---
title: 'Founding Product Operations Lead at Arbor Company'
canonical: 'https://feeny.ai/job/founding-product-operations-lead-arbor-company-los-angeles-2q2hjkbmfdk4'
type: 'job'
last_seen: '2026-09-13'
---

# Founding Product Operations Lead at Arbor Company

- **Company:** Arbor Company
- **Location:** Los Angeles, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-04-23
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.gem.com/arbor/am9icG9zdDpmgGewb3HhB4HZbAEe5x1e

## Job description

Arbor is redefining how enterprises extract insights from unstructured data using AI.

Why join Arbor?

- Build AI-driven technology that delivers instant insights
- Work alongside top AI innovators and industry leaders
- Be part of a fast-growing startup backed by top-tier investors

What you'll do:

- Work directly with the co-founder/COO to drive product development and operations strategy
- Interface directly with customers to understand their needs and serve as their advocate internally
- Translate customer feedback into product roadmaps and technical specifications
- Lead data analysis projects to uncover insights that inform product decisions
- Collaborate with engineering, design, and sales teams to scope client engagements
- Help prioritize features based on customer impact, business value, and technical feasibility

What we're looking for:

- 4+ years in analytical roles (data, finance, consulting, or similar quantitative fields)
- Proven track record of rapidly mastering new technical skills
- Strong analytical foundation - proficient with data analysis tools (Excel, SQL, Python) or history of fast technical adoption
- AI/ML familiarity is a plus
- Client-facing experience - comfortable presenting findings and building relationships with external stakeholders
- Entrepreneurial mindset - thrives in fast-paced environments and passionate about building from the ground up
- Strong conviction - self-starter who pushes initiatives forward and challenges assumptions when data supports it

Our approach:

- We started Arbor with a deep belief that better workplaces come through listening empathetically, relying on data, and committing to intellectual humility. We practice that philosophy internally as well.

## About Arbor Company

## Company Overview
- **One-liner**: Arbor Realty Trust, Inc. is a nationwide real estate investment trust (REIT) and direct lender specializing in loan origination and servicing for multifamily, single-family rental (SFR) portfolios, and other diverse commercial real estate assets.
- **Entity Type**: Public (NYSE: ABR)
- **Headquarters**: Uniondale, New York, USA
- **Founded**: 1983 (founded as Arbor National Mortgage by Ivan Kaufman)
- **Founders**: Ivan Kaufman (Chairman, CEO, and President)

## Core Business
- **Primary industry/industries**: Commercial Real Estate Finance / Mortgage REIT (mREIT) / Financial Services
- **Target customers**: B2B — commercial real estate developers, owners, and investors focused on multifamily, seniors housing, healthcare, and SFR properties.
- **Mission or purpose statement**: To be a relationship-first, multifamily direct lender and loan servicer, providing customized financing solutions over the entire life of a loan while enhancing the U.S. rental housing supply.

## Products & Services
- **Agency Lending (Fannie Mae DUS, Freddie Mac Optigo, FHA)**: Long-term, fixed-rate financing solutions for multifamily, seniors housing, student housing, and healthcare facilities. Arbor is a top-10 Fannie Mae DUS lender.
- **Bridge Financing**: Shorter-term, one-stop-shop financing for multifamily and commercial assets positioned for permanent take-out.
- **CMBS Loans**: Commercial Mortgage-Backed Securities lending.
- **Mezzanine & Preferred Equity Financing**: Flexible, subordinate financing to support capital stacks.
- **Arbor Private Label**: A bespoke, longer-term financing product offering flexible terms for multifamily properties.
- **Arbor Private Construction (APC)**: A construction financing product for construction-ready multifamily projects.
- **In-House Loan Servicing**: A multibillion-dollar servicing portfolio rated by S&P and Fitch, providing asset management and loan lifecycle support.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results (check current market data).
- **Key Metric (Annual Revenue)**: FY 2025 Agency loan originations of $5.1B (13% increase over FY 2024). FY 2025 Structured loan originations of ~$3.5B (147% increase over FY 2024).
- **Notable Investors/Partners**: Fannie Mae, Freddie Mac, HUD/FHA. Arbor is rated by Standard & Poor’s and Fitch. Added to the S&P SmallCap 600® index in June 2023.
- **Growth Signals**: Record Agency originations in the second half of 2025 ($3.6B). Massive 147% YoY growth in Structured loan originations. Structured loan portfolio grew 7% in FY 2025 to $12.1B. Manages a $36.2B servicing portfolio generating ~$129M in annual prepayment-protected servicing fees.

## Competitive Advantages
- **Differentiated Dual-Business Model**: Combines a capital-light Agency lending and servicing platform (high barriers to entry) with a higher-yield Structured balance sheet loan business. This creates counter-cyclical, recurring income streams.
- **Proprietary SFR Platform**: A unique, full-cycle platform for Single-Family Rental financing (construction → bridge → permanent loan), allowing multiple turns on capital.
- **Industry-Leading Servicing Portfolio**: A $36.2B, 100% multifamily-focused servicing portfolio with a 6-year weighted average remaining life, providing a highly predictable, prepayment-protected annuity of ~$129M per year.
- **Long-Standing GSE Relationships**: Over 30 years as a top Fannie Mae DUS lender and a top-10 lender by volume for over a decade.
- **Scale & Track Record**: ~$70.5B in Agency originations since inception with a long track record of low historical losses.

## Strategic Focus
- **Deepen Multifamily Dominance**: Continue to leverage its position as a top GSE lender to capture more market share in the stable and liquid multifamily sector.
- **Grow Structured Originations**: Capitalize on market demand for bridge, construction, and SFR financing, which naturally feeds its Agency pipeline.
- **Optimize Capital Structure**: Maintain prudent leverage (delevered 20% to 3.3x debt/equity since 2023) while maximizing risk-adjusted returns.
- **Technology & Efficiency**: Leverage proprietary platforms (like Arbor Private Label and in-house servicing tech) to streamline loan origination and processing.

## Why Work Here
- **Industry Leadership**: Join a company that is a top-10 Fannie Mae lender and a recognized leader in multifamily finance with over 30 years of history.
- **Stability & Growth**: The company has a strong financial profile, a predictable revenue stream from servicing, and is on a clear growth trajectory, evidenced by record originations and S&P SmallCap 600 inclusion.
- **Culture & Values**: Arbor has signed the ADL’s Workplace Pledge to Fight Antisemitism, signaling a commitment to an inclusive workplace. The company emphasizes a "relationship-first" approach and long-term client partnerships.
- **Scale & Resources**: With over 1,200 employees across 8 states and a multibillion-dollar portfolio, employees work on complex, high-value transactions at a national scale.
- **Work Environment**: Headquartered in Uniondale, NY, with a hybrid/office presence likely. The company is internally managed, offering a more entrepreneurial and collaborative environment compared to externally managed REITs.

## Sources
1. [arbor.com](https://arbor.com/)
2. [arbor.com - Our Brand](https://arbor.com/our-brand/)
3. [arbor.com - Corporate Brochure](https://arbor.com/wp-content/uploads/2025/04/Brochure-Arbor-2026-General.pdf)
4. [ir.arbor.com - Investor Presentation](https://ir.arbor.com/static-files/572c3871-73de-4f02-b004-6db72e67b177)
5. [leadnear.com - Company Overview](https://www.leadnear.com/company/us/arbor-realty-trust)

## Other roles at Arbor Company

- [Head of Talent (India)](https://feeny.ai/job/head-of-talent-india-arbor-company-india-q65v24mbsa1f) — India
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-arbor-company-los-angeles-acrbhxyxckdn) — Los Angeles, CA
- [Founding Growth Manager](https://feeny.ai/job/founding-growth-manager-arbor-company-los-angeles-vt67r1fxjn1c) — Los Angeles, CA
- [Associate Test Engineer](https://feeny.ai/job/associate-test-engineer-arbor-company-india-73jccd6h0spg) — India
- [Founding Product Manager](https://feeny.ai/job/founding-product-manager-arbor-company-los-angeles-vjxp14ac4kq0) — Los Angeles, CA
- [Account Executive](https://feeny.ai/job/account-executive-arbor-company-los-angeles-gb13jxwbbp15) — Los Angeles, CA
- [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-arbor-company-india-a5hnmc1h367t) — India