional PM does: discovery synthesis, spec writing, implementation tracking, and beyond. That requires real depth in both product and engineering, which is why we are looking specifically for engineers who have made the transition into product. You will report directly to the CTO and be one of the most important hires we make this year.

## What You'll Do

Product Discovery and Roadmap

- Travel on-site with the customer pod to conduct workflow discovery with dispatchers, drivers, and operations teams
- Mine customer conversations for product insights and unmet needs
- Convert field learnings into a clear, prioritized roadmap that engineering can build against
- Advocate for the roadmap internally and make the case for what to build next and why
- Write product specs that give engineers exactly what they need without over-engineering the process

Customer Engagement and Implementation

- Run ongoing meetings with customers to update them on implementation progress and product developments
- Iterate directly with customers on specific features: scope, validate, and refine in real time
- Manage the customer relationship from post-sale through go-live and expansion
- Identify gaps between what customers need and what the product currently does, and close them quickly
- Work closely with the Sales Engineer and Account Executive as part of a coordinated customer pod
- Partner with engineering to scope builds, set timelines, and unblock delivery

Scaling the Function

- Bring the voice of the customer into every product and engineering discussion
- Help define the go-to-market motion as we scale from a handful of marquee customers to a repeatable sales process
- Build the AI workflows that automate and scale the PM function

What Success Looks Like (First 90 Days)

- A working roadmap that reflects real customer needs and has buy-in from engineering
- Running customer implementation meetings independently with minimal founder involvement
- At least one feature shipped that came directly from something you heard in the field
- Engineering and sales both trust you as the connective tissue between them and the customer

## Who You Are

- Started as a software engineer and transitioned into product: you bring real engineering depth, not just technical familiarity
- Actively thinks about how to use AI to automate the PM function itself, not just the products you build
- 5+ years of experience across engineering and product, including 2+ in a product management role, ideally including time at an early-stage company
- Founding PM mentality: you write specs AND take customer calls AND figure out what nobody told you to do
- Highly comfortable talking to customers, including non-technical operators and executives
- Strong product intuition: you can walk out of a customer conversation with a clear point of view on what to build
- Technical enough to work credibly with engineers and understand integration complexity
- Low ego and high adaptability: you do not need a defined process to be effective
- Willing and excited to travel on-site to customer locations
- Ready to reshape what you do and how you do it as AI redefines what's possible

## Nice to Have

- Background in logistics, trucking, fleet management, or supply chain software (Samsara, Motive, Flexport, or similar)
- Familiarity with TMS platforms (McLeod, TMW, Omnitracs), ELD systems, or dispatch software
- Prior experience with AI/ML products, e specially conversational AI or agent-based systems
- Experience in professional services, implementation, or customer success engineering

## Why Hyperscale

- Real product in production with major US fleets, not a prototype
- Clear ROI and strong metrics already proven in the field
- Direct access to the engineering team and real influence over product direction
- Opportunity to define the product management function from scratch
- Path to leadership as we scale
- Work on genuinely hard AI problems in a massive, underserved industry

## About Hyperscale

## Company Overview
- **One-liner**: Hyperscale provides a voice-first AI command center that automates complex trucking workflows, from driver check-ins and breakdown triage to maintenance scheduling and compliance, enabling fleet operations teams to scale their frontline work.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Oliver Song and Bo DellaMaria

## Core Business
- **Primary industry/industries**: Logistics & Supply Chain; Enterprise AI / Agentic AI for Physical Operations
- **Target customers**: B2B, mid-to-large size trucking carriers and fleet operators (e.g., PS Logistics)
- **Mission or purpose statement**: To improve the efficiency and safety of carrier operations, making sure no one gets left behind in the age of AI [runhyperscale.com](https://www.runhyperscale.com/about/)

## Products & Services
- **VIC (Virtual Intelligent Companion)**: A voice-first, always-on AI agent that handles driver calls 24/7. VIC can triage breakdowns, schedule maintenance, interpret fault codes, check hours of service, confirm deliveries, collect proof of delivery, and escalate issues to human dispatchers only when necessary. It functions as an inbound/outbound voice interface that replaces routine dispatcher-driver communications.
- **Hyperscale Platform (The AI Command Center)**: An integrated suite of AI-powered modules for Fleet Operations, Maintenance, Safety, and Planning. Key capabilities include:
    - **Proactive AI**: Uses data from TMS, driver preferences, HOS, and location to simulate the best driver-load match.
    - **Maintenance at Scale**: Schedules and notifies drivers of needed maintenance before breakdowns occur.
    - **Safety Coaching**: Delivers targeted, contextual coaching to drivers after safety violations or in inclement weather.
    - **Customer Communication**: Proactively reaches out to customers with ETAs and appointment scheduling.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Seed stage)
- **Key Metric**: Total funding not disclosed; company has publicly shared ROI case studies (e.g., $1.4M+/year in operational savings for a 1,000-1,500 truck carrier) [hsys.ai](https://www.hsys.ai/)
- **Notable Investors/Partners**: Backed by "industry veterans and top institutional funds" [runhyperscale.com](https://www.runhyperscale.com/about/). Key customer partnership: **PS Logistics** (one of the nation's largest carriers). Recognized on the **2026 FreightWaves FreightTech 100** list, alongside Samsara, McLeod, and Uber Freight [hsys.ai](https://www.hsys.ai/post/hyperscale-systems-named-to-freightwaves-freighttech-100).
- **Growth Signals**:
    - Founded in 2024 and has already deployed a production-grade AI agent with major carriers.
    - Reported 6.2% monthly employee growth (LinkedIn, reaching 9 employees) and a growing LinkedIn follower base (+4.7% monthly to 265 followers).
    - Expanding globally with team presence in the US, Philippines, Spain, and Australia [linkedin.com](https://www.linkedin.com/company/hyperscalesystems).
    - 3 active job postings for founding-level roles (Software Engineer, Forward Deployed Engineer, Product Manager).
    - Reported a 40% increase in dispatcher productivity in a 6-week pilot [hsys.ai](https://www.hsys.ai/).

## Competitive Advantages
- **Deep Logistics & AI Expertise**: Founded by Oliver Song and Bo DellaMaria, who previously helped scale Samsara through its IPO. The team includes talent from Samsara, Uber Freight, and other logistics/AI leaders, giving them both operational credibility and technical depth.
- **Voice-First Agentic AI**: Unlike traditional text-based chatbots or simple IVR systems, Hyperscale’s VIC is a true agentic AI capable of holding complex, contextual conversations. It listens, understands driver intent, and takes actions (e.g., scheduling a repair, providing securement protocols) without human intervention—achieving 50%+ call resolution without escalation [hsys.ai](https://www.hsys.ai/post/hyperscale-systems-named-to-freightwaves-freighttech-100).
- **Modular, Scalable Platform**: The platform is designed as a suite of flexible modules (Operations, Maintenance, Safety, Planning) that carriers can adopt incrementally. This reduces implementation friction and allows for a "land and expand" strategy.
- **Proven Enterprise Adoption**: Secured a partnership with PS Logistics (a top 100 carrier) and is already in production, providing verifiable ROI ($1.4M+/yr savings for a mid-size carrier). This validates strong product-market fit in a notoriously difficult-to-penetrate industry.

## Strategic Focus
- **Scaling Deployments**: Moving from pilot projects (e.g., P&S Transportation) to broader adoption across the partner carrier's fleets.
- **Deepening Agent Capabilities**: Expanding VIC’s role from call handling to more complex autonomous tasks, including proactive outbound customer communication, optimized driver-load matching, and predictive maintenance.
- **Becoming the Standard**: Leveraging the 2026 FreightTech 100 recognition to build credibility and become the default "AI Command Center" for fleet operations.
- **Building the Team**: Actively hiring founding engineers and product managers to accelerate product development and customer delivery.

## Why Work Here
- **High-Impact Founding Team**: As a seed-stage company, you’d be a **founding team member**, working directly with experienced founders who have a track record of scaling a company to an IPO (Samsara). This offers significant ownership, autonomy, and career growth.
- **Massive Market with Clear Product-Market Fit**: The company is solving a real, painful problem in a multi-billion dollar industry (trucking/logistics). They have paying customers and proven ROI, reducing the typical "startup risk" and giving employees a sense of building something that truly matters.
- **Engineering & AI at the Core**: The culture emphasizes "extreme velocity & customer obsession" and "rapid iteration" [runhyperscale.com](https://www.runhyperscale.com/about/). The tech stack includes Python, and the core work involves building advanced AI agents that interact in real-time with drivers.
- **Culture**: Described as "customer-first," "operational superhumans," and "extreme velocity." The founders are hands-on and work closely with customers. The tone is ambitious but grounded in real-world operational understanding.
- **Location/Work Style**: Headquartered in San Francisco, with a distributed team (Philippines, Spain, Australia). The exact remote/hybrid policy is not explicitly stated for all roles, but given the small team size and global presence, significant flexibility is likely.
- **Notable Perks**: The chance to work on cutting-edge agentic AI; roles have high visibility with the founders; potential for a liquidity event given the founders' IPO experience.

## Sources
1. [hsys.ai - Company Homepage](https://www.hsys.ai/)
2. [runhyperscale.com - About Page](https://www.runhyperscale.com/about/)
3. [LinkedIn - Hyperscale Company Page](https://www.linkedin.com/company/hyperscalesystems)
4. [f4.fund - Company Profile](https://f4.fund/startups/hsys)
5. [hsys.ai - FreightTech 100 Announcement](https://www.hsys.ai/post/hyperscale-systems-named-to-freightwaves-freighttech-100)
6. [jobs.ashbyhq.com - Careers Page](https://jobs.ashbyhq.com/hyperscale)

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