---
title: 'Founding Product Operations Manager at Auctor'
canonical: 'https://feeny.ai/job/founding-product-operations-manager-auctor-new-york-5dfrxftkrrj5'
type: 'job'
last_seen: '2026-09-09'
---

# Founding Product Operations Manager at Auctor

- **Company:** Auctor
- **Location:** New York, NY
- **Compensation:** $130k–$230k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-06
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/auctor/89ac2222-83be-4bd5-9f61-741ed22def45

## Job description

## WHY AUCTOR

Auctor is building the AI layer for professional services and software implementation. Think of us as the brain behind the best solution engineers, forward-deployed engineers, and onboarding teams—automating the documentation, the discovery, and the decision-making that powers $400B+ in services work. We're going after one of the biggest software categories of the decade. Some reasons to join Auctor are:

## ROLE OVERVIEW

As a Product Operations Manager, you'll work alongside our founding team of engineers and product leaders to build the infrastructure that turns raw customer signal into sharp product decisions. Your mission is to give a fast, opinionated team the data, structure, and shared context it needs to know what to build, why it matters, and whether it's working.

You'll own the systems that connect our customers, engineering, deployment, and go-to-market—synthesizing feedback into clear themes, defining the metrics that tell us whether the product is landing, and keeping the whole company oriented around the same priorities. This role requires a structured and analytical mindset, sharp product intuition, and a bias for building process that creates clarity instead of overhead.

NO TWO DAYS ARE THE SAME, BUT YOU CAN EXPECT TO:

- Own how customer feedback gets captured—synthesizing requests and sentiment from deployment, sales, and Slack into a structured view of demand by account and theme
- Define and instrument the metrics that show whether the product is working, from usage and adoption to pilot-to-annual conversion
- Build the dashboards and reporting that give the team a clear, real-time read on product health
- Run the recurring product sync and other rituals so they drive real product decisions, not status updates
- Document the vision, the roadmap, and the why behind each initiative so the full team stays aligned
- Partner with go-to-market on positioning, product assets, demos, and launch readiness
- Work directly with deployment strategists to turn field insight into roadmap input
- Own and rationalize the product tech stack—the tools the team relies on for feedback, analytics, and documentation
- Establish the frame for prioritization so requests are weighed against the vision and customer impact, not who asks loudest

## WHAT WE VALUE

- Intellectual curiosity—you're not satisfied with surface-level answers and will dive deep into customer problems
- Low ego—the outcome matters more than who gets credit
- Comfort with ambiguity—you thrive in unstructured environments and open-ended problems
- Bias for action—you'd rather ship something imperfect than wait for perfect
- Customer obsession—you genuinely enjoy solving hard problems for real people
- Adaptability—willing to learn, guide, lead, and follow as the situation demands

## WHAT YOU'LL HAVE

- 2-10+ years of experience in product operations, product management, strategy & ops, business operations, or consulting—ideally in enterprise software
- Strong written and verbal communication skills
- Strong experience with data and metrics; comfort with technical concepts and product tooling (coding not required but a plus)

## NICE TO HAVE

- Familiarity with enterprise platforms (Salesforce, Oracle, SAP, NetSuite, Workday, ServiceNow) or implementation methodologies
- Experience standing up or scaling a product operations function
- Experience at an early-stage startup

## BENEFITS

- Equity with real upside – you're joining early, and your equity reflects that
- Competitive, top-of-market salary
- Medical, dental, and vision coverage
- Monthly wellness stipend
- Unlimited PTO – take the time you need
- Daily meal stipend, plus dinner covered on the nights you're working late
- Weekly happy hours and team outings because work is better with people you actually like

## About Auctor

## Company Overview
- **One-liner**: Auctor provides an AI-native system of action for the full lifecycle of software implementations, helping services teams and system integrators deliver projects faster and more consistently.
- **Entity Type**: Private (Series A – $20M raised)
- **Headquarters**: New York, New York, United States
- **Founded**: 2025
- **Founders**: William Sun (CEO Co-Founder), Xinan Rahman (Co-Founder), Matthew Blackburn (Co-Founder)

## Core Business
- **Primary industry**: Software Development / AI for enterprise software implementation and post-sales delivery.
- **Target customers**: B2B – services teams, system integrators, and professional services organizations that implement complex enterprise software.
- **Mission or purpose statement**: “Bring alignment and intelligence to software implementation, enabling every project to deliver its intended value with clarity and precision.” [linkedin.com](https://www.linkedin.com/company/getauctor)

## Products & Services
- **Auctor Platform (SaaS)**: The central AI system that connects pre-sales, delivery, and post-go-live. Capabilities include AI-generated deliverables (SOWs, scopes, flows, user stories), live meeting transcription and action-item extraction, conflict/scope creep detection, traceable requirement linking, and context-rich handoffs. Integrates with tools like Slack, Microsoft Teams, Zoom, Google Meet, Jira, Linear, Salesforce, HubSpot, Confluence, and Gong. [getauctor.com](https://www.getauctor.com/product)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Total Funding – $20.625M (Series A $20M led by Sequoia Capital, pre-seed $500K from Y Combinator, and seed $125K). [getauctor.com](https://www.getauctor.com/series-a-announcement)
- **Notable Investors/Partners**: Sequoia Capital (lead), Y Combinator, M12 (Microsoft’s Venture Fund), Workday Ventures, HubSpot Ventures, OneStream, Tercera, Dig Ventures. [getauctor.com](https://www.getauctor.com/series-a-announcement)
- **Growth Signals**: Headcount grew +414.3% YoY to 22 employees (monthly growth +12.5%). LinkedIn followers increased +160.4% YoY to 7,615. 13 active job postings. Early customers report up to 80% efficiency gains in discovery and design phases. Backed by prominent enterprise investors, signaling strong market validation. [linkedin.com](https://www.linkedin.com/company/getauctor) | [getauctor.com](https://www.getauctor.com/series-a-announcement)

## Competitive Advantages
- **First-mover in a white space**: Systems integration and implementation software is a large, underserved category with no established leader.
- **AI-native architecture**: Purpose-built for the implementation lifecycle, not a generic project management tool. Compounding intelligence across projects makes each engagement more repeatable.
- **Deep integrations**: Connects with the major CRM, collaboration, and delivery tools used by enterprise services teams.
- **Strong investor backing**: Sequoia Capital, Microsoft’s M12, Workday, HubSpot, and others provide credibility and ecosystem access.
- **Traceability + audit trail**: Every requirement, decision, and change is linked, providing a single source of truth and proof of performance.

## Strategic Focus
- Continue building the “system of action” for every implementation, expanding integrations and AI capabilities.
- Scale the team (currently 22 employees, growing rapidly) with a focus on engineering, product, and go-to-market roles.
- Deepen customer adoption among large system integrators and enterprise services teams.
- Establish the new category of “AI implementation platforms” and become the standard for post-sales delivery.

## Why Work Here
- **Culture & values**: “Respect. Attention to Detail. Creative. Bias Towards Action.” These are actively used in hiring and decision-making. [getauctor.com](https://www.getauctor.com/careers)
- **Work environment**: On-site in New York City. All current roles are full-time, on-site. The team is small, giving every member outsized impact.
- **Benefits**: Health insurance, gym membership stipend, meals provided, late-night transportation, unlimited PTO. [getauctor.com](https://www.getauctor.com/careers)
- **Engineering culture**: Building an AI-native product from scratch in a massive, unoccupied market. Engineers work on real-world deployment with direct customer feedback. Emphasis on attention to detail and creative problem-solving.
- **Growth trajectory**: Early-stage company backed by top-tier investors; employees shape the product, culture, and trajectory. Strong career growth potential for those who thrive in a fast-paced, ambiguous environment.

## Sources
1. [getauctor.com](https://www.getauctor.com/) – Company homepage and product overview
2. [getauctor.com/careers](https://www.getauctor.com/careers) – Careers page with open roles, values, and benefits
3. [getauctor.com/product](https://www.getauctor.com/product) – Detailed product features and integrations
4. [linkedin.com/company/getauctor](https://www.linkedin.com/company/getauctor) – LinkedIn company profile with funding, headcount, and employee data
5. [getauctor.com/series-a-announcement](https://www.getauctor.com/series-a-announcement) – Series A announcement with investor details and customer results

## Other roles at Auctor

- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-auctor-new-york-xpatfbdvtwvf) — New York, NY
- [Software Engineer](https://feeny.ai/job/software-engineer-auctor-new-york-rtfdgv64kh2v) — New York, NY
- [Senior Software Engineer, Product](https://feeny.ai/job/senior-software-engineer-product-auctor-new-york-neqgsb9psg4f) — New York, NY
- [Product Manager](https://feeny.ai/job/product-manager-auctor-new-york-dge723qx30ky) — New York, NY
- [Product Designer](https://feeny.ai/job/product-designer-auctor-new-york-4h7mpzc04dqd) — New York, NY
- [Software Engineering Intern](https://feeny.ai/job/software-engineering-intern-auctor-new-york-3c0qhd1zxzc5) — New York, NY
- [Software Engineer, Applied AI](https://feeny.ai/job/software-engineer-applied-ai-auctor-new-york-hjzqtm4nk7jc) — New York, NY
- [Founding Account Executive](https://feeny.ai/job/founding-account-executive-auctor-new-york-7chhj969qv8j) — New York, NY
- [Senior Software Engineer, Backend](https://feeny.ai/job/senior-software-engineer-backend-auctor-new-york-79bhx5d6t9j4) — New York, NY
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-auctor-new-york-y0v4xkafg5an) — New York, NY